Kia Rio Complaints

1,336 consumer complaints on file.

#10130095July 26, 2005
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
MY DAUGHTER WAS DRIVING SOUTH ON HWY 360 IN GRAND PRAIRIE TEXAS GOING ABOUT 50 MPH AND AN OTHER VEHICLE WAS CROSSING THE LANES TOWARD HER AND HIT HER VEHICLE AT THE FRONT RIGHT SIDE (PASSENGER SIDE). SHE WAS WEARING A SEAT BELT AND SO WAS THE PASSENGER.THE SEATBELT ON THE PASSENGER SIDE DID NOT WORK AND AIRBAGS ON NEITHER SIDE DEPLOYED. THE PASSENGER WENT FORWARD STRIKING THE FRONT WINDSHIELD SUFFERING HEAD AND BODY INJURIES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10129945July 25, 2005
FUEL SYSTEM, OTHER
CAR STALLING, 15 MPG SHOULD GET 35MPG, RPM AT 3.5 GOING 65 MPH TOO HIGH, NO POWER. PURCHASED THE VEHICLE SATUDAY JULY 16, 2005 AND IT HAS BEEN IN THE SHOP SINCE JULY 18, 2005. VEHICLE ONLY HAD 24 MILES WHEN PURCHASED BRAND NEW AT CHESROWN KIA IN COLUMBUS OHIO.. WASN'T INFORMED THAT THE CAR HAD ISSUES BEFORE PURCHASING IT.IT HAD WORK DONE TO IT BEFORE I BOUGHT IT. WHEN I GAVE THEM THE CONCERN AFTER TEST DRIVING IT THEY SAID IT WAS THE WAY I WAS DRIVING THE CAR BECAUSE IT WAS A STICK SHIFT. ASSURED ME IT WAS A GREAT CAR. IT HAS BEEN BACK AT THE DEALERSHIP SINCE LAST MONDAY, AND THEY STILL HAVEN'T FOUND THE PROBLEM AFTER TAKING EVERYTHING APART AND PUTTING IT BACK TOGETHER..2005 KIA RIO, JUST ALSO FOUND OUT THAT THE 188,000 2004 KIA RIO'S WERE RECALLED LAST SEPTEMBER 2004 FOR DEFECTIVE FUEL SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130239July 25, 2005
WHEELS
2001 KIA RIO RECALL NOTICE FOR WHEEL REPLACEMENT WAS RECEIVED BUT THE WHEELS NEEDED FOR REPLACEMENT WERE NOT IN STOCK.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129302July 19, 2005
WHEELS
DT: CONSUMER HAS A 2001 KIA RIO; RECEIVED CREALL NO 05V159000. WHEN CALLED THE DEALERSHIP TO ARRANGE FOR REPAIS. HE WAS TOLD THEY WERE GOING TO INSPECT THE VEHICLE. AFTER INSPECTING THE VEHICLE CONSUMER'S FAMILY WOULD BE SENT HOME SO THE DEALERSHIP COULD ORDER THE PARTS. THEN THE VEHICLE WOULD HAVE TO BE TAKEN BACK, BUT IF THE VEHICLE WAS DETERMINED TO BE UNSAFE IT WOULD HAVE TO BE LEFT. THE DEALERSHIP WAS 30 MILES FROM CONSUMER'S HOME, AND HIS FAMILY WOULD BE STRANDED. THE CONSUMER HAS CALLED KIA. THE RECALL STATED THE TIME REQUIRED TO FIX THE VEHICLE SHOULD BE AN HOUR. THE NOTICE DID NOT MENTION NUMEROUS TRIPS TO THE DEALERSHIP OR LEAVING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129257July 18, 2005
STEERING
SINCE DAY ONE THIS CAR HAS HAD A SHAKE IN THE STEERING WHEEL AT THE SPEED OF 55 - 65 MPH. THIS CAR HAS BEEN BACK TO THE DEALER 4 TIMES FOR THIS PROBLEM.THE DEALER HAS TOLD ME THAT THEY DON'T KNOW WHAT IT IS. I REQUESTED A REPRESENTATIVE COME AND CHECK THE CAR.THE RESPONSE THAT I GOT WAS, "WHAT YOUR FEELING IN YOUR STEERING WHEEL IS COMMERCIALY ACCEPTABLE TO THE INDUSTRY." AS A TECHINIAN MYSELF, I BELIEVE THAT NO NEW CAR SHOULD SHAKE IN THE STEERING WHEEL. THE MANUFACTURER HAS DECLINED MY REQUEST TO BUY BACK MY CAR. I NEED SOME HELP. ALL OF THE SAME CARS THAT I DROVE FROM THE DEALER HAD THE SAME PROBLEM. SOMETHING IS NOT RIGHT. MY WIFE AND TWO SMALL CHILDREN DRIVE IN THIS CAR AND I CAN'T HELP BUT THINK, WHAT IF SOMETHING WENT WRONG. I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN THAT IT WOULD HAVE BEEN THIS MUCH TROUBLE. I WOULD LIKE THE CAR TO BE REPURCHASED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128139July 8, 2005
WHEELS
DT: THE CONSUMER HAD A RECALL NOTICE FOR THE WHEELS. SHE CONTACTED THE LOCAL KIA DEALER AT BOB DAN'S KIA IN MERRITT ISLAND SPOKE TO ARCH TAMUMU, HE WAS THE GENERAL MANAGER AND SERVICE MANAGER. HE SAID THE PARTS WERE ON BACK ORDER. THE CONSUMER ASKED FOR A LOANER VEHICLE AND THEY WOULD NOT COMPLY WITH THE CONSUMERS REQUEST. THE CONSUMER CONTACTED THE MANUFACTURER 3 TIMES AND LEFT HER NUMBER, AND THEY STILL HAVE NOT CALLED HER BACK. THERE WAS NO RECALL # AVAILABLE ON THE NOTICE. VIN IS ALSO NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126905June 28, 2005
VISIBILITY
NO ACCIDENT YET ON THIS DEFECT. WE HAVE NOTICED OVER THE PAST 2 YEARS OF DRIVING THIS VEHICLE A SERIOUS DEFECT IN THE WAY THE DASH IS CONSTRUCTED THAT SERIOUSLY OBSTUCTS BOTH VIEWING OF THE ROAD THROUGH THE WINDSHIELD BY THE DRIVER AND VIEWING THE DASH INSTRUMENTATION (SPEEDOMETER, ETC) VIRTUALLY IMPOSSIBLE UNDER NORMAL DRIVING CONDITIONS. ON A SUNY DAY, THE BLACK PLASTIC MATERIAL USED IN THE DASH CONSTRUCTION AROUND THE INSTRUMENT PANEL IS SO REFLECTIVE, THAT OFTEN WITH THE SUN COMING IN THROUGH THE REAR OR A SIDE WINDOW, IT BECOMES IMPOSSIBLE TO SEE THE INSTRUMENTATION IN THE DASH DUE TO REFLECTIVE GLARE OFF THE BLACK PLASTIC IN FRONT OF THE CLEAR PLASTIC THAT COVERS THE SPEEDOMETER, ETC. IT IS SO BAD THAT OCCASIONALLY WE HAVE TO PUT A PIECE OF PAPER OR ANOTHER NON-REFLECTIVE OBJECT BEHIND THE STEERING WHEEL AND IN FRONT OF THE SPEEDOMETER IN ORDER TO READ THE INSTRUMENTATION. EVEN MORE DISTURBING IS THE SAME PHENOMENON WHEN THE SUN IS STREAMING INTO THE CAR, PARTICULARLY FROM THE FRONT OR A SIDE WINDOW, THAT THE REFLECTION OFF OF THE BLACK PLASTIC ONTO THE INSIDE OF THE WINDSHIELD IS SO BAD THAT WE OFTEN CANNOT SEE OUT OF THE WINDSHIELD WITHOUT PUTTING A PIECE OF PAPER OR SOME OTHER SUBSTANCE DOWN TO CUT THE GLARE DOWN. THIS IS AN EXTREMELY DANGEROUS SITUATION, AND IT'S ONLY A MATTER OF TIME BEFORE SOMETHING SERIOUS HAPPENS AS A RESULT OF BEING UNABLE TO SEE CLEARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126598June 26, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
APPROXIMATELY 1.5 YEARS AGO I WAS HAVING A PROBLEM WITH THE CAR HESITATING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT COMING ON. I BROUGHT MY CAR TO THE KIA DEALERSHIP (HAMILTON, ON) FOR DIAGNOSIS AND THEY DIAGNOSED THE PROBLEM AS BEING THE MASS AIRFLOW SENSOR. I HAD THEM REPLACE THE SENSOR (250$CAD) AND DO A 300$ TUNE UP ON THE CAR. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND I BROUGHT IN BACK TO THE DEALER. BY THE TIME I HAD THE CAR AT THE DEALER THE LIGHT HAD GONE OFF AND THEY SAID TO BRING IT BACK WHEN IT WAS ON. FINALLY AFTER A NUMBER OF VISITS THEY DETERMINED THAT THE ECM NEEDED A FLASH. THEY FLASHED THE ECM AND THE CAR SEEMED FINE. APPROX 3 WEEKS AGO THE CAR STARTED HESITATING AGAIN AND I BROUGHT IT BACK TO THE DEALER. THEY FOUND A BULLETIN FROM KIA THAT STATED A PROBLEM WITH CERTAIN KIA'S (WHICH MINE FELL UNDER) WHERE THE ECM WOULD INCORRECTLY INTERPRET RESULTS FROM THE MASS AIRFLOW SENSOR AND TURN ON THE CHECK ENGINE LIGHT. THEY DIAGNOSED THE PROBLEM AS BEING THE ECM AND REPLACED IT, BUT THE PROBLEM REMAINED. THEY FINALLY FOUND THAT THE PROBLEM WAS THE REAR CATALYTIC CONVERTER. THE PROBLEM IS THAT THE INCORRECT READING FROM THE ECM WOULD HAVE MADE THE CAR SEND UNSPENT FUEL THROUGH THE SYSTEM AND INTO THE CATALYTIC CONVERTER THEREBY CAUSING THE CATALYTIC CONVERTER TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126573June 25, 2005
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
2001 KIA REO BRAKES WET COMPLEATLY OUT BECASE OF RUSED OUT BRAK LINING THE BOTTOM OF THE CAR IS ALL RUSED OUT AND IS VERY UN SAFE MY DELER PHIL SMIHT OF FL. 954 545 7194 HAS TOLE ME THE CAR IS UN SAFE TO DRIVE IN THIS CODISION WITH LIMETED REPARES OTHRIZED BY KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125619June 17, 2005
WHEELS
DT: , A STEEL WHEEL IS CRACKED AND VIBRATED. TOOK VEHICLE TO DEALER WHO BALANCED TIRES. STILL EXPERIENCED PROBLEMS AND DISCOVERED THE CRACK IN THE WHEEL. THIS WAS VERY EVIDENT, BUT THE DEALER DID NOT NOTE THIS TO THE OWNER. THERE WAS A KIA RECALL REGARDING WHEELS, BUT THIS VEHICLE DID NOT COMPLY DUE TO THE VIN. HAD TO HAVE THIS WHEEL REPLACED. NO OTHERS WHEELS AS OF YET ARE CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124375June 6, 2005
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
2002 KIA RIO STALLING DURING DRIVING, CHECK ENGINE LIGHT ON, CONCERNED FOR MY SAFETY. THREE TIME COMPLIANT TO EL CAJON MAZDA KIA, FIRST TIME THEY SAID(NOTHING WRONG) 2ND (THE COMPUTER NEED REPROGRAM) TODAY AGAIN BACK TO DEALER, I AM AFRAID FOR MY SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120895May 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT: THE CONSUMER OWNS A 2001 KIA RIO AND IS HAVING PROBLEMS WITH THE EXHAUST SYSTEM. THE CONSUMER SMELLED AN ODOR COMING FROM THE EXHAUST SYSTEM. SHE HAS REPORTED THIS PROBLEM TO THE DEALER AND THEY SAID EVERYTHING WAS FINE. THE HANGER UNDER THE EXHAUST SYSTEM BROKE AND NOW THERE IS A NOISE. IT WAS WELDED BACK TOGETHER THREE TIMES AND IT HAS BROKEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120573May 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
PUT CAR IN PARK - GOT OUT OF CAR AND IT ROLLED OUT OF DRIVEWAY INTO THE STREET- GOT BACK IN CAR TO MOVE IT OUT OF THE STREET AND THE SHIFTER WOULD NOT WORK AT ALL-CAR WAS TOWED TO JOHNSONS KIA IN LEESBURG FLORIDA-REPLACED SHIFT CABLE ASSEMBLY-DEALER CLAIMED PROBLEM WAS CAUSED BY RUST ON CABLE-I HAVE THE OLD SHIFT CABLE ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119819May 4, 2005
FUEL SYSTEM, OTHER
CONTACT STATES: THE DEALER DESCRIBED THE PROBLEM AS A FUEL COMPATIBILITY/TEMPERATURE PROBLEM. CONTACT SAYS THAT THE VEHICLE RUNS ROUGH WHEN COLD, AND THAT IT CUTS OUT WHEN CHANGING GEARS. DEALER RECOMMENDED THAT HE WOULD LET HIS VEHICLE WARM UP BEFORE HE BEGINS TO DRIVE, AND HE ALWAYS DOES. HOWEVER, PROBLEM RECURRED. DEALER FIXED THE CHECK ENGINE LIGHT. VEHICLE HAS BEEN IN SHOP SEVERAL TIMES FOR WARRANTY WORK. NO PRIOR WARNING TO THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119389May 2, 2005
SUSPENSION:FRONT:HUB
WHEEL CAME APART WHILE DRIVING DOWN THE HIGHWAY AT 55 PMH. THERE WAS A NOISE BEFORE THE WHEEL CAME. THE CAR WAS REPAIRED BY THE OWNER REPLACING THE ENTIRE HUB ASSEMBLY ON THE FRONT DRIVER SIDE. NOW THE OTHER SIDE IS MAKING A CLICKING NOISE AND MAY NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118901April 18, 2005
AIR BAGS
FAXED FOIA REQUEST A COPY OF THE ENTIRE FILE FROM THE NHTSA INVESTIGATION INTO THE ALLEGED DEFECT RE THE AIR BAG SYSTEM OF THE 2002 KIA RIO, ATTY REPRESENT DRIVER OF A 2002 KIA RIO INJURIED WHEN HER AIR BAGS DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10117892April 14, 2005
ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE
MY 2003 KIA RIO HAS DIED OUT ON ME ABOUT SIX TIMES SO FAR. I HAVE BROUGHT IT INTO THE DEALER EACH TIME, NOW AND THEY HAVE SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM OR FIND A PROBLEM. THEY HAVE REPLACED A THROTTLE POSITION SENSOR HOWEVER, THAT DID NOT HELP. MY CAR DOESN'T DIE OUT ALL THE TIME ONLY ONCE IN AWHILE. IT HAS DIED OUT WHILE REVERSING, DRIVING ON THE HIGHWAY, WAITING AT A STOPLIGHT. I HAVE PURSUED LEMON LAW IN HAWAII AND AM WAITING FOR THE DECISION OF THE ARBITRATOR. AT HEARING, MANUFACTURER KNEW OF STALLING DEFECT HOWEVER, HE SAID IT DID NOT APPLY TO MY VIN NUMBER. I HAVE ALSO HAD PROBLEMS WITH THE SHOCKS ON MY VEHICLE, THEY DO NOT ABSORB MUCH AND MAKE NOISE WHEN I GO ON A BUMPY ROAD. MY CAR ALSO MAKES A LARGE WHISTLING SOUND WHEN DRIVING OVER 50 MPH BUT IT ONLY OCCURS SOMETIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116284April 3, 2005
AIR BAGS
THE KIA RIO WAS STOPPED BEHIND A MINIVAN WHEN IT WAS HIT FROM BEHIND BY ANOTHER MINIVAN TRAVELLING APPROXIMATELY 30 MPH BEFORE BRAKING. THE KIA RIO WAS PUSHED INTO THE MINIVAN IN FRONT. THE RIO WAS NOT SEVERELY DAMAGED, HOWEVER, BOTH AIRBAGS DEPLOYED. DAMAGE WAS TO THE REAR TRUNK LID AND THE FRONT RIGHT RAIL WAS SLIGHTLY . COMPROMISED. NO LIGHTS WERE BROKEN, NOR WAS THE BUMPER EVEN CRACKED. BOTH THE INSURANCE ADJUSTER AND THE BODY SHOP WERE SURPRISED THE AIRBAGS WENT OFF BASED ON THE DAMAGE (OR OVERALL LACK THEREOF) TO THE VEHICLE. THE AIRBAG DEPLOYMENT BROKE OTHER PIECES OF AND INSIDE OF THE DASH AS WELL, CAUSING OVER 2/3 OF THE COST OF REPAIR (TOTAL COST WAS AROUND $7000). PICTURES OF THE DAMAGE TO THE VEHICLE ARE AVAILABLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115931March 28, 2005
ENGINE AND ENGINE COOLING
I HAVE A 2002 KIA RIO WITH APPROX. 51,000 MILES. THE CAR SUDDENLY BROKE DOWN AND WOULD NOT START. I HAD THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME THE ENGINE HAD SEIZED DUE TO SLUDGE IN THE OIL SYSTEM. I PROVIDED KIA WITH ALL THE OIL MAINTENANCE RECEIPTS EVERY 3000 MILES. KIA'S RESPONSE WAS THAT THE OIL WAS NOT MAINTAINED PROPERLY AND THE MAINTENANCE RECORDS WERE FAKE. BASICALLY, THEY SAY THAT I AND A CERTIFIED MECHANIC (OWNER OF A AUTO AND TOWING SHOP) ARE LIARS. KIA WILL NOT PAY FOR THE ENGINE REPAIR AND I CANNOT AFFORD TO FIX A PROBLEM THAT WAS CAUSED BY AN ENGINE MALFUNCTION (OIL AND RECEIPTS WERE MAINTAINED PROPERLY). IT HAS BEEN 1 MONTH AGO, I HAVE NO CAR AND SERIOUSLY AT RISK OF LOSING MY JOB DUE TO THIS PROBLEM AND KIA WILL NOT RECONSIDER ANY INFORMATION I PROVIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114768March 26, 2005
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
SINCE PURCHASING THIS CAR IN NOV. 2001, IT HAS GIVEN ME NUMEROUS PROBLEMS. I HAVE HAD THE STRUTS REPLACED UNDER WARRANTY FOR LEAKING OIL, IT HAS STALLED MORE TIMES THAN I CAN COUNT, CAUSING CONCERNS ABOUT MY AND MY FAMILY'S SAFETY,AND RECENTLY THE ENGINE CUT OFF WITHOUT WARNING WHILE EXITING THE FREEWAY. THE ENGINE IS NOW FROZEN AND SINCE I'VE REACHED MY 60,000 MILE MARK, THE DEALERSHIP IS HESITANT TO FIX IT UNDER WARRANTY. THIS IS TRULY AN EXPENSIVE LEMON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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