Kia Rio Complaints
1,336 consumer complaints on file.
- #10141462November 1, 2005AIR BAGS:FRONTAL
DT:THE CONTACT'S VEHICLE WAS INVOLVED IN TWO ACCIDENTS. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE FIRST ACCIDENT OCCURRED ON FEBRUARY OF 2003 WHILE TRAVELING ABOUT 45 MPH. SHE WAS WEARING A SEAT BELT DURING THE ACCIDENT. THIS WAS A FRONTAL IMPACT. THE SECOND ACCIDENT OCCURRED ON SEPTEMBER 19, 2005 WHILE TRAVELING ABOUT 50 MPH. SHE WAS WEARING A SEAT BELT, BUT SUSTAINED INJURIES. *AK UPDATED 01/19/06.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10140625October 24, 2005VEHICLE SPEED CONTROL
DT: THE CONSUMER STATED SEVERAL TIMES WHILE AT A STOP LIGHT, THEN AGAIN AT A STOP SIGN WITH HER FOOT ON THE GAS PEDAL WITH THE VEHICLE IN DRIVE AND THE GEAR SHIFTED INT NEUTRAL. THE PROBLEM ALSO OCCURRED WHEN DRIVING AT VERY LOW SPEEDS IN THE PARKING LOT. THE GEAR SHIFTED INTO NEUTRAL AGAIN. WHILE DRIVING AT 65 MPH IN A RAIN STORM THE VEHICLE MADE A NOISE AND THE DASHBOARD LIGHTS CAME ON. THE CONSUMER PULLED OFF OF THE FREEWAY AND TURNED THE VEHICLE OFF. THE CONSUMER STARTED THE VEHICLE, BACKED UP AND IT WORKED FINE. THE VEHICLE HAD 3400 MILES ON IT. THE PROBLEM STARTED AT 2000 MILES. THE VEHICLE HAD BEEN CHECKED AT A LOCAL DEALERSHIP. THE MECHANIC STATED THAT THE TRANSMISSION SENSORS WERE FINE. *AK (11/29/05) THE OVERDRIVE WOULD SHUT OFF AT 65 MPH. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140348October 20, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS AT RANDOM TIMES. WARM OR COLD DOES NOT MATTER. HAPPENS ABOUT ONCE EVERY 8 MONTHS. HAVE READ HUNDREDS OF SUCH COMPLAINS ON THE INTERNET, MOST SIMPLY DO NOT TAKE THE TIME TO POST WHERE IT MATTERS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136024October 6, 2005WHEELS, ELECTRICAL SYSTEM
DT: THE CONCUSMER WAS INVOLVED IN AN ACCIDENT AND A TIRE BLEW OUT. AFTER THE VEHICLE STOPPED SPINNING, THE CONSUMER GOT OUT OF THE VEHICLE AND IT BURST INTO FLAMES, THE FIRE DEPARTMENT CAME AND THEY SAID FIRE STARTED FROM HEAT OF POWER EQUIPMENT AND THE IGNITION BURNED. THIS HAPPENED ON AUGUST 6, 2005. *AK THE CONSUMER STATED SHE WAS NOT INFORMED ABOUT THE RECALL REGARDING THE WHEELS. THE CONSUMERS DAUGHTER COMPLAINED THAT THE STEERING WHEEL VIBRATED FROM THE TIME THE VEHICLE WAS PURCAHSED. THE SAME TIRE THAT THE BLEW OUT WAS THE SAME ONE THAT HAD BEEN REPLACED NUMEROUS TIMES. *JB
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10137815September 27, 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: IN THE HIGH HUMIDITY OR RAIN THE REAR BRAKES LOCK. IT MAKES A SCRAPING AND SCRATCHING NOISE, WHEN THE BRAKES DRY OUT. THERE IS NO FOREWARNING; NOTICED THIS PROBLEM SINCE PURCHASING THE VEHICLE ON SEPTEMBER 1, 2002. HAVE CONTACTED THREE DEALERS, AND A MANUFACTURER'S REPRESENTATIVE SAID THAT THIS WAS NORMAL. ONE DEALER DID REPLACED THE BRAKE LINES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137887September 27, 2005POWER TRAIN:CLUTCH ASSEMBLY
CAR IS A KIA RIO CINCO, I HAVE EXPERIENCED WHAT SEEMS TO BE CLUTCH SLIPPAGE IN ALL GEARS. CAR WILL ONLY ACCELERATE ABOUT 10 MILES IN EACH GEAR, THEN BEGINS TO STALL AND THEN DECELERATE, UNLESS I MOVE IT TO THE NEXT GEAR. WHEN I REACH 5TH GEAR AT ABOUT 42 MILES PER HOUR, THE CAR WILL DRIVE OK UNTIL I REACH 50 AND THEN BEGAN TO DECELERATE, STABILIZING AT ABOUT 45 MILES PER HOUR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136440September 14, 2005SERVICE BRAKES, HYDRAULIC, AIR BAGS, WHEELS
DT: THE CONSUMER STATED THAT THE 2001 KIA RIO HAD THE AIR BAG LIGHT ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT CHECKED FOR THE AIR BAG LIGHT. THE CONSUMER SAID THAT THE DEALER DID A VISUAL CHECK. THE TIRES WERE PREMATURELY WORN OUT. THE CONSUMER SPECIFICALLY SAID IT WAS BECAUSE OF THE WHEEL RECALL 50V159000 THAT THE TIRES WERE REPLACED. FRONT AND REAR BRAKES HAVE HAD TO BE REPLACED ALSO AT 20,000 MILES. *AK UPDAED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136333September 13, 2005STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
DT: THE CALLER SAID THE DEALER MADE NEW HOLES IN THE FRAME TO PUT THE BOLTS IN. THE DEALER CUT THE FRAME TO PUT SMALLER BOLTS AND NUTS IN. ANOTHER DEALER SAID DOING THAT RUINED THE INTEGRITY OF THE FRAME. ALSO, THERE WAS AN EXHAUST LEAK INTO THE VEHICLE. THE TRANSMISSION BRACKET WAS BENT AND IT WOULD NOT HOLD THE TRANSMISSION IN PLACE. WHEN THE DEALER FIXED IT THE BOLTS FELL OUT. THE CALLER HAD TO TAKE VEHICLE BACK TO DEALER. THE CHECK ENGINE LIGHT WAS ON CONSTANTLY. VEHICLE WILL NOT PASS INSPECTION WITH THE LIGHT ON. DEALER SAID IT WILL PASS INSPECTION WITH THE LIGHT ON. MANUFACTURER SAID THEY COULD NOT DO ANYTHING TO HELP THE CALLER BECAUSE THE WARRANTY EXPIRED. THE CALLER SAID FUSES BLEW OUT. HE REPLACED THE FUSES OVER 200 TIMES. THE DASHBOARD LIGHTS,HEADLIGHTS AND OTHER EXTERIOR LIGHTS WENT OUT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131673September 9, 2005ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING, VISIBILITY, PARKING BRAKE, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
DT: THE CONSUMER PURCHASED TWO 2002 KIA RIOS, THE FIRST VEHICLE WAS FINE. THE OTHER VEHICLE WITHIN 30 DAYS OF PURCHASE AT APPROXIMATELY 100 MILES, DIED. THIS DID NOT HAPPEN AT ANY CERTAIN SPEED. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP OVER 14 TIMES AND THEY HAVE NOT REPLACED ANYTHING . THEY HAVE REPROGRAMMED THE COMPUTER NUMEROUS TIMES. THE VEHICLE WILL WORK FOR AWHILE, NO SPECIFIC TIME, AND THEN DIE AGAIN. CONSUMER'S DAUGHTER ACTUALLY DROVE VEHICLE WHICH WAS LOCATED IN SOUTH CAROLINA.*AK THE VISOR WAS REPLACED. THE INTERIOR LIGHT WOULD NOT GO OFF, THE DEALER STATED IT WAS A PINCHED WIRE. THE LIFTGATE LATCH WAS REPLACED AND THE PARKING BRAKE WAS ADJUSTED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137745September 6, 2005WHEELS
2001 KIA RIO RECEIVED A RECALL FOR THE STEEL WHEELS. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO LACK OF PARTS.*MR *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10135448September 6, 2005WHEELS
KIA INITIATED A RECALL ON THE 2001 KIA RIO FOR REPLACEMENT OF THE FOUR STANDARD STEEL WHEELS WITH FOUR ALLOY WHEELS. THE RECALL WAS MADE BECAUSE OF THE POTENTIAL THAT THE STANDARD STEEL WHEELS COULD CRACK LEAD TO WHEEL FAILURE. THE LETTER INDICATED ALL 4 WHEELS WOULD BE REPLACED. I TOOK THE CAR TO ARLINGTON KIA IN PALATINE TO HAVE THE RECALL SERVICED. I PRESENTED THE LETTER TO THE SERVICE DEPARTMENT. RATHER THAN REPLACING THE WHEELS, THE DEALER ONLY INSPECTED THEM, INDICATING THERE WAS NO PROBLEM. WHILE I AM GLAD TO KNOW THIS, I AM NOT QUITE CERTAIN THIS IS THE RIGHT RESPONSE TO THE ISSUE. I AM NOT SATISFIED BY KIA'S SOLUTION. WHILE THERE WAS NO DAMAGE UPON THEIR INSPECTION, IT DOES NOT GUARD AGAINST DEVELOPMENT. UNSATISFIED WITH THE DEALER'S RESPONSE, I CONTACTED CUSTOMER CARE TO INQUIRE WHETHER OR NOT THE DEALERSHIP HAD DONE ENOUGH I TALKED TO [XXX], A CUSTOMER CARE MANAGER, WHO EXPLAINED TO ME, WHILE THE LETTER DID SAY KIA WOULD "REPLACE ALL FOUR ORIGINAL EQUIPMENT WHEELS AT NO COST," WHAT THAT REALLY MEANT WAS THAT I WOULD GET A TEN MINUTE INSPECTION, AND IF NOTHING WAS WRONG, I'D BE LEFT WITH THE POTENTIALLY DEFECTIVE PART. I FIND IT DISCOURAGING THAT KIA HAS NOT FOLLOWED THROUGH ON WHAT WAS INDICATED IN THE LETTER. IM NOT SURE WHAT THE NHTSA CAN DO IN THIS MATTER, SINCE IT SEEMS TO BE A POLICY ON KIAS PART, BUT RATHER THAN ASSURING I WAS A HAPPY CUSTOMER, [XXX]TOLD ME TO MAKE A COMPLAINT. THE CAR IS OWNED BY [XXX] PH# [XXX] MY NAME IS [XXX], MY WIFE [XXX] DRIVES THE CAR, THE DWYERS ARE HER PARENTS. THEY PURCHASED THE CAR FOR HER WHILE SHE WAS IN COLLEGE AND IT REMAINS IN THEIR NAME. I CAN BE REACHED AT [XXX] THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10134084August 24, 2005ENGINE AND ENGINE COOLING
DT: THE CALLER SAID THE VEHICLE LOSES POWER WHEN ACCELERATING. HEIT ONLY HAPPENS WHEN VEHICLE ACCELERATES FROM A STANDSTILL. NO LIGHTS COME ON TO LET HIM KNOW THIS IS GOING TO HAPPEN. VEHICLE DOES IT AFTER IT WARNS UP. HE SAID THE MORE HE DRIVES IT THE WORSE IT GETS. HTHE VEHICLE STALLS WHEN COMING TO A STOP. THIS HAPPENS RANDOMLY AND WITH NO WARNING. HE HAS TAKEN IT TO THE DEALER THREE TIMES, AND THEY SAID THERE WAS NOTHING WRONG WITH IT, AND IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. MANUFACTURER SAID IT NEEDSEDTO BE DUPLICATED BY AN AUTHORIZED TECHNICIAN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118855August 19, 2005ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DEALER CHANGED COMPUTER, WIRING HARNESS , 2 INJECTORS, PLUG, TIMING BELT, SENSOR AND REPLACED COMES SWITCHES . BOUGHT A 2004 KIA RIO IN MARCH 2005. IT HAS BEEN IN THE SHOP FOR THE PAST 3 WEEKS. THE CONSUMER PICKED THE CAR UP AT THE SHOP, AND IT DIDN'T MAKE IT OFF THE LOT BEFORE THE CAR BROKE DOWN AGAIN. DEALER OFFERED ME A RENTAL CAR. WENT BACK ONE WEEK LATER TO PICK UP THE CAR AND ONLY WENT TWO MILES BEFORE THE CAR BROKE DOWN AGAIN. TOOK THE CAR BACK TO DEALER, AND REQUESTED ANOTHER CAR JUST LIKE THE ONE THAT I HAD A 2004 KIA RIO. DEALER SAID COULD NOT TRADE THE CAR WITHOUT REFINANCING IT. THEY DID FINANCE THE HOUSE FOR THE FIRST CAR BUT REFUSED TO WITH THE SECOND CAR. WHY CANT THE DEALER FINANCE THE SECOND CAR AS THEY DID THE FIRST? *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133400August 18, 2005WHEELS:RIM
DT: CONSUMER HAS A 2001 KIA RIO. SHE RECEIVED A RECALL NOTICE IN JUNE OF 2005. SHE CONTACTED THE MANUFACTURE AND WAS TOLD THAT IT WOULD BE SEPTEMBER BEFORE DEALER WOULD HAVE PARTS TO DO RECALL REPAIRS. MANUFACTURER CONTACTED HER BACK ON AUGUST 18, 2005 TO TELL HER IT WOULD BE SEPTEMBER 9, 2005 BEFORE THE RIMS WOULD BE AVAILABLE. SHE ASKED IF SHE COULD GET A LOANER OR RENTAL VEHICLE UNTIL VEHICLE WOULD BE FIXED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133166August 17, 2005TIRES, TIRES:TREAD/BELT
DT: THE CONSUMER STATESDTHE TIRES WERE PURCHASED ON APRIL 23, 2005. THEY SPLIT IN HALF AND CHUNKS WERECOMING OUT OF THE TIRES. ALL FOUR OF THE TIRES WERE HAVING THIS PROBLEM. WIRE WAS COMING OUT OF THE TIRES. THE AIR PRESSURE IWAS CHECKED. THE SHOCKS AND STRUTS HAVE BEEN CHECKED TO MAKE SURE THIS WAS NOT THE PROBLEM. THESE TIRES STARTED FALLING APART AT APPROXIMATELY 1,000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133037August 16, 2005STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: WHILE DRIVING ON THE HIGHWAY AT 55-60 MPH THE STEERING WENT OUT. THE CAR WAS MOVING ON ITS OWN ACCORD FROM ONE SIDE OF THE LANE TO THE OTHER, AND STEERING BECAME UNRESPONSIVE. PUMPING THE BRAKES MADE THE REACTION WORSE. THE VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE , SLOWING THE CAR,AND STEERING ENGAGED AGAIN. PULLED THE CAR OVER TO THE LEFT SHOULDER OF THE HIGHWAY.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132647August 12, 2005VEHICLE SPEED CONTROL
DT: THE CONTACT OWNS A 2005 KIA RIO SENCO. THE VEHICLE WILL STALL IN THE MIDDLE OF THE ROAD. IT IS CURRENTLY AT THE DEALERSHIP. ALSO, THE CONTACT WAS THINKING ABOUT THE LEMON LAW. ON JULY 30, 2005 THE VEHICLE LOST POWER AT 65 MPH . THE CHECK ENGINE LIGHT CAME ON, STEERING LOCKED, AND VEHICLE WAS IN THE PATH OF A TRACTOR TRAILER. THE CONTACT PICKED UP THE VEHICLE FROM DEALERSHIP ON AUGUST 1, 2005 AND AGAIN ON AUGUST 3, 2005 THE VEHICLE WENT BACK TO THE DEALERSHIP,WHO REPLACED THE COMPUTER CHIP. THE VEHICLE FAILED THREE TIMES. THE LAST TIME IT OCCURRED ON AUGUST 11, 2005 THE VEHICLE LOST POWER AND SHUT OFF. THIS OCCURRED WHILE DRIVING AT A STEADY SPEED AFTER THE CAR HAS BEEN DRIVEN FOR AWHILE. THERE WAS NO WARNING BEFORE THIS HAPPENED. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY AFTERWARDS ALL THIS HAPPENED WITHIN LESS THAN 30-35 SECONDS. THE FIRST TIME SHE WAS DRIVING AT SPEEDS OF 65 MPH, THE SECOND AND THIRD IT WAS BETWEEN 35-45 MPH. THE ENGINE RESTARTED RIGHT BACK. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP SHE WAS UNSURE OF WHAT THEY WERE GOING TO DO WITH VEHICLE THEY TOLD HER THEY WHERE GOING TEST DRIVE THE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132113August 9, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:OTHER:LABELS
BOUGHT NEW CAR CHILD SAFETY LOCKS FAILED. DRIVER DOOR JAMMED CLOSED COULD NOT OPEN FROM INSIDE OR OUTSIDE. THE DEALER MADE ME DRIVE WITH THE PROBLEM FOR THREE WEEKS BEFORE THEY WOULD EVEN LOOK AT IT. THAN TOOK A WEEK AND A HALF TO FIX IT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131708August 5, 2005SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEAT BELTS:REAR/OTHER
DT: CONTACT STATED THAT BOTH REAR SEAT BELTS WERE NOT PROPERLY WORKING. WHEN THE CONSUMER TRIED TO USE THE SEAT BELTS THEY WILL NOT EXTRACT ENOUGH TO ATTACH TO THE BUCKLE. CONSUMER HAD AN APPOINTMENT WITH DEALER ON TUESDAY TO HAVE THE VEHICLE SERVICED. T CONSUME NEVER HAD TO USE THE REAR SEAT BELTS UNTIL RECENTLY. THEREFORE, SHE DID NOT KNOW IF THERE WERE PRIOR PROBLEMS WITH THE REAR SEAT BELTS. UPON INSPECTION UNDERNEATH THE SEATS THERE WAS NO ADDITIONAL LAP WEBBING CONNECTED TO THE SEAT BELT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130496July 28, 2005UNKNOWN OR OTHER
DT: RECEIVED A MANUFACTURER'S RECALL NOTICE IN THE MAIL FOR 2001 KIA RIO. CONTACTED THE DEALER THREE TIMES TO ARRANGE FOR REPAIRS. THE LAST TIME HAD THE PART BUT DID NOT HAVE THE COVER. CONTACTED THE MANUFACTURER, THEY SAID CONSUME R HAD TO CONTACT THE DEALERSHIP TO MAKE AN APPOINTMENT. CONSUMER MADE AN APPOINTMENT AT DEALERSHIP AND THEY DIDN'T HAVE EVERYTHING THAT WAS NEEDED. THIS HAPPENED ON JUNE 22, 2005.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0