Kia Rio Complaints

1,336 consumer complaints on file.

#10893470August 5, 2016
SERVICE BRAKES, WHEELS
THE REAR END OF THE CAR MAKES A WEIRD WHOP WHOP SOUND WHEN YOU ARE DRIVING IT HAS DONE THIS SINCE I HAVE BOUGHT THE CAR AND HAS GOTTEN WORSE. WHEN I COMPLAINED TO CHARPER THEY TOLD ME ALL THE KIA RIOS DO THIS. I FEAR THAT A REAR WHEEL IS GOING TO EVENTUALLY COME OF OR BLOW SOMETHING. CANT EVEN PUT WINDOWS DOWN WHEN DRIVING IT SOUNDS LIKE A HELICOPTER IS LANDING ON THE ROOF IT IS THAT BAD. HURTS YOUR EARDRUMS. HAPPENS NO MATTER WHAT DRIVING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884677July 13, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 KIA RIO. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883214July 7, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA RIO. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE FRONT DRIVER SIDE AIR BAG DEPLOYED AGGRESSIVELY AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD LACERATION THAT REQUIRED STITCHES, A BROKEN NOSE, AND A HAND INJURY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 7/19/16*BF *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10876772June 27, 2016
FUEL/PROPULSION SYSTEM
AT APPROXIMATELY 40K MILES THE VEHICLE DEVELOPED AN ANNOYING PING & POWER LOSS, (DEAD SPOT), WHEN ACCELERATING UP A HILL OR INTO A CORNER. DEALER 1ST TOLD ME THAT AFTER AN EXTENSIVE TEST DRIVE NO TROUBLE WAS FOUND, HOWEVER THE MILEAGE WAS EXACTLY THE SAME AS WHEN I BROUGHT CAR INTO SHOP, OBVIOUSLY TEST DRIVE WAS NOT PERFORMED, HAD THE MECHANIC COME FOR A RIDE WITH ME, NOISE WAS APPARENT IMMEDIATELY ALTHOUGH MECHANIC DID HIS BEST NOT TO ACKNOWLEDGE IT UNTIL I TOOK A TURN ONTO A STEEP INCLINE WHERE NOISE BECAME QUITE PREVALENT & MECHANIC DID ACKNOWLEDGE IT & STATED THAT IT WAS THE GDI PUMP WHICH WE THEN SCHEDULED TO HAVE REPLACED. SHORTLY BEFORE MY SCHEDULED REPLACEMENT THE DEALERSHIP CHANGED THEIR MIND & NOW SAID THAT THE PROBLEM WAS RELATED TO A CARBON BUILD UP & SUGGESTED THAT I USE TOP TIER GAS & A FUEL ADDITIVE @ 7,500 MILE INTERVALS, (TECHRON WAS RECOMMENDED), HOWEVER I'VE ALWAYS USED TOP TIER GAS, MOSTLY PURCHASED @ SHELL. DEALERSHIP THEN DECIDED THAT A FUEL SYSTEM FLUSH WAS THE WAY TO GO, WHICH THEY PERFORMED @ NO CHARGE IN AUGUST LAST YEAR. FLUS DIDN'T HELP & I CALLED DEALERSHIP AFTER TRAVELING LESS THAN 2 MILES AFTER THE FLUSH, THEY TOLD ME THAT IT WOULD TAKE A WHILE FOR THE NOISE TO GO AWAY & THE POWER LOSS TO WORK ITSELF OUT & RECOMMENDED TO CONTINUE USING THE TOP TIER GAS, AS I ALWAYS HAD & TO ADD THE TECHRON @ PRESCRIBED INTERVALS WHICH I DID. NOISE HAS NEVER GONE AWAY & POWER LOSS, (DEAD SPOT) IS STILL PREVALENT, MORE SO WHEN WARM. I CONTACTED THE DEALER AGAIN IN MAY OF THIS YEAR AS IT IS GETTING WORSE, ALSO OPENED A CASE WITH KIA CONSUMER CARE DEPT, WHICH I SHOULD'VE DONE RIGHT AT THE ONSET LAST YEAR. I'VE BEEN TOLD THE DEALERSHIP THAT IT IS A KNOWN PROBLEM & THAT NOTHING IS GOING TO FIX IT BUT THEY STILL WANT TO DO ANOTHER FUEL SYSTEM FLUSH WHICH THEY WANT ME TO PAY FOR. CCD HAS ONLY GIVING ME LIP SERVICE & TO DATE NOTHING HAS BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875234June 20, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 KIA RIO. AFTER REAR ENDING ANOTHER VEHICLE, THE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873515June 9, 2016
VEHICLE SPEED CONTROL
CAR ACCELERATED ON ITS OWN WHILE DRIVING FOR NO REASON. 4000+RPM BRAKES APPLIED DID NOT STOP IT. MISTAKE WAS TO KILL ENGINE WHICH KILLS THE BRAKES AND STEERING! LUCKILY NO ONE WAS INJURED OR KILLED. STARTED CAR AGAIN AND ENGINE REVVED UP BY ITSELF. TURNED OFF AND ON AND ENGINE WAS NORMAL. IMPORTANT TO PUT CAR IN NEUTRAL NOT TO TURN OFF, NEUTRAL ALLOWS BRAKES TO WORK!!!!! CALLED KIA THEY SAID THEY HAVE NEVER HEARD OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872511June 4, 2016
VEHICLE SPEED CONTROL
MY PROBLEM IS SIMILAR TO ANOTHER POST ON THIS WEBSITE. MY CAR WOULD REV HIGH ON THE RPMS WHEN STARTING IT WHILE IN PARK AND I WOULD HAVE TO PUT MY TOE UNDER THE GAS PEDAL TO STOP IT AND IT WOULD HAVE TO BE REPEATED IF IT WAS STILL DOING IT WHILE THE CAR WAS MOVING, OTHERWISE THE CAR FEELS LIKE IT IS PUSHING FORWARD. I NOTICED THIS HAPPED MORE OFTEN THE NEXT DAY IF THE CAR WAS PARKED QUICKLY EARLIER, (BUT NOT ALWAYS) AND ALSO HAPPENED MORE WITH LESS MILES ON THE CAR WHEN I FIRST GOT THE ONE OWNER USED CAR AT A TOYOTA DEALERSHIP WITH LESS THAN 12000 MILES. HAD A ISSUE WITH IT WHEN AT A 3 WAY INTERSECTION WHERE A CAR TAPPED MY BUMPER HARD ENOUGH TO PUSH ME FORWARD. THE CAR IMMEDIATELY ENGAGED IN THE "ACCELERATION MODE." LUCKILY I WASN'T HIT BY ANY OTHER CARS WHILE MY CAR PUSHED ITSELF OUT INTO TRAFFIC DESPITE PUTTING MY FOOT HARD ON THE BRAKE. I MANAGED TO GET MY TOE UNDER THE GAS PEDAL TO STOP THE ACCELERATION AND PUT ON THE BRAKE AFTER TURNING RIGHT. THIS HAPPED IN APPROX. 2014 OR 2015. NEVER HAS HAPPENED ON THE HIGHWAY AS OF THIS TIME. WHEN I HAD A KIA DEALERSHIP LOOKING AT THE CAR FOR ANOTHER UNRELATED PROBLEM, THEY SAID THAT THEY WOULD LOOK AT THE ACCELERATION PROBLEM. DESPITE INSPECTING AND TEST DRIVING, THE MECHANICS SAID THEY COULDN'T FIND ANY ACCELERATION PROBLEMS. YESTERDAY ON JUNE 3, 2016 (AFTER LEAVING OUR HOUSE WITH ROUGH ROAD OUT FRONT THAT IS TO BE REPAIRED,) I WAS MOVING FORWARD AFTER STOPPING AT A 4 WAY INTERSECTION, WHEN THE CAR STARTED REVVING AGAIN. I HAD TO BRAKE, THROW THE CAR INTO PARK, TURN ON MY HAZARDS, AND LIFT UP THE GAS PEDAL WITH MY TOE ALL AT ONCE BEFORE GOING ON THE HIGHWAY. NEVER HAD THIS HAPPEN WHILE THE CAR WAS MOVING UNTIL NOW. I DON'T KNOW IF GOING OVER A STONE ON THE ROUGH AREA OF OUR RESIDENTIAL STREET AT APPROX. 10 MPH LED TO YESTERDAY'S PROBLEM. THERE IS A SENSE OF LOSS OF CONTROL OVER DRIVING THE CAR WHEN THIS HAPPENS. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870663May 24, 2016
STRUCTURE:BODY, ENGINE, POWER TRAIN
I WAS DRIVING DOWN A SUBURBAN STREET WHEN MY CAR ENGINE CAUGHT ON FIRE. I WAS ABLE TO STOP AND GET OUT OF THE CAR SAFELY. ALTHOUGH I HAD PUT THE CAR IN PARK AND USED THE EMERGENCY BRAKE, IT ROLLED DOWN THE STREET UNTIL IT HIT A TELEPHONE POLE, WHICH IT SET ON FIRE. THE FIRE WAS PRIMARILY ON THE DRIVER'S SIDE OF THE CAR. I HAD NO REASON TO EXPECT THIS FIRE TO HAPPEN. A FIREFIGHTER TOLD ME IT SHOULD NOT HAVE HAPPENED, AND TO DO MY DUE DILIGENCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10870330May 23, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON MANY OCCASIONS, SINCE WE PURCHASED THIS 2014 KIA RIO, IT HAS HAD A HORRIBLE, INTENSE ODOR OF GASOLINE THAT IS SO STRONG IT OVERWHELMS ANYONE NEAR IT. IT STARTS AFTER 20-30 MINUTES OF DRIVING. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES AND THE WORKERS CAN NOT FIND ANYTHING WRONG WITH IT. ONE ONE OCCASION, THE MECHANICS CHANGED SOMETHING CALLED THE PURGE CANISTER BUT THE PROBLEM CONTINUES. I READ ON THE NHTSA THAT AT LEAST TWO OTHER CAR OWNERS COMPLAINED OF THE SAME. I HAVE A NEW BORN AND A 7 YEAR OLD AND I NO LONGER FEEL SAFE IN THIS CAR.THE CAR WAS PURCHASED FOR MY DAUGHTER WHO HAS TWO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864863May 14, 2016
AIR BAGS
MY AIRBAG LIGHT WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864025May 9, 2016
ELECTRICAL SYSTEM:IGNITION, ENGINE
TL* THE CONTACT OWNS A 2008 KIA RIO. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT BEGAN TO BLINK AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN IGNITION COIL FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863410May 5, 2016
AIR BAGS
I HAVE A 2006 KIA RIO . THE OCCUPANT AIRBAG LIGHT IS ON AGAIN. THIS WAS FIX LONG TIME AGO. THIS NEEDS TO BE REPAIRED AGAIN . DOES KIA STILL HONOR THERE FEDERAL REGULATIONS AND FIX MY CAR? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861389April 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860642April 21, 2016
AIR BAGS, SEAT BELTS
I WAS DRIVING IN THE RAIN, GOING ABOUT 55-60 MPH, WHEN ALL OF A SUDDEN THE CAR IN FRONT OF ME SLAMMED ON ITS BRAKES AND ATTEMPTED TO MAKE A LEFT TURN (LIKE THEY ALMOST MISSED THE STREET AND TRIED TO COMPENSATE LAST MINUTE) I SLAMMED ON THE BREAKS BUT COULD NOT STOP IN TIME AND HIT THE CAR IN FRONT OF ME. THE SEATBELT DIDN'T CATCH, NOR DID THE AIRBAG DEPLOY, AND MY HEAD HIT THE STEERING WHEEL, CHIN FIRST.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10855178April 12, 2016
AIR BAGS, WHEELS
WAS SIDE SWIPED ON DRIVER SIDE THE CURTAIN AIRBAGS NEVER DEPLOYED AND THE ALUMINUM WHEELS SHATTERED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10854458April 8, 2016
AIR BAGS
AIR BAG LIGHT ON INSTRUMENT PANEL ILLUMINATED OVER NIGHT.(VEHICLE WAS STATIONARY) REJECTION INSPECTION STICKER BECAUSE OF AIR BAG LIGHT. KIA DEALERSHIP SAYS THAT THE "PASSENGER PRESSANCE MODULE" IS MESSED UP AND IS CAUSING AIR BAG LIGHT TO COME ON. VEHICLE HAS NEVER BEEN WRECKED, AIR BAGS HAVE NEVER DEPLOYED. CONCERN; OVER 72,000 '06- '08 KIA RIOS HAVE BEEN RECALLED FOR THE EXACT SAME THING. BUT MINE WASN'T? AND NOW MY LOCAL DEALERSHIP WANTS THOUSANDS OF DOLLARS TO FIX SOMETHING THAT I FEEL LIKE NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854461April 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850152March 17, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2007 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, HE FELL ASLEEP AND THE VEHICLE FLIPPED OVER THREE TIMES. NONE OF THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 05/11/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10846482March 14, 2016
TIRES
TL* THE CONTACT OWNS A 2013 KIA RIO EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P185/65R15 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED AIR. THE TIRES WERE INFLATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO SEVERAL DEALERS WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE WORN UNEVENLY AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,000. THE DOT NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823470February 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA RIO. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAGS). THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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