Kia Rio Complaints

1,336 consumer complaints on file.

#10950245February 8, 2017
AIR BAGS, SERVICE BRAKES
UNRESPONSIVE BRAKING AND AIRBAGS HAVE NOT DEPLOYED IN TWO SEPARATE COLLISIONS WHERE I RAN INTO THE BACK OF ANOTHER VEHICLE THAT WAS STOPPED ON CITY STREETS WHERE I WAS DRIVING 25 MPH IN THE FIRST COLLISION AND 35 MPH IN THE SECOND.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947718January 26, 2017
AIR BAGS
MY AIR BAG SENSOR LIGHT HAS BEEN ON FOR A LITTLE OVER TWO WEEKS NOW. I WAS HOPING THE ISSUE WOULD CORRECT ITSELF AND IT DIDN'T. SO I BROUGHT IT TO A DEALER YESTERDAY. THE PRICE THEY QUOTED FOR PARTS IS 913 FOR AN OSC MAT AND 296 FOR A CLOCK ASSEMBLY PART. THAT'S OVER 1000, NOT INCLUDING LABOR. I AM VERY UPSET AND CONFUSED AT THE COST I'M BEING QUOTED TO REPAIR THE MATTER. JUST MY LUCK OF COURSE, THE WARRANTY COVERING THIS EXPIRED ABOUT 2 MOS AGO, PER THE DEALER. I REALLY WOULD LIKE SOME FEEDBACK FROM THE MANUFACTURER ON WHY THE COST IS SO HIGH, CONSIDERING THE CURRENT VALUE OF THE VEHICLE AS A WHOLE. IT'S NOT REASONABLE AND NOT ECONOMICAL IF I HAVE TO PAY FOR A SIMILAR ISSUE IN THE FUTURE. THE LIGHT STAYS ON AFTER I START MY VEHICLE; TYPICALLY IT SHOULD FLASH ON FOR A FEW SEC IMMEDIATELY AFTER STARTING AND THEN TURN OFF; BUT THE LIGHT NEVER TURNS OFF; THE ISSUE HASN'T SEEMED TO AFFECT MY DRIVING; BUT IT DOES CONCERN ME IF I DON'T PAY TO CORRECT THE MATTER THAT THE AIRBAG MAY NOT DEPLOY DURING A WRECK OR CONVERSELY IT MAY DEPLOY AT A WRONG TIME, CAUSING UNNECESSARY DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945096January 13, 2017
UNKNOWN OR OTHER
DOOR LOCKS ON BOTH FRONT DOORS STUCK IN THE LOCKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939893January 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE THE VEHICLE WAS IDLING AT ANY STOP, THE ENGINE THREATENED TO SHUT DOWN WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED TO HAVE THE VEHICLE TOWED TO A SHOP, BUT THE CONTACT DID NOT WANT TO PAY FOR THE TOWING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO TOW THE VEHICLE TO THE ORIGINAL DEALER. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930298December 6, 2016
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING, THE CAR STALLS FOR NO REASON (THERE IS FUEL IN THE CAR, HAS REGULAR OIL CHANGES, AND A BRAND NEW BATTERY). IT TAKES A COUPLE MINUTES BEFORE THE CAR WILL RESTART. WHILE ON THE HIGHWAY, THE ENGINE LIGHT WILL COME ON AND THEN TURN RIGHT OFF, BUT THE RPM GAUGE STOPS WORKING EVEN THOUGH I AM STILL DRIVING. THERE IS A JERKING MOTION WHEN THAT HAPPENS. THIS HAPPENS ON CITY STREETS AND ON THE HIGHWAY. IT IS BECOMING UNSAFE AND THE DEALERSHIP CANNOT REPLICATE THE SITUATION. ALL THEY DO IS RUN THE CODE BUT NOTHING COMES UP. THIS HAS BEEN HAPPENING SINCE THE BEGINNING OF NOVEMBER 2016 AND HAS HAPPENED EVERY DAY SINCE THEN.THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL ANYTIME WHILE DRIVING AND I COULD BE SERIOUSLY HURT AND OTHER DRIVERS COULD GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927382November 22, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
WAS HAVING AN ENGINE LIGHT PROBLEM, ENDED UP HAVING THE CATALYTIC CONVERTER REPLACED UNDER WARRANTY. NOW I AM BEING TOLD THAT MY FRONT BRAKES ARE LIKE NEW AND MY REAR BRAKES NEED TO BE REPLACED? I ASKED HOW THIS COULD HAPPEN AND I WAS TOLD IT IS ODD AND NOT LIKELY BUT I NEEDED TO REPLACE THEM. THERE HAS TO BE A MALFUNCTION FORM Y BACK BRAKES TO WEAR DOWN AND NOT HAVE THE FRONT WEAR DOWN AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926412November 16, 2016
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2008 KIA RIO. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK UNCONTROLLABLY AND MADE A LOUD NOISE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING FAILED. THE FRONT LEFT WHEEL BEARING WAS REPLACED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL BEARING WAS REPLACED APPROXIMATELY NINE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926233November 15, 2016
AIR BAGS
THE PASSENGER AIR BAG SENSOR WENT OUT AT 170000 MILES AND THEY REPLACED IT FREE. NOW THE SAME SENSOR WENT OUT AT 70000 MILES AND THE CAR IS OUT OF WARRANTY AND THEY WON'T REPLACE IT FOR FREE. THE SAME SENSOR SHOULDN'T GO OUT TWICE IN 10 YEARS. THERE IS A PROBLEM WITH THE SENSORS. NONE OF THE AIR BAGS WORK IF ONE SENSOR IF BROKEN. THE REPAIRS WOULD BE ABOUT $2000 AND WE DON'T FEEL WE SHOULD HAVE TO PAY IF KIA HAS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917774October 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 KIA RIO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED INDEPENDENTLY AFTER A FEW MOMENTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916783October 18, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, HE WAS INVOLVED IN A HEAD ON COLLISION AND HIS VEHICLE ULTIMATELY HIT A TREE. THE DRIVER SIDE AIR BAG DEPLOYED, THE OTHER AIR BAGS DID NOT. THERE WAS A POLICE REPORT FILED AND THE CONTACT SUSTAINED SEVERE INJURIES WHERE MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10914893October 8, 2016
AIR BAGS
ON SEPTEMBER 16, 2016 AT APPROXIMATELY9:12PM, I [XXX] , HAD JUST PICKED UP A PASSENGER WAS INVOLVED IN A CAR ACCIDENT . WHERE AS I WAS REAR ENDED WHILE AT A COMPLETE STOP AT A SIGNAL LIGHT AT THE INTERSECTION OF SOUTHWESTERN AND MOCKINGBIRD WITH THE PASSENGER IN THE CAR. THERE WAS A POLICE REPORT FILED THE NUMBER IS [XXX] THE AIRBAG DID NOT DEPLORE .....UPDATED 10/26/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10914494October 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. WHILE DRIVING 25 MPH IN THE RAIN, THE CONTACT'S VEHICLE SKIDDED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,292.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10911199October 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. ...UPDATED 11/09/16 *BF THE CONSUMER STATED THEY OWNED A SECOND KIA RIO WITH THE SAME DEFECT. UPDATED 09/15/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908474September 21, 2016
ENGINE
IGNITION COIL RECALL. THEY KEEP GOING BAD EVERY TWO MONTHS. THE CHECK ENGINE LIGHT COMES ON I LOSE POWER TO THE CAR. GET THE IGNITION COIL AND VALVE COVER FIXED. I HAVE THE SAME PROBLEM AGAIN. WHILE I AM DRIVING IN MOTION AND STATIONARY THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907339September 17, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT 10-15 FEET AWAY FROM HOUSE, BUT THE HEAT DAMAGED PART OF OUR HOUSE AS WELL. I HAVE CONTACTED INSURANCE, BUT I REALLY FEEL THIS IS A KIA ISSUE / PROBLEM, AND WE REALLY SHOULD NOT HAVE TO USE INSURANCE TO REPLACE THE CAR. THIS CAR IS STILL UNDER MANUFACTURE WARRANTY, AND THEY NEED TO BE HELD ACCOUNTABLE. THEN LAST NIGHT AFTER THE TOW COMPANY CAME, WE STARTED RESEARCHING THIS AND HAVE FOUND MANY, MANY 2012-2014 KIA'S DOING THIS. I LOGGED A COMPLAINT ON YOUR KIA'S WEBSITE, BUT HAVE NOT GOT A RESPONSE BACK YET, AND YES, I FEEL I SHOULD GET A RESPONSE OVER THE WEEKEND. OUR CAR BURST INTO FLAMES, DAMAGED PART OF OUR HOUSE FROM THE HEAT, AND IT COULD OF BEEN MUCH WORSE, ESPECIALLY IF I PARKED THE CAR IN THE GARAGE YESTERDAY. WOULD REALLY LIKE TO HEAR FROM KIA, OR OTHER OWNERS THAT HAVE HAD THIS PROBLEM. IT SEEMS THAT WITH ALL OF THE GOOGLE HITS ABOUT KIA'S CATCHING FIRE, THERE SHOULD HAVE BEEN A RECALL ON ANY OF THE MODELS THAT HAVE HAD THIS PROBLEM, AND GET THEM EITHER FIXED, OR OFF OF THE ROAD, AT KIA'S EXPENSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903822September 6, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
DRIVING CAR AT ABOUT 60 MPH AND CAR BEGAN TO SMOKE. GOT OUT ON SIDE OF HIGHWAY LIFTED HOOD AND EVERYTHING WAS ON FIRE. PEOPLE ASSING BY ALONG WITH HERO AND FIRE DEPT MADE SURE FLAMES WERE PUT OUT . I NEVER MADE ANY MODIFICATION TO VEHICLE AND WE KEEP IT SERVICED. FEEL LIKE PROBLEMS ARE WITH MANUFACTURE WIRING. I HAVE DONE INSURANCE CLAIM AND CONTACTED MANUFACTURE. THE MILES ARE APROX 102K
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903853September 6, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE PASSENGER ON MANY OCCASIONS HAD TO BE RUSHED TO THE HOSPITAL DUE TO THE FUEL ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876138August 23, 2016
STRUCTURE
2014 KIA RIO. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PLASTIC GRILL DETERIORATION. *SMD THE CONSUMER STATED THE DETERIORATION WAS CAUSED BY SQUIRRELS BITING THE PLASTIC GRILL. THE DEALER INFORMED THE CONSUMER, IT WAS NOT A MANUFACTURING DEFECT. HOWEVER, THE CONSUMER DISAGREED BY STATING, CHEAP PLASTIC WAS USED. *JB THE CONSUMER REQUESTED AN UPDATED ON THE STATUS OF THE VEHICLE'S INVESTIGATION. UPDATED 04/14/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897541August 22, 2016
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING NEEDED TO REPLACED. THE WHEEL BEARING WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895779August 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ON2 OCCASIONS I REQUESTED MY SERVICE DEPARTMENT LOOK AT THE RADIO WHEN THE CAR WAS TAKEN IN FOR THE SECOND CHECK. BOTH TIMES THE SERVICE DEPARTMENT STATED HE HAD FORGOTTEN BUT SURE IT WAS NOTHING TO WORRY ABOUT NEWER CARS ARE SENSITIVE A PUMP IN THE ROAD CAN MAKE THE RADIO JUMP SECOND TIME THE TIRE PRESSURE AS WELL AS THE RADIO JUMPING I WAS TOLD THE SAME NOTHING TO WORRY ABOUT THEY WILL BE SURE TO CHECK IT ON THE NEXT VISIT. APRIL 2015 I HIT A POT HOLE THE CLUTCH HIT THE FLOOR. I IMMEDIATELY PULL INTO A GAS STATION TO ADD FLUID TO THE CHAMBER. THE CHAMBER WAS FULL. I PUMPED THE CLUTCH IT CAME TO THE TOP LIKE IT IS SUPPOSE TO I DROVE HOME CAUTIOUSLY. THE NEXT DAY WENT TO LEAVE CLUTCH ON THE FLOOR. I HAD THE CAR TOWED IN. I THEN CALLED MY INSURANCE COMPANY&MADE A CLAIM. THEN I CALLED THE SERVICE DEPARTMENT. I WAS TOLD IT WOULD BE DAYS BEFORE MY CAR WOULD BE LOOKED AT. THE WEEKEND CAME& WENT BY TUESDAY THEY HAD GOOD NEWS & BAD! ONE WAS COVERED THE OTHER NOT! HOW MUCH? $1,200 . THEY EXPLAIN I NEEDED A CLUTCH & A SLAVE CYLINDER. I AGUED I HAVE DRIVEN STICK ALL MY LIFE AND AT 14000 NO WAY. THEY ARGUED WITH ME FOR A FEW MINUTES. I THEN TOLD THEM I'D SEND IN MY OWN SPECIALIST BECAUSE THERE WAS NO WAY. LOOK AT IT AGAIN CALL ME WHEN YOU HAVE THE REAL ISSUE. ONE DAY LATER THEY CALL COME GET YOUR CAR! WHAT YESTERDAY IT NEEDS $1,200 IN DAMAGES NOW IT IS A MIRACLE IT NEEDS NOTHING? THEY REPLIED COME PICK UP YOUR CAR. I NEED TO CALL MY INSURANCE. THEY REPLIED YOU REPORTED IT TO YOUR INSURANCE? I HIT A POTHOLE. MY INSURANCE WENT OUT & FOUND NO ISSUE DUE TO THE PIT HOLE BUT LATER I FOUND OUT THEY DID SEE OR FOUND OUT IT HAD MECHANICAL ISSUE. I A HAD PICKED UP MY CAR. 3 WEEKS LATER DRIVING 75 MILES PER HOUR IN MODERATE RAIN FAST LANE. THE SMELL OF WIRES BURNING, CLUTCH ON FLOOR, NO GEARS, STEERING LIKE NO POER STEERING HARD,TIGHT 7 LIIGHT'S.IN SORT THEY LEINED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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