Kia Rio Complaints

1,336 consumer complaints on file.

#11480234August 19, 2022
STEERING, UNKNOWN OR OTHER
The steering wheel column does not have a lock therefore someone broke into my car and tried to steal it and destroyed it, also no alarm went off when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479854August 17, 2022
ENGINE
While driving on the expressway my engine started to get extremely loud and I lost mph, and rpms. I was able to make it home going 35mph the whole way. After having it towed to my nearest kia store I was informed that my Cadillac converter will need to be replaced as well as my engine because all of my pistons had broke. I was up to 106,000 miles and have been up to date on all my oil changes and engine checks. Now I have to pay 10,000 dollars to get it fixed over something that should not have happened so soon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476765July 31, 2022
ENGINE
Burning excessive oil, rod bearing noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476493July 29, 2022
ENGINE, SERVICE BRAKES
Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11475941July 26, 2022
ENGINE, POWER TRAIN
the car has 93000 miles and it started making a knocking noise from the engine. I brought the car to a mechanic and told me the engine needs replace because the connecting rod was broken that there have been recalls for KIA's for this problem. I went to the KIA dealer for fix under warranty but they declined for lack of maintenance due to my first oil change was to long I did not retain my receipts. than i researched to find out the government/this sight is investigating Hyundai-KIA for this problem , the RIO was not on the original recall the case has been reopened in December to add the RIO so thats why I am here adding my car to the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475215July 21, 2022
UNKNOWN OR OTHER
I received notice on 2/10/22 that there was a remedy part for my 2018 Kia Rio. The letter said it was a recall part involving a latch that opens my trunk from the inside. I tried repeatedly since then to make an appointment at Glendale, CA or Alhambra, CA Kia dealerships thru the Kia website but the website malfunctions every time I make an attempt. I tried at least 3 times to call, and the service department did not answer. On 7.20.22, I sent a request through the website chatbox, asking for an appointment and so far, no response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474311July 16, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine went out 8 months after there always been electrical issue has caused problems where it wnt accelerate causing a wreck the break light had shorts they didnt even have the radio n i went to a car lot dealership . this car left me in bad situations im just surprised its not recall I barely drive it it paid off after so many years n really only reason I have it cuz I put too much in n it n now it aint worth nuthin because of the issues that gave me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474191July 15, 2022
ENGINE
I need a new engine but cant find one because they all keep catching on fire. This is a issue they should refund me for my car or fit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473796July 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11473317July 11, 2022
ENGINE
While driving the car caught fire. A Cause & Origin inspection was performed and there is a hole in the engine block consistent with other known KIA recalls. Georgia Farm Bureau insurance claim number PA000000314316
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472921July 8, 2022
ENGINE
The contact owns a 2013 Kia Rio. The contact stated while driving approximately 50 MPH, she heard a loud knocking sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had driven the vehicle to an independent mechanic who diagnosed the vehicle as having no oil in the engine. The contact stated that the oil was topped off and the contact was informed to return after one-month. The contact returned to the mechanic who diagnosed the vehicle as having no oil. The mechanic determined that the oil had entered the engine and that the engine needed to be replaced. Additionally, the contact stated that the air conditioning system was inoperable. The mechanic diagnosed that the A/C system needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472774July 7, 2022
AIR BAGS
The contact owned a 2010 Kia Rio. The contact stated that while his son was driving approximately 55 MPH, the vehicle crashed head-on into a guard rail. During the crash, the front-end of the vehicle was severely damaged; however, no air bags were deployed. No injuries were reported; however, the contact was concerned that the air bags had not been deployed to provide protection to the driver or the front seat passenger. A police report was filed. The vehicle was destroyed and towed away. The cause of the failure was not yet determined. The manufacturer and the local dealer were not notified of the failure. The failure mileage was 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472481July 6, 2022
UNKNOWN OR OTHER
The doors will lock and won't unlock. This happened to the front passenger door when the car was less than a year old and they repaired it. The rear passenger door locked and it won't lock so I don't load items on that side but yesterday, July 5, 2022 I got locked in on my drivers side! I had to exit the vehicle by crawling over the stick shift to the front passenger side. I've seen hundreds of complaints about this and can't understand why there has not been a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472340July 5, 2022
UNKNOWN OR OTHER
The door locks stop working. There are a ton of complaints on the internet of the same issue, the door locks will not work with the fob or with the key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471872June 30, 2022
AIR BAGS, SEATS
My airbag light will not go off for my passenger side!!! I think it is absolutely ridiculous that my car is not included in the recall because it definitely should be! What everybody says about the 2005 to the 2008 Kia Rios and the 2001 to 2008 Kia Rios is the same thing that is happening with my Kia Rio which is a 2009... Can y please add my vehicle too??? Also in the latest class action lawsuit it talks about the passenger seat pad sensor being broken and that's what breaks the passenger airbag so how in the world is my car not included in this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470688June 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 Kia Rio. The contact stated that after the niece had park and exited the vehicle smoke and flames were present coming from under the hood of the vehicle. The fire department was called to scene to extinguish the flames. During the incident the vehicle was destroyed and towed away. The cause of the failure was not determined. The contact indicated that prior to the incident the vehicle was experiencing excessive oil consumption but no assistance was offered from local dealer. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11470703June 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Rio. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was towed to an independent mechanic who informed the contact that the radiator, transmission, and other parts were melted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467019June 1, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every year. Replace it each time. Then the last time I fixed it, I got another p0326 that changed into fuel too rich code p2192. I inquired to KIA Management about the 2015 Service Bulletin: SB-10089747-5448 concerning the constant codes. But manager said that a ECU Upgrade may not help and to come down just to clear the codes to see if that helped. The car has been maintained, oil/filter changes 3,000 miles and I am the second owner. But these problems occurred without warning. Bad manufacturing, had to also replace the Fuel Pressure Regulator Valve, Fuel Feed Pipe, and all four Injectors due to melted plastic making it into the Delivery Rail from the melted Fuel Line which is plastic. Will attached my service bill and main receipts for parts bought to rectify this problem.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11464361May 12, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2020 Kia Rio. The contact stated the vehicle was parked at her residence, when entering inside the cab, she noticed the gear shaft was melted. The contact stated she did not visibly see fire. The police did come to her residence and informed the cause of the fire was an electronic failure but they do not file any fire reports. The contact did not contact the fire department. The vehicle was not drivable. The contact towed the vehicle to a local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was towed back to her residence. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11462852April 30, 2022
ENGINE, WHEELS, VEHICLE SPEED CONTROL
Yes my son bought this car last year I have been checking since January there has still been no recalls on his particular car he was in a car accident and unfortunately him and his passengers were all killed. I have contacted an attorney who has sent an inspector they said initial look it look like something to do with a rod in the engine and it catching fire but from other things it’s possible he could’ve had other problems dealing with the brakes the emergency assistance. So they think possible electrical and what else they have not said. They are getting with Kia to get his car moved there so they can have one of their people take it apart to preserve evidence to find out which or if many of the recalls had happened to his more happened to his car
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
3

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