Kia Rio Complaints

1,336 consumer complaints on file.

#11497230December 13, 2022
UNKNOWN OR OTHER
Trunk will not close. This happened in 2017 and the car was repaired under warranty. It happened again yesterday. Kia has an active recall on some vehicles for this issue mine is not included...however it is the EXACT same issue. I live in Florida and the recall is an issue with heat damaging the safety latch. Kia needs to extend the recall to cover ALL impacted vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496956December 11, 2022
UNKNOWN OR OTHER
Unknown- trunk won’t open even after pulling the inside emergency cord
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495434November 30, 2022
SERVICE BRAKES, STEERING
Having been complaining about a noise from under the front right tire, I was initially told it was a little piece of plastic and that got cut off. I was still hear the scraping and squealing and I kept check the from right tire because I thought that's where it was coming from. I mentioned this to every mechanic at kia and was told "that's just how 2021s sound". Finally after months of complaining the noise got louder and you could hear it was clearly something in steering. They schedules an appointment for Dec 7th on Mon Nov 28th. Said it was safe to drive when that night while working I was turning a corner, I heard a loud spring noise, the tire and wheel jerked. It was snowing, so the car slide, only sliding into the curb. The front right break seemed to be locked and when you turn the steering wheel makes even more noise. Haven't been told the issue, but I'm certain it is not safe and definitely shouldn't be on the streets until it's fixed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11493722November 15, 2022
ENGINE
I own a 2013 Kia Rio While driving my regular speed limit, my car stopped working. I heard a loud knocking sound coming from the engine compartment and it also sounded like something was lose. I tried having the car jumped but it would not start. I had to get it towed to a mechanic who diagnosed the vehicle as the starter needed replacement, oil was leaking, and oil pan gasket need to be replaced. It was also noted there was internal engine damage, but I was not notified about this before the other repairs were done & approved by me. I also had my car in the shop for the same issue on January 24, 2022 and had an oil changed then but the issue was not fixed. The repair work was completed both times but the issues was not fixed. I was informed that I needed a new motor/engine. I only have 87,000 miles on my car.. All other models have been recalled already due to engine knocking because of carbon build up. I need Kia Corporate to right the wrong & do a Recall on 2013 Kia Rio or approved me for a free engine replacement. The engines are faulty. The AC is inoperable & need to be replaced. The tech. noted on piece of paper that both cv axle boots are torn, ECM codes, PO335 Crankshaft Position Sensor, PO011 Intake Crankshaft Position Sensor, PO014 Exhaust Crankshaft Sensor, PO441 Evap Purge Valve Soildroid. The engine wasn't replaced & no further work was completed. Engine failure 87,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493429November 14, 2022
AIR BAGS
Airbags didn’t deploy in a accident which caused whiplash
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11492979November 9, 2022
STEERING
steering wheel would not lock into place, moved up and down from dash, once dash was removed to see steering column was not connected, top brackets came loose inside dash, bottom of column was never bolted in place from assembly, dealship will not cover/ help and states new column is needed and quoted 1000.00 to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491609October 31, 2022
AIR BAGS
air bag sensor showing up on dash as issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491613October 31, 2022
ENGINE
100000 - low oil out (2liters) when service was completed : NO LOW OIL LIGHT WARNING 105000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 110000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 120000 - low oil out (1liters) when service was completed : NO LOW OIL LIGHT WARNING 120409 - Engine making knocking sound : was taken to 3 different mechanics all diagnosed with same issue of MAIN CRANK SHAFT BEARING FAILURE. Had to buy a new engine to replace. just over 100000 miles starting having issues and no warning lights. Engine is a LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491616October 31, 2022
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
Doors latches. I have had to replace ALL door latches multiple times and also have issues with door handles not working in manual or with keyless entry. very poor design and prone to breaking or shattering the internal latch to door causing failure to locking or functional of doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491460October 29, 2022
POWER TRAIN
I had driven my wife to her school about 5 miles and headed back to my work another 5 miles when i tried to accelerate pass car I lost almost all power barely making it up a slight hill I kept going trying to make it to my house barely going 10 miles an hour. I thought the transmission had let go cause while I had the gas peddle floored i went at best 10-15 miles an hour I eventually parked the car I knew it would never make it up another slight hill. It was rowed to a nearby dealer where they could find no problem telling me it was just some bad gas. This sounds like what I read about today with a couple of other models of Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490504October 23, 2022
UNKNOWN OR OTHER
The trunk of my car will not open. Upon further inspection, the trunk latch is broken. When we accessed the trunk from the back seats, we tried to open it with the emergency release and it does not work. Nothing opens the trunk. This is a KNOWN issue to Kia and they've recalled other years, but not 2016. So I guess if a person were to get locked in the trunk of a 2016 Rio, it's somehow not a safety issue, even though it is one in later years??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489703October 18, 2022
ENGINE
As related to the Kia Soul recall on their 2.4 GDI (same engine I have) the motor is blown. Extreme oil consumption and clogging components. All issues recalled on Soul are the same issues my engine is faced with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489504October 17, 2022
ENGINE
Car began burning oil excessively at 102,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486648September 27, 2022
EXTERIOR LIGHTING
The Passenger Headlight has water inside it, and water vapor. The connections for the light blubs is corroding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484878September 16, 2022
AIR BAGS, UNKNOWN OR OTHER
I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around the end of May. but before that the car ran pretty good and only had 52,000 miles.1st it wouldn't start after driving it for a while. you would have to wait a few minutes and it would restart. So my husband took it to our mechanic. he couldn't find anything wrong and it even passed inspection. About a week and a half later i am driving and the car just stopped while I am driving no power.I finally get it to start again.get it to a safer place and called AAA towing. they towed it to Kia. they replaced some type of sensor i believe it was a crank.it ran smooth but it still didn't feel right.it had a hard time pulling hills and the acceleration wasn't right. it kept losing acceleration like it was going to stop on me again then it would seem to kick back in. I had planned that Weekend to take it up to pep boys for diagnostics and take it back to Kia to see what was wrong with it. but I had the incident that friday . i uploaded a police report. and i do have repair ,inspection & and tow bill if needed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484287September 13, 2022
SERVICE BRAKES, ENGINE
I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11484130September 12, 2022
ENGINE
Check engine light on and off, per test says the Catalac converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483569September 8, 2022
UNKNOWN OR OTHER
On 09/08/2022 my 2019 Kia Rio was stolen due to a flaw in the ignition that allows thieves to easily start the vehicle with a phone charger. See Baltimore City Police Report 5220902309. A national recall on the Kia models affected would help to end the widespread danger that the thieves are causing as they 'joy-ride' the stolen vehicles. For more information in this issue please see: https://www.pacermonitor.com/public/case/45853068/Zanmiller_v_Kia_America,_Inc_et_al
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483228September 7, 2022
AIR BAGS
The contact owns a 2013 Kia Rio. The contact stated when he started the vehicle, he noticed that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who stated that the air bag sensor on the driver’s side needed to be replaced. The vehicle was not repaired. The dealer was contacted but a diagnostic test was not preformed. The manufacturer was not contacted. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481440August 26, 2022
ENGINE
I have 2013 Kia Rio with I have been putting oil into it for months. MONTHS! At the end of my work week, before I drive to work on Monday I check the oil. If I drive more than usual on a weekend, I check the oil on Sunday. It’s crazy ! My mechanic told me I need to replace the engine I don’t understand why I take very good care of my car. But Kia needs to a recall on all these vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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