Kia Optima Complaints
7,843 consumer complaints on file.
- #10345200July 25, 2010LATCHES/LOCKS/LINKAGES
THE DRIVER'S SIDE DOOR OF MY 2004 KIA OPTIMA LOCKS BACK EVERYTIME I UNLOCK IT AND TRY TO GET OUT . THIS IS AN ISSUE FOR ME AND A SAFETY DEFECT AND I AM AFRAID OF NOT BEING ABLE TO GET OUT OF MY CAR. ALL OF A SUDDEN ONE DAY I STOPPED AT THE SERVICE STATION TO GET GAS AND TRIED TO OPEN THE DOOR AS FAST AS IT UNLOCK IT WOULD LOCK BACK TRAPPING ME INSIDE THE VEHICLE I HAD TO BEG SOMEONE TO HELP ME OUT ON THE PASSENGER SIDE. I HAVE RESEARCHED THE INTERNET AS THERE ARE OTHER CONSUMERS JUST LIKE MYSELF HAVING THE SAME PROBLEM AND WE ARE ASKING KIA TO DO A RECALL ON THIS PROBLEM BECAUSE WE BELIEVE IT TO BE A MALFUNCTION WITHIN THE DOOR ITSELF. I TRIED TO OVERRIDE IT BY TURNING THE KEY AND PULLING THE LATCH AT THE SAME TIME UNTIL I GOT IT TO UNLOCK AND I LEFT IT UNLOCK AND THEN RIDING IN THE CAR ON THE NEXT DAY IT AUTOMATICALLY LOCKED AND I FREAKED OUT THANK GOD MY HUSBAND WAS THERE BECAUSE I HAD TO PULL OVER AND GET OUT OF THE CAR AND THIS IS THE THIRD DAY AND IT WON'T OPEN. I CANNOT STAND THE FEELING OF BEING CLOSED IN. I CANNOT AFFORD TO GET IT FIXED AND I NEED TO BE ABLE TO USE MY CAR PLEASE INVESTIGATE AND SEE IF IT SHOULD BE A RECALL ISSUE. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343971July 19, 2010SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH HE FELT THE VEHICLE VIBRATING AND THE STEERING WHEEL WAS LOOSE. THE DEALER STATED THAT THE TIE RODS, BALL JOINTS AND STABILIZER LINKS NEEDED TO BE REPLACED BUT THE ONLY FAILURE THE MANUFACTURER WILL BE LIABLE FOR IS THE SUBFRAME, EVEN THOUGH THIS WAS THE CAUSE OF THE OTHER FAULTY PARTS. THE DEALER ALSO STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN. KIA ALSO INFORMED THE CONTACT THAT THERE WAS A RECALL FOR THE SUBFRAME, NHTSA CAMPAIGN ID NUMBER: 09V183000, SUSPENSION FRONT; HOWEVER, THEY WOULD ONLY REPAIR THE SUBFRAME. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343692July 16, 2010ENGINE AND ENGINE COOLING
2008 KIA OPTIMA STALLS WHILE IN MOTION. VEHICLE WILL SHUT ITSELF OFF. IT IS AS IF SOMEONE REACHES OVER AND TURNS THE KEY OFF. IT HAS HAPPENED WITH THE CAR STANDING STILL AND WITH THE CAR IN MOTION. STALLING USUALLY OCCURS WITHIN FIRST FEW MINUTES OF OPERATION AND WITH HOT OUTDOOR TEMPERATURES. FIRST VISIT TO KIA RESULTED IN REPLACED FUEL TANK (CODES FOR BAD ROLL OVER VALVE). PROBLEM WENT AWAY FOR ABOUT A YEAR THEN CAME BACK. CAR HAS BEEN IN THE SHOP 4 TIMES OVER THE LAST MONTH AND A HALF. SHOP CAN'T DUPLICATE THE PROBLEM, SO THEREFORE, CAN'T FIX THE PROBLEM. THE CAR IS SUBJECT TO SHUTTING ITSELF OFF AT ANYTIME WITH NO WARNING, THE LAST OCCURRENCE HAPPENED JUST BEFORE MY WIFE WAS TO MERGE ONTO A BUSY HIGHWAY. APART FROM FUEL TANK, DEALER HAS DONE NOTHING SUBSTANTIAL TO REPAIR THE ISSUE (COMPUTER UPDATE, TIGHTENED LOOSE WIRES). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342445July 10, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
ON TWO OCCASIONS (TO DATE) MY KIA OPTIMA HAS BECOME INOPERABLE - UNABLE TO PUT THE CAR IN DRIVE OR REVERSE. THE FIRST OCCURRED DURING THE WINTER IN FEBRUARY 2010. AFTER ONE OF MANY SNOWSTORMS THIS SEASON I WAS DRIVING ON A PLOWED ROAD THEN ENCOUNTERED AN AREA WHERE THERE WAS ONLY ROOM ENOUGH FOR ONE CAR TO PASS. WHEN I PULLED OVER TO ALLOW AN APPROACHING VEHICLE TO PASS MY CAR WAS IN ABOUT 8-INCHES OF SNOW. WHILE MOVING THE TRANSMISSION SELECTOR BETWEEN REVERSE TO GET OUT OF LOOSELY PACKED SNOW I FOUND I COULD NO LONGER GET THE CAR INTO A DRIVE GEAR ' FORWARD OR REVERSE. THE CAR HAD TO BE TOWED BECAUSE IT WAS NO LONGER OPERABLE AND WAS CAUSING A ROAD HAZARD FOR OTHER VEHICLES. THE DEALER CLAIMED SNOW CAUSED THE SHIFTING CABLE TO DETACH FROM THE GEAR SELECTOR. THE DEALER, HOLLY KIA, REPORTED THE PROBLEM WAS REPAIRED BY REATTACHING THE CABLE TO THE SELECTOR. MORE RECENTLY MY SON WAS OPERATING MY VEHICLE ON OR ABOUT JULY 6TH, 2010 ' A 100+ DEGREE DAY. HE REPORTED THAT HE WAS IN REVERSE TO MOVE THE CAR TO ANOTHER PARKING SPOT IN A CAR DEALERSHIP AND THE CAR COULD NO LONGER BE SHIFTED INTO ANY GEAR' AGAIN. DURING THIS INSTANCE THE CAR WAS ON A STEEP INCLINE AND MY SON WAS FORTUNATE TO BE ABLE TO MANEUVER THE CAR AROUND OTHER PARKED CARS BUT THE CAR HAD TO BE COASTED TO THE BOTTOM OF THE GRADE IN ORDER TO BE SAFELY PARKED. AFTER THE SECOND INSTANCE, THE CAR WAS AGAIN TOWED BACK TO HOLLY KIA FOR REPAIR - HOLLY KIA IS NOW REPLACING THE SHIFTING CABLE. THE HOLLY KIA SERVICE DEPARTMENT CLAIMS THIS PROBLEM WITH THE 2007 KIA OPTIMA AS A MANUFACTURING FLAW. MY CONCERN IS, AFTER THE REPAIR CAN THE CAR BE TRUSTED AND OPERATED SAFELY ' BOTH INCIDENTS LEFT THE CAR IN A VERY COMPROMISED STATE AND A HAZARD TO OTHER VEHICLES (MOVING AND PARKED). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341859July 7, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 KIA OPTIMA. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AFTER A COLD START, THE CONTACT NOTICED THAT THE VEHICLE WOULD ONLY ACCELERATE AT A VERY LOW SPEED AND THAT THE RPM'S WOULD NOT INCREASE OVER 2000. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THERE WAS A LOOSE CONNECTION ON THE THROTTLE BODY OR THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 70000 AND THE CURRENT MILEAGE WAS 73000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341852July 7, 2010POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS 2007 KIA OPTIMA LS. WHEN THE VEHICLE WAS PARKED THE SHIFTER CABLE DISCONNECTED AND WOULD NOT GO INTO PARK. THE KEYS WERE NOT IN THE IGNITION WHEN THE VEHICLE STARTED ROLLING OUT OF THE PARKING SPACE. WHEN SHE GOT BACK INTO THE VEHICLE THE BRAKES AND THE EMERGENCY BRAKE WERE ENGAGED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THE CABLE WAS ATTACHED AT NO CHARGE TO THE CONTACT. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341383July 4, 2010LATCHES/LOCKS/LINKAGES
THE DOORS ON MY KIA OPTIMA (2003) LOCK BY THEMSELVES AFTER I UNLOCK THE CAR. WHEN I GO TO OPEN MY DRIVER SIDE DOOR IS WHEN THE CAR LOCKS BY ITSELF. I AM AFRAID OF LOCKING MY KIDS IN THE CAR BECAUSE OF THIS PROBLEM. THE OTHER DAY I COULDN'T GET THE DRIVER SIDE DOOR OPEN AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340860June 30, 2010ENGINE AND ENGINE COOLING:ENGINE
I WAS PARKING MY CAR IN A LOT WHEN IT SURGED FORWARD (ACCELERATED SUDDENLY) WITHOUT MY DEPRESSING THE ACCELERATOR CAUSING ME TO LOSE CONTROL OF MY CAR AND HIT ANOTHER VEHICLE, SEVERELY DAMAGING THE OTHER VEHICLE AND MINE. MY CAR WAS TOWED TO A REPAIR FACILITY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340388June 28, 2010LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WAS PERMANENTLY LOCKED AND COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT WOULD HAVE TO ENTER THE VEHICLE FROM THE FRONT, PASSENGER SIDE DOOR AND CRAWL OVER THE MIDDLE CONSOLE TO GET INTO THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS ADVISED THAT THE FAILURE WAS MECHANICAL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 48,015. UPDATED 10/27/10. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340257June 27, 2010FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES
HAVE 2003 KIA OPTIMA. CAR STOPS WHILE RUNNING.LOOKS INTO GOOGLE. IS COMMON PROBLEM. CAMSHAFT POSITION SENSOR. ALSO LOCKS ON THE DRIVER SIDE NOT WORKING ,LOCKS SELF INSIDE THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340142June 25, 2010LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE INTERIOR DOOR LOCKS WERE INOPERABLE. WHEN EXITING THE VEHICLE, THE CONTACT WOULD HAVE TO REACH OUTSIDE THE WINDOW AND UNLOCK THE DOORS FROM THE OUTSIDE LATCH. ONCE THE DOORS WERE UNLOCKED, THEY WOULD INDEPENDENTLY RELOCK WITHIN SECONDS. THE DEALER WAS NOT ABLE TO PROVIDE A REASON FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 107,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339792June 23, 2010LATCHES/LOCKS/LINKAGES
2004 KIA OPTIMA 140,000 MILES. THIS FAILURE HAPPENED WITHOUT WARNING. I FIRST NOTICED WHEN I TRIED TO UNLOCK THE DRIVER'S SIDE DOOR. THE KEY WAS HARD TO TURN AND THE UNLOCK BUTTON MOVED SLIGHTLY. UPON PULLING THE HANDLE TO OPEN THE DOOR THE LOCK AUTOMATICALLY MOVED TO THE LOCKED POSITION AND THE DOOR WOULD NOT OPEN. THIS HAPPENED REPEATEDLY. FROM INSIDE THE CAR, IF YOU MANUALLY LOCK THE CAR OR IF THE AUTOMATIC LOCKS ENGAGE WHILE DRIVING YOU CAN NOT OPEN THE DRIVER'S SIDE DOOR BY ANY MEANS. THE LOCKING MECHANISM FAILURE CAUSES 3 SERIOUS SAFETY ISSUES. 1) PREVENTS THE OPERATOR FROM ENTERING THE VEHICLE IN AN EMERGENCY SITUATION 2) THE DRIVER CAN NOT LOCK THE DOOR FOR PERSONAL SECURITY WHILE OPERATING THE VEHICLE BECAUSE THIS WILL PERMANENTLY LOCK THE OCCUPANT INSIDE. 3) THE POTENTIAL THAT AN OCCUPANT WOULD BE LOCKED INSIDE THE VEHICLE DURING AN EMERGENCY AND PREVENTED FROM ESCAPING THE VEHICLE. FROM THE NUMBER OF COMPLAINTS ABOUT THIS FOR KIA VEHICLES THIS WILL EVENTUALLY LEAD TO A SERIOUS INJURY OR A FATALITY IF THIS ISSUE IS NOT ESCALATED TO A FULL RECALL OF THE LOCKING MECHANISM. THIS SHOULD BE AN IMMEDIATE RECALL FOR MODELS INCLUDING BUT NOT LIMITED TO 2001-2005. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336794June 17, 2010AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. THE VEHICLE WAS PARKED WITH A PASSENGER OCCUPYING THE VEHICLE WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED AND WHEN THE CONTACT WOULD SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE, THE LIGHT WOULD SHUT OFF. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVEN TIMES. TWO NEW SEAT BOTTOMS WERE REPROGRAMMED FOR THE FRONT PASSENGER'S SEAT IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 14,851 AND THE CURRENT MILEAGE WAS 23,013. UPDATED 08/11/10. *LJ UPDATED 08/17/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336717June 16, 2010LATCHES/LOCKS/LINKAGES
DRIVER DOOR WILL NOT UNLOCK WITH THE KEY, USING THE INSIDE HANDLE OR ELECTRIC LOCK CONTROL. THE DOOR CONSTANTLY RELOCKS WHEN YOU TRY TO UNLOCK WITH THE KEY OR THE TOGGLE LEVER INSIDE THE CAR. IT WILL NOT OPEN IN CASE OF AN ACCIDENT. EVEN TRIED TO DISABLE THE ELECTRIC LOCK BY REMOVING THE FUSE. THE ELECTRIC DOORS DID NOT WORK BUT THE DOOR DID RELOCK WHEN I TRIED TO OPEN WITH A KEY (MUST BE ON ANOTHER CIRCUIT - MAYBE SECURITY). LARGE NUMBER OF IDENTICAL COMPLAINTS ON THE INTERNET. THIS IS A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336100June 13, 2010LATCHES/LOCKS/LINKAGES
THE DOOR LOCK TO THE 2004 KIA OPTIMA HAVE DEFECTS THAT THE MANUFACTURER SHOULD WARRANTY. HEY GO BAD FROM 40 MILES ALL THE WAY BEYOND ALSO THE SEAT BELTS DO NOT RECOIL WHEN TAKEN OFF THE BODY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334436June 3, 2010POWER TRAIN, AIR BAGS:FRONTAL
TL* THE CONTACT WAS DRIVING A RENTED 2010 KIA OPTIMA. THE CONSUMER STATED SHE STOPPED THE VEHICLE WHILE THE GEAR WAS IN DRIVE, TURNED OFF THE IGNITION AND ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION, BUT IT WOULD NOT RELEASE. THE GEAR SHIFT HAD LOCK UP AND SHE WAS UNABLE TO MOVE THE GEAR INTO NEUTRAL OR THE PARK POSITION. SHE STATED THE MANUAL READ TO START CAR, THE GEAR SHIFT MUST BE IN THE PARK POSITION AND THE FOOT MUST BE ON THE BRAKE. THE CONSUMER STATED AS SHE SLIGHTLY MOVED THE KEY, THE VEHICLE STARTED WITH HIGH SPEED AND CRASHED HEAD ON INTO A BUILDING. THE CONSUMER WAS INJURED AND THE AIR BAG FAILED TO DEPLOY THE FAILURE AND CURRENT MILEAGES WERE 1,750. UPDATED 12/01/10. *LJ
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10334480June 3, 2010SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 KIA OPTIMA. SHE STATED WHILE DRIVING AT SPEEDS OF 30 MPH, THE BRAKES WERE APPLIED AND WOULD NOT ENGAGE. THE CONTACT UTILIZED THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THE MASTER CYLINDER HAD FRACTURED. THE MECHANIC REPLACED THE MASTER CYLINDER AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 89,323. UPDATED 08/03/10. *LJ THE REAR WHEEL CYLINDERS, REAR BRAKES AND REAR DRUMS WERE REPLACED. UPDATED 10/12/10*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334503June 3, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2009 KIA OPTIMA. THE CONTACT STATED THAT THE RED WARNING LIGHTS, FUEL LEVEL INDICATOR, RADIO CONTROLS, CLOCK, OIL GAUGE, AND TEMPERATURE COMMUNICATION LIGHTS WERE DIFFICULT TO READ IN DAY LIGHT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE ISSUE AND WAS ADVISED THE VEHICLE WAS DESIGNED IN THAT MANNER AND WERE UNABLE TO PROVIDE A REMEDY. THE CONTACT STATED AT TIMES, THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 11,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334030June 1, 2010AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE DRIVING WITH AN OCCUPANT IN THE PASSENGER'S SEAT, THE CONTACT NOTICED THE PASSENGER'S AIR BAG INDICATOR LIGHT WAS NOT ILLUMINATED, INDICATING THE AIR BAG WAS NOT ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE MUST BE STARTED PRIOR TO HAVING AN OCCUPANT IN THE PASSENGER'S SEAT IN ORDER FOR THE PASSENGER AIR BAG TO FUNCTION CORRECTLY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 32,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10332384May 26, 2010LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR WILL NOT OPEN. AFTER BEING LOCKED I CANNOT OPEN THE DRIVERS SIDE DOOR FROM THE INSIDE OR FROM THE OUTSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0