Kia Niro Complaints

531 consumer complaints on file.

#11543321September 8, 2023
AIR BAGS
I was in a very light two-car collision on 08-09-2023. Both cars had little to no damages, just very minute scratches that are very hard to see. But two of the airbags on my KIA Niro (front and knee) deployed suddenly, causing me to black out for a couple of minutes and later have a concussion, and the bottom airbag caused a bruise and consistent knee pain to this day. My car is at a Kia Service facility and has been for the past 3 weeks and we haven’t gotten any information from them as to what the problem was. I visited this facility to get some answers and I stated that I think this car has a problem with the airbags, a Kia employee responded with “do not tell that to your insurance”. I have called and called to get answers and they say they don’t know are are trying to figure out why the airbags deployed. Everyone I have spoken to (police officer and paramedics at time of collision, claim adjustor, third-party mechanic etc) all think it’s very strange that the airbags deployed. I have read that KIA currently has airbag recalls on some models and I’m suspecting that my car could also be affected by this. The car is at a Kia facility where it CAN be inspected.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11543219September 7, 2023
VEHICLE SPEED CONTROL, STEERING, FUEL/PROPULSION SYSTEM
- my car started releasing white smoke - i took it to repair shop, stated it was fixed, white smoke continued -car started overheating -Took it to KIA dealership and was told i was responsible for fuel leaking into engine, was told my car was not covered under warranty, I also have an extended warranty at the dealership which they wouldn't honor stating it was not covered -Recently while driving the car flashed Hybrid system Failure and shut off -I was unable to move the car -I had the car towed to the original dealer (wiz autos) and it has been there since May 2023, it is now 4 months and the car still does not work -Wiz autos informed me the car had a "lock on it" and will need to be released by KIA its been 4 months with no answers from KIA, I have been having an issue with the coolant leaking into the engine since 11/22 and although this is a common problem in these cars(manufacturers defect) KIA will not fix, or replace. I believe the coolant leaking into the engine, is causing the cars to malfunction**** Please take a look at these forums: [XXX] [XXX] Although my car is not listed in this lawsuit by KIA, i believe more cars are affected: A federal court has granted final approval of a class action lawsuit known as In re: Hyundai and Kia Engine Litigation , No. 8:17‑cv‑00838‑JLS‑JDE and Flaherty v. Hyundai Motor Company, et al. , No. 18‑cv‑02223 (C.D. Cal.) allege that 2011–2018 and certain 2019 Kia Optima, 2012–2018 and certain 2019 Kia Sorento, and 2011–2018 and certain 2019 Kia Sportage vehicles suffer from a defect that can cause engine seizure, stalling, engine failure, and engine fire, that engine seizure or stalling can be dangerous if experienced, and that some owners and lessees have been improperly denied repairs under the vehicle’s warranty. Neither KMC nor KUS have been found liable for any of the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542483September 4, 2023
STEERING
Steering malfunction. Very difficult to turn right or left, steering wheel refuses to turn. Rattling noise of metal hitting metal when turning right or left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541478August 29, 2023
POWER TRAIN
Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540377August 23, 2023
ELECTRICAL SYSTEM
2022 Kia Niro EV loses main battery power causing the vehicle to not be able to maintain speed. This has happened at varying speeds including highway speeds. The vehicle showes "limited power" warning on the dash along with "check electrical system" warnings. The OBDii system does not record these warnings and do not show up when taken to service center. The service center can not make repairs as they are not able to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540438August 23, 2023
ELECTRICAL SYSTEM
The car continues to not be able to charge at home. My other electric car (different manufacturer polestar) with the same cord charges without issues. The cord only allows 27amps and the car abruptly stops charging over and over. I have to reset it constantly. This continues to be an issue and the car shows no problems with the battery and there is no fix from Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537776August 10, 2023
UNKNOWN OR OTHER
It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11537045August 7, 2023
VISIBILITY/WIPER
The silver strip on the dash reflects the sun and it blinds you while you're trying to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536892August 7, 2023
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward Collision System: When stopped or at low speeds, the vehicle’s forward collision warning will activate for short intervals (roughly 1-2 seconds) randomly. Hybrid Battery: The vehicle won’t go below 50% battery on the hybrid battery and the engine unnecessarily turns on to charge back to 90% when hitting 50% rather the exercising a wider range on the battery such as 20-80%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536669August 5, 2023
POWER TRAIN
From a stop, I step on the gas quickly and it feels like the transmission has just broken. It causes my pulse to increase and scares and distracts me so much I've almost had an accident a several times. I have scheduled an appointment with Kia to assess the problem. I will provide an update once they have concluded their assessment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536505August 4, 2023
ELECTRICAL SYSTEM
During first recall 18V-666, Kia stated that I received a new PRA in September 2019 per recall instructions. July 2023, my car would not turn on and was sent to same Kia dealership. Recall 22V-836 applies to my car, and my PRA shows sign of thermal damage yet again. Both main relays that were replaced in 2019 were of Panasonic, yet, the PRA was melted to the point that the wire harness also needs replacing. This is 2 fire incidences in my 2017 Kia Niro in less than 3.5 years, on the same part.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11536388August 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Few days ago, the check engine light turned on in the dashboard of the Kia Niro 2017 The car was taken to an authorized Kia dealership for diagnostic. The dealership informed that the "Fuel air filter kit & NVLD" needed to be changed at the expenses of the owner. The same issue was described in the "Kia technical service bulletin ... SA395" in the NHTSA website. This bulletin explains that the dealership has to repair this issue under warranty, even if the warranty is expired. The dealership said that this car VIN number is not covered by this bulletin; however, the issue is exactly the same as described in the mentioned document. The car mileage is under 54,000 miles. I would appreciate if NHTSA reviews the list of VIN numbers in order to cover all the cars that present this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536013August 2, 2023
UNKNOWN OR OTHER
Charge Interruptions session. The Kia Niro EV interrupt charging on a Level 2 50amp ChargePoint Home Flex charge. I contact the Charger company ChargePoint and reduce the power to 40 amps. The car charging improve slightly but continue interruption. The on board CSS J1772 port of the car overheat and stop charging. Same issue that the Ioniq 5, Ioniq 6, Kia EV6, and Genesis EV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535500July 31, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1st noticed when parking car, beeping from control panel as if touchscreen buttons were being pressed when they were not. Day or 2 later, AC and/or heat started coming on randomly, would not turn off, all touchscreen buttons illuminating as if pressed. Dealership found crack in screen. No knowledge or memory of any impact to cause damage. Dealership refused warranty coverage. Controls unusable and screen is glass, so there is now broken glass all around controls. Crack spread and expanded during normal driving conditions over next week. Control panel affects multiple other screens that should display information needed while driving. Problem mostly stopped after crack expanded more after I hit a pothole. Started again recently. Glass is badly cracked and has gotten worse with temperature changes that should be expected when a car is parked in the sun, and due to vibrations while driving. Control panel now entirely unresponsive. This panel is far too fragile to be in a car. There was no accident or incident prior to the initial problem. It seemed to happen spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534334July 25, 2023
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a support beam. No warning light was illuminated. The air bags failed to deploy upon impact. No injury was sustained, and medical attention was not received. No police report was filed. The vehicle was towed to the dealer, where the front passenger's side quarter panel, tire, and wheel were replaced. The vehicle was then traded to the dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 9,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11531915July 12, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530630July 6, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it’s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it or put stickers on it to block it although my car is a rental and don’t want to void anything so I drive with my hand blocking the reflection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530772July 6, 2023
UNKNOWN OR OTHER
I was driving when I heard a very loud pop noise from above me. I looked up and noticed that the sunroof glass was broken with a hole on one side. I checked behind me and in the car but nothing had hit the glass. The sunroof had broken on its own for no reason. I have contacted the dealership but they told me to file a claim with insurance. I have put a claim in with my insurance company and am still waiting for their response. I took pictures of the sunroof and there were no warning lights or any indication that the glass was going to break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530655July 6, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The components and systems failing are the brakes, adaptive cruise control, smart stop n go cruise control and electrical. Yes it is available for inspection upon request. The auto cruise control doesn’t give a safe distance to stop at (u r close enough to not see there tires) from the car in front of u in case someone hits u from behind. It also doesn’t stop at the same distance it’s set at for the speed distance option. The car also doesn’t emergency brake itself when getting super close to the car in front of u. It only gives u warning sounds n shows that on the dash. I’ve already learned that with my young daughter in the backseat. No not reproduced by dealership Yes looked at by dealership Yes warning sounds n an alert on the dash but no action from the car. My car is brand new!!! Auto cruise control works great when the car is moving, but when utilizing “stop and go”, the car stops way less than 1/2 a car length from the car in front. A dangerous distance anywhere in my opinion. Changing the following distance does not change this stopping distance behavior. The dealership/s have been no help with most of the techs describing the stop and go feature as not stopping (Its the older models that have had this type of ACC, where the driver has to stop the car) So if they can’t understand the issue, there is no way to get them to correct the issue. I have found other drivers with similar issues so I know I’m not the only one. But I am the only one taking to time to say and do something about this huge safety problem for a brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527822June 20, 2023
POWER TRAIN
Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the “turtle mode” warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp off the road to restart if it doesn’t resume on its own. This problem arises at varying speeds and ambient conditions. Our safety is at risk because you never know when it will happen. Losing power on the highway and making an emergency stop is clearly a safety hazard. The dealership has not been able to replicate this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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