Kia K5 Complaints

508 consumer complaints on file.

#11605780August 1, 2024
POWER TRAIN
TRYING TO PASS A TRUCK THAT WAS TRAVELING SLOWLY, I ACCELLERATED AND LOST POWER. I TRIED AGAIN AND SAME THING. THIS IS INDEED A TRAFIC HAZARD. I NOTICED THAT THE RPM RAISED, BUT THE VEHICLE LOST POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605758July 31, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605114July 29, 2024
FUEL/PROPULSION SYSTEM
On June 12, 2024, the driver heard a loud pop/thump coming from the rear of the vehicle. The driver looked back to inspect the vehicle and noticed that the back seats had lifted his child and car seat up from the proper seating position. Upon further inspection, the driver had noticed a large bulge under the rear seats that was releasing a lot of heat and the smell of gas was throughout the cabin of the vehicle. On the way home at the time of the event the driver stopped to get the gas and when opening the gas cap noticed a violent pressure release, similar to opening a shaken-up soda. The driver quickly got to a safe location as the heat in the passenger cabin started to rise. The driver immediately notified the Kia Service Dept. and the vehicle was towed to the Kia service department on June 13, 2024. On June 18, 2024, the driver was told that the current issue was due to a gas tank expansion issue and that the gas tank expanded causing the metal frame to bend, and that the vehicle may not be repairable since the metal frame had been bent. The service department stating the vehicle is no longer safe to drive and that the issue would be escalated to their consumer affairs team. It is July 29, 2024, and there has been no word of Kia or any representative thereof that has reached out to remedy this issue. The dealer has denied a temporary replacement vehicle and/or rental car replacement for the time being. Where the driver and child were at extreme risk of a potential fatality or extreme injury, It would be expected that the matter be handled a little more expeditiously. Hoping to get this matter resolved!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604603July 25, 2024
ENGINE
I was driving on the expressway and the engine made a noise and I lost power. I was in the left lane of the expressway. I did not have any warning lights or signs or symptoms prior to this incident. No oil ever leaked prior to this incident. When it occurred, oil was pouring out of the engine all over the ground. The engine was smoking. And a warning message came across the entertainment screen that said, “A possible condition with your engine control system has been detected, recommend service soon” I never received any notification of any oil pressure loss, oil loss, warning lights, nothing. My car has been at the dealership for over 60 days, and KIA is refusing to cover the engine under warranty, blaming an oil change place that did an oil change over a month prior to this incident, and I drive 100 to 200 miles per day for work, so this would have occurred sooner. Terrible vehicle, terrible dealersip, Napleton Northlake Kia palm beach gardens Florida
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604476July 25, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Kia K5. The contact stated that while his wife was driving approximately 35 MPH, the A/C unit occasionally shut off, and failed to return to normal operation several minutes later. No warning light was illuminated. The vehicle was driven to the local dealer to be diagnosed. The contact was informed that the fuse was burned and could cause an electrical fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604396July 24, 2024
FUEL/PROPULSION SYSTEM
Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I have 2 small children and this could have been a extremely worse situation than it was. On another note I took my car to the dealership they did the update and confirmed my gas tank had expanded. They are not replacing my tank they said bc kia has "no remedy". And tried to sell me a bunch of other services on my vehicle instead. I've contacted kia and they basically told me the same thing they at this time will not be replacing my tank. I've picked the car up they cleared the codes and the car is still running rough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603609July 21, 2024
ELECTRICAL SYSTEM
AC stopped blowing, vehicle had 62k miles. Took to an autoshop and they indicated that the AC blower and resistor needed to be replaced. I have both of these replaced, the AC work for a few minutes and then stopped again. I took it back to the same shop and the mechanic indicated that the fuse box was melted/burned (I have a picture as evidence). This is a tremendous fire hazard and we have been leaving our car parked outside of our home out of fear that it will catch fire. Their were no warning lamps whatsoever that indicated that there was a problem. Upon further online research, it appears that numerous people are having the same issue and Kia Motors has not done anythins about it, and we are having to pay thousands of dollars for repair when it is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603476July 19, 2024
POWER TRAIN
The contact owns a 2022 Kia K5. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603398July 19, 2024
ELECTRICAL SYSTEM
The blower motor goes out intermittently. I replaced the blower motor but found the problem to be much greater. Upon further inspection the fuse for the blower and wiring harness are melting into eachother at the fuse box. This issue is becoming more and more prevalent in model from the year 2021-2024 the remedy is a complete wiring harness and fuse box replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603219July 18, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Engine code came on, one interior headlamp works when it wants to, climate control module is bad it has cause the relay to blow and the resistor to go out. The air turns up on the control module by itself and then your ac just stops working and then starts again as it chooses. All of these are electrical issue as stated in MANY OTHER reports. And electrical issue is unsafe it can cause fire at anytime, my car is new 2021 Kia k5 Lxs, 60k miles and now who knows when the car is going to catch fire while my baby is strapped in a car seat and no AC . RECALL before lives are took from heat stroke or possible fire. To be “luxury” it’s sad I just paid my 3rd car payment and now I can’t even drive my car. Over 100 reports on this same problem and y’all do nothing. Kia is maybe at 70k sells a year now meanwhile Toyota and other are at 300k. When my baby is insured do to this crack head wiring system I will sue someone this is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603023July 17, 2024
ENGINE
The contact owns a 2024 Kia K5. The contact stated while driving 80 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602951July 17, 2024
SERVICE BRAKES, STEERING
Rotors warp after only a few months. I’ve replaced them multiple times since I got my vehicle 2 1/2yrs ago. Steering wheel will shake really bad while braking and that’s how I know I need new rotors again. Many people with this year/make/model have had the same issue. It’s definitely a safety issue that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602842July 17, 2024
FUEL/PROPULSION SYSTEM
I was driving and it was a loud noise. My son flew up with seat belt on hit his head on roof , gas tank blew up / or swelled up and my back seat is sitting about 10-12 inches above then normal. Very scary and worried
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11601796July 13, 2024
ELECTRICAL SYSTEM
The fuse pin melted into the wire harness. Kia is not recognizing this as a safety issue although they acknowledge that the melting pin could cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601775July 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A/C has gone completely out on vehicle. Fuse has melted into fuse box and destroyed the electrical harness causing the blower motor and resistor to malfunction. Second time this incident has occurred and is a know problem to my local KIA dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601519July 12, 2024
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
The contact owns a 2022 Kia K5. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, where the dealer related the failure to the fuel cap. The dealer loosened the fuel cap; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed with fuel tank expansion. The vehicle was not repaired. The dealer offered to repurchase the vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 47,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598807July 4, 2024
ELECTRICAL SYSTEM
I bought my Kia k5, my blower motor went out upon inspection the problem was a multilink fuse for the blower motor. The fuse is burning the wiring harness, I believe this to be a fire hazard. After some research I believe this to be a common issue with this particular car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597863July 1, 2024
ELECTRICAL SYSTEM
main body wiring harness grounding problem ... hvac blower motor works only some times at dealeship they found fuse melted at fuse block they want customers to pay for a new wire harness when is obvious a factory defect this can cause a fire or an accident if anything else fails while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597194June 27, 2024
ELECTRICAL SYSTEM
nspected blower fuse 40A at E/R Junction block and found multi fuse & E/R Junction block melting Need replacement multi fuse and wiring repair at E/R Junction block Service adviser recommends performing repair which is a known issue for Kia, because the electrical short could create a fire The AC stopped working, got it repaired and within a month it failed again, took it to dealership and they said it was a known issue, but not a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594283June 13, 2024
UNKNOWN OR OTHER
Underbody dust panels have torn off of mounting bolts without any clear cause of damage, main front panel and right passenger side panel. Loose panels could have fallen off on highway. Only indication they came loose was when they began flapping in air flow from driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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