Jeep Wrangler Complaints (2025)

60 consumer complaints on file.

#11755722August 9, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Purchased vehicle in question on 9/11/25 as a lease through the local Jeep dealership near my residence. Sometime around 4/26 to 5/26 my vehicle started to display odd operational patterns which were brought to my local dealerships attention. The first event where I was able to record any type of documentation was around 5/25/26. While driving, the vehicle would suddenly go into "limp mode" and rapidly decrease speed. Several check engine lights would appear to include: Service Electronic Throttle Control, Service Electronic Stability Control, Traction Control and the standard CEL. When this does happen, the vehicle will decrease speed suddenly without warning and becomes difficult to operate until it is pulled over and parked. Vehicle has been to my local dealership several times (4) and out of service for over 70 days with the latest stay 30+ days. According to documentation from the dealership, the listed error/issue has been recreated on their end at least one time but no data was captured with that fail. My local Jeep dealership Service Manager (CF) replied to an email of mine (7/16/26 at 1703) with the following statement: Verified customer concern of check engine light on connect to wytec and found p2173 stored in powertrain control module. Also found c121c stored in ABS module. Believe ABS code is related to PCM code, cleared codes test drove multiple times. Finally able to get customer concern to duplicate but no data was captured on this failure. We are continuing to drive the vehicle while monitoring data to catch freeze frame data while concern occurs but have not been able to do so far at this time. The condition, when it occurs presents a serious safety concern for the driver and other drivers as it will cause a sever throttle limitation and can cause the vehicle to slow down rapidly. As of 8/9/26, no fix confirmed for my vehicle and the dealership and manufacture are pushing to return my vehicle with confirmed fix. Jeep case number 97378351
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754987August 5, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751092July 17, 2026
VISIBILITY:WINDSHIELD
Windshield spontaneously cracked from lower edge in an arc back to lower edge. No impact. No debris. Gorilla glass with electronics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749280July 9, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747685July 1, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall A7C (NHTSA campaign 25V710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed." A neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747091June 29, 2026
ENGINE
Water pump failure, with 12,540
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745355June 20, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744124June 15, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give CSI survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the CSI survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid CSI. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep Wave is telling the consumer to pay for recall compliance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743323June 10, 2026
TIRES
My wife took are jeep in for first inspection and the service technician found cracks between the tread on all 4 tires,the tires have 5600 miles,the service technician recommended new tires,I questioned why I should buy new tires when the nexen roadian HTX2 tires have a 70000 mile warranty,C Harper Jeep in connellsville Pa said nothing could be done even though they sent me a video of the cracks,to me it a safety hazard Roadian HTX2 my wife took the vehicle back and they took more pictures and said they sent them to you,what can be done about this 245/75/17. Production date 0125 Code SJJLA3C C Harper invoice number 52125 customer 54578 Technician 9094
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742896June 9, 2026
ELECTRICAL SYSTEM
I can't park in my garage, and I don't even save on gas—even though I have solar panels—because I can't charge the car due to the fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742673June 8, 2026
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
On June 1, 2026, software update 68C was performed at the dealership on my 2025 Jeep Wrangler 4xe. On June 6, 2026, at approximately 9:00 a.m., after driving the vehicle for about 25 minutes, I experienced a serious malfunction. While making a turn at a speed of less than 10 mph, the vehicle suddenly and without warning lost throttle and propulsion. It appeared to hesitate as though shifting between electric and gasoline power, and then abruptly and erratically lurched forward, accelerating to what felt like maximum speed. The Jeep struck a chain-link fence, which slowed its movement, but it continued to surge forward. I applied the brakes and attempted to maintain control of the vehicle, but it kept lurching ahead. At no point did the vehicle emit a safety warning, sound an alert, or attempt to stop automatically, even though it normally responds to obstacles when operating properly. I repeatedly attempted to place the vehicle in reverse, but it did not respond. I turned the engine off and back on several times, and only after more than three attempts did the vehicle finally recognize reverse, allowing me to back away from the fence. A man in a truck assisted me and contacted the police. Both the responding police officer and the assisting individual expressed concern about the potential danger, particularly because the vehicle is a 4xe. I am now extremely hesitant and fearful to operate or move the vehicle. The vehicle is available for inspection and has not been inspected yet by dealership or insurance. I have it parked outside of my residence.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11738566May 18, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I was driving vehicle on interstate when sudden loss of power took place. I immediately pulled off the road and we smelled smoke. Fire was coming out of engine compartment near passenger wheel. We immediately exited the vehicle and assisted our young children out of the back seat. Within seconds the vehicle was fully engulfed in flames. If we were not able to immediately pull off the road and assist our children, we could have all been severely injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737621May 13, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN
Subsequent to the 68C recall software update, my vehicle is suffering from intermittent loss of acceleration. Even with a full charge of battery, when driving the 2025 jeep wrangler 4xe in EV mode, occasionally the car will shut of EV mode and transition to gas/hybrid mode. The problem is the vehicle changes from EV mode to gas/hybrid it can take 10 seconds. In the meantime there is no ability to accelerate. The pedal is dead. It occurred 4 times in random places. Once on a regular country road, Once straining on a steep hill Once merging with traffic on the highway The last time I drove it was when I lost acceleration while making a left hand turn on a busy intersection. It would have been a head on collision if the other driver hadn't slammed on their breaks. This was my last time with the vehicle and it has been sitting at the dealership since January. The dealership service department tells me Stellantis is not working on a fix for this issue, even though it is a serious safety defect. Since then I have been pursuing lemon law however this process is taking forever. They refused to provide a loaner car. I was renting a vehicle but it was too costly. I ultimately had to buy another vehicle, even thought I spent $70,000 on a brand new jeep that is sitting at a dealership. They claim no fault found. The dealership drove it a total of 10 miles in EV mode. No fault found. They are putting people in danger and making us QA test while they push out software updates that aren't tested in the real world. This vehicle is trying to kill me. It will either explode and burn down the house or cause a collision. They need to make this right. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733062April 22, 2026
ELECTRICAL SYSTEM
After having the 68C recall completed on December 30, 2025, my 2025 Jeep Wrangler Rubicon 4xe has experienced a significant and consistent reduction in power while operating in electric mode. Prior to the recall repair, the vehicle performed as expected. The issues began after the repair was completed. Problems post recall include: -Sluggish and weak acceleration in electric mode -No acceleration in electric mode when driving at highway speeds -Vehicle failing to maintain electric-only operation -Reduced power and speed when in electric mode These issues have created dangerous driving conditions, particularly on highways and during merging situations where adequate power and acceleration are critical to safety. This vehicle was purchased specifically for its hybrid/electric capabilities, which were a primary factor in the buying decision and are reflected in the vehicle's premium price point. It is deeply concerning and feels deceptive that a manufacturer issued recall has effectively degraded or disabled the core electric functionality that consumers paid for. Owners should not have their vehicles made worse by a recall intended to improve safety. I am aware that many other 4xe owners are reporting identical symptoms following the same 68C recall repair, suggesting this is a systemic issue introduced or caused by the recall software or hardwire modification, so this is not an isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726552March 23, 2026
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Component/System Failure: The hybrid/electric propulsion system intermittently loses power while driving. Electric output is progressively reduced to approximately 50%, then 25%, and then fully disabled, even when sufficient battery charge remains. The condition appears to involve the hybrid control/electric drive system. The vehicle is available for inspection upon request. What Happened / Safety Risk: The loss of electric propulsion occurs unpredictably during normal operation, including both highway and city driving. The reduction in available power and sudden loss of electric functionality creates a potential safety concern, particularly when driving in traffic or at higher speeds, where reduced or inconsistent propulsion may impact the ability to maintain speed or respond to driving conditions. Additionally, the vehicle is subject to a high-voltage battery recall involving fire risk, which raises concern regarding safe operation and storage of the vehicle. Reproduction / Dealer Confirmation: The issue has been reproduced and confirmed by the dealership (Johnson Auto Plaza, Brighton, CO). The dealership also confirmed that the same issue was reproduced on another Jeep Wrangler 4xe vehicle on their lot. Inspection by Manufacturer / Others: The vehicle has been inspected by the dealership and escalated to Jeep Engineering. The manufacturer has been unable to diagnose the issue due to the absence of diagnostic codes and has not identified a repair. Warning Lamps / Messages / Symptoms: No consistent warning lamps or diagnostic codes are present when the failure occurs. The loss of electric functionality happens without a predictable pattern and without clear diagnostic indicators. Additional Notes: The issue occurs unpredictably under all normal driving conditions, including: Highway driving at speed City driving at low speed Various battery charge levels (low and high) The dealership has suggested possible driver-related causes; UNsupported by car behavior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724346March 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11720530February 25, 2026
UNKNOWN OR OTHER
Car has been at the dealer to be fixed since Dec 21st 2025 with no repair estimate in site. No loaner car given, no communication from the dealer, Jeep corporate said the repair was completed but car is still there with no communication to us. When we call no one answers the phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719974February 23, 2026
ENGINE
engine hesitation, or loss of power, normally in 3rd or 4th gear under light acceleration Jeep dealer has no interest in trying to correct issue, said it's normal with a standard shift transmission, was in dealership on first service 2-16-26, mileage was app 1225 noticed hesitation immediately upon taking ownership but in speaking with service advisor we decided to wait for first service Any loss of power has me very concerned Please advise! Thanks for your consideration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715759February 5, 2026
UNKNOWN OR OTHER
My dealership (Jeep Bayside Annapolis, MD) is refusing to fix the recall. They say they’ve had issues with some of the cars, and it’s taking too long. They said they’ve are capable of fixing the recall, but are refusing to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713980January 28, 2026
ELECTRICAL SYSTEM
I took my Jeep to the dealership to have the 68C recall fix done. Upon “passing” I was told I could continue charging as normal. I began charging as I did prior to the recall and recall fix and it fried my GFCI outlet and thankfully so or it my house would have caught fire. The only thing on that circuit is the Jeep charger and garage door opener, same as before the recall and recall fix. I’ve had an electrician out to confirm it wasn’t an electrical issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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