Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11760178August 27, 2026
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
Driving the vehicle and it had uncontrolled acceleration. The wipers went on and multiple lights went on, engine, brakes to name a few. The brake peddle did work. Picture below was after incident and not all the lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759864August 26, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
On August 26, 2026, my 2024 Jeep Wrangler 4xe, with approximately 32,000 miles, experienced a sudden loss of power while my family and I were driving. The vehicle lost power in an intersection, creating a serious safety hazard with surrounding traffic. We were stranded until help arrived, and the vehicle had to be towed because it would not restart. Before the loss of power, the A/C stopped blowing cold air. The check-engine light came on, dashboard components and warning indicators began flashing, the battery warning light appeared, and a “Service Charging System” warning was displayed. This was not simply an inconvenience. The sudden loss of power left us unable to move the vehicle in an intersection and created a significant risk of being struck by another vehicle, potentially causing serious injury or death. I am a military veteran, and this incident caused a severe stress and trauma response because I believed my family's safety and my life were in danger. I am requesting that NHTSA investigate whether this incident is related to a safety defect involving the charging system, electrical system, hybrid propulsion system, battery system, power electronics, software, or another component capable of causing sudden loss of motive power. I understand NHTSA has previously investigated loss of motive power involving Jeep Wrangler 4xe vehicles. I am reporting this incident so it can be included in NHTSA's safety data and evaluated for a possible broader safety defect. I can provide the VIN, towing records, photographs/videos of the warnings, diagnostic trouble codes, dealership findings, and repair records. I respectfully request that NHTSA document and investigate this safety complaint and determine whether further action or a safety recall is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759722August 26, 2026
STEERING
My year 2024 jeep had severe "death wobble" when driving over 60mph just over a minor bump, and it was over the horizontal metal rails on a long bridge. Dealership just replaced the steering damper, the car still loses control over small bumps when driving over 60mph. It's really scary when the bump happens at a curve on freeway. The dealership refuses to look over any other possible causes but to charge me $200 for tire balancing. My car has never taken the off road and never hit anything before. My previous 2009 jeep NEVER had death wobble issues with normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759324August 25, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My 2024 Jeep Wrangler 4XE plug-in hybrid had the 68C recall performed at a Jeep Dealer. My vehicle was working flawlessly prior to this recall. After the recall was performed, the vehicle hybrid battery system now loses power when accelerating. For example, driving 45 MPH in electric mode on a level road for a minute causes the speed to reduce regardless of acceleration, with the exception of flooring the accelerator pedal which causes a surge of power from the gas engine, causing the vehicle to lurch forward. This creates an unsafe condition on the roadway as the vehicle cannot be reliably controlled. Often times now, the gas engine will surge when a vehicle is in front of me causing me to have to brake suddenly to avoid a collision. This problem persists with every drive under variable conditions. There are no warning lamps or messages besides, "electric mode temporarily unavailable," before it surges. The dealer has not re-inspected the vehicle since the service advisor told me after the recall, the vehicle will continuously assess the battery. He further stated if even the slightest problem is detected, the vehicle will shut down completely and I would need to get the vehicle towed. I find this recall solution to be totally unacceptable and unsafe for myself, my family, and other vehicles on the roadway. This situation needs to be investigated and Jeep should make this right for its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758884August 23, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
In June 2026 the 2024 Jeep Wrangler Sahara 4xe power shut down along with service engine light in two seperate instances while my son was driving at highway speed. I made the dealership aware and had the vehichle checked out. They said nothing wrong with vehichle. On July 25 2026 I was driving vehichle on highway and cruise control came on by itself along with service engine light. I had no power to accelerate. I had to pull over and shut car down before proceeding. I brought the vehichle to Paul Bailey dealership and they grounded the car on 8/7/2026 when Stellantis agreed to pay for a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758827August 22, 2026
ELECTRICAL SYSTEM
I bought the Jeep Wrangler 4xe used in December 2025 and since then it has lost power, I received a hybrid battery service light and got stranded 3 times. My car was in the garage for the last 3.5 months and they could not find the issue. I received my car today 8/22 and on the same it went into limp mode and got stranded again with the same issue. I have no trust on the vehicle at all, its value has decreased tremendously and I do not know when I will eventually be able to drive it safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758042August 19, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
When driving in fully electric mode on the highway, my 4xe lit up an error message of “electric mode temporarily unavailable” and lost all power and momentum. I went from 70mph to 50 mph in heavy traffic before the hybrid motor came back to provide power after approximately 4-5 seconds. This is a repeating occurrence when attempting to drive in fully electric mode, even at low speeds. I have nearly been hit in rear end collisions when I have lost power as there is no warning, the acceleration just fails and I lose all power and momentum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757834August 18, 2026
ENGINE
I am requesting NHTSA investigate the handling of Safety Recall 78C on my Jeep Wrangler 4xe. My vehicle has entered a dangerous highway limp mode multiple times, including at approximately 75 mph, with sudden loss of power and an ACC! warning. This is especially dangerous on California highways and steep grades where losing propulsion can make it impossible to maintain traffic speed or safely reach a shoulder. The ACC! warning has appeared three times. On one occurrence, while the warning was active, O’Reilly Auto Parts scanned the Jeep and documented pending code P2338, Cylinder 3 Knock Control Threshold. I have the printout showing my VIN and mileage.The problem is that the warning/code clears after the ignition is shut off. When the condition happened on a Saturday, the Jeep service department was closed. Dealership sales staff refused to scan it and said only a technician could use a scanner. Even during business hours, the dealer says only a technician can scan it, but technicians may not be available for days. It is impossible to leave the vehicle running indefinitely waiting for someone to scan it. The Santa Maria Jeep dealer has now driven the vehicle twice and says that because the warning did not reappear during those short drives, they cannot confirm the condition. These events have occurred days apart, so two short test drives do not rule out an intermittent engine defect. I had the Jeep towed through Jeep Roadside Assistance because I consider it unsafe to drive. Jeep Cares has assigned me three different case managers in three days. They state they cannot require the dealer to examine deeper stored diagnostic data because they are third-party contractors. I have photos of the ACC! warning, the P2338 diagnostic report, VIN, mileage, tow documentation, and repeated loss-of-propulsion history. Jeep Cares and the dealership won't look deeper or longer even with the proof it was there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757785August 18, 2026
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving 15 MPH the vehicle experienced a complete loss of automotive power, the steering wheel locked up, and all of the warning lights were illuminated. The vehicle came to a complete stop and was restarted. The contact continued to drive the vehicle was taken to a local dealer where it was diagnosed and the contact was advised that no failure was found. The contact continued to drive the vehicle, and the failure reoccurred while driving at 75 MPH, the vehicle experienced a complete loss of automotive power, the steering wheel locked up, all of the warning lights were illuminated, and the following the message appeared on the instrument panel "Until you reach a desired location you may not be able to shift until serviced, do not take the vehicle out of gear until you are in a safe location". The vehicle was towed back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 17,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757526August 17, 2026
ENGINE
On XXX my engine light came on and the engine overheated excessively. I pulled over immediately. I towed the vehicle to the Jeep dealer ([XXX]) on XXX. Service took the vehicle in for service to review the issues and refused to ground my lease that is due on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756990August 14, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Following the completion of the 68C recall update on 4/17/26 my 2024 Jeep 4xE experiences a severe loss of acceleration and throttle lag at highway speeds (over 50 mph) when in electric mode. When attempting to pass vehicles (and sometimes when in the oncoming traffic lane), or when just trying to maintain speed in traffic, the drivetrain abruptly throttles power; causing the vehicle to bog down and hesitate. There is no ability to accelerate and care slows. The gas pedal is essentially useless. The gas engine then performs a panic start, causing the vehicle to lurch forward at highway speeds. It has created and dangerous driving condition when passing, merging or just trying to keep pace the traffic around me. There is no way to know exactly when it will happen, so the unpredictability makes it even more dangerous. I understand this is an issue with many Jeep 4xE since the 68C recall update. It has happened to me 4 times now, the most recent was today. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756826August 13, 2026
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
"My vehicle [XXX] is subject to open Safety Recall for a high-voltage battery fire risk. The manufacturer has issued a 'Do Not Drive' / 'Park Outside' advisory, deeming the vehicle unsafe for operation. The Safety Defect: The vehicle poses an immediate fire hazard while charging or driving due to battery failure. Manufacturer Failure: Despite acknowledging the safety defect, Stellantis (Jeep) and the authorized dealer (Jerry V's Windward Hawaii Kaneohe Jeep) have refused to provide a loaner vehicle or direct-bill rental coverage. They insist on out-of-pocket reimbursement only, which I cannot afford. Impact: I am left without safe transportation for a known life-safety defect. The manufacturer is failing to remedy the safety issue within a reasonable time as required by federal law, leaving me stranded and at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756438August 12, 2026
FUEL/PROPULSION SYSTEM
When in electric mode - and this happens at all different battery percentages - it will drive normally for a bit and I've watched the screen and seen the KW go up and down normally for electric and it seems perhaps once the battery has heated up (my assumption) it throttles electric power at 46 or 48KW, and then does not accelerate anymore and instead will lose power/speed (which is dangerous in traffic) and eventually switch over to Hybrid and a message about Electric mode temporarily unavailable. While waiting for hybrid to kick on my speed decreases by about 15mph. This has also happened when trying to take off from a complete stop. So you can only accelerate and very slowly to perhaps 20-25mph then no more speed , nothing then hybrid clicks on and electric mode temporarily unavailable. It is basically making electric mode useless and dangerous. It occurs almost every time I drive it now, originally it was sporadic and has started to be more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755952August 10, 2026
BACK OVER PREVENTION
The contact owns a 2024 Jeep Wrangler. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image. The dealer was contacted and advised the contact to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755717August 9, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I purchased my vehicle in March 2026 from the.dealership with a known active recall from November 2025 with fire risk, now there is an additional fire hazard recall and my vehicle is currently undriveable due to these recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755568August 7, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
While driving my vehicle, I have noticed a significant decrease in power and a corresponding slowdown, particularly in traffic conditions. This has resulted in a near-miss collision with another vehicle in the rear. Furthermore, attempting to accelerate the vehicle has proven futile. ps. The dealer where I brought the vehicle is kinda giving me a hard time & I fear for my family safety. honestly I dont feel like the dealer was being completly honest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755440August 7, 2026
SUSPENSION, WHEELS, STEERING
Unresolved Death Wobble after four attempts, the vehicle has experienced the recurring death wobble, steering control issue that has been presented to the dealership 4 times for repair, despite the repair attempts the problem remains. Because the issue involves steering stability and control i no longer feel safe operating the vehicle. I am requesting this be documented as a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755102August 5, 2026
ENGINE, ELECTRICAL SYSTEM
Engine temperature went up while driving. The warning light came on and I immediately pulled to the side of the road. After 6 minutes on the side of the road the engine started to smoke and then caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11753945July 31, 2026
STEERING
The contact owned a 2024 Jeep Wrangler. The contact stated that while driving approximately 20 MPH, black smoke was coming from the exhaust, and the husband smelled an abnormal burning odor entering the cabin of the vehicle. The contact pulled over to the shoulder of the road, and a fire started coming from under the hood. The contact stated that while her husband was attempting to unlatch the hood, after unlatching the front driver’s and passenger’s side hood latches and attempting to unlatch the 3rd hood latch, the fire rose and burned both hands. The local Fire Department arrived on the scene to extinguish the fire. The source of the fire was not yet determined. A Police report was not filed. No medical attention was sought; however, the contact's husband had fallen attempting to create distance between the fire and sustained a pulled shoulder, bruises on the right elbow, and right knee, while being pre-diagnosed with muscular dystrophy. The vehicle was towed by a local independent mechanic. The contact and her husband were on vacation when the vehicle caught on fire and the luggage with personal items were burned in the fire. The local dealer was not contacted. The vehicle was not diagnosed. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering); however, parts were not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 8,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11753706July 30, 2026
ENGINE
While driving on the highway, the vehicle suddenly lost power and would not accelerate beyond approximately 60 mph. This created a safety risk because I could not maintain normal highway traffic speed. I brought the vehicle to an authorized dealership, where a recall repair was performed. However, the same loss-of-power issue occurred again. After further inspection, the dealership informed me that the vehicle is subject to Safety Recall 78C and requires a complete engine replacement. I am not a technician and cannot determine the exact cause of the failure; I have relied on the dealership and Stellantis for diagnosis and repair. The dealership confirmed that the replacement engine is on backorder and the repair cannot be completed. My vehicle has been at the dealership since June 2, 2026, and has been unavailable for nearly two months. The vehicle is available for inspection upon request. Neither the dealership nor Stellantis has provided an estimated date for parts availability or repair completion. The timeline is UNKNOWN. The recall and engine replacement requirement were confirmed by the authorized dealership. The vehicle has not been inspected by police or insurance representatives. Manufacturer inspection is UNKNOWN. I do not recall any warning lamps or messages before the power loss occurred. I continue to make monthly lease payments for a vehicle I cannot use. No loaner vehicle was provided. Stellantis offers rental reimbursement of up to $50 per day, but this does not cover actual rental costs. Even the least expensive rentals in my area exceed $50 per day, requiring me to pay additional expenses out of pocket. This is the second time a manufacturer recall has caused an extended loss of vehicle use. A previous recall kept my vehicle unavailable for more than one month. My lease expires in February 2027, but I continue paying while the vehicle remains unusable. I requested a buyback due to the lack of a repair timeline, but Stellantis denied my request
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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