Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11741984June 4, 2026
ENGINE, ELECTRICAL SYSTEM
I own a 2024 Jeep Wrangler 4XE High Altitude (VIN: [XXX]) with three open safety recalls, two of which involve fire hazards: NHTSA ID 25V741000 – High Voltage Battery May Fail and Cause Fire (parts available) NHTSA ID 25V766000 – Engine Failure May Cause Fire or Loss of Drive Power (parts not available) 2.0L PHEV Engine recall (parts not available) I have been trying to schedule a recall repair appointment for several days. The dealership failed to confirm parts availability, gave no clear answers, and ultimately hung up on me during our conversation. Despite the NHTSA website confirming that parts for recall 25V741000 are available, the dealership was unable to schedule an appointment and provided no solution. I am being forced to drive a vehicle with an active fire hazard while the dealership refuses to take responsibility or provide timely service. This is a serious safety concern and I am requesting immediate action. The dealership has shown complete disregard for customer safety and has failed to fulfill its obligation to complete open safety recalls in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741823June 3, 2026
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The vehicle was taken to the dealer, where the contact was informed that the failure was not duplicated. In addition, the contact stated that the recall, NHTSA Campaign Number: 25V766000 (Engine) was completed on May 20, 2026. The failure occurred the following day. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 47,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741238June 1, 2026
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving, the contact accelerated to merge on to the highway and the vehicle would not accelerate past 55 to 60 mph. The contact exited the highway and the vehicle began to shaking, vibration and stalled. The vehicle was able to restart and was taken to a dealer where it was diagnosed with engine failure associated with NHTSA Campaign Number 25V766000 (Engine). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740597May 28, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740654May 28, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle gas/brake pedal to close causing the other to be applied by mistake causing accidents
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11740168May 26, 2026
ENGINE, ELECTRICAL SYSTEM
NHTSA Complaint Description What Happened & Safety Risk: While driving a 2024 Jeep Wrangler 4xe at highway speeds on Interstate 84, the vehicle suffered a catastrophic, unrecoverable loss of motive power. Without any warning, the vehicle completely seized up, shut down, and turned off entirely while moving in active traffic. This exact life-threatening failure has now occurred twice. Operating a vehicle that completely dies at highway speeds places the driver, passengers, and all surrounding traffic at an extreme risk of a high-speed rear-end collision, as the vehicle loses all ability to accelerate or safely clear the roadway. Component/System Malfunction: The failure lies within the hybrid propulsion system and electrical/software communication network (specifically relating to active Federal Recalls 25V710 for Hybrid Control Processor software shutdown and 25V766 for engine sand contamination). The vehicle is absolutely available for inspection upon request. Dealer Confirmation & Inspection: The problem is currently being evaluated. The vehicle is currently held at an authorized Stellantis dealership service department, where it was brought immediately following the most recent highway shutdown. Warning Symptoms: There were no advance warning lamps, diagnostic messages, or performance symptoms prior to the failure. The loss of propulsion and complete vehicle shutdown occurred instantaneously and without warning while traveling at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739842May 24, 2026
ELECTRICAL SYSTEM, ENGINE
My Jeep Grand Cherokee 4xe has an active safety recall involving possible catastrophic engine failure, fire risk, and sudden loss of propulsion. The manufacturer recall states that sand contamination inside the engine may lead to engine failure and vehicle fire. The recall remains incomplete and the manufacturer states the repair remedy is still under development. I was informed that repair parts or a permanent repair are not currently available. This creates a serious safety concern because the vehicle may suddenly lose propulsion or experience a fire risk while driving or parked. I am concerned for my safety and the safety of my family. The vehicle is leased and I am still required to continue making payments despite the unresolved safety defect and lack of repair availabilit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739401May 21, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I started my Jeep in my driveway and a warning quickly flashed onto the center screen just before the Check Engine Light illuminated. I attempted to test drive it. The vehicle started cutting out before the engine started racing. I was able to stop at the end of my street. I made a U-Turn to return to my home and the Jeep started bucking and jerking wildly as I was attempting to stop in front of my house. It was at that time it stopped running and locked itself in PARK. I called a tow to the dealer. The tow driver was also unable to move the vehicle as it was still locked in PARK. He was able to drag it onto the flatbed. Upon inspection at the dealer, they stated that the hybrid battery had failed and needs to be replaced. This was a dangerous enough situation but had this of happened in traffic or worse yet on the highway, it would have made for a much more dangerous situation where someone could have been killed. This is not the first time I've had drivability and loss of motive power issues with this vehicle. The last time a few months ago I brought it to the dealer's attention and explained the problem and the danger. The dealer advised me that the software after the 68C Recall will reduce power to protect the hybrid battery. It seems that Jeep is trying to save money rather than do the right thing and buy back these dangerous vehicles. Jeep customer service basically told me that it's my problem. I just want the Jeep fixed or bought back. It is not a safe vehicle to drive without fear of being smashed into from the rear. The Jeep is currently at the dealer waiting for a replacement hybrid battery. It is my understanding that the replacement battery will be the exact same as the defective one and runs the same chance of being defective and dangerous. How is this even allowed to happen?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739143May 20, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
* See list below for specifics - yes vehicle is available at mechanics location * 6 lane intersection - vehicle and myself were in center lane blocking traffic - made 911 call requesting officer since I was blocking traffic * See below for detailed description * No at this particular time, it is at the mechanic's shop for further investigation - shop was closed by the time the tow truck carried the jeep to the drop off location * See below for detailed description Within the last week the jeep turned off on its own while sitting with the engine running in a parking spot, it also automatically slowed down to less than 25 mph unable to give it gas and then a warning came on about the sway bar being disconnected, the check engine light came on for a few days then turned off by it self, the last incident some of the following warning lights came on before the jeep came to a stop on it's own while traveling approx 45 mph on a 6 lane street - serv 4wd, auto emergency braking unavailable, sway bar!, service electronic stability control, sway bar disconnect unavailable, forward collision warning off, adaptive cruise control fault, and as the jeep cut off the warning light for the plug status fault warning came on. The vehicle has been towed to a mechanic and they will let me know the status of the jeep once they have checked it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739109May 20, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Still no remedy for the engine recall. Vehicle gives me issues. Currently will not start, can not move the vehicle away from my driveway. Has bunch of electrical errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738664May 18, 2026
STEERING, SUSPENSION
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experiences a severe front-end steering and suspension oscillation commonly referred to as “death wobble.” After driving over uneven pavement, bridge joints, potholes, or rough highway surfaces at highway speeds, the steering wheel begins violently shaking side-to-side and the front suspension appears to oscillate uncontrollably. The vehicle becomes difficult to steer and maintain lane control until speed is significantly reduced. The issue first occurred at approximately 10,000 miles and has recently returned. Although the current episodes are somewhat less severe than the initial event, the vehicle still becomes unstable above approximately 65 mph and cannot be safely driven at normal highway speeds. How was your safety or the safety of others put at risk? This defect creates a serious safety hazard because the steering instability occurs suddenly at highway speeds and makes the vehicle feel temporarily out of control. During the initial in incident, the steering wheel shook violently after hitting an uneven section of highway pavement, and I believed I could lose control of the vehicle or collide with surrounding traffic. The only way to stop the oscillation is to rapidly reduce speed to approximately 50 mph or lower, which itself creates additional danger from surrounding vehicles traveling at highway speed. The recurrence of the issue has made me afraid to drive the vehicle on highways or at normal traffic speeds due to concern over loss of steering control and potential crash risk. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was serviced. The dealer performed the fix of the wheel damperer after the original occurrence. While those actions temporarily reduced the severity of the symptoms, they did not permanent. This is a known issue for Jeep's since 2018, I have had 3 and all 3 have had it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738374May 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am reporting a serious safety concern with my 2024 Jeep Wrangler 4xe, VIN [XXX] . The apparent systems involved are the hybrid propulsion system, charging/high-voltage battery system, powertrain control system, and/or regenerative braking/deceleration system. The vehicle is available for inspection upon request. After prior battery/charging-related issues and recent Jeep recall service, the vehicle displayed a “Service Charging System” warning and the check-engine light came on. While driving home, the vehicle did not decelerate normally when I removed my foot from the accelerator. It felt like the Jeep continued propelling itself or maintaining speed without accelerator input. I drove approximately one mile down my street at about 40 mph, and the vehicle did not slow down as expected unless I applied the brakes firmly. I had to brake harder than normal to slow the vehicle. This created a serious safety risk because the vehicle appeared to continue moving at speed without normal deceleration, which could have caused a crash or prevented me from stopping in time. After the incident, the vehicle also turn off. It took multiple tries and about 20 minutes to turn off. The “Service Charging System” message and check-engine light remained on. The problem has not yet been reproduced or confirmed by a dealer or independent service center, but I am arranging for the vehicle to be towed/inspected and do not intend to drive it due to the safety concern. The vehicle was recently inspected/serviced by a Jeep dealer for recall-related work before this incident. I am requesting that the dealer/manufacturer inspect the vehicle and preserve all DTCs, freeze-frame data, module update records, HV battery/charging diagnostics, and any available accelerator/brake/propulsion data. No crash or injury occurred, but the vehicle created a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738036May 15, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
See attached letter for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737112May 11, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated. In addition, the failure was persistent. The vehicle was taken to the dealer, however the failure was not duplicated. The contact referenced a recall, NHTSA Campaign Number: 25V710000 (Electrical System) however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737075May 11, 2026
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
first incident rear defrost tab would come on and get so hot it was burning the rear glass. major fire risk burning the components, reported to dealer, dealer replaced glass and component, no warnings, owner reported "smelling something burning". fire fighter found burned glass and component which was then unplugged. 2nd- hub centric ring loose and causing noise rubbing inside of wheel. owner states dragging sound from left to right at low speeds and one incident of vehicle not able to turn to the right. dealer replaced new hub ring. no warning alerts, major safety concern in regular operation of vehicle while driving could cause catastrophic failure and/or death. 3rd and 4th reported to dealer Sep 29, 2025 that transmission does not want to shift and when accelerating it feels like it does not want to pull. dealer reported no problem found reported to dealer march 26th 2026 that when accelerating and letting off the gas the vehicle makes a grinding noise and will jerk and jump. Also when pressing gas an letting off it sounds like it tries shutting off. dealer kept vehicle for greater than 30 days. dealer replaced rear end due to bearing failure and metal contamination which led to axle seal and bearing replacement for also being contaminated, dealer had to drill holes to swap over relocation bracket to track bar to accommodate lift. major drive train failure safety defect possibly leading to a catastrophic failure and/or death. no warning alerts 5th vehicle was returned with in the same week for major oil leak on back tires still at dealer ship waiting repairs. no warning alerts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736937May 11, 2026
UNKNOWN OR OTHER
I have had several instances of the infotainment system freezing up after starting the Jeep and putting it into reverse. When this happens, the radio sound is replaced with a buzzing noise and the rear camera image becomes frozen. None of the radio controls work and putting the vehicle into Park doesn't have any impact. The only resolution is to push and hold the power button until the system resets. This defeats the purpose of having a rear camera while reversing and puts the failure at the worst possible time (while backing up).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736135May 6, 2026
ENGINE, ELECTRICAL SYSTEM
Yesterday evening we were driving and the orange check engine light came on. Followed by a red battery light, the red turtle and an exclamation point with a car and a speedometer symbol. It would not let me switch to electric e-save and kept me in hybrid mode. Regenerative braking would not work either. Once safely parked it was making a loud high pitched whining noise. It would also drop RPMs while idling and then they would rev up quickly. Once the tow truck arrived he tried to drive it up on the flat bed but it had no power to make it up the ramp and had to be pulled with the tow cable up the ramp. Another thing I have noticed as of the last 68c update is that when in electric mode and merging onto a freeway for example, it gets really sluggish at about 65mph and the gas engine won't kick in like it used to before the update. It doesn't go above 65 and slows down to about 62 even if my foot is pedal to the floor before ice kicks in. Makes it pretty dangerous to be merging with traffic going 70+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735757May 5, 2026
ENGINE, STEERING, VEHICLE SPEED CONTROL
Started car and check engine light was on. Started to drive it and the battery and other lights came on. Engine sounded funny and electric motor was not available. As I was trying I needed to pull off because it was not moving smoothly and was jerky. I pulled over into a parking lot and put in park and the lights indicated it was in charging mode. After repeated attempts to turn the vehicle completely off I was able to. When I was able to finally turn it back on it the engine was very loud. While driving the car would accelerate when I did not have my foot on the brake and was getting warm inside the cabin. At random times the battery light and a red turtle would appear saying the speed was being limited. This happened repeatedly. The following day on the way to try to bring it to the dealership to fix it the speed was increasing while on flat ground unless I had foot on break and then the red turtle would come back on. I determined it was unsafe to drive and requested a tow to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734981April 30, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
With the recent completion of recalls 68&78c , and a new HV battery, APPEARS TO ME, thatJeep has changed the software for the throttle response when in electric mode. The result creates a safety hazard as you lose pedal response and power when the battery reaches below 35% or about 9 miles remaining. On the highway the jeep loses all power and will not accelerate over 62 mph. And the same around town when you need that extra umph, the pedal becomes dead. More Scary when you’re on the highway!! The result? Since the electric power output is unavailable, you have to mash the pedal to the flow to kick it out of electric mode. But this is also unsafe as now you start the engine (often cold as I was running electric mode) and you smash the rpm’s over 6k to launch the gas engine (That can’t be good for the engine long term) . Before battery replacement and recall software updates, this process was very smooth and occurred with 5% or less battery life. This had occurred a few times and could probably reproduce it when this scenario is present
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733818April 26, 2026
ENGINE
I am the lessee of a 2024 Jeep Wrangler Sahara 4xe currently subject to the active manufacturer recall involving engine contamination that may cause catastrophic engine failure, vehicle fire, and sudden unrecoverable loss of propulsion. This recall presents a substantial safety concern for continued daily operation of the vehicle. I am concerned for my personal safety and the safety of my passengers due to the manufacturer’s acknowledgment that this defect can occur without warning. In addition to the safety risk, this unresolved defect has substantially reduced the value and marketability of the leased vehicle while I remain contractually obligated to continue high monthly lease payments through May 2027. I am filing this complaint due to serious concern regarding the safety, diminished value, and continued financial burden associated with this unrepaired manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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