Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11745499June 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Been having issues with this vehicle since purchase, currently has 3 recalls outstanding, 2 with no remedy…Car dealerships won’t even talk to you when you try and trade it IN Stellnellis is not doing anything to help consumers out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745331June 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "Electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "Electric" mode. The vehicle will no longer function safely in "Electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ICE (gas engine) violently starts and lurches forward in an unnatural manner. The response by Stellantis is that this is "Normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "Normal" operation happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745283June 19, 2026
ENGINE, ELECTRICAL SYSTEM
Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745156June 18, 2026
UNKNOWN OR OTHER, STEERING
Enterprise rented me a jeep wrangler that was unsafe to drive and had a fire recall and then I had to drive it 148 miles to exchange it myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744953June 18, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The Electric Hydraulic Power Steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a Texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the Power Steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744466June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact received an email notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the recall was the fourth recall for a potential fire hazard within two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744475June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification on the Chrysler App for NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744484June 16, 2026
ELECTRICAL SYSTEM
The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicle failed to start and was in Low Power Mode while driving on several occasions. Several unknown warning lights were illuminated. During one failure the vehicle entered Low Power Mode and stalled in the middle of the road. Upon shifting into park(P) and shifting back into drive(D), the vehicle failed to respond. The check engine warning light was persistently illuminated. The contact stated that the vehicle was towed to the dealer on several occasions due to the failures. The dealer determined that the failures were electrical failures. An unknown recall repair was performed, and a battery was replaced; however, the failures persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures and denied a vehicle buyback. The failure mileage was approximately 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744523June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving 60 MPH, the vehicle drove over a pothole in the road, and the steering wheel started shaking abnormally and pulled out of control. The contact stated that the vehicle was serviced by the local dealer, but the failure persisted. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744413June 16, 2026
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
My safety, as well as the safety of my children and family, is under constant, severe threat. We are being forced to make financial payments on a vehicle that the manufacturer admits is a dual fire hazard and unsafe to park inside near our home, with no engineering fix currently developed to resolve the engine defect. Furthermore, the manufacturer has failed to provide a comparable, safe, or adequate utility rental vehicle to mitigate our loss of use while we wait indefinitely for these remedies. There were no warning lights or prior symptoms before the recall. This vehicle is actively subject to three major, concurrent manufacturer safety recalls carrying critical safety risks: NHTSA Campaign 25V-741 (Stellantis 68C) for high-voltage hybrid battery fire risk; NHTSA Campaign 25V-766 (Stellantis 78C) for engine casting sand contamination causing catastrophic engine failure; and the recently issued June 04, 2026 recall, NHTSA Campaign 26V-363 (FCA 21D), for an Electro-Hydraulic Power Steering Pump (EHPSP) electrical short circuit and fire risk. The combined safety risk of these defects is severe, including spontaneous vehicle fire while driving or parked, and sudden, catastrophic engine seizure leading to an unrecoverable loss of propulsion at highway speeds. The vehicle is currently available for inspection upon request and has been evaluated by an authorized manufacturer dealership. The dealer confirmed that the safety recalls apply to this specific vehicle. Out of an abundance of caution, the manufacturer has issued strict, overlapping instructions for both the battery and the EHPSP defects, advising owners to park the vehicle outside and away from structures or other vehicles until a remedy is obtained. Furthermore, for the engine sand contamination defect, the manufacturer has explicitly stated that a definitive repair remedy is not yet available, leaving the vehicle with a permanent risk of sudden mechanical failure or an engine-compartment thermal event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744335June 15, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by NHTSA. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 weeks. Notified approximately June 20, 2026, of third recall 26V363. I have requested and had several cases open with Jeep Customer Care requesting a buyback or trade in assistance due to negative equity in the vehicle due to uncertain of fire safety issue and concern that could potentially affect the general public, neighbors, daughter, self, and dwellings (e.g. home and community). The vehicle makes loud sounds, smell like smoke due to electrical fire, decrease in speed during acceleration, etc. Constant fear of family, neighbors, public safety, and self. "Begging" Jeep Customer Care to help me transition into another safe vehicle. Constantaly met with opposition and excuses like being told by two different managers (Darrel and Michael) that they have the final decision and no one that I can escalate my legitimate complaint. Requested in writing several times from Jeep customer care to put in writing why I am not eligible for a buyback, trade in assistance, help with negative equity, etc. No response. Cases closed. Due to the multiple recalls on Jeep 200-2024 wranglers for fire safety issues and no guarantee that a fire nor transmission or motor issues will occur, requesting NHTSA mandate that Stellantis remove these vehicle off the road and recall all these vehicles and make each customer who purchased these dangers vehicles whole instead of investing 71 billion dollars to revamp a company. Start with removing the vehicle that they knew had these issues into the market for the general public to purchase before someone gets serious injured and/or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744275June 15, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in Electric Mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that Electric Mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to Hybrid Mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68C, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744049June 14, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving in EV mode my Wrangler 4XE starts to limit power when the battery falls below 50%. The dash display which shows power output clearly starts to limit around 75%, then 50% once the battery hits 40-45% and then even lower as the battery depletes. This makes the car barely powerful enough to hold 50mph and it cannot even climb a hill and hold speed. Then the engine abruptly kicks on in the high 30% battery SOC and EV mode is locked out until you charge it or park, turn it off and let it cool off. This is after the latest battery recall that Jeep performed. They seem to be limiting the battery output at lower SOC to protect the battery but this means I am no longer able to operate the car I purchased in the way it was designed to originally, the way it was marketed, or even safely on a main road with moderate speeds without the engine kicking on. It is also limiting overall power which means I'm not getting the advertised HP and Torque ratings. Jeep needs to do a real fix for the battery issue and not just a software band-aid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743910June 13, 2026
POWER TRAIN
CLUTCH HOT FULLY RELEASE CLUTCH PEDAL AND REDUCE CLUTCH USE - January 2025, June 2026, additional occurrences but do not have documentation for it. I’ve had it in with no issues to a Jeep dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743837June 12, 2026
UNKNOWN OR OTHER
Unresolved recalls with no remedy available 6+ months. One is sudden loss of power and a new one just listed as risk of fire. Contacted Jeep costumer service and Stellantis. Neither party offered solutions. Just continue waiting for remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743772June 12, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
This complaint is based on four separate safety recalls affecting my vehicle — Recalls 56C, 68C (NHTSA Campaign No. 25V-741), 21D (NHTSA Campaign No. 26V-363) and 78C (NHTSA Campaign No. 25V-766) — which collectively demonstrate a pattern of serious, unresolved manufacturing defects involving both the high-voltage battery system and the gasoline engine. Stellantis has materially and permanently diminished my vehicle's performance and value through undisclosed recall remedies, left my vehicle subject to dual fire risks with no complete remedy available as none of the recalls actually made any functional repairs but rather reduced the risk to Stellantis, and subjected my engine to a potential catastrophic sand contamination defect for which the recall did not actually repair along with additional wear and tear on the combustion engine beyond the original design specifications of the vehicle. Perhaps no single fact better illustrates the magnitude of what Stellantis has taken from me than this: post-68C, my 2024 Jeep Wrangler 4xe — purchased at a significant price premium over standard Wrangler models specifically for its hybrid efficiency — now achieves no better real-world fuel economy in charged or depleted mode than the base 3.6L V6 Wrangler that costs thousands of dollars less. The EPA-rated combined gas-only MPG figures for the 2024 Wrangler lineup are as follows: •3.6L V6 (automatic, four-door): EPA-rated 19 MPG combined (17 city / 23 highway); •3.6L V6 with eTorque (automatic, four-door): EPA-rated 19–20 MPG combined; •2.0L Turbo (four-door): EPA-rated 20–21 MPG combined; •4xe PHEV (charge-depleted, gas only): EPA-rated 20 MPG combined — now further reduced by the 68C software restriction. All of which came at an $8-12K premium due to the PHEV vs. a standard V6 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743120June 10, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
While driving my 2024 Jeep Wrangler 4xe on the Garden State Parkway and approaching traffic on the Driscoll Bridge, a turtle warning icon suddenly appeared on the dashboard, indicating limited vehicle performance. Moments later, the dashboard displayed a message instructing me to "Shift to Park." Immediately after this warning, the vehicle suffered a complete hybrid/electrical system failure and lost all motive power. The vehicle became completely unresponsive, and I was unable to accelerate, move the vehicle, or restart it. The vehicle came to a stop in an active travel lane of the Garden State Parkway on the Driscoll Bridge, leaving me stranded in live highway traffic. This created an immediate and serious safety hazard, as vehicles were approaching from behind and I was exposed to the risk of a high-speed rear-end collision. The vehicle could not be moved under its own power and had to be removed from the travel lane and towed to a nearby parking lot. Roadside assistance later performed a battery reset, which temporarily restored vehicle operation and allowed me to drive the vehicle home. No permanent repair was performed, and the cause of the failure remains unresolved. The vehicle currently has multiple open safety recalls, including Recall 68C involving the high-voltage battery system. Stellantis has also recently announced an additional recall involving electric hydraulic power steering pump wiring and fire risk. The primary defect is the sudden loss of propulsion and complete electrical/hybrid system shutdown while driving, resulting in the vehicle becoming disabled in active highway traffic without warning. This defect created an immediate risk of a serious crash and could have resulted in severe injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742867June 9, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine turns off while driving down road, have to pull over, restart vehicle to unlock gear shifter. Taken to Deery Iowa City three times to fix the dangerous problem and Deery Iowa City are only resetting the computer and turning off while driving down road continues happening. I have not been provided a safe loaner vehicle for over 12 days in shop. I cannot risk me and my daughter's safety resulting from this dangerous problem refusing to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742851June 8, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
2024 Wrangler RHD. After being parked overnight pushing the start button clicks once as if the battery is weak. A second push of the start button the Jeep starts normally. Also, the clock resets itself 4 hours ahead. The HVAC temperature resets itself to 72 degrees regardless of where it was when parked. When shifting into reverse the backup camera displays a blue screen. Dealership is going to ensure software is current and check the battery. This is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742048June 4, 2026
ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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