Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11565625January 15, 2024
ENGINE
Defective throttle body at 77 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565230January 12, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When coming to a stop light, vehicle stopped and shut off completely. It would stop for 3-5 minutes in order to be able to restart. This occurrence has happened no less than 6 times since purchase of vehicle (approximately 1 week old). Currently Jeep only has 426 miles. Very concerned about the safety. Luckily the automatic shut off has only happened when at a stop light. No this is not the engine shutting off and restarting after the gas is depressed. The Jeep simply will not move and you have to try and restart multiple, multiple times in order to drive it again. It will take anywhere between 3-5 minutes. Please see link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565012January 11, 2024
ELECTRICAL SYSTEM, ENGINE
Good afternoon. My name is [XXX] . On [XXX], I signed a two year lease on a new 2024 Jeep Wrangler Sahara at Herb Chambers Jeep of Danvers, MA . Two days later on [XXX], the new Wrangler I had only driven 30 miles, stalled at a red light- less than a quarter of a mile from a railroad crossing. The vehicle was undriveable, was not able to be started let alone shifted into neutral. What was seemingly just an inconvenience at the time has raised some major safety concerns as a Jeep driver. My vehicle has been at the dealership for over 3 weeks after the initial day it was towed as it was completely undriveable. The department stated that it may need a new transmission, and this issue needed to be escalated to Jeep Corporation. After communicating with the service department it is my understanding that “if the same code does not arise, the vehicle can be returned to me.” After escalated, I was given the resolution that “it simply was a coding issue and the vehicle could be picked up.” I am highly concerned that a vehicle that has not had any maintenance rendered to it in the weeks (18 business days, which constitutes a Lemon Law in the state of Massachusetts) it has been at the dealership after it was completely stalled, can be returned to me without any answers other than “this happens sometimes.” As I know, since in the shop, only codes have been run and the vehicle has been driven by the foreman mechanic to try to elicit the same code from [XXX]. To my knowledge there are several cases similar to mine involved in a class action law suit. I would like light shed on this issue as it is highly alarming as a major safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564419January 9, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY, ENGINE AND ENGINE COOLING
The contact owns a 2024 Jeep Wrangler 4x4E. The contact stated that his wife noticed a fire at the charger while the vehicle was plugged in and charging. The owners were able to extinguish the fire. There were no reported injuries. The vehicle had not been charged. The fire department was called to the scene. While his wife was driving the vehicle, it overheated. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11561989December 27, 2023
ELECTRICAL SYSTEM, ENGINE
While merging onto the highway the car completely shut down thank god there was an exit and a traffic light and the car would not turn back on. This happened on 12/2/2023 it was towed to the dealership they told us it had a defective main battery and there were two blown fuses but they could not figure out why. Then on Wednesday 12/6/23 they called and said they figured it out and it was fixed. Then 3 days later on 12/9/23 the car shut down again this time it was parked it said it was running but it wasn't it was flashing that the HOOD WAS NOT LATCHED, SERVICE CHARGING SYSTEM. the dealership has had the Jeep since 12/9/23 on 12/14/23 I received a vehicle health report SERVICE BRAKING SYSTEM FAILURE, ABS FAILURE I thought maybe they were working on the car but my husband spoke to the service advisor and told him of the alert I received and he told my husband that, that was odd because the car was not being worked on. It is now 12/27 no phone calls returned and no update on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561362December 21, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving when the car malfunctioned and gave a transmission error. It said to put the car on park and once I did, it said to have the transmission looked at. I was unable to cost to the side of the road, and my vehicle was in the middle of a busy street. The car lost power, and was unable to come back on, even though some parts were lit up. Once road service arrived, they charged the car and the car started and I was able to park it to have it towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554516November 10, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On a hybrid mode, drive gear at less than 10mph to park the vehicle. No engine warning lights, and no unusual signs. The car suddenly accelerated as I hit the brakes. At the time of the acceleration, the gasoline engine immediately came on and vehicle only came to stop as I stomped on the brakes for the second time, causing property damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553500November 3, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/21/2023 I went to turn on my car and shift it to drive when the shifter was unable to move. The shifter was stuck in park and could not move out of any other gear. Check engine light and power steering light were on. Additionally the following message showed up on the dash - "Service Electronic Stability" Several tow truckers were called and the vehicle was unable to be put into neutral even after attempting to use the override cable in the shifter. The vehicle had to be dragged onto a flatbed and was towed to the dealership. Per the dealer it sound like the vehicle need a full transmission replacement and a computer replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552444October 29, 2023
ELECTRICAL SYSTEM, STEERING
Car lost power - Said to press the brake and start button to start car. Was able to cost to the side of the highway on a mountain overpass. Once I was at the side of the road Service Charging System Error was on and I had no power. The vehicle would not start. After a couple of minutes, the vehicle started. The check engine light is on now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545540September 20, 2023
POWER TRAIN
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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