Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11765328September 18, 2026
FUEL/PROPULSION SYSTEM
After the 68C Jeep recall(NHTSD 25V-741), my 2024 Jeep Wrangler 4Xe began losing power and propulsion while in electric and hybrid mode. I have to drive on a hilly highway to and from work and the Jeep just loses acceleration and the gas pedal does nothing to regain momentum. This is becoming quite dangerous for me and fellow drivers on the the road near me. This is a definite safety concern which needs to be addressed. I have taken my Jeep to the dealership three times now explaining the problem, but they are unable to duplicate it or pull codes from the internal computer showing what was happening. I even receive warning lights and a message on the dash stating to take vehicle to the service center for maintenance, but when I restarted the vehicle the message was gone. Again, this is extremely dangerous and needs to be addressed and corrected. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765420September 18, 2026
FUEL/PROPULSION SYSTEM
I am reporting a serious safety issue with my 2024 Jeep Wrangler Rubicon X. When operating the vehicle in electric (EV) mode, the vehicle intermittently fails to maintain forward propulsion when I press the accelerator. There is a dangerous hesitation or complete loss of throttle response, particularly when attempting to merge into highway traffic or when climbing a hill. The vehicle can suddenly lose power even though the accelerator pedal is being pressed. This loss of forward power creates an extremely dangerous situation because the vehicle cannot maintain the flow of traffic or accelerate when needed. I have experienced multiple near-accidents as a result of this hesitation and lack of throttle response. The problem has made me consider the vehicle unsafe to drive, particularly in situations requiring immediate acceleration. I am requesting that NHTSA investigate this issue as a potential safety defect affecting the 2024 Jeep Wrangler 4xe. This is a very frightfully consistent issue now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765123September 17, 2026
FUEL/PROPULSION SYSTEM
When in electric mode, after driving about 5 miles, it will suddenly drop power and not accelerate. After 5-10 seconds the engine will turn on. It's in the 5-10 seconds that is a safety concern because it can happen at any time, merging into traffic, or other time when acceleration is necessary to avoid a collision. I've talked to my dealership and they say it's normal because there are no engine codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765133September 17, 2026
ELECTRICAL SYSTEM, ENGINE
This is a 2024 Jeep RubiconX with 10.5k miles. I was running 60mph on a state highway on electric mode. I Didn’t see the battery was nearing 50%… sure enough Jeep lost power at 50% charge even though I was trying to floor it to keep it moving. The ICE kicked in a few seconds later. There was a car right behind me and understandably started honking his horn thereafter. Not even sure if my tail lights turned on when it lost power- I’m assuming not because my foot wasn’t on the brakes. Next morning the Jeep is dead. Dealership confirmed HV battery replacement. I’m just not sure how these are still allowed on the road. Specially with what 3 or 4 recalls on the same batteries with which Jeep’s resolution is simply a software update to detect any bad battery? Even with the 4th recall on the same issue, there are still reports of vehicles catching up on fire while parked. Not sure how you can keep letting them get away with this. Now Jeep has been throttling battery and electric performance without letting the owners know of the changes- this last recall (68C) they installed the 50% threshold mentioned above where the battery will just stop providing power and make the engine take over after some delay. This experience is not unique to me- it has been reported by several others in the largest Jeep 4xe forum. Endangering peoples lives by killing battery power abruptly in the middle of the road to save Stellantis/Jeep money from actually putting a fix on the issue is just another Ford Pinto moment. After our batteries die, they get replaced by….. the same exact faulty battery so that we can go through the same experiences over again. Jeep hasn’t addressed the root cause of the issue- bad battery design, and here we still are with hundreds of thousands of Jeeps on the road that may abruptly die in the middle of the road or catch fire on the lot. We can do better than this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765153September 17, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
The Vehicle has a lack of power in electric mode and stalls when the engine turns on to run on gas power. This is causing merging issues or ramping up to speed to enter the highway. When trying to quickly turn or avoid being hit by an oncoming traffic when you floor the accelerator, it lags and doesn’t engage power to quickly move out of the way. You have to be in gas mode for a quick response. This happens all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764293September 15, 2026
ENGINE, STEERING, ELECTRICAL SYSTEM
2024 Jeep 4XE Wrangler Rubicon, 3 recalls, 1st EV battery, potential fire hazard, 2nd Sand in the engine, potential fire hazard, 3rd wiring harness for steering unit, potential fire hazard, all of them can cause a fire with it being parked and not even plugged in for charging. FCA sent out the recall notices, and later said they had remedies, the problem is the remedies aren't remedies at all. I was at my dealership 2 days ago talking to my service writer, and he told me that another customer with the same vehicle passed the so called remedy for sand in the engine, a few days later his engine light came on, and now the dealership is replacing his engine, with that being said doesn't that mean that even with a passed so called remedy, it could still be a fire hazard. I have had all the recalls done at my dealership, but I don't feel that they are being honest about any of these remedies actually working, and that everytime I get in the vehicle or park it I'm afraid that it could still catch fire. I have a vehicle that has been taken off the market by the manufacturer, and has told the dealerships not to sell them, I have tried to get some reimbursement, but have had no luck, am hiring an attorney to try to get something done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764373September 15, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Was difficult to start and check engine was immediately on after I got it started. Was running sluggish and went into turtle mode while driving it to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764426September 15, 2026
UNKNOWN OR OTHER
I have leased this vehicle since November 2023. It currently has approximately 49,638 miles and has been in the dealership for service four separate times during the lease. More seriously, I have experienced TWO separate incidents where the Jeep completely shut off while I was driving. In both situations, the vehicle would not restart while I was on the freeway and roads, creating an extremely dangerous situation and a serious risk of an accident. This is no longer simply a customer satisfaction or warranty issue. I have genuine safety concerns about continuing to drive this vehicle. The vehicle has also been subject to multiple safety recalls, including: A7C / NHTSA 25V-710 68C / NHTSA 25V-741 78C / NHTSA 25V-766 21D/NHTSA 26V-363 25V-720 The combination of repeated service visits, multiple safety recalls, and two actual incidents of loss of power while driving has left me without confidence that this vehicle is safe or reliable. I contacted Jeep/Stellantis regarding this situation and was told that the assistance being offered is essentially reimbursement for a rental vehicle after I pay for the rental out of pocket. I do not believe that adequately addresses the seriousness of the situation. I am requesting that Stellantis formally review the complete repair and recall history of this vehicle and escalate my case to a regional case manager or other appropriate decision-maker. I am asking Stellantis to consider a meaningful resolution, including a lease termination, replacement vehicle, or other appropriate manufacturer assistance, rather than simply reimbursing rental expenses while I continue to have an unsafe vehicle. I understand that the vehicle currently has approximately 49,638 miles. However, I do not believe mileage should be considered in isolation from the vehicle's documented history of repeated repairs, safety recalls, and the two incidents in which the vehicle lost power while being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764578September 15, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle has recurring failure of the Uconnect infotainment system and underlying Telematics Box Module (TBM). Diagnostic code B1560-13 (Cellular Antenna 1: Circuit Open or Short to Battery) has been documented on two separate dealer visits. On the most recent occurrence, the head unit displayed an Android Recovery boot loop screen preventing normal system operation. The vehicle is subject to open Safety Recall A7C / NHTSA 25V-710, which the manufacturer has classified as a loss-of-drive-power defect caused by incomplete communication between the TBM and Hybrid Control Processor (HCP). Safety risk: Per the manufacturer's own recall description, the HCP may reset while driving, causing loss of motive power without warning. This creates a crash risk for the driver, passengers, and surrounding vehicles. The Uconnect failures appear to be a symptom of the same TBM communication defect. First reported to dealer May 2025 at approximately 8,687 miles (RO DOCS917129). Dealer performed TBM2 reset per STAR bulletin S228A000005 and cleared codes. Same defect returned. Reported again June 2026 at approximately 24,969 miles (RO DOCS935140). Dealer documented the exact same code B1560-13, referenced the same STAR bulletin, and stated in writing: "The remedy for this condition is not currently available." Dealer reseated a connector as an interim measure. Failure has since recurred with the Android Recovery boot loop. Warning symptoms prior to failure: intermittent "Uconnect Box See Dealer" service messages on the dashboard display, followed by system reboots. Component is available for inspection. Vehicle has been inspected by an authorized Jeep/Chrysler dealer on two occasions. No independent inspection has been performed. No police or insurance involvement — no crash has occurred yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763179September 9, 2026
ELECTRICAL SYSTEM
My 2024 Jeep Wrangler 4xe is subject to FCA US Safety Recall A7C, NHTSA Campaign 25V710, for a software condition that may cause incomplete communication between the Telematics Box Module (TBM) and Hybrid Control Processor (HCP). According to the recall notice, the HCP may reset while driving, resulting in a loss of drive power without prior warning and increasing the risk of a crash. I received an Important Safety Recall notice from FCA US stating that a remedy is not currently available and that I must wait for a follow-up notice when the remedy becomes available. As a result, I am unable to have this safety recall repaired despite my willingness to do so. I have not experienced a crash, fire, injury, or known loss-of-drive-power incident. I am submitting this complaint because my vehicle remains subject to an unresolved safety recall for which FCA US has not made the final remedy available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762697September 8, 2026
ELECTRICAL SYSTEM, STEERING
My Jeep has had a recall since December 2025. I initially went to Burgaw, NC Dealership where I Leased my Jeep, with no luck. I made appointment They did not have the part. I was told they would call when it is available. I checked in every month , no part. I called the recall line in the summer 2026 and they made me an appointment at National Dodge in Jacksonville, NCthe first week of August. When I arrived for my scheduled appointment I was told they could not accommodate my appointment because it takes 5 hours. Holdridge Greene made another appointment for me for the following week on [XXX]. He also said he would be able to put me in a car so I wouldn't miss another entire day of work. I showed up and was told they could not help me that day because there were no cars, but they would call and reschedule as soon as possible. It is now [XXX] and no contact has been made. I would love to have my Jeep fixed as it has been affected by these recalls and issues have occurred. Any help is greatly appreciated! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762808September 8, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I purchased my Jeep Wrangler 4xe on Sept. 27, 2025 thinking all battery issues were addressed by the manufacturer. Then a month later the 68C hybrid battery recall is issued. My hybrid battery passed the 68C recall on Dec. 22 at the dealership. Ensuing 78C and 21D recalls meant I couldn't park in my garage and charge my vehicle for weeks at a time. My electric motor would not start on Aug. 11. Check engine light on, electric mode unavailable and AC not working. Then the vehicle forced itself into park while reversing to be towed to the dealer and died in the street. These vehicles are dangerous because there is no warning when they stop working. They just stop - sometimes in traffic or the middle of the street. With 68C, we were led to believe that only some batteries would have issues and that the installed software would monitor battery health. What we began to see was the batteries were structurally deficient and ALL batteries would fail at some point. The software was designed to shut the vehicle down if it detected a fault. Post 68C recall, many owners experienced a decrease in the performance of their Jeeps as the internal computer sought to balance battery load. This meant we weren't getting the MPG advertised and promised. We also received a warranty extension of unlimited miles and unlimited years. BUT, the fine print says the battery will be replaced ONLY if the value of the vehicle is more than the cost to replace the battery. My jeep has lost $14,000 in value in less than a year while I put less than 10,000 miles on it. The dealer has had my vehicle for a month and confirmed the hybrid battery is the problem. They have ordered a new one, but the new ones have the same defect. Owners are also seeing additional electrical faults after a hybrid battery replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762591September 7, 2026
UNKNOWN OR OTHER
On approximately 95% of my driving trips, my 2024 Jeep Wrangler 4xe suddenly and unpredictably loses acceleration or drive power. When I press the accelerator, the vehicle does not respond or accelerate normally. A warning then appears stating that electric mode is unavailable. After several seconds, the vehicle begins operating normally again. There is no apparent pattern, and this has occurred while traveling approximately 50 to 70 mph. The malfunction appears to involve the hybrid propulsion or power-control system. The vehicle is available for inspection. It is included in FCA Recall A7ululo:\/\/A nawe7Cl7C (NHTSA Campaign 25V-710), which concerns loss of drive power associated with an over-the-air software update. No remedy is currently available. This condition putssafety because I cannot rely on the Jeep to accelerate or maintain power when needed. At highway speeds, it could prevent me from responding to traffic, merging safely, or avoiding a hazard. I have stopped driving the Jeep on highways whenever possible and use back roads instead. The dealership has not yet reproduced or diagnosed this specific problem, although the symptoms are consistent with Recall A7C. The vehicle has received service for other recalls and is awaiting an engine replacement under a separate recall. It has not been inspected by police, insurance representatives, or an independent repair facility for this issue. There is generally no warning before the loss of acceleration. The “Electric Mode Unavailable” message appears after the malfunction begins, and normal performance returns several seconds later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762315September 5, 2026
ENGINE, ELECTRICAL SYSTEM
Intermittent delayed/loss of acceleration when accelerator is depressed, along with abnormal switching between electric and gasoline propulsion. Symptoms began after recall 68C was performed. I was on all electric at the time going 40 mph when compressing the accelerated did not work and the car seemed to slow for a few seconds before it engaged. I have roughly 15,500 miles on the Jeep and got the 68C done last fall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762272September 4, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
I left my home for work on XXX. I noticed a lack of propulsion upon stepping on the gas & air conditioning blowing warm air. At a stoplight ([XXX] and [XXX] in [XXX]), I attempted to restart the vehicle in hopes that a reset may fix any issues. What I found was that my vehicle would not restart and I could not remove it from park in a busy intersection. After 30 minutes of trying, I was able to get it to turn on and move to the Burger King parking lot. A tow truck arrived and took me to the [XXX] Valley Chysler Dodge Jeep Ram dealer. They told me it would take until Tuesday XXX to look at it. They could not offer me a loaner nor a rental vehicle. They called on XXX and said it was a battery defect and may take weeks to repair. To date, my vehicle with 27,000 miles have been in for four separate recalls, citing lack of propulsion, risk of battery fire. Zero accidents. I no longer feel safe driving the vehicle after recalls: "the 2.0 engine may be contaminated with sand from the casting process ... leading to catastrophic engine failure." "firmware software...may cause loss of drive power which can cause a vehicle crash." "The high voltage battery may become damaged during normal vehicle operation ... advising owners to park away from structures or other vehicles" "Electric Hydraulic Power Steering Pump may have electrical issue ... may lead to a fire." The manufacturer and dealer are offering minimal insight or restitution for my experience or safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761967September 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not available. The contact stated that while driving 60 MPH, the vehicle lost automotive power and the check engine warning light remained illuminated during the failure. Additionally, the message, "Please See Dealer for Vehicle Maintenance," was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the part for the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761687September 2, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car does not ride properly...it stops suddenly, it jolts, it vibrates, the battery sounds like it is overworking or overheating. Our plug-in charger caught fire and when we found out there was a recall on the battery we brought it to Jeep and they told us it's fine. But, it's not fine. It completely stalled while driving this morning and feels like it's going to blow up. I no longer feel safe driving it as it keeps jolting, stopping and feeling like it's going to explode.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11760555August 29, 2026
ENGINE
Vehicle engine light comes on and says loss of power restart engine. Dealer found no codes and no repairs were made. This is the second occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759986August 27, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an attorney regarding the matter. The failure mileage was approximately 23,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760178August 27, 2026
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
Driving the vehicle and it had uncontrolled acceleration. The wipers went on and multiple lights went on, engine, brakes to name a few. The brake peddle did work. Picture below was after incident and not all the lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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