Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11699464November 14, 2025
ELECTRICAL SYSTEM, ENGINE
Unable to charge the PHEV due to a fire hazard, thus substantially impairing its use and value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699402November 14, 2025
UNKNOWN OR OTHER
No fix for the recalls Fire hazard Family safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699318November 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle intermittently smells of burning plastic when not on and when running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699230November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available and were expected to arrive in the first quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699254November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to perform the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the matter. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699275November 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699170November 13, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Drogi Biurze Badań nad Wadami NHTSA, składam skargę dotyczącą bezpieczeństwa pojazdu dotyczącą mojego Jeepa Wrangler Sahara 4xe 2024 (VIN: [XXX] ), który został pierwotnie wyprodukowany na rynek amerykański, ale obecnie eksploatowany jest w Unii Europejskiej (Polska). Dowiedziałem się, że na mój pojazd mogą mieć wpływ dwa amerykańskie wycofania bezpieczeństwa wydane przez Stellantis/Jeep i zarejestrowane w NHTSA - Recall No. 25V-741 (potencjalne ryzyko pożaru i utrata mocy) i nr wycofania. 25V-766 (zanieczyszczenia silnika z piasku odlewniczego). Pomimo tego, że są to oficjalne odwołania bezpieczeństwa NHTSA dotyczące potencjalnych zagrożeń pożarowych i katastrofalnej awarii silnika, Jeep Polska (Stellantis Polska) odmówił uznania lub przeprowadzenia wymaganej kontroli bezpieczeństwa lub napraw, twierdząc, że te odwołania nie mają zastosowania do pojazdów spoza [XXX] . Ta odmowa pozostawia właścicieli pojazdów o specyfikacji amerykańskiej importowanych do UE narażonych na potencjalne zagrożenia bezpieczeństwa bez dostępu do przewidzianego środka zaradczego. Biorąc pod uwagę poważny charakter tych wad (ryzyko pożaru pojazdu lub nagła utrata napędu), z całym szacunkiem proszę, aby NHTSA rozpatrzyła tę sprawę i zapewnił, że Stellantis zapewni środki bezpieczeństwa dla wszystkich dotkniętych pojazdów, niezależnie od lokalizacji. W załączeniu znajdują się dane mojego pojazdu i korespondencja z Jeep Polska w celach informacyjnych. Informacje o pojeździe: • VIN: [XXX] • Marka/Model: Jeep Wrangler Sahara 4xe (JL) • Rok modelowy: 2024 • Kraj działalności: Polska (UE) Dziękujemy za uwagę w tej sprawie i za nieustanne wysiłki na rzecz ochrony właścicieli pojazdów przed wadami związanymi z bezpieczeństwem. Proszę potwierdzić otrzymanie tej skargi i dać mi znać, jeśli potrzebujesz dalszej dokumentacji. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699039November 12, 2025
ENGINE, UNKNOWN OR OTHER
While driving my vehicle on October the day after the over the air software update was pushed out I got in my vehicle and started to drive and about a half mile from my house the vehicle shut off and said to put in park. I did that and then restarted the vehicle. immediately after I did that and started to drive the check engine light came on. I had noticed earlier that people were discussing this on a Facebook group so I looked again and saw several people were having the same issue. Some said to try and soft reset the Uconnect device by have the vehicle in ACC mode and holding the power and tune button down until it resets. I did this and and after it reset i was able to drive the vehicle but the check engine light stayed on. I continued driving to the store and when I was almost home it shut off again. I then did the reset and made it back home. Once i got home I disconnected the battery and let it set for about an hour unplugged. When I plugged it back in I did another reset. The check engine light was off due to disconnecting the battery and I did not have any more issues with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699007November 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep 4XE third or fourth recall due to fire safety .URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA Recall Number 25V741000.Manufacturer Recall Number68C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698998November 12, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My car has shut off three different times while driving, completely losing power in the middle of the road. It then turned back on by itself and suddenly accelerated on its own. The check engine light is on, and the SOS system keeps activating and won’t turn off. What’s worse is that after taking it to the dealership, they’re now trying to return the car to me even though there’s an open safety recall that hasn’t been fixed. This is a major safety concern that needs immediate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698891November 12, 2025
ELECTRICAL SYSTEM
[XXX] was renting a 2024 Jeep Wrangler E with VIN # [XXX] and was charging the vehicle with the factory Jeep adapter provided. While disconnecting, Ms. [XXX] was shocked at the connection point from the extension cord to the adapter. Ms. [XXX] was wearing shoes and the area was dry. The extension cord used had no defects. Upon investigation, the wall outlet was extremely hot to the touch and the cord was also hot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11698847November 11, 2025
ELECTRICAL SYSTEM
Component/System: High-Voltage Battery (Hybrid/Electric Propulsion System) I lease a 2024 Jeep Wrangler 4xe that has been identified in Jeep’s recall for the high-voltage battery, which may have internal damage that could cause a short circuit and fire. Jeep instructed owners to park outdoors, away from structures or other vehicles, and avoid charging until a remedy is available. This creates a serious safety and storage problem. My homeowner association prohibits street or outdoor parking, so I have no safe or lawful place to store the vehicle. I have followed Jeep’s guidance and stopped using or charging it, leaving the vehicle unusable through no fault of my own. The recall was confirmed by Jeep’s recall department, and my VIN [XXX] ) is included. I have contacted both Jeep and Stellantis Financial Services, since the vehicle is leased, but no repair, parts, or permanent remedy have been provided. Jeep offered a rental, which is not an adequate substitute for my family’s needs. Safety Risk: There is potential fire risk if the vehicle is parked indoors or near other cars. This situation forces owners into noncompliance with community rules or unsafe parking conditions. Reproduction/Inspection: The issue is confirmed by the manufacturer recall; the vehicle has not been inspected or repaired because Jeep advised not to move or charge it. Warning Lamps: None prior to the recall. Date of Recall Notice: November 2025. I am requesting that NHTSA review this recall and Stellantis’s response for leased vehicles that cannot be safely operated or stored and for which no remedy or safe-use option exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698784November 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
Was driving about 35 miles per hour on a two lane canyon road when the vehicle suddenly just shut down and completely lost all electrical and power steering. I was trying desperately to steer the vehicle to the side of the road as I quickly approached a father and his two daughters riding bikes and just missed them as I was screaming out the window for them to hurry forward. Was incredibly distressing and have never been so scared. The vehicle did get to the side of the road to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698527November 10, 2025
ELECTRICAL SYSTEM
Component/System: The high-voltage lithium-ion battery pack (specifically, faulty battery cells within the pack). There is currently no fix for this. There is a severe safety defect with the Jeep 4xE. This recall (Fire risk) puts my safety, as well as others' safety, at a very high risk. It has caused a threat to immediate danger due to the increased risk of death, serious injury, or significant property damage, just to name a few (with death being the biggest concern). This problem has been confirmed by Jeep/Stellantis on their website, advising owners to park the vehicle outdoors and away from structures and not to charge the vehicle until a remedy is available. Dealers don’t have a fix for this. The manufacturer's guidance (not charging, parking outside) renders the vehicle effectively unusable as designed. The safety recall is linked to internal cell damage in the high-voltage battery. My vehicle uses regenerative braking to recapture kinetic energy. Given that the manufacturer advises against charging and that the fire risk is higher with a full battery, I believe the operation of the regenerative braking system, which continually attempts to increase the battery's state of charge, should be considered a contributing factor that exacerbates the underlying defect during normal driving conditions. No warnings or messages, or other symptoms have yet been noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698519November 10, 2025
POWER TRAIN
There are 2 open safety recalls on this vehicle. One for stopping which it already did and one for fire. My vehicle stopped and lost all power while going 35 mph. I am not safe in this vehicle and want my lease voided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698495November 10, 2025
ELECTRICAL SYSTEM, ENGINE
2024 jeep 4xe constantly won’t engage in hybrid mode and will blow out thick white smoke from the exhaust (Not exhaust fumes) engine has become abnormally loud and idles very high. Oil percentage went from 90% to 0 just sitting idle in the driveway with in 10 mins resulting in 3 oil changes before 5,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698458November 9, 2025
STEERING, SUSPENSION, WHEELS
The steering wheel shakes a high speeds over 70 on highways . I’ve had it in and have had the steering wheel replaced . Another time the dealer thought it was the “death wobble” then said they didn’t find anything wrong but said it was a problem with the battery making the car heavy . This problem was not occurring previously and I drive this car every day. It does not feel right or normal . I’ve had it in over 3 times and they have not been able to find or duplicate an issue . There is a death wobble issue with Jeep but I cannot get the dealership to help with the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698441November 9, 2025
ELECTRICAL SYSTEM
I do not feel safe to operate my vehicle or have it parked at my residence. I have contacted the dealership and they told me to contact stellantis. There’s currently no fix for the fire issue. The original recall months ago I contacted my dealer and I was told my Vin was not on the list. I spoke with the stellantis and they told me that the recall just happened. They had a similar recall months ago. Somehow my Vin wasn’t listed, but now my Vin is listed for the same recall. They also have another open recall where the vehicle shut off completely while driving a friend of mine who has the same exact model color in year has already experienced this. What’s to say that a month from now my vehicle won’t also have that recall and I don’t have an accident on the highway while driving it. I would like the vehicle to either be taken back or to be switched out with a safe vehicle. I fear for my safety and my family Safety owning this vehicle. If I place the vehicle outdoors and follow all instructions, I’m devaluing the vehicle because it is Garage kept and not a daily driver. I also cannot use the feature of electric, which is why I purchased the vehicle, but I am still expected to pay for it and keep this vehicle with an open recall that has no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698406November 9, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving the vehicle, complete loss of power was experienced due to the recall. I had to pull over to the side of the road and was luckily in a safe space. However, had I been driving on main roads, I could have gotten into an accident. While this recall has been temporarily fixed at this moment, a permanent fix has not been done. Also, since my lease in March 2024, the vehicle has been in the shop several times due to the inability of the vehicle to be filled with gas. My vehicle will be almost completely out of gas, and I can still only put 12 gallons of gas in the car. My dealership had the car in their shop for over three weeks total (on 2-3 occasions), and no resolution was made. I’m still having issues filling up my car on the regular. And now, with the most recent recall, I will be filling my car up a lot more. This vehicle is a mess and they need to rectify the situation and issues immediately. With the winter months approaching and the possibility for snow, I am now at the disadvantage of having to park my car away from my house, not use the electric functionality and leaving it unprotected from the elements. This is unacceptable. I traded in my 2019 6 cyl gas powered Wrangler for the sole purpose of having the electric functionality, and now I’m stuck paying a MUCH higher car payment for a vehicle I am unable to drive in electric format. AND let’s not forget that it’s a safety hazard. I do not feel comfortable driving this vehicle and putting my family in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698364November 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery died multiple times and has been replaced costing multiple days without transportation. Battery caused additional part repair and has been recently repaired. This is the 5th time going into shop for recall/issues on my vehicle with only 10k miles on it. Now with the safety recall with no solution I do not feel confident that this vehicle is safe and reliable for my family and daily life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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