Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11700062November 18, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact was informed by the dealer that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700125November 18, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My Jeep Wrangler 4xe is affected by two open NHTSA safety recalls: 25V-766 (engine casting sand contamination) and 25V-741 (HV battery separator damage). Both recalls involve serious safety risks including fire, sudden loss of propulsion, and catastrophic engine failure. In the official Jeep Owner Portal, both recalls show “remedy not available” and “parts not available.” Jeep also instructs owners not to recharge the vehicle and to park away from buildings, indicating an active fire hazard. The vehicle cannot be repaired because no remedy exists. The dealer confirmed that repairs cannot be performed. I also experienced abnormal vibrations while driving, which Jeep documented under a separate case number. This issue remains unresolved as well. These defects place occupants and others at risk because the vehicle may lose power without warning or catch fire. Stellantis/FCA has not provided any repair option or timeline. I am requesting NHTSA oversight due to the ongoing safety hazard and the lack of an available remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700115November 18, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My Jeep 4xe is currently under 2 urgent fire recalls. 68C for the battery and 78C for the potential sand in the engine during production. There is currently no remedy available for either recall and the manufacturer is refusing to replace the parts or remedy the problem. Jeep is saying to take it to the dealership and the dealership is saying there is no test they can run and is pointing back at Jeep because Jeep hasn't given them a fix. I do have videos of the engine running extremely loud and clicking and instances where the cooling fan won't shut off for hours. I have not been parking in my garage and not charging the vehicle to reduce the risk as much as possible. I have had two instances where the propulsion suddenly stopped while driving, which is one of the warnings of the 78C recall. This is a safety risk for myself and my two young children who are in the car daily due to necessity, and Jeep is not offering any solutions to the problem at hand and my safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700084November 18, 2025
ENGINE
I am submitting this complaint regarding multiple open safety recalls on my Jeep, including two fire-risk recalls that currently have no available repair. Jeep/Stellantis has informed me that they cannot confirm whether my vehicle is safe to drive, and they instructed me to park the vehicle away from buildings, trees, and other vehicles due to the potential fire hazard. I am unable to comply with these instructions because I live in an apartment complex where all parking spaces are close to other vehicles and surrounded by trees. At work, I must park inside a parking garage with no alternate options. I have small children, and if the vehicle were to catch fire, they cannot exit the vehicle independently, which significantly increases the danger. I have contacted the dealership, who confirmed they cannot authorize a rental or loaner for this recall. They instructed me to escalate directly to Jeep Corporate. I have attempted to contact the Jeep recall department by phone and received a “closed” message during normal business hours. I have also sent written documentation to Jeep Corporate and my leasing company (Ally Financial) outlining the safety concerns, my inability to safely comply with the parking instructions, and my request for a rental or loaner. Ally has opened a case to document the issue. At this time, Jeep has not provided a fix or a safe transportation alternative, and I have no safe way to operate or park the vehicle. I am filing this complaint to document the safety risk and request assistance in obtaining a safe transportation solution until Jeep provides a remedy for the fire-related recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700063November 18, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle: 2024 Jeep Wrangler 4xe Safety Recall IDs: 78C and 68C Issue: No available remedy for serious safety defects. Summary: My 2024 Jeep Wrangler 4xe has two active safety recalls. Recall 78C involves engine casting contamination leading to fire risk and sudden loss of propulsion. Recall 68C involves a hybrid electrical defect that can cause propulsion shutdown. There are no repairs available. I am concerned about sudden loss of power while driving, especially at highway speeds or when transporting my young children. Stellantis has not responded to my requests for assistance. The vehicle does not feel safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700007November 18, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Component/System That Failed: The airbag system, forward-collision sensors, and collision-warning/braking system failed. Despite a severe frontal crash, no airbags deployed and no warning or automatic braking occurred. The Bosch Crash Data Report shows abnormal sensor spikes (up to +52g), inconsistent Delta-V readings, and failures in object detection (“No Object” recorded before impact). The components remain available for inspection through the body shop and insurer. Safety Risk: My family and I were injured because the vehicle provided no warning, no crash avoidance, and no airbag deployment during a major impact requiring a full frame replacement. This failure places all Jeep 4XE drivers at risk of severe injury or death in similar conditions. Has the Problem Been Reproduced? The problem occurred unexpectedly during the crash and cannot be safely reproduced. However, Stellantis’s inspection did not explain the sensor irregularities or system failures. Vehicle Inspections: The vehicle has been inspected by Stellantis (File 94277361), my insurance company, and the collision repair center. Stellantis claimed “insufficient deceleration,” which contradicts the severity of damage, sensor data irregularities, and the fact that the other vehicle’s airbags deployed. Warning Lamps/Symptoms Before Failure: For weeks before the crash, the Jeep produced false crash warnings, beeping, and forward-collision alerts with no obstacles present. During the actual impact, all warnings stopped, and the system failed completely. This sudden shift from false alarms to total silence suggests a sensor or module defect. Urgency: Multiple active recalls already affect this vehicle line. I fear this Jeep is unsafe to drive even after repairs. I am requesting NHTSA’s urgent assistance and investigation into this failure to prevent further injuries.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11699800November 17, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact inquired about the safety of the vehicle, but was not provided with an answer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance, nor answered the question of whether the vehicle was safe to drive. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699827November 17, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699961November 17, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that three weeks later the contact received the first recall notification. The contact stated that the dealer refused to provide the contact with a loaner vehicle because the contact was unable to recreate the failure. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and due to safety concerns, the contact no longer felt safe while driving the vehicle. The failure mileage was 89,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699952November 17, 2025
UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe High Altitude currently has two open recalls with no repair remedy available. One of the recalls includes fire risk with instructions to not park the vehicle indoors or near structures. I work in a hospital where I am required to park in a multi-story parking garage with hundreds of other vehicles, so I am unable to comply with Jeep/Stellantis' safety instructions. This puts me, my coworkers, and the facility at risk. Stellantis opened two case numbers for me, one for a potential buyback and one for a rental care request. After multiple calls, I was told to continue to wait and drive the vehicle. Now I am forced to drive a recalled vehicle and park the recalled vehicle daily despite the fire warnings. Stellantis has provided no. safe alternative transportation, no timeline, and no solution. I am being told to continue operating a vehicle that they have acknowledged presents a potential fire hazard, while giving me no ability to follow their own safety guidelines. I am requesting NHTSA assistance because this situation represents a serious safety issue, and Stellantis has not ordered any remedy or safe option while the recall remains open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699950November 17, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the instrument cluster flickered off and on. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact had received notification of NHTSA Campaign Number: 25V766000 (Engine). The failure mileage was approximately 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699860November 17, 2025
FUEL/PROPULSION SYSTEM
I brought my vehicle into the dealership 11/15/2025 for the battery recall the dealership informed me Jeep has no fix for the vehicle and could be mid January 2026 this is unacceptable for this vehicle I cannot use as intended
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699790November 17, 2025
UNKNOWN OR OTHER
documenting a recall notice from Jeep stating that sand debris is inside engine compartment. The sand debris was created when Jeep cast the engine. I have contacted multiple Jeep dealerships and they have stated that they cannot provide a loaner vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699775November 17, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact rented a 2024 Jeep Wrangler. The contact stated that while reversing, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the vehicle's speed accelerated forward instead, and the vehicle was uncontrollable. The contact stated that the vehicle's speed continued to increase. The brake pedal was depressed; however, the vehicle failed to stop. The contact's vehicle rear-ended the vehicle in front of the contact's vehicle and pushed the vehicle into a nearby canal. In addition, the contact's vehicle crashed into the canal. No injuries were sustained. The contact stated that everything happened so fast. The vehicle was towed to a local tow yard. The Enterprise Rental Company was contacted. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN unavailable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11699760November 17, 2025
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
I am experiencing a severe and dangerous front-end vibration at freeway speeds between 60–65 mph, commonly known as “Death Wobble.” The wobble is violent enough that I feel I could lose control of the vehicle. It makes the Jeep extremely unsafe to drive on the freeway. This is happening on a vehicle that is practically new with only 38,000 miles, which is unacceptable for a safety-related issue. I brought the vehicle to the dealership three times before my warranty expired, and the problem was never fixed. Now that the warranty period has passed, the dealership is telling me I must pay out of pocket for the repairs, even though this issue started and was reported while the vehicle was still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699619November 15, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699595November 15, 2025
ENGINE, ELECTRICAL SYSTEM
On September 28, 2025 I recorded a video of the engine and engine fan whirring erratically because this would happen every time I turned the car on for several weeks and I wanted to document the noise. Then, on October 11,2025 The hybrid system failed twice in one day. The car was in Drive and shifted to Park without driver intervention and the car stopped. First I was in my driveway backing out. The second time I was driving on the highway. this occurred going 72mph in the left lane. There was a cement barricade to my left and 3 other lanes to my right. I had my car set at cruise control when all of a sudden I felt a jolt and the screen said the car was in Park. The car began slowing down. I turned the hazards on and slammed on the brakes and luckily there was no one immediately behind me to cause an accident. I slowly moved over 3 lanes to the right side where there was so cement barricade and stopped the car. It took several tries to turn the car back on and I did not feel safe even once I did. I got the car turned on, got off the next exit, and was luckily less than 1 mile from a Jeep dealership where I brought the car in. They ran the computer system and validated the incident based on an error message in the code. It took 3 days to fix the car , but even when I picked up the car that was "fixed" it makes the same loud whirring sound every time I turn the car on. Today I discovered there is a broader recall that includes my VIN number and customers will be notified in December. I am extremely concerned with the time it has taken for Jeep to inform me as I do not feel safe in my vehicle. I tried to go to a dealership to explain the concern and request a negotiation to get out of my lease but they would not discuss the matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699591November 15, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My vehicle has two fire-risk recalls with no remedy. It may catch fire while parked or driving. I cannot safely store or use it, and the manufacturer cannot repair it. I need NHTSA assistance to force action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699560November 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
My 2024 Jeep Wrangler 4xe (VIN [XXX] ) has two active recalls (25V-741 and 25V-766). The battery does not charge, and the vehicle has braking issues by itself. Dealership attempted repairs multiple times with no resolution. The vehicle may catch fire and is unsafe to drive or charge. I’m requesting NHTSA review and manufacturer action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699540November 15, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2024 Jeep Wrangler 4xe has multiple open safety recalls with no remedy available. These recalls include fire risk when parked, battery fire risk, loss of propulsion at highway speed, and engine failure due to contamination. The manufacturer warns owners to park away from buildings and avoid charging, which means the vehicle is unsafe to drive or store. We contacted Stellantis and were told no fix exists. This is a serious safety hazard to my family and others. I have already opened a case with Stellantis (Case number #94748033) and was told there is currently no repair available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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