Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11715189February 3, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle Safety Incident & Recall Case Summary In approximately October 2025, while my son was driving the vehicle on Highway 85 at approximately 70 mph, the car suddenly shut off and lost power without warning. He was able to safely pull over to the side of the road and had to restart the vehicle in order to continue driving. At the time of this incident, the vehicle had only a few thousand miles. As a parent, I am deeply concerned about my son’s safety, particularly given that this power loss occurred at highway speeds without warning. Shortly after this incident, I personally experienced a separate failure while driving the vehicle, during which the car would not accelerate as expected. This created an additional and serious safety concern during normal driving conditions. We brought the vehicle to an authorized Jeep dealership for evaluation. The dealership informed us that this issue was associated with a known recall and advised that there was no available fix or remedy at that time. In addition to this recall, the vehicle is subject to two other active safety recalls, both of which also lack available repairs: A recall involving sand or debris in the engine, which may impact engine performance and long-term reliability. A recall involving the high-voltage battery, for which we have since received additional notices advising us not to charge the vehicle and not to park it inside or near structures due to a fire risk. There is currently no fix available for this defect. We selected this vehicle specifically as an electric vehicle, in part because it was intended to be charged and used safely at home and to avoid the ongoing cost of gasoline. The current instructions not to charge the vehicle and to avoid parking it inside or near structures eliminate the vehicle’s intended purpose and expected use. Because of the loss of power at highway speeds, the failure to accelerate, the ongoing safety concerns, and the existence of multiple unresolved safety recal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715044February 2, 2026
UNKNOWN OR OTHER
My 2024 Jeep Wrangler experiences violent front-end oscillation at highway speeds after hitting bumps, resulting in temporary loss of steering control. The dealer suspects the steering stabilizer but refuses warranty repair due to inability to replicate. This is a safety issue that I am gravely concerned about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714946February 2, 2026
UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe is subject to multiple active safety recalls involving fire risk, including Safety Recall 78C which currently has no remedy and is under stop-sale status. The manufacturer has issued written advisories restricting normal use and parking. I requested a manufacturer buyback due to loss of use and safety impairment. Stellantis corporate acknowledged the issue but has not provided a written determination or resolution despite multiple follow-ups and compliance escalation. The vehicle remains unsafe for normal use with no repair timeline, and the manufacturer is refusing to address loss of use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714607January 30, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank God I acted fast and pushed start then stop to get it to go and out of the way, I was right infront of my job. Other times I have been alone and most recently during Christmas break my brother in law was in the car with me when it happened and he screamed and said to turn around, he’s a mechanic and he wanted to see what I was talking about. We didn’t even make it but out of the apartment complex when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714453January 30, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I was driving on the road & lost power was able to pull to side & then return home & get to dealership a couple days later when open & was told it was power train related
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714173January 29, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714027January 28, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was not immediately able to restart the vehicle. The contact stated that the failure was recurring. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and replaced the battery. The battery was replaced, but the failure reoccurred. The contact was no longer able to fully charge the main battery. The contact stated that the vehicle was left overnight charging but in the morning, the battery was at 25 percent charge. The contact was no longer charging the battery. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also received notification of NHTSA Campaign Number: 25V766000 (Engine). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713837January 28, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanation warning light, as well as others not specified, would illuminate intermittently. The vehicle was taken to the dealer several times; however, the dealer was not able to diagnose the failure. The dealer updated the vehicle's software but was unable to provide a remedy for the failures. The dealer informed the contact of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 25 MPH, after accelerating from being idle at a stop light, the vehicle suddenly jerked and stopped. The contact pressed the accelerator pedal, and when doing so, the vehicle accelerated at a high speed, immediately causing the contact to lose control of the vehicle. The vehicle ended up crashing into a fire hydrant, causing it to stop. The air bags did not deploy. The contact received injuries to their shoulders, lower back, neck, and left knee. Medical attention was needed. A police report had been filed. The vehicle was towed from the incident. The contact stated that while the police were there, the officer noticed the engine revving as if the accelerator pedal was being pressed; however, the pedal was not pressed at the time. The manufacturer was made aware of the issue, and a case was opened. The contact had not heard from the failure. The contact had not experienced a failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11713191January 25, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while trying to go up the hill. I continued pressing the accelerator farther down and the jeep seemed to be even more sluggish until all of a sudden the combustion engine kicked in at a very intense level and high RPM, lurching be forward, almost into the back of another vehicle. The sudden decrease in power to an even more sudden and drastic (sharp) increase felt dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712934January 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 70 MPH, the vehicle stalled with the main battery warning light and other unknown warning lights illuminated. That was the third time that the vehicle had stalled. The vehicle was coasted to the side of the road, and after approximately 45 minutes, the vehicle restarted. The vehicle restarted but vibrated abnormally and failed to operate normally. The vehicle was taken to a local dealer after each failure, and the contact was informed that there was a recall associated for the failur,e but there was no part yet available for the repair. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 25V710000 (Electrical System). The contact had not received a notification of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712894January 23, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes related to the high-voltage system, coolant heater, and EVAP system, and state that certain components “need to be replaced.” Despite this, I later received a text message stating the vehicle was “ready for pickup,” even though active safety recalls remain and it was not clearly communicated that the listed components were replaced. Because these recalls involve potential fire risk and high-voltage system faults, I do not feel the vehicle is safe to operate, especially with children riding in it. The vehicle has remained at the dealership for almost 2 weeks with limited communication. I am currently paying for a rental vehicle out of pocket while awaiting reimbursement from Stellantis, with no clear timeline for repayment or confirmation of continued coverage. Attempts to obtain updates from both the dealership and Stellantis case management have often gone unanswered. I am submitting this complaint due to unresolved safety concerns, extended vehicle downtime, unclear repair status, and financial impact related to rental transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712869January 23, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
To address what system failed: The Engine shuts off while driving at highway speeds without warning. The Electrical system suddenly and completely shutdown. Loss of Propulsion while driving. To address the safety for myself and others at risk: The Vehicles sudden loss of propulsion at highway speeds created an immediate risk of rear-end collision, loss of control of the vehicle or being stranded in active traffic lanes. Surrounding vehicles were forced to brake and maneuver unexpectedly, placing myself, passengers (children) and other motorists at risk of serious injury or death. No warning lights prior to failure and the vehicle will be inspected on February 2, 2026 at Westgate in Raleigh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712756January 22, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712538January 21, 2026
SERVICE BRAKES
Front brakes and rotors 0n 2024 Jeep Wrangler Unlimited 4xe had to be replaced at 16,926 miles due to disintegration, rusting, and break down of components. No prior warnings or messages. Damage to front braking system put vehicle occupants at risk due to difficulty stopping. Defect identified by dealer and components replaced at cost to consumer of $394.95.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712427January 21, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudden deceleration in traffic. Under electric operation, the vehicle accelerates normally up to approximately 45 mph. Beyond that point, electric power output progressively decreases even as accelerator input is maintained or increased. Vehicle speed can decline while the accelerator is further depressed, and the electric power indicator visibly drops. This often results in abrupt internal combustion engine (ICE) engagement, aggressive downshifting, and sudden acceleration. This loss-and-surge behavior is unpredictable and hazardous, particularly in traffic or on inclines. Prior to the OTA update and recall action, the vehicle provided consistent electric power well beyond 45 mph, and ICE engagement was smooth and nearly imperceptible. I consistently achieved approximately 22–23 miles of electric range on the same daily route. Post-update and post-recall, usable electric range has been reduced to approximately 14–15 miles under similar conditions, regardless of weather. The issue also occurs at low speeds, including complete loss of electric momentum while climbing hills, followed by harsh ICE engagement that can cause wheel spin. This behavior raises safety concerns related to power loss and unexpected acceleration. Based on the timing and nature of these changes, I am concerned that software updates may be intentionally limiting battery power output and usable capacity to reduce stress on potentially defective high-voltage batteries rather than correcting the underlying hardware defect. This materially alters vehicle performance and safety and requires investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712350January 21, 2026
ELECTRICAL SYSTEM
I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted the dealership they did not want to answer my questions about charging the HV battery to 75% or the test drive. Also according to the paperwork from the dealership it just shows "updates per recall."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712321January 21, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road users at risk due to the inability to proceed through an intersection as expected, creating a risk of collision. The problem has not been reproduced on demand, but it has occurred at least once and is consistent with an active safety recall (A7C) related to loss of motive power. The issue has been discussed with the manufacturer and a dealer, both of whom confirmed that no repair or interim remedy is currently available. The vehicle has not been physically inspected by the manufacturer due to the lack of an available repair. No warning lamps or messages were present prior to the failure, and the loss of propulsion occurred without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712124January 20, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that occasionally, the check engine warning light turned on and off unintentionally. The manufacturer was made aware of the issue. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712163January 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s daughter was driving approximately 50 MPH, the vehicle started shaking and vibrating abnormally. During the failure, the vehicle became extremely difficult to control. The failure lasted approximately one minute before being self-corrected. The cause of the failure was not yet determined. The failure mileage was 33,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712092January 20, 2026
UNKNOWN OR OTHER
I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full repurchase of this defective vehicle. CRITICAL SAFETY DEFECTS AND RECALLS My vehicle is subject to the high-voltage battery fire risk recall, which poses an imminent danger to my safety, my family's safety, and public safety. The risk of spontaneous battery fire—even when the vehicle is parked and turned off—is unconscionable and represents a fundamental failure in engineering and quality control. I purchased this vehicle with the reasonable expectation that it would not pose a fire hazard that could destroy my property or endanger lives. Additionally, this vehicle is affected by the engine casting contamination defect, which compromises the structural integrity and reliability of the engine itself. This is not a minor defect; it strikes at the core functionality of the vehicle and raises serious questions about long-term durability and safety. STOP-SALE ORDER AND PHASE-OUT ANNOUNCEMENT Stellantis has issued a stop-sale order on these vehicles, effectively acknowledging that they are unfit for sale to consumers. If this vehicle is too dangerous and defective to sell to new customers, it is equally unacceptable for me to continue owning and operating it. The stop-sale order is a public admission of the severity of these defects. Furthermore, Stellantis has announced the phase-out of the Wrangler 4xe line, which has immediate and devastating consequences for vehicle value, parts availability, service support, and resale potential. This decision effectively orphans current owners and guarantees dramatic depreciation far beyond normal market conditions. CATASTROPHIC FINANCIAL IMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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