Jeep Wrangler Complaints (2022)

381 consumer complaints on file.

#11570997February 9, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570249February 6, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569692February 3, 2024
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11568379January 28, 2024
UNKNOWN OR OTHER, STEERING
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566786January 21, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566384January 18, 2024
POWER TRAIN
It’s a recall on 6 speed manual transmission.a few times I smell the burning clutch smell..the recall says the jeep can catch fire..it’s been almost a year since I got the notice and still no repair .. am I suppose to risk my jeep catching on fire?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566317January 18, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565865January 16, 2024
VISIBILITY/WIPER
Rear defrost connector comes unsoldered. My car is a 2022 with less than 12,000 miles on it. I basically drive it during the summer months when going to the lake. I bought the car brand new as a special order and received it in march 2022. I went to use my rear defrost, for probably the first time since owning my car, and it wouldn’t work. I took it to the dealer to have the defrost fixed- but now I’m being told it’s not covered, as windows are only covered for 12 months or 12,000 miles. It’s not my window- it’s the defrost! From a simple online search I can see that MANY people are experiencing this SAME issue! A car that is less than 2 years old and has about 11,500 miles on it, should t have an issue with defrost working!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565714January 16, 2024
EXTERIOR LIGHTING
When a snow event happens, especially wet snow the factory LED headlights and fog lights get completely covered in snow and are useless. They produce no heat to melt the snow. This is dangerous at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564014January 7, 2024
ENGINE
Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563274January 3, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
"Jeep Death Wobble" - Onset Dec 2022/Jan 2023 Dealership services: - Jan 13 2023 - July 7 2023 - October 26 2023 - December 6 2023 Presented to the dealership with the same wobble for all 4 of these visits to my recollection multiple times a stabilizer bar has been replaced, shocks been replaced, alignment fixed. Issue has again recurred starting January 2, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563219January 3, 2024
UNKNOWN OR OTHER
On 12/28/2023, my wife was traveling on the highway at normal operating speed when she encountered the front end of our 2022 Jeep Wrangler begin violently shaking. I looked over the jeep to inspecting for any visual cues, but could see none. I thought maybe it was something in the road, so I drove it on the highway, all seemed well until I began to travel over a bridge and I thought the front end of the jeep was going to come apart (literally). I limped the jeep back home and immediately contacted the jeep dealer I bought it from. The dealership said it's a known problem, I was so furious that a product could be sold with a known problem like that. I left it with the dealership to repair and was told there is no grantee this will fix the problem permanently. My wife said she won't drive it any longer for fear that it may happen again. What can I do as a consumer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563015January 2, 2024
ENGINE, ELECTRICAL SYSTEM
Vehicle again experienced ‘high-speed’ stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562617December 29, 2023
ELECTRICAL SYSTEM
The contact leased a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562399December 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561763December 25, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560877December 19, 2023
ELECTRICAL SYSTEM
The contact's daughter owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559584December 11, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559553December 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The dealership is telling me I need to take the vehicle even though they cannot fix the recall. This is a liability to society and myself. Peoples lives are at risk. There is a fire risk recall pn the HV battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557976December 1, 2023
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle shook excessively. The failure was described as the death wobble. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an appointment was scheduled for a diagnostic test. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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