Jeep Wrangler Complaints (2022)

381 consumer complaints on file.

#11606884August 6, 2024
ELECTRICAL SYSTEM, ENGINE
My 2023 Jeep 4XE shut down in the middle of the highway in Arizona while traveling at 65 mph. The dashboard displayed an error message: “Service Charging System.” Shortly after, the vehicle experienced a total loss of power, and the screen instructed, “Put in park to start vehicle,” with a flashing “D” on the gear indicator. This has happed before in a 2022 that we traded in because we didn't feel safe driving. We have a service appointment 8/7/24 at Larry H miller Jeep in Avondale AZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605714July 31, 2024
ENGINE
I have received at least three 19A recall notices for my vehicle. Each time I call the dealer to schedule an appointment they tell me they have to order the part, they will call when it is in and that they are only allowed to order a certain number of parts each week. Still waiting on that call back! Yesterday when I called and was given the same "we'll order and call you", and "no I don't see anything previously ordered for you", the service clerk also told me that the 19A recall was not a big deal, not a safety issue and I didn't need to be concerned. Seriously? I don't know what else to do. I am afraid to drive this vehicle that I spent a ridiculous amount of money for. Someone should be holding Stellantis accountable. Sarasota Chrysler Dodge Jeep Ram, 7745 S. Tamiami Trail, Sarasota FL 34231 (941) 922-2400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605603July 31, 2024
ENGINE
water pump fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605161July 29, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605154July 29, 2024
UNKNOWN OR OTHER
Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180° when towed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11604354July 24, 2024
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the rear axle warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was diagnosed with rear axle failure. The contact was informed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604113July 23, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a “stored” code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple “star cases” that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603858July 22, 2024
HYBRID PROPULSION SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 80 MPH, the vehicle suddenly lost motive power and started to decelerate. During the failure, the "Hybrid System" message was displayed. After parking and restarting the vehicle, the vehicle operated normally. The vehicle was later driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602921July 17, 2024
SUSPENSION, STEERING, WHEELS
Turnpike driving, approximate speed 70 mph. Hit a patched/bump in road. Experienced severe vibrations and wobbling in front end. Had to pull off onto shoulder to slow and stop vibrations. Then was able to resume normal driving. This was second experience of this kind in approximately 5 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602315July 15, 2024
UNKNOWN OR OTHER
The loss of power battery pack issue its been already 4 weeks in the shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601791July 13, 2024
ENGINE
05/03/2024: while driving my 2022 Jeep Wrangler Sahara 4xe the vehicle unexpectedly had a complete loss of power resulting in my Jeep shutting down without warning. The warning light “service hybrid electrical system” illuminated after the I attempted to restart it. My Jeep would not restart or engage out of park. The vehicle was towed to the dealership where it remains in the same exact spot with no repair or identified problem. FCA/Stellantis is aware as I have an open case with Jeep Cares who really don’t seem to care. This complete loss of power could have resulted in a severe accident putting myself, passengers, and other drivers on the road at risk as there was no prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601618July 12, 2024
UNKNOWN OR OTHER
UNKNOWN. This recall has been on my vehicle for approximately a year and a half, with no fix. I have not parked my vehicle in my garage due to fear of the pressure plate in the clutch catching on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601366July 12, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won’t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will “buck” and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601174July 11, 2024
ENGINE, ELECTRICAL SYSTEM
My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600623July 9, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
We ordered in April 2022, a 2022 Jeep Wrangler 4xe Sahara plug-in hybrid, arriving late May 2022. In mid-June 2024, when starting the Jeep, it went into "limp" or "safe" mode. The Samsung EV battery was fully charged, indicating a 99% charge available, which translates to an approximate 24 mile range on the EV motor. The check engine light (CEL) came on as well as a "charging system failure" message came on in the center of the message center. The Jeep dealership in Temecula, CA, received the Jeep, which would only operate on the Internal Combustion Engine, and even then at 50% of available power, with the a/c system non-operable. The Internal Combustion Engine would not respond to throttle input, where it would not start (from engine off mode) more than a dozen times while en route to the Jeep dealership. It was unsafe being at the front of a long-line of cars when a light turned green and then applying the throttle, nothing happened, where we very nearly got rear-ended on multiple occasions. The DCH Temecula dealership who is servicing the Jeep advises the Samsung EV battery had an internal failure and requires replacement. The Samsung EV battery is on order or in transit/shipping, has not arrived. We have been without the Jeep approaching a month. In addition to our concern for this happening to others, we are really concerned about this being a recurring issue and problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597951July 1, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597178June 27, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596010June 23, 2024
ENGINE
There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594634June 16, 2024
POWER TRAIN
The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587880May 9, 2024
VEHICLE SPEED CONTROL
I was slowly pulling into a parking spot and slowly removed my foot from the break with the jeep catapulted forward nearly hitting the car parked alongside. Had to hit the brakes so hard, tires screeched. It happened again several more times while slowing down or stopped at intersections. Have had to hit the brakes with both feet almost standing on brake. No warning or notifications. It feels almost as if accelerator has more power than brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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