Jeep Wagoneer Complaints (2024)

57 consumer complaints on file.

#11773194October 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wagoneer. The contact stated that upon coming to a stop, the engine Auto STOP/START system engaged; however, the engine failed to restart automatically and required to be manually restarted. The contact stated that the failure was a recurring failure. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer; however, the service personnel refused to provide the diagnostic information because the contact declined to pay for the diagnostic test. The manufacturer was notified of the failure, a case was filed, and the contact was awaiting a callback from the manufacturer. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769579October 7, 2026
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2024 Jeep Wagoneer. The contact stated that the driver’s side sun visor fractured and fell and impeded the driver while driving. The manufacturer was notified of the failure. The contact stated that an authorized dealer confirmed the failure but only offered to repair the vehicle if the contact paid out of pocket. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769443October 6, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
I am writing to formally submit a dangerous and sudden electrical system failure on my 2024 Jeep Wagoneer. I purchased this vehicle brand new from Lee Jeep in Wilson, NC and it currently has only 38,000 miles—just 2,000 miles past the standard factory bumper-to-bumper warranty. This issue represents a severe safety hazard and appears to be a direct, consequential chain reaction resulting from a dealer-performed service and software flash completed just 1,000 miles ago. Chronology of Events: 37,000 Miles: The vehicle's thermostat failed. Lee Jeep replaced the thermostat and performed a required computer system software update. 38,000 Miles: Immediately following these updates, the vehicle began completely shutting down and stalling at stoplights and stop signs. Simultaneously, the Electric Power Steering (EPS) completely cut out, leaving me stranded in active traffic with heavy, unassisted steering. Current Status: The dealership diagnosed a blown main engine fuse and is demanding $450 to replace it. They have refused to cover this under a goodwill adjustment, claiming their local branch "cannot do it." A full vehicle shutdown and loss of power steering at intersections puts my life and the lives of my passengers at immediate risk. Unresolved Root Cause: A high-amperage engine fuse does not blow without an underlying cause. I am deeply concerned that charging $450 to swap a fuse without diagnosing the systemic current spike—likely tied to the recent software update or the auxiliary stop-start battery logic—will leave me stranded again. Proximity to Warranty: Given that the vehicle is a 2024 model and barely past the 36,000-mile mark, a catastrophic electrical failure of this nature should be covered by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768905October 5, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
Highway shaking, car stalling when in idle, vehicle wouldn't shutoff, steering wheel locked, vehicle wouldn't start, electrical issues: screen shutdown, error messages,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768654October 3, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Third time while driving the car just stops stays on drive but car is completely dead. Have to put in park and turn off and on car to go. Also have a few times of the car is in a parking spot and then go to reverse stop limit brakes and it won’t let you go when you put it into drive. It does the same thing and it’s stuck until you turn the car off and back on.. The most scary thing is twice it’s been in the middle of the intersection that it’s died today. It happened for the fourth time three times in a row. I have taken my car into Jeep and has been there for over 69 days in total for many different electrical issues. They keep blaming it on the battery these in corrosion. I don’t see how they can get away with this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768679October 3, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I own a 2024 Jeep Wagoneer Series III equipped with the Hurricane Inline-6 engine. The vehicle has experienced multiple intermittent operating events in which the vehicle displayed a message directing the driver to place the vehicle in PARK and restart the vehicle. The events have occurred under multiple driving conditions, including: While driving in a parking lot. While operating in slow-moving highway traffic. While exiting a freeway at higher speed. At least two events involved what appeared to be automatic engagement of the electronic parking brake while the vehicle was moving. Following these events, the vehicle required a PARK-and-RESTART cycle before normal operation resumed. The issue is intermittent and does not remain active after restarting. Additional Symptoms In addition to the shutdown/restart events, the vehicle has exhibited: Intermittent harsh or irregular shifting. Noticeable drivetrain jolts during gear changes. Low-speed engine revving followed by awkward shifting. Intermittent vibration/shudder at highway speeds. A recent dashboard warning indicator resembling a collision/crash or safety-system warning that illuminated briefly before disappearing following the restart. Safety Concern The most serious concern is that the vehicle has required a PARK-and-RESTART cycle while being operated and has appeared to engage the electronic parking brake during operation. Because these events have occurred while the vehicle was moving, including while exiting a freeway, I am concerned about the possibility of loss of vehicle control, unexpected braking, loss of propulsion, or a collision. The vehicle is currently being presented to a Jeep dealership for diagnosis. They stated they think the shaking is bad gas which I disagree because it’s occurred over a few fill ups. Also they said they updated software and were about to release to me. Then when doing a short test drive the fault condition occurred again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765265September 18, 2026
ENGINE
I have taken my vehicle in several times to get it checked out regarding an issue i have been having since the beginning of the year. I have a severe, recurring engine-stalling safety defect. The vehicle has been in the shop in Boerne texas several times. The engine completly dies, requiring a full manual key/button cycle to restart in/out of traffic. It cuts the power steering and forces the vehicle into park, these are safety issues since at times i sit in traffic for two hours or when i have my newborn grandson traveling with me when i have to travel out of city.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763800September 12, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The engine cooling system failed while my husband and I were driving on the freeway at night: the thermostat stuck closed and cut off coolant flow to the engine, causing it to overheat and become unsafe to continue driving. This occurred at approximately 10:00 PM on XXX roughly two hours from home over a holiday weekend, with two occupants in the vehicle. The vehicle had to be towed, but it took nearly four hours to get a tow truck, leaving us stranded on the freeway at night; because we were stranded so far from home, my [XXX] father had to drive two hours to reach us at 10:00 PM and then drive us two hours home, arriving around 1:00 AM, which put an elderly driver on the road late at night and created further risk. There was first a low oil pressure code and the engine was revving without the gas being pressed. Then that code went away and the engine overheating code came on along with an occasional battery code. The vehicle was diagnosed and repaired by Bud's Chrysler Dodge Jeep Ram between XXX and XXX the dealership confirmed the stuck thermostat and coolant cut-off and replaced the thermostat. The vehicle is available for inspection on request. No manufacturer, police, or insurance inspection has taken place to date. Mileage at time of failure: approximately 78,000. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763803September 12, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Within less than 24 hours of picking the vehicle up from the thermostat repair on XXX6, it began shutting off on its own and losing engine RPM, including while being driven on the freeway and while stopped at a red light. It shut off completely on its own two times in the first 24 hours back in my possession, with no warning that the vehicle was about to lose power. Losing power on the freeway risks a sudden loss of motive power at highway speed and a high-speed collision, and shutting off at a red light risks being unable to move out of an intersection or accelerate away from a hazard, with a heightened risk of being struck. During these failures the vehicle displayed a battery warning code and, separately, a "service transmission" warning; both appeared and then cleared. These symptoms first appeared on XXX, within hours of the vehicle being returned from the prior repair. The failures have not yet been reproduced by a service center; the vehicle is scheduled to return to the place of purchase, Grogans Town Dodge Jeep Ram on XXX for diagnosis, and the same vehicle was in this dealership's service department of another dealership 2 hours from our home because thats where we were when the thermomstat issue occured on XXX for the separate cooling-system failure. The vehicle is available for inspection on request. Mileage: approximately 78,000. VIN: [XXX]. (For context only: I have since learned that 2024 Jeep Wagoneers have been reported to have a battery/electrical drain issue that can cause the vehicle to shut off.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759600August 25, 2026
STEERING, ENGINE
Vehicle shut down 4 times in traffic almost causing an accident each time loss of power and steering. This all occurred in 1 day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758740August 22, 2026
POWER TRAIN, ENGINE
2024 Wagoneer was shifting weird, throwing itself in parking mode. Shutting off and making you stop while driving to shift in desired gear. Throwing itself in park going down the highway and about had us in a head on collision. Motor has loss of lower and overheating. Multiple misfires on multiple cylinders on all 3 occasions when returned to the dealership. Unable to fix on multiple attempts. Car is still in dealership garage awaiting to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757889August 19, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wagoneer. The contact stated that while driving 70 MPH on the interstate, the vehicle stalled. While the contact’s husband was driving at an undisclosed speed, the vehicle shut down, and the driver was able to coast off the roadway. The vehicle was able to be restarted. The check engine warning light turned on and off. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was caused by the auxiliary battery. The vehicle was repaired, but the failure recurred. The dealer stated that the failure was caused by the heat. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751848July 21, 2026
ENGINE, UNKNOWN OR OTHER
The engine shuts off unexpectedly when the automatic start stop system engages. At the same time the engine shuts off, the power steering warning light illuminates and steering assist is lost. The vehicle must be restarted to regain power steering and continue driving. This has occurred on multiple occasions, including while the vehicle was slowing to a stop in traffic. The sudden loss of steering assist while the vehicle is in motion presents an immediate safety risk to the driver, passengers, and surrounding traffic. This appears to be a widespread issue. Other 2024 Jeep Wagoneer owners have reported the same combination of symptoms, sudden stalling paired with power steering warning lights, in complaints already on file with NHTSA. Suspected causes reported by owners and dealers include a failing 12V or auxiliary battery, a Powertrain Control Module fault, and a Power Distribution Center or wiring fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749511July 10, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On at least 6-8 occasions car engine has shut off and car is automatically placed in emergency brake. This then requires you to place car in park, then restart vehicle. This happens while driving on interstate and when car slows down for traffic car engine without warning, will shut off, car will then automatically turn on emergency brake forcing sudden stop in interstate hwy traffic. Very dangerous as you have to place car in Park and restart engine. Cars behind you are now slamming on brakes to avoid rear end collision. This has also occurred while sitting at traffic light when again car engine shuts off and has to be placed in park to restart. There is no warning, no warning lights, no check engine after incident occurs and according to dealership no engine codes recorded due to incident. I have left car at dealership on several occasion for several days. I believe it was replicated at dealership but again it registers no codes in engine computer to help resolve issue. When a car traveling down the interstate suddenly shuts down it is extremely dangerous placing my car and family at risk as well as any traveling behind us. Dealership has not been able to resolve issue. They can update software and the car will go several weeks without issue then suddenly you are back to engine shut down again I am second owner of 2024 Jeep Wagoneer S II Carbine. Purchased at GMC dealership. At time of purchase dealership provided maintenance records which showed no issues of engine failure. Unfortunately Jeep is not going to document this issue and does not appear to have a solution. This is an extreme safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749320July 9, 2026
POWER TRAIN
The contact owns a 2024 Jeep Wagoneer. The contact stated that while driving on a busy highway at an undisclosed speed with the contact's two minor children seated in the rear seat, the "Shift To Park" warning message was displayed on the instrument panel, and the engine stalled. In addition, the contact stated that the gear selector was stuck. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that the failure was persistent. A dealer was made aware of the failure, and the vehicle was scheduled to be towed to the dealer for diagnostic testing the following day. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 27,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747336June 30, 2026
STEERING, SUSPENSION, WHEELS
Immediately after taking delivery of this brand-new 2024 Jeep Wagoneer L, a severe and violent mechanical vibration was detected while driving at highway speeds. When the vehicle reaches 70 mph and above, the steering wheel shakes aggressively in the driver's hands, and the entire vehicle chassis vibrates violently. This severe shaking impacts vehicle tracking, makes it difficult to maintain steady steering control at cruising speeds, and creates an immediate road safety hazard for the occupants and surrounding traffic. The vehicle is currently unsafe to operate at normal highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746347June 24, 2026
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic Emergency Braking (AEB) system falsely engages under normal driving conditions when no obstacles, vehicles, or other hazards are present. These false activations occurred at very low speeds, while stopped, while parking, and while the vehicle is in neutral. When this happens, the vehicle brakes abruptly, shifts itself into park, and shuts off entirely. This is not normal system operation and creates a significant safety concern because the vehicle has stopped abruptly and disabled itself unexpectedly on numerous occasions while moving. While my vehicle was in neutral and moving through an automatic car wash on a track, the Automatic Emergency Braking (AEB) system malfunctioned. My vehicle shifted itself into park and shut down. This sudden engagement caused the vehicle behind me to collide with the rear of my vehicle. As a result, the driver of the following vehicle has filed a collision claim against my insurance policy. My vehicle has been taken to the dealership 6 times for this AEB-related issue, along with other ongoing concerns, on the following dates: 09/11/25, 10/07/25, 11/12/25, 01/19/26, 03/09/26, and as of 6/05/26 is back at the dealership. The vehicle will unexpectedly shift out of gear at low speeds, requiring me to stop and place it back into gear before I can continue driving. The vehicle is currently at the dealership as of 06/05/26. Despite several repair attempts, the problems have not been resolved. I am extremely concerned that the AEB system will continue to malfunction causing a more serious collision and injury. The dealership was able to reproduce the problem in September; however, they have not been able to reproduce it again since that time. I have attempted to document each malfunction, including photos of the failure messages. I can provide additional information (receipts, video from accident, photos etc.).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745882June 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I’ve had issues with the blind spot sensors. After driving a mile or two on open road, the warning pops up saying “Blind Spot sensors unavailable” then the lights on the mirror stay on. This was happening a few months ago so the right sensor was replaced. Now it’s happening again. In a vehicle that is two years old this shouldn’t be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745881June 23, 2026
ENGINE
Vehicle overheated and came to a sudden stop on a busy intersection, with my five young children in the car. Faulty thermostat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745278June 19, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While in drive the entire car turned off and systems shut off. I was in a busy street and it Turned back on and all flashing alert lights were on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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