Jeep Renegade Complaints

111 consumer complaints on file.

#11525618June 6, 2023
STEERING
When driving at any speed, vehicle (2022 Jeep Renegade Altitude with 10,000 miles); intermittently jerks about 4-5" to the left or right on the road-like someone is jerking the steering wheel . Complained to dealer and they checked it over and said the vehicle is ok- Its NOT ok- HELP! HAPENDS ALL THE TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523768May 25, 2023
ELECTRICAL SYSTEM
Sensors randomly come on dash such as seatbelt that beeps even with the seatbelt on. Or the parking break light in which there has been a couple cases where it made the car turn off while rolling and engages parking break all on its on. It is ridiculous something needs to happen to get this issue fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519632April 30, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
First NO WARNINGS Signs of Any Kind were shown at time of 1st & 3rd issues, 1st under hard acceleration or deceleration and sometimes while in turns under acceleration & deceleration you get a Large Bang from underneath the vehicle and it’s not only the sound but feels like the vehicle gets hit but it’s not. 2nd thing I observed dashboard lights suddenly starting to blink and these included warnings for seatbelts, forward collision warning but nothing was there, airbags, 4wheel drive lights and issues, and the engine trouble lights on dashboard along with it turning off and not restarting. 3rd thing that has happened 3 times 2 times on regular roads and once entering the highway while at the top of the Rte-15 South Ramp in CT after driving the vehicle at about 60mph-65mph the vehicle shuts down like when stopped at a light but your now entering a highway. When I told my dealership they couldn’t find the issue so I asked while I was here in Florida and I was told Chrysler Corporation knows of this 2nd & 3rd Issue but isn’t doing a Recall on this issue and I was told it’s happening to quite a few models not just the Jeep Renegade but others. Now I don’t drive it long distances only locally as I don’t want to get killed by this vehicle. All 3 issues scare me greatly, First the loud bang, Second All the WARNING LIGHTS and then the vehicle shutting down for no reasons and Not Restarting also Not allowing you to Bypass the Auto Start/Stop function like it’s Designed. Last thing I had a Warning Light on took it to Bay Jeep in Panama City, FL showed the lady in the Service Lane and she Plugged it in and NO TROUBLE CODES WERE STORED so she said to come here file with you but to Also call Chrysler to ask for a VEHICLE BUY BACK because of the SERIOUS NATURE and also that it’s under 10k miles. 4/28/2023 at 2:05PM CDT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512984March 21, 2023
ELECTRICAL SYSTEM, ENGINE
When traveling down the road immediately after starting the Jeep the engine coolant hot indicator light comes on and the car engine shuts down and the steering wheel locks. The engine coolant is not hot since the car was just started. To fix issue at that moment I had to bring car to a complete stop in the middle of the road ( very dangerous ) and wait a few seconds and then try to restart the car. This problem has happened several times over the past two years. The dealership has examined the car and can not find any answers on how to fix the problem. I found there are thousands of other owner complaints on line about this issue with the Jeep Compass model. I want to add my complaint to the pile of complaints already registered with Chrysler Jeep. This issue could get someone killed on a highway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509940March 2, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Jeep Renegade Issues: First NO WARNINGS Signs of Any Kind were shown at time of both issues, 1st under hard acceleration or deceleration and sometimes while in turns under acceleration & deceleration you get a Large Bang from underneath the vehicle and it’s not only the sound but feels like the vehicle gets hit but it’s not. 2nd thing that has happened 3 times 2 times on regular roads and once entering the highway while at the top of the Rte-15 South Ramp after driving the vehicle at about 60mph-65mph the vehicle shuts down like when stopped at a light but your now entering a highway. When I told my dealership they couldn’t find either issue so I asked while I was here in Florida and I was told Chrysler Corporation know of this 2nd Issue but isn’t doing a Recall on this issue and I was told it’s happening to quite a few models not just the Jeep Renegade but others. Now I don’t drive it only locally as I don’t want to get killed by this vehicle. Both issues scare me greatly, First the loud bang and Second the vehicle shutting down for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509929March 2, 2023
UNKNOWN OR OTHER
Vehicle stalls at random times. Dealership service center unable to duplicate problem. Vehicle was first brought in for repairs before 2 years or 24,000 miles but computer wasn’t giving a code. Took vehicle for repairs on February 28 and picked it up on March 2. I received a phone call prior to picking up my vehicle from the service advisor. He informed me that now Chrysler is aware of this issue and is trying to come up with a solution to repair it. I called the owner of the dealership and asked if he could get me a replacement vehicle and he said he has nothing to do with the lemon law. It’s between Chrysler and myself. I am being forced to drive an unsafe vehicle that just stalls at random times. The owner said that my vehicle is the only vehicle sold from his dealership that has this issue but there are other Jeep/Chryslers sold from different dealerships that have this issue. From the first time I reported this problem, I don’t think anyone believed me because they were never able to duplicate the stalling. I work as a part time courier and am afraid to drive my vehicle. I can’t wait until they find a solution. I’ve already had a few close calls with almost being rear ended. This issue started in June of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508636February 22, 2023
UNKNOWN OR OTHER
When vehicle is in Auto Drive it stalls. When foot is taken of the brake pedal, vehicle does not automatically start. All lights and accessories are on and work but vehicle will not start. It takes several attempts to start vehicle. This happens when stopped at a light, a stop sign, sitting in traffic and most recently backing up. Dealer service center unable to find problem. This started after driving the vehicle for 11 months. Most recently it stalled four times in 24 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502051January 16, 2023
ELECTRICAL SYSTEM
Service Passive Entry error code. The vehicle will not turn off without manually going into the settings area and even then sometimes does not always work. Sometimes I Have to keep playing around with the menu to get it to shut off. Once turned off, sometimes it will crank back up and sometimes it will not. It has 22,000 miles and is under factory warranty I bought an extended warranty but neither the Jeep Manufacturer nor the Warranty company will offer me a solution. I was advised there is a "bulletin" and that will sometimes turn into a recall but as of now, there is no recall for the issue. I've had to reach out to the Jeep Manufacturer several times, attaching some information regarding my attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501426January 12, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Part number 68536883AA has failed and forward collision system is inop. 1st event was November in Arkansas Dealer told my wife to wash the vehicle and it would clear the fault. It reset itself before she washed it. Although, washing has nothing to do with the problem. it failed again and brought it to the dealer in Flagler beach FL. the part was ordered 12/1/2022 on backorder since. By speaking with another dealer there are 155 backordered in the US. I have reached out to Jeep and they have not returned my call. I did receive an email saying they are working on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495711December 1, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
First, this vehicle is burning 1 quart of oil every 750 miles. Being unaware, when driving, engine shudder and tried to fail, making me unable to accelerate through an intersection. When trying to accelerate, the vehicles RPMs extend above 4 if I don’t accelerate at an extremely slow pace. I can not get up to speed quickly when going on to a freeway. The vehicle collision warning continues to malfunction. Had it fixed again recently. Gas is burning faster than it should be because of the high RPMs and engine working so hard. I have 2 children, and got this vehicle brand new so I’d have reliable transportation. After the first month, I no longer felt safe driving it. Dealership keeps telling me everything is normal. These are not normal issues for a car. It’s a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495663December 1, 2022
UNKNOWN OR OTHER
Sunroof spontaneously shattered while driving. No apparent cause (e.g. no reason to suspect a rock or other debris hitting the glass)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492251November 4, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
I purchased the vehicle at 15 miles and about 2 months after purchase while driving, the front collision warning light came on and there was no reason why the light came on. I took it to the draler and was told it will take some time to find out the problems, needed to leave my car and would not providr a loaner or rental. 6 days go, the seatbelt sign, emergency brake, parking break, airbag, and automatic break light all turn on when I start the vehicle. However yesterday as I was driving, all the lights turned on. The seatbelt sound also turns on even though I am wearing my seatbelt. Im afraid the brakes will stop working or the airbag will detonate. I pulled over to turn off the car and start it with hopes the lights turn off. Sometimes it works and others it does not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490437October 22, 2022
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service , disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489075October 13, 2022
ELECTRICAL SYSTEM
My vehicle, Jeep Renegade only has 5,526 miles on it and I purchased it brand new on June 11th 2022. On Monday, October 10th 2022 at approximately 1325 hours, I was driving the vehicle in the left lane on the Grand Central Parkway, a major highway in NYC, when the vehicle shut down on its own in moderate traffic. Every instrument light (Dummy Light) went on however the car did not turn off. I tried to turn the vehicle off but it wouldn’t! I feared for my life as other cars barely avoided me!! I waited in the left lane for 3-5 minutes then the vehicle was able to slowly move but without power steering and all the instrument lights still on. I eventually got the vehicle off the highway to safety! The vehicle was towed to Town and Country Jeep in Levittown NY where I purchased the vehicle. The Service Department has yet to tell me what’s wrong with the car but when I asked if I was the only Renegade owner that experienced this major problem, they stated NO! This appears to be a major issue i wanted to bring to your attention!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487618October 3, 2022
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2022 Jeep Renegade. The contact stated that while her daughter was driving in traffic, several warning lights appeared on the instrument panel as the vehicle stalled. The contact's daughter called the police who assisted her daughter with moving the vehicle off the roadway. The vehicle was towed to the dealer. Prior to the failure, a similar failure occurred; however, the vehicle did not stall but failed to shut off. The contact was able to google information on manually overriding the failure in the settings. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. After the most recent failure, the dealer determined that the failure was linked to the body control module sensor; however, the parts for the repair were on backorder. The vehicle was not repaired. The failure mileage was 3,492. The contact stated that the vehicle was repaired and then shipped to another dealer. Despite that repair, the vehicle experienced electronic failure. Chrysler offered the contact a buy-back and the vehicle remains unrepaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480782August 23, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
215/60R17 DGAS.ALL 4 OF MY TIRES GO LOW EVERY OTHER WEEK.I BOUGHT THE JEEP IN 2021.I HAVE BEEN PUTTING IN AIR IN ALL 4 TIRES EVERY SINCE.I CANNOT AFFORD TO PAY FOR 4 NEW TIRES.I HAVE NOT HAD THE JEEP A YEAR,MY NAME IS [XXX]/[XXX]//THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476927August 1, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
The “Forward Collision Warning” system failed while actively driving on the highway. The vehicle has less than 200 miles on the odometer. The vehicle has been checked into service for a possible failed module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472668July 7, 2022
POWER TRAIN
Transmissions are defective! Will not go into 8th or 9th gear under any circumstances. Jeep says it is what it is. Transmission runs hot (3/4 or hotter) and mileage is awful. Factory rep was to meet with me and backed out telling dealer customers have to deal with it. Transmission will not hold up to driving 75mph for hours. Dealer was informed of issue 50 mi. after delivery and said it would fix itself after it hit 1k. Vehicles do not meet CAFE standards. Mileage is 25 to 33 percent less than rating. I have had 2 Jeep cases and first one ended when rep was told not to meet with me. I believe it is another case of Bosch having one tune for testing and one for the consumer like the eco diesel. I have emailed my congressman to let him know. I will bring my car wherever you wish to be tested. I have 2 of these and both are doing same thing. The Blogs have several people who also have this issue. We paid for 9 speeds and not 6 or 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468752June 11, 2022
ELECTRICAL SYSTEM
We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464711May 15, 2022
POWER TRAIN, ENGINE
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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