Jeep Patriot Complaints

3,365 consumer complaints on file.

#10469578August 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT SHE HEARD A NOISE IN THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE BALL JOINTS AND UPPER AND LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468931August 2, 2012
TIRES
I HAD MY VEHICLE AT TUFFY MUFFLER FOR AN OIL CHANGE AND TIRE ROTATION/INSPECTION WHEN THEY POINTED OUT THAT THREE OF THE FOUR METAL TIRE PRESSURE/POSITION SENSORS WERE CRACKED. THE STATED THIS COULD RESULT IN AN IMMEDIATE RELEASE OF AIR WHEN THE VEHICLE IS IN MOTION. THEY ALSO TOLD ME THEY HAD REPLACED AN UNUSUAL NUMBER OF THESE ITEMS IN CHRYSLER MADE PRODUCTS. IT APPEARS THERE IS A DEFECT IN THE METAL ALLOY THEY ARE USING. I CALLED CHRYSLER TO INFORM THEM THAT I WAS FILLING A COMPLAINT AS THEY DID NOT SEEM CONCERNED WITH CUSTOMER SAFETY ISSUE. I AM COVERED UNDER A LIMITED WARRANTY FOR MOST OF THE COST BUT THE ISSUE IS THE POSSIBLE LOSS OF TIRE PRESSURE WHILE THE CAR IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468892August 1, 2012
ENGINE
MY 2011 JEEP PATRIOT (LIMITED, TRAIL RATED) SUDDENLY STALLED WHILE TRAVELING 70-75 MPH ON THE INTERSTATE. THE CAR HAD BEEN TRAVELING ON INTERSTATE/HIGHWAY FOR APPROXIMATELY 3 HOURS PRIOR TO THE INCIDENT, WITH NO STOPS OR PROBLEMS. MY HUSBAND WAS DRIVING IN THE PASSING LANE, NOTICED THAT THE CAR STARTED SLOWING DESPITE PRESSING THE GAS PEDAL. HE MANAGED TO MERGE THROUGH TRAFFIC TO THE SIDE OF THE ROAD. THE ENGINE HAD COMPLETELY DIED BEFORE HE CAME TO A STOP. NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. NO SPUTTERING OR SHUDDERING OCCURRED. THERE WAS NO INDICATION THAT THE CAR HAD OVERHEATED. THERE WAS NO INDICATION ANYTHING WAS WRONG UNTIL THE CAR BEGAN TO SLOW. HE DID HAVE CRUISE CONTROL ACTIVE AT THE TIME. THE CAR HAD TO BE TOWED AS IT WOULD NOT RESTART AFTER THE INCIDENT. (HE TRIED TO RESTART SEVERAL TIMES WITHIN THE 30-45 MINUTES IT TOOK FOR THE TOW TRUCK TO ARRIVE, IT WOULD TRY TO START (IT WOULD TURN OVER?) BUT WOULD NOT ACTUALLY START) ADDITIONALLY, I HAVE NOTED TWICE THE CAR TOOK SLIGHTLY LONGER TO START AFTER SITTING IN THE SUN ALL DAY, BUT THIS IS REALLY A NON "ISSUE" SINCE IT HAS ALWAYS STARTED. IT JUST TOOK MAYBE .5 SECONDS LONGER THAN NORMAL ON TWO OCCASIONS. I DO NOT KNOW IF THE START TIME IS RELATED, AT ALL, TO THIS STALLING INCIDENT. THIS CAR IS LESS THAN 1 YEAR OLD, AND HAS ALMOST 18,000 MILES ON IT. THIS EVENT COULD HAVE BEEN EXTREMELY DANGEROUS. THANKFULLY, THERE WAS NO OTHER VEHICLE IMMEDIATELY BEHIND THE CAR WHEN THIS EVENT OCCURRED. THE CAR IS CURRENTLY AT THE DEALERSHIP FOR SERVICE TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468517July 31, 2012
ENGINE, POWER TRAIN
I WAS DRIVING ON NB I-5 IN A 2005 SUBARU. THE VEHICLE IN FRONT OF ME WAS THIS 2011 JEEP PATRIOT THAT I AM COMPLAINING ABOUT. WE WERE DRIVING APPROX. 65MPH. I WAS NOT TAILGATTING! THE JEEP PATRIOT'S POWER DIED. THE DRIVER THOUGHT SHE WAS NOT GETTING GAS AND KEPT HITTING THE GAS PEDAL. SHE NEVER HIT THE BRAKE. I DID NOT SEE A BRAKE LIGHT AND IT TOOK ME A COUPLE SECONDS TO REALIZE SHE HAD SLOWED, THEN STOPPED (THAT IS WHY I PUT SHE WAS GOING APPROX. 30MPH). RESEARCH SHOWS IT TAKES 2-1/2 TIME LONGER TO BRAKE IF YOU DO NOT SEE BRAKE LIGHTS. SHE DID NOT PULL OVER TO THE MEDIAN. NEEDLESS TO SAY, BY THE TIME I SLAMMED ON MY BRAKES, I HIT HER. I WAS STILL GOING ABOUT 55MPH. MY AIRBAGS DEPLOYED. MY 85 YEAR OLD MOTHER WAS IN THE CAR WITH ME AND WAS SERIOUSLY INJURED. I WAS ALSO INJURED BUT WAS ABLE TO RECOVER IN A MATTER OF 6-8 WEEKS. AS I RESEARCH THIS VEHICLE, I FIND THAT NOT ONLY THE 2011 PATRIOT HAS THIS PROBLEM, BUT SO DOES THE 2012 PATRIOT. WHEN IS JEEP GOING TO DO SOMETHING ABOUT THIS PROBLEM. APPARENTLY JEEP MECHANICS KNOW THIS PROBLEM OCCURS BUT DO NOT KNOW WHY. BTW, THIS WAS A RENTAL VEHICLE FOR THE DRIVER OF THE PATRIOT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10467931July 27, 2012
STEERING, SUSPENSION, WHEELS
I WAS DRIVING MY CAR AND THE FRONT END STARTED TO SHAKE ALL OVER THE ROAD. I TOOK IT TO MY REPAIR SHOP WHERE THEY INFORMED ME THAT MY LOWER BALL JOINTS NEED TO BE REPLACED IMMEDIATELY DUE TO BEING EXCESSIVELY WORN OUT AND IN A DANGERS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467873July 26, 2012
SUSPENSION, STEERING, WHEELS
SEVERE STEERING WHEEL VIBRATION AT ELEVATED SPEED. FRONT BALL JOINTS SHOT AND CANNOT BE SERVICED DUE TO DESIGN. REPLACED FRONT LEFT AND FRONT RIGHT LOWER CONTROL ARMS, PLUS 2 TIRES WITH ONLY 11K MILES. PROBLEM APPEARS TO BE SUDDEN/RAPID DETERIORATION AND CATASTROPHIC FAILURE SINCE ALL 4 TIRES WERE REPLACED AT 50K MILES WITH ZERO EVIDENCE OF ABNORMAL WEAR AND NO STEERING ISSUES. VEHICLE HAS NOT BEEN WRECKED OR DRIVEN OFF-ROAD. NUMEROUS JEEP FORUMS AND BLOGS WITH COMPLAINTS ABOUT THE 2008 JEEP PATRIOT FRONT SUSPENSION. LOCAL JEEP DEALER SERVICE MANAGER CLAIMED NEVER SEEN THIS ISSUE BEFORE OR REPLACED ANY LOWER CONTROL ARMS ON THIS YEAR, MAKE AND MODEL. HAD WORK DONE AT INDEPENDENT GARAGE SINCE DEALER SERVICE MANAGER WAS APPARENTLY NOT TELLING THE TRUTH OR WITHHOLDING FACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467488July 23, 2012
ENGINE AND ENGINE COOLING
WE WERE DRIVING THE 2012 JEEP PATRIOT FROM MICHIGAN TO NEW MEXICO, HAD JUST CROSSED NM STATE LINE. WE WERE TRAVELING AT 80 MPH ON A 95 DEGREE DAY WHEN THE ENGINE SUDDENLY QUIT CAUSING THE VEHICLE TO STOP ALMOST IMMEDIATELY IN THE MIDDLE OF THE EXPRESSWAY. WE WERE ABLE TO GET INTO THE EXPRESSWAY MEDIAN (BARELY!) AND ATTEMPTED TO RESTART THE VEHICLE--NOTHING! WE HAD NO WARNING LIGHTS OR INDICATIONS OF ANY PROBLEMS WITH THE VEHICLE; IT HAD JUST OVER 1800 MILES ON IT. VEHICLE WAS TOWED TO A NM DEALER WHO TOLD US HE HAD ANOTHER PATRIOT IN THE PRIOR WEEK WITH THE EXACT SAME PROBLEM. DEALER DID NOT KNOW THE "FIX" FOR OUR ENGINE FAILURE --EVEN SUGGESTED WE JUST DRIVE THE CAR (IN THE DESSERTS OF NM) AND IF IT DIED AGAIN WE COULD JUST WAIT UNTIL IT MIGHT RESTART! WE HAD TO LEAVE THE CAR IN CLOVIS, NM AND RENT A CAR TO COMPLETE THE TRIP. THE 2012 JEEP PATRIOT PREVIOUSLY WRITTEN ABOUT HAS HAD A SECOND ENGINE FAILURE AT HIGHWAY SPEEDS. THE CLOVIS, NM CHRYSLER DEALER ASSURED US THE CAR WAS SAFE TO DRIVE AFTER THE FIRST ENGINE FAILURE; WE DROVE THE CAR LESS THAT 250 MILES AND THE ENGINE SUDDENLY DIED ON THE EXPRESSWAY AGAIN! VEHICLE WAS AGAIN TOWED AFTER STRANDING DRIVER IN THE MIDDLE OF NOWHERE. DOES SOMEONE HAVE TO BE KILLED BEFORE CHRYSLER WILL FIX THIS PROBLEM? THERE ARE SEVERAL INCIDENTS REPORTED AT NHSTA BETWEEN MAY AND JULY OF 2012. I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE HAD THIS HAPPEN AND DIDN'T REPORT IT AT NHTSA. PLEASE LET ME KNOW WHAT I CAN DO TO GET THIS RESOLVED--THIS CAR IS A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466357July 18, 2012
ENGINE
TRAVELING AT 65 MPH ON STATE HIGHWAY IN WYOMING ABOUT AN HOUR OUT OF CASPER WHEN THE ENGINE SHUT DOWN AND WOULD NOT RESTART. TEMPERATURE WAS IN THE 80S AND SKY WAS PARTLY OVERCAST. THERE WAS NO CELL PHONE COVERAGE, BUT A HIGHWAY PATROL OFFICER STOPPED AND ASSISTED. AFTER ABOUT AN HOUR THE ENGINE DID RESTART AND WE WERE ABLE TO TRAVEL ON WITHOUT FURTHER INCIDENT. THIS IS THE SECOND TIME IN A MONTH THAT THE ENGINE HAS SHUT DOWN WITHOUT ANY ASCERTAINABLE REASON. THIS TIME THE TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST OFF THE TRAVELED PORTION OF THE HIGHWAY. THE FIRST TIME WAS ON INTERSTATE 25 IN UTAH, THE TRAFFIC WAS VERY HEAVY AND WE WERE LUCKY THAT THERE WAS NOT AN ACCIDENT. THE PRIOR TIME THE CAR WOULD NOT RESTART UNTIL THE NEXT DAY AND WAS TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466397July 18, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR ISN'T GETTING ANY FUEL. WHILE TRYING TO ACCELERATE IT SOUNDED LIKE I WAS GOING TO FLOOD IT OUT. IT WOULD ONLY GO 5-10MPH. VERY BAD HESITATION AND SHAKING AND ENGINE LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465724July 15, 2012
SUSPENSION
HAD TO REPLACE BOTH LEFT AND RIGHT FRONT LOWER CONTROL ARMS AND BALL JOINTS AT 57000 MILES. AND HAD TO HAVE IT LINED UP AGAIN. TOTAL COST 980.00 THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466182July 13, 2012
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE STALLS WHEN IDLING DURING RAIN OR WET CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464745July 9, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ESC WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464524July 7, 2012
SUSPENSION
IN DECEMBER I HAD TAKEN MY JEEP IN FOR NEW BRAKES AS THEY WENT BAD AND WAS TOLD MY FRONT CONTROL ARMS WERE BAD AND GOING TO NEED REPLACED. I COULDN'T AFFORD IT AT THE TIME AND IT SEEMED TO BE RUNNING OK. IN MAY IT WAS RUNNING TERRIBLE, VERY SHAKY AND BUMPY. WHEN I TOOK IT IN I WAS TOLD FRONT CONTROL ARMS AND BUSHINGS AND ONE BACK CONTROL ARM AND BUSHINGS WERE ALL BAD/BROKEN. AS A RESULT OF THAT I ALSO RUINED MY TIRES AND HAD TO REPLACE THOSE AS WELL. AT THE REPAIR TIME ONLY HAD ABOUT 56000 MILES ON IT. THIS WAS A VERY COSTLY REPAIR AS WELL. (OVER 1600 DOLLARS TOTAL AND THAT IS WITH A DISCOUNT I GET). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464449July 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS NOT DIAGNOSED BECAUSE THE ENGINE STARTED ON THE FIRST ATTEMPT. THE IDENTICAL FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,300. UPDATED 8/6/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464234July 5, 2012
VEHICLE SPEED CONTROL
TL* CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN CANCELLED. THE CONTACT WOULD HAVE TO SHUT THE ENGINE OFF COMPLETELY IN ORDER TO DEACTIVATE THE CRUISE CONTROL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED BUT DID NOT PROVIDE THE CONTACT WITH THE EXACT REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT HAD EXPERIENCED THE SAME FAILURE FOUR TIMES. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464135July 3, 2012
ENGINE
I-15 OUTSIDE ST. GEORGE, UTAH. OUTSIDE TEMP 110. 4:30 P.M. DRIVING SINCE 11 A.M. DRIVEN 275 MILES ON A FULL TANK OF MID GRADE GAS WITH OVER 1/4 TANK LEFT. ENGINE SHUT DOWN AND WOULD NOT RESTART. TRIED AGAIN SEVERAL TIMES OVER THE NEXT TWO HOURS. ENGINE WOULD CRANK BUT NOT FIRE. TOWED INTO STEPHEN WADE JEEP DEALERSHIP AND LEFT OVERNIGHT. VEHICLE STARTED THE NEXT MORNING. REPAIR SHOP COULD FIND NO PROBLEM. HAVE DRIVEN 600 MORE MILES SINCE THEN WITH NO PROBLEM. THERE WAS NO CRASH BECAUSE WE WERE FORTUNATE TO GET OFF THE ROAD WITHOUT INCIDENT ALTHOUGH TRAFFIC WAS VERY HEAVY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463962July 2, 2012
SUSPENSION
2008 PATRIOT FAILED INSPECTION 1 YEAR AFTER BUYING IT PRE-OWNED LOWER CONTROL ARM-$241.52 OUTTER TIE ROD 74.78 FRONT END REPAIR- 153.00 ALIGNMENT 79.95
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463378June 28, 2012
SUSPENSION
MY JEEP PATRIOT NEEDED FRONT BALL JOINTS AND CONTROL ARMS REPLACED AT 32,000 MILES. IT HAS NEVER BEEN DRIVEN RECKLESSLY OR EVEN OFF ROAD. IT WAS A $1,045.00 REPAIR JOB. THE MECHANIC SAID IT WAS A HAZARD TO DRIVE. THE JEEP FORUMS ARE ALIVE WITH COMPLAINTS ABOUT THE EXACT SAME REPAIR EARLY ON. THIS IS AN EXCESSIVE REPAIR AND A DANGER. HTTP://WWW.JEEPPATRIOT.COM/FORUM/SHOWTHREAD.PHP?T=37926&PAGE=4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463478June 28, 2012
STEERING, SERVICE BRAKES, SUSPENSION
I PURCHASED A USED JEEP PATRIOT WITH 32,952 MILES ON IT. PREVIOUS OWNER HAD BEEN TOLD TO REPLACE FRONT LOWER BALL JOINTS. I WAS TOLD THE FRONT WHEELS COULD FALL OFF AT ANY TIME. DEALERSHIP REPLACED THEM FOR ME ALONG WITH ROTORS. ORIGINAL TIRES HAD TO BE REPLACED BECAUSE OF DEFECTIVE BALL JOINTS, BUT THE NEW ONES ARE ALREADY SHOWING WEAR.THE DEALER & 2 OTHER SHOPS SAID WITH SUCH LOW MILEAGE IT SHOULD NOT HAVE THIS PROBLEM. AFTER BALL JOINTS/ROTORS WERE REPLACED THE PROBLEM WAS WORSE. NOT ONLY WAS A BALL JOINT STILL BAD BUT I WAS TOLD THAT BOTH CONTROL ARMS ARE BAD AND NEED REPLACED. NOW, AFTER BEING REPLACED ONCE (NOW JUST OVER 33,400 MILES ON THE JEEP) I AM TOLD IT IS NOT SAFE TO DRIVE OVER ABOUT 40MPH BECAUSE STILL A WHEEL COULD FALL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462841June 23, 2012
POWER TRAIN
ON THURSDAY THE 15TH OF JUNE 2012, I WAS DRIVING MY 2008 JEEP PATRIOT. THERE WAS NO HINT OF TROUBLE. I STOPPED FOR A LIGHT. WHEN THE LIGHT TURNED GREEN, I TRIED TO PUT THE JEEP IN FIRST GEAR. THE CLUTCH PEDAL WENT STRAIGHT TO THE FLOOR ALTHOUGH THE GEAR DID TAKE SUFFICIENTLY FOR ME TO MOVE THE CAR TO SAFETY. I CALLED AAA AND HAD THE VEHICLE TOWED TO BAXTER JEEP CHRYSLER, WHERE I HAD PURCHASED THE VEHICLE IN 2009. . I TOLD THEM THAT THE CLUTCH HAD SHOWN NO SLIPPAGE OR OTHER SIGNS OF IMPENDING FAILURE. THE CURRENT MILEAGE WAS 47,000. ON MONDAY, THEY FOUND THAT THE RELEASE BEARING/SLAVE CYLINDER HAD FAILED AND THAT FLUID HAD LEAKED FROM THE SLAVE CYLINDER INTO THE CLUTCH ASSEMBLY, WHICH COULD NOT BE CLEANED EFFECTIVELY. THEY STATED THAT THE CLUTCH ASSEMBLY ITSELF HAD TO BE REPLACED ALONG WITH THE SLAVE CYLINDER.THE COST OF THE REPAIR WAS $1338.56. IN THAT MODEL YEAR, I WAS TOLD THAT I HAD A LIFETIME WARRANTY ON THE POWER TRAIN. THE CHRYSLER REPRESENTATIVE CLAIMED THAT THE SLAVE CYLINDER WAS NOT COVERED UNDER THE WARRANTY BECAUSE IT WAS CONSIDERED PART OF THE CLUTCH. I DISAGREE. ALTHOUGH THE SLAVE CYLINDER SUBSERVES THE CLUTCH ASSEMBLY, IT IS PART OF THE POWER HYDRAULIC SYSTEM AND SHOULD BE COVERED BY THE WARRANTY. 1) CHRYSLER IS NOT HONORING THE ORIGINAL WARRANTY. 2) THERE IS A SERIOUS SAFETY DESIGN ISSUE WHEN THE HYDRAULIC COMPONENT CAN LEAK DIRECTLY INTO THE CLUTCH, IMMEDIATELY DESTROYING ITS FUNCTION. THE FAILURE OF THE CLUTCH WAS SUDDEN AND UNPREDICTABLE. THERE ARE SEVERAL POSTS ON INTERNET RAISING IDENTICAL ISSUES ABOUT THE JEEP DESIGN AND FAILURE TO HONOR THE SERVICE GUARANTEE. I AM RESPECTFULLY REQUESTING REDRESS, TO INCLUDE REFUND OF THE COST OF THE REPAIR, AND AN INVESTIGATION OF THE SAFETY OF JEEPS EQUIPPED WITH THE CURRENT MANUAL TRANSMISSION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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