Jeep Patriot Complaints

3,365 consumer complaints on file.

#10485178November 19, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
WHILE SERVICING THIS CUSTOMER'S VEHICLE WE PUT AN A TIRE INFLATOR ON THE VEHICLE'S VALVE STEM. THE VALVE STEM BROKE AND WAS VERY BRITTLE. THE TIRE LOST ALL AIR PRESSURE AND NEEDED TO BE REPAIRED AT A TIRE SHOP FOR $138. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484784November 15, 2012
STEERING, SUSPENSION, WHEELS
AT 62K MILES I HAD TO REPLACE MY DRIVER SIDE LOWER CONTROL ARM ASSEMBLY COSTING ME $300 AND NO HELP FROM CHRYSLER OR MY DEALERSHIP. NOW AT 93K MILES AND A YEAR AND HALF LATER, I NEED BOTH LOWER CONTROL ARMS REPLACED. THE ESTIMATE FOR THEM BOTH REPLACED IS $715. THAT'S OVER $1000 FOR SOMETHING THAT CHRYSLER KNOWS ABOUT AND DOES NOTHING TO ASSIST THEIR CUSTOMERS. I PURCHASED THIS CAR BRAND NEW, EVEN ORDERED FROM THE FACTORY, USING THE DISCOUNT MY COMPANY HAS WITH THEM, WE GET THE PREFERRED PRICE BEING A SUPPLIER FOR THEIR BEARINGS AND THIS IS THE QUALITY I GET? WHY EVEN PUT THE BEST BEARINGS IN THE WORLD ON THE JEEP IF YOU USE GARBAGE TO SUPPORT THE WHEEL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484116November 13, 2012
ELECTRICAL SYSTEM
DRIVING 65 MPG CAR JUST SHUT DOWN IN TRAFFIC, BARELY GOT IT OFF LINE OF TRAFFIC, COULD NOT GET IT STARTED, CALLED TOW TRUCK, WAS A HOT DAY, AND A COUPLE OF HOURS LATER TOW TRUCK CAME AND TOWED US TO NEAREST JEEP DEALER, AFTER TAKING IT OFF THE TOW TRUCK AT THE DEALER, IT IMMEDIATELY STARTED. THE PUT IT ON THE COMPUTER SAID THEY COULDN'T FIND ANYTHING AND DID NOT KNOW HOW TO PROCEED, THEY WERE CONCERNED BUT UNABLE TO HELP. WE THEN FINISHED OUR TRIP AND BROUGHT IT BACK TO OUR LOCAL DEALER, AND THEY WERE UNABLE TO FIND ANYTHING EITHER. DO NOT LIKE THE POSSIBILITY THAT THIS CAN OR WILL HAPPEN AGAIN, NEXT TIME IT COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483190November 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482577October 29, 2012
STEERING, SUSPENSION
SEVERE VIBRATION WHEN BRAKING IN FRONT END OF VEHICLE, WORSE WHEN BRAKING DOWNHILL. HAD TO HAVE BOTH FRONT CONTROL ARM/BALL JOINT ASSEMBLIES REPLACED, ALONG WITH THE LEFT OUTER TIE ROD END. CHECKED THE JEEP CUSTOMER WEB SITE AND FOUND MANY SIMILAR INCIDENTS REPORTED BY OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482581October 29, 2012
ENGINE
IT HAS HAPPEN 3 TIMES THAT AS I AM APPROACHING A STOP SIGN, I REDUCE THE SPEED,MAKE THE STOP AND FROM THERE, THE VEHICLE TURNS OFF AND I GET STUCK ON THE STOP SIGN. I HAVE TO WAIT ABOUT 3 MINUTES TO RE-START THE ENGINE. IT HAS ALSO HAPPENED ONCE ON A RED LIGHT AND AGAIN, I WAIT COUPLE MINUTES AND RE-START THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482583October 29, 2012
WHEELS, TIRES
WHEN I FIRST PURCHASED THE CAR, I NOTICE THAT I HAD TO FILL UP THE GAS EVERY WEEK. AFTER A WHILE THE LOW AIR NOTIFICATION CAME ON. BASICALLY I FIND MYSELF ADDING AIR TO THE TIRES ONCE EVERY FEW WEEKS. SINCE I'VE DONE THAT I NOTICED I HAVE A LITTLE BETTER GAS MILEAGE. BUT I WANTED TO KNOW AM I ALONE WITH THE FAULTY TIRES OR ARE THEY LEAKING AND WHAT SHOULD I DO. DO I GO BACK TO THE DEALER? THEY ARE GOODYEAR BRAND OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481572October 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 35MPH MAKING A LEFT TURN THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF THE INTERSECTION WITH ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER THE CONTACT WAS NOT SURE IF THE DEALER PERFORMED A DIAGNOSTIC HOWEVER, THE VEHICLE'S MAIN COMPUTER CHIP WAS UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 11/13/12 *CN UPDATED 11/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481573October 23, 2012
ENGINE, ELECTRICAL SYSTEM
I PURCHASED MY 2011 JEEP PATRIOT IN MARCH 2011 AND ONE DAY IT SUDDENLY STALLED WHILE TRAVELING 50-55 MPH ON THE INTERSTATE. THE CAR HAD BEEN TRAVELING ON THE ROAD FOR ONLY 5 MINUTES PRIOR TO THE INCIDENT, WITH NO STOPS OR PROBLEMS. I WAS MEETING MY HUSBAND FOR LUNCH AND THE CAR JUST STALLED AND I PULLED OVER ON THE SIDE. I WAS IN SHOCK BECAUSE THE WERE CARS BEHIND ME AND I IMMEDIATELY PUT MY EMERGENCY LIGHTS ON. I CALLED MY HUSBAND AND TOLD HIM WHAT HAPPENED AND HE ASKED ME DID I HIT A BUMP WRONG THAT MAY HAVE CAUSED THIS ISSUE AND I SAID NO. I IMMEDIATELY CALLED MY DEALER AND LEFT A MESSAGE. THE SERVICE CENTER CALLED BACK AND I GAVE THEM DETAILS. THEY TOLD ME TO BRING THE CAR FOR A FEW DAYS AND ALLOW THEM TO DRIVE IT, BUT I WOULDN'T HAVE A REPLACEMENT VEHICLE. SO THEY TOLD ME THAT IF IT GAVE ME ANY OTHER ISSUES TO GIVE THEM A CALL. A FEW MONTHS LATER IT DID THE SAME THING, AGAIN WHEN I FIRST TOOK OFF LEAVING MY HOME. AT THIS POINT I WAS ASSUMING IT WAS SOMETHING I WAS DOING OR HITTING A BUMP WRONG. SO I CALLED THEM AND GAVE ANOTHER NOTICE TO THE DEALER. SAME DAY THE WINDOWS STARTED TO GO DOWN BY THEMSELVES. AGAIN, I THOUGHT I TOUCHED THE SWITCH WRONG AND CAUSE THE WINDOW TO ROLL ALL THE WAY DOWN BUT IT NOT ONLY DID IT TO MY WINDOW THE PASSENGER WINDOW DID THE SAME. SO DURING THE FIRST OIL CHANGE AT THE DEALERSHIP, I TOLD THEM TO CHECK EVERYTHING OUT BECAUSE THE VEHICLE WAS DOING WEIRD STUFF. NEVER SAW ANY WARNING LIGHTS ON THE DASHBOARD. NO PUTTING OCCURRED WHEN THE CAR SHUT DOWN. IT'S BEEN OVER A YEAR NOW AND WE HAVE ONLY DEALT WITH THE WINDOWS GOING DOWN BY THEMSELVES, BUT THE CAR ISN'T TURNING OFF..THANK GOD! MY FATHER IN LAW BROUGHT THE RECALL ISSUE TO OUR ATTENTION AND WANTED US TO CONTACT THE DEALER BECAUSE WE HAVE TWO YOUNG KIDS. WE TRAVEL ALOT AND WOULD LIKE THIS MATTER TAKEN CARE OF BEFORE WE DECIDE TO TRAVEL FOR THE HOLIDAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481363October 22, 2012
ENGINE
TL* THE CONTACT PREVIOUSLY RENTED A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTO RENTAL CENTER. THE CONTACT WAS UNAWARE OF THE REPAIR PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. RECENTLY, THE CONTACT DISCOVERED THERE WAS AN OPEN INVESTIGATION RELATED TO THE SIMILAR DEFECT UNDER NHTSA ACTION NUMBER PE12032 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE. UPDATED 12/11/12*LJ UPDATED 12/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481392October 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY AND TRIED RESTARTING THE VEHICLE BUT TO NO AVAIL. AS THE CONTACT WAS TRYING TO RESTART THE VEHICLE, SHE NOTICED THAT THE VEHICLE WOULD SURGE FORWARD. THE VEHICLE WAS LATER TOWED TO THE DEALER AND AFTER DIAGNOSIS SHE WAS INFORMED THAT THE FAILURE COULD HAVE POSSIBLY BEEN CAUSED BY THE AUTOMATIC SHUTDOWN RELAY (ASD). THE ASD RELAY WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 11,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481441October 22, 2012
VISIBILITY:REARVIEW MIRRORS/DEVICES
HEATED MIRRORS: THE MIRRORS ARE HEATED TO MELT FROST OR ICE. THIS FEATURE IS ACTIVATED WHENEVER YOU TURN ON THE REAR WINDOW DEFROSTER. USING THIS FEATURE DURING MORNING WARM-UP I WAS SURPRISED TO FIND THE DRIVERS SIDE MIRROR WITH A TOP TO BOTTOM VERTICAL CRACK DOWN THE MIRROR AFTER A BRIEF 15 MINUTE WARM-UP PERIOD. THIS OCCURRED IN MY DRIVEWAY IN AN OPEN AREA AT A TEMPERATURE OF AROUND 26 DEGREE F. FAULTY PART OR NON-TEMPERED GLASS USED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481452October 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER OF THE ROAD HOWEVER, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: PE12032 (ENGINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481471October 22, 2012
POWER TRAIN, ENGINE
STOPPED AT RED LIGHT ON INCLINE, WENT TO GO CAR WOULD ONLY ROLL BACKWARDS WITH NO ENGINE RUNNING. TURNED OFF KEY, RESTARTED VEHICLE. STOPPED AT SAME LIGHT INCIDENT WAS REPEATED 2 MORE TIMES. ENTERING HIGHWAY AT STOP LIGHT CAR APPROXIMATELY GOING LESS THAN 5 MPH ENGINE STOPPED RUNNING. TURNED KEY OFF AND TURNED THE CAR BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481279October 21, 2012
ENGINE
ACCELERATING ON THE INTERSTATE WHEN THE ENGINE DIED. WOULD NOT START FOR THE NEXT 2 1/2 HOURS. DEALERSHIP FOUND NOTHING WRONG THE NEXT MORNING. ELECTRICAL SYSTEMS ALL APPEARED FINE, CAR WOULD NOT TURN OVER. NO "ERROR CODES" APPEARED WHEN DIAGNOSTICS WERE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481861October 21, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE CAR WITH GAS AT THE PUMP, IT FAILS TO SHUT OFF WHEN FULL AND POURS FROM THE TANK NOZZLE NECK AND SPLASHED DOWN THE SIDE OF THE CAR AS WELL AS THE INDIVIDUAL FILLING THE TANK WITH GAS. THE ONLY REASON THAT THE GAS CEASES TO FLOW OUT OF THE TANK IS DUE THE SAFETY FEATURE OF THE PUMP NOZZLE WHEN IT SHUTS DOWN. AFTER RESEARCHING THIS PROBLEM ONLINE, I HAVE LEARNED THAT IT IS A COMMON OCCURRENCE WITH THIS MODEL JEEP. THE IS NOT AN OCCASIONAL OCCURRENCE, BUT ONE WHICH HAPPENS EVERY TIME THE CAR IS FILLED REGARDLESS OF HOW THE PUMP NOZZLE IS PLACE IN THE FILLER NECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481307October 21, 2012
STEERING, SUSPENSION, POWER TRAIN
AT LESS THAN 370000 MILES, (JUST OUT OF WARRANTY) I NOTICED A CLUNKING AND RATTLING NOISE FROM THE FRONT DRIVER SIDE OF MY 2009 JEEP PATRIOT. AFTER A FEW DAYS IT SPREAD TO THE PASSENGER SIDE FRONT. WHEN TAKING OFF OR BRAKING, ESPECIALLY AROUND 5-10 MPH, THE CLUNKING IS REALLY LOUD. I DROVE TO CHRYSLER IN WIESBADEN, GERMANY, AND INFORMED THEM THAT I BELIEVE IT WAS A LOWER BALL JOINT MAKING THE NOISE ON BOTH SIDES. LATER THEY CALLED ME AND SAID I WAS RIGHT, AND THEY DO NOT DO BALL JOINT REPAIR, THEY REPLACE THE CONTROL ARM. MAKES SENSE, I AM A MECHANIC, SAE CERTIFIED, WORKING AT A REPAIR FACILITY. THE CUSTOMER SERVICE MANAGER ALSO SAID I NEEDED A CV BOOT ON THE PASSENGER SIDE. COST OF A CONTROL ARM (PART ONLY-600 EURO!!. COST OF A CV BOOT, JUST A PIECE OF RUBBER, 201 EURO. PARTS ONLY. TOTAL COST WITH PARTS AND LABOR WOULD HAVE BEEN 1,060 EURO, ABOUT 1200 US DOLLARS FOR ONE SIDE ONLY. I DID NOT ALLOW THEM TO ROB ME, SO I ORDERED BOTH SIDES, CONTROL ARMS, CV BOOTS, INNER AND OUTER TIE RODS COMPLETE. I INSTALLED THEM WITH THE HELP OF MY SUPERVISOR USING MANUFACTURER'S DATA TO TORQUE ALL BOLTS AND NUTS. PARTS USED WERE CHRYSLER USA PARTS. THE REPLACEMENT PARTS STARTED MAKING THE SAME NOISES THE SAME DAY. CHRYSLER NEEDS TO RECALL THESE CARS AND MANUFACTURE A FITTING PART. THE MATERIAL IS TOO CHEAP FOR SUCH A HEAVY CAR. SO, NO WARRANTY, NO RECALL (NOBODY DIED YET!) AND NO COOPERATION FROM CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481317October 21, 2012
ENGINE
MY PATRIOT STALLED ON THE FREEWAY. THIS WAS THE SECOND TIME THIS HAS HAPPENED. I TOOK IT TO THE MECHANIC WHERE THEY SAID THIS COULD HAVE BEEN FROM A FAULTY GAS GAUGE AND I WAS OUT OF GASOLINE. I DO NOT THINK THIS WAS THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481222October 20, 2012
ENGINE
ENGINE SHUTS OFF WHILE DRIVING AND WILL NOT RESTART. ELECTRICAL SEEMS TO KEEP WORKING AND ENGINE WILL TURN OVER BUT NOT RESTART. LET THE VEHICLE SIT FOR A COUPLE HOURS AND IT MAY RESTART. HAPPENED 3 TIMES AND EACH TIME HAD THE JEEP TOWED TO DEALER AND DEALER COULD NOT FIND ANY PROBLEM. ON THE 3RD BREAKDOWN THE DEALER INSTALLED THESE NEW PARTS MODULE FUEL PUMP, MODULE FUEL PUMP LEVEL UNIT, LEVEL UNI-AUXILIARY UNIT, TUBE-FUEL TRANSFER, FUEL MODULE SEAL. I HAVE DROVE THE JEEP A COUPLE THOUSAND MILE SINCE THE REPAIR. ITS HARD TO TELL IF ITS ACTUALLY REPAIRED BECAUSE THE JEEP WOULD RUN OVER A THOUSAND MILES BETWEEN FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481237October 20, 2012
ENGINE, VEHICLE SPEED CONTROL
JEEP SEEMS TO GET REVVED UP AND GETS STUCK THERE, AND I CAN'T SEEM TO STOP IT SHORT OFF SHUTTING IT DOWN. LAST TIME THIS HAPPENED WAS ON 10/8/12 AS I WAS GETTING ON FREEWAY. I WAS NOT GOING MORE THAN 30 MILES AN HOUR WHEN ALL OF A SUDDEN IT REVVED UP TO ABOUT 5. HOWEVER, WHEN I TOOK FOOT OFF GAS IT DID NOT GO DOWN, EVEN AFTER TAPPING BRAKE. ALSO, EVEN AFTER GIVING GAS AGAIN, COULD BARELY GET IT TO MOVE SO I COULD GET TO SIDE OF ROAD,(THANK GOODNESS NOBODY WAS BEHIND ME) AS I COASTED OVER AND SHUT IT DOWN RIGHT THERE, AFTER RESTARTING IT WAS FINE. MY MOM AND SISTER WERE WITH ME AND CAN VERIFY WHAT HAPPENED. THIS HAS ACTUALLY HAPPENED A COUPLE OF TIMES BEFORE, BUT NEVER WHEN ENTERING FREEWAY! THE FIRST TIME IT HAPPENED WAS 2010 AND I CALLED DEALER RIGHT AFTER INCIDENT,(ACTUALLY SHUT JEEP OFF AND CALLED RIGHT AWAY), DON'T THINK THEY BELIEVED ME. JEEP ALSO FEELS LIKE IT IS GOING TO STALL (MORE OFTEN THIS YEAR), ESPECIALLY AT LIGHTS, HAVE TO GIVE IT GAS WHILE WAITING. I MENTIONED THIS ALSO AT LAST OIL CHANGE AT DEALER, NOBODY SEEMS TO THINK THERE IS A PROBLEM. AFTER HEARING ABOUT INCIDENTS WITH 2011 AND 2012 MODELS I THOUGHT I SHOULD DOCUMENT MINE AS MAY BE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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