Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10149896February 9, 2006
SEATS:MID/REAR ASSEMBLY
DT*: THE CONTACT STATED THE REAR HEAD REST DID NOT PULL DOWN TO ALLOW A CHILD SEAT TO BE SECURED IN THE SEAT SAFELY. BECAUSE OF THE HEAD REST THE CHILD SEAT WAS PUSHED FORWARD. THE DEALERSHIP AND MANUFACTURER DETERMINED THE HEAD REST IS DESIGNED IN THAT MANOR AND IT IS A PROBLEM IN THAT TYPE OF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150800February 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN IGNITION KEY IS IN PLACE WITH THE 2005 GRAND CHEROKEE LAREDO RUNNING, IT IS POSSIBLE TO BUMP THE LOWER EDGE OF THE KEY WITH THE DRIVER'S KNEE. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE REMEDY WOULD BE TO RAISE THE IGNITION SWITCH OR MAKE THE KEY SMALLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149014January 30, 2006
SEAT BELTS
DT*: THE CONTACT STATED AFTER PURCHASING A NEW VEHICLE HE DISCOVERED THAT THE SEAT BELT STRAPS DID NOT HAVE ADEQUATE LENGTH TO LOCK INTO THE BUCKLE ASSEMBLY FOR LARGE OCCUPANTS. THE DEALERSHIP PROVIDED FREE SEAT BELT EXTENDERS. UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148318January 22, 2006
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCES A SHUDDERING, HESITATION OR BUCKING MOTION WHEN DRIVING AROUND TOWN 20-30 MPH AND ALSO ON THE HIGHWAY. TAKEN TO BLEVINS BROTHERS IN OGDENSBURG, NY AND HAD E13 RECALL COMPLETED. PROBLEM CONTINUED. E-MAILED CHRYSLER CUSTOMER RELATIONS ABOUT PROBLEM AND TOLD THE INFO I WAS REQUESTING WAS "EITHER PROPRIETARY OR UNAVAILABLE". ALSO MADE A PHONE CALL TO CHRYSLER CUSTOMER RELATIONS AND HAD THEM NOTE ADDITIONAL COMPLAINT REGARDING PROBLEM. BLEVINS BROTHERS SERVICE MANAGER ARRANGED FOR VEHICLE TO BE TAKEN BY A TECHNICIAN TO A DAIMLER CHRYSLER SCHOOL FOR EVALUATION BY COURSE INSTRUCTOR. HE AGREED THERE WAS A PROBLEM AND SUGGESTED REPLACEMENT OF TORQUE CONVERTER AS WATER MAY HAVE DAMAGED UNIT PRIOR TO E13 RECALL COMPLETION. TORQUE CONVERTER WAS REPLACED. PROBLEM CONTINUED AND BECAME WORSE DUE TO FALL AND WINTER TEMPERATURE DROP. WAS ADVISED BY BLEVINS BROTHERS TO CALL CHRYSLER CUSTOMER RELATIONS AND HAVE THEM OPEN A CLAIM ON THE VEHICLE. CHRYSLER REFUSED TO OPEN CAIR CLAIM AND TOLD ME I SHOULD CONTACT DEALER. THEY ALSO TOLD ME THERE WAS A BOOKLET IN THE GLOVE COMPARTMENT I SHOULD READ. THE BOOKLET REFERRED TO PROVIDED INFO ABOUT STATE LEMON LAWS. DEALER SAID CHRYSLER HAS TOLD THEM THIS IS A CHARACTERISTIC OF THE VEHICLE AND THERE IS NO FIX FOR IT NOR IS ANY PLANNED. A CHRYLSER ENGINEER (GARY VLECK) SAYS THEY HAVEN'T HAD ANY OTHER COMPLAINTS. HE REFUSED TO COME TO THE DEALERSHIP TO DRIVE THE VEHICLE. I FEEL THIS A FLAW IN THE MDS (MULTI-DISPLACEMENT SYSTEM) THAT REGULATES WHETHER THERE ARE 8 OR 4 CYLINDERS IN OPERATION. I ALSO FEEL CHRYSLER IS TRYING TO STONEWALL THE PROBLEM BY TELLING CUSTOMERS THAT THIS IS HOW THEIR VEHICLE IS SUPPOSED TO OPERATE. THEY ARE HOPING CUSTOMERS WILL NOT TAKE IT ANY FURTHER AND GIVE UP. THIS MDS ENGINE IS ALSO PRESENT IN MAGNUMS, CHARGERS, 300S, DURANGOS, COMMANDERS AND 06 RAMS. IT WOULD BE INTERESTING TO SEE IF THIS PROBLEMS EXISTS WITH THESE VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147081January 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE ,BEGAN ACTING UNUSUAL IN MID NOVEMBER 2005. THE TRANSMISSION WOULD CLUNK WHEN PUT INTO DRIVE , THE VEHICLE SEEMED TO HESITATE BEFORE MOVING, ALSO ON 2 OCCASIONS THE VEHICLE WOULD DOWN SHIFT TO FIRST GEAR AND THEN BACK TO DRIVE ON ITS OWN WHILE IN MOTION. ON DECEMBER 18, 2005 I TOLD THE JEEP DEALER SERVICE MANGER OF THE PROBLEM WHEN I TOOK THE VEHICLE IN , I HAD RECEIVED FROM DAIMLER-CHRYSLER A RECALL NOTICE CONCERNING THE TRANSMISSION , AS FAR AS I KNOW THE DEALERSHIP PERFORMED THE RECALL REPAIR. THE VEHICLE SEEMED FINE UNTIL DECEMBER 30, 2005 WHEN WHILE TRAVELING ON THE EXPRESSWAY AT 55 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED THE VEHICLE AGAIN DOWNSHIFTED TO FIRST GEAR MOMENTARILY , ALL THE WARNING LIGHTS CAME ON THEN SHIFTED BACK TO DRIVE THE ENGINE REVVED UP AND SPEED UP UNEXPECTEDLY . I THEN LOST CONTROL OF THE VEHICLE SPINNING OUT AND HITTING THE CONCRETE DIVIDER WALL OF THE EXPRESSWAY. THE VEHICLE SUSTAINED OVER $10,000 IN DAMAGE, LUCKILY THERE WERE NO INJURIES TO ME OR MY PASSENGER. I HAVE NOTIFIED CHRYSLER AND MY INSURANCE COMPANY OF PROBLEM, AT THIS POINT I HAVE NOT AUTHORIZED ANY COLLISION REPAIRS TO THIS VEHICLE. CHRYSLER SAID THEY WOULD INSPECT THE VEHICLE, I AWAIT TO SEE WHAT THEY WILL DO. I DON'T INTEND TO REPAIR OR DRIVE THIS VEHICLE AGAIN OR ANY JEEP CHEROKEE ,FOR THAT MATTER AS TO ITS UNSAFE TRANSMISSION . *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147088January 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V396000 REGARDING THE AUTOMATIC TRANSMISSION. THE RECALL WAS PERFORMED ON THE VEHICLE, BUT AFTERWARDS IT CONTINUED TO SHUDDER WHILE DRIVING. ALTHOUGH THE REPAIRS WERE PERFORMED ACCORDINGLY THE VEHICLE HAD A STRONG SHUDDER THAT COULD PHYSICALLY BE FELT BY THE CONTACT AS WELL AS A LOUD CHATTER FROM THE TRANSMISSION. WHILE SHIFTING FROM PARK TO REVERSE THERE WAS A LOUD CLANKING NOISE. ASIDE FROM THE PROBLEM WITH THE AUTOMATIC TRANSMISSION THE ELECTRICAL SYSTEM DISPLAYED SOME ABNORMALITIES. WHILE DRIVING THE DASHBOARD PANEL LIGHTS ILLUMINATED AND ALL OF THE GAUGES, SUCH AS THE FUEL AND SPEEDOMETER FAILED TO REGISTER. THE DEFROSTER WHICH WAS IN USE AT THAT TIME STOPPED WORKING. THIS PROBLEM LASTED ONLY A MATTER OF SECONDS BUT RETURNED TO NORMAL WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THIS OCCURRED 5 OR 6 TIMES IN A 5 MILE RADIUS AND ABRUPTLY STOPPED WITH NO FURTHER INCIDENT. WHEN THE CONTACT RETURNED THE VEHICLE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION, THE ELECTRICAL SYSTEM PROBLEM WAS REPORTED TO THE SERVICE DEPARTMENT. THE CONTACT LEFT THE VEHICLE AT THE DEALER FOR INSPECTION. HOWEVER, THE SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146348December 29, 2005
UNKNOWN OR OTHER
NEW 2005 JEEP GRAND CHEROKEE HAS BEEN IN/OUT OF DEALERSHIP 5 TIMES FOR LEAKS IN FRONT A-PILLARS. HAS BEEN IN SHOP 2X FOR THE TRANSMISSION RECALL, AND A MISTAKE THEY MADE COMPLETING THE SERVICES. CAR IS GOING INTO SHOP AGAIN BECAUSE THE AUTO SENSOR ON THE REAR-VIEW MIRROR IS MALFUNCTIONING. WE FILED LEMON LAW WITH DAIMLER, AND ARE AWAITING A RESPONSE. FILING COMPLAINT WITH THE STATE OF OREGON ON THE DEALERSHIP DUE TO CUSTOMER SERVICE ISSUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145977December 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
3.7 L JEEP GRAND CHEROKEE LAREDO WITH 9,000 MILES. FIRST MAJOR TRIP WE HAVE (ABOUT 500 MILES AWAY FROM HOME), OUR VEHICLE STALLED. THERE WAS FIRE UNDER THE HOOD, IT'S GOOD THAT THE SUV STALLED IN FRONT OF THE SERVICE CENTER OR THERE COULD BE AN EXPLOSION. WE JUST PURCHASED THIS VEHICLE IN LESS THAN 6 MOS. THE SERVICE CENTER TOLD US THAT IT WILL TAKE ABOUT 2 WEEKS TILL WE COULD GET OUR JEEP BACK AND IT'S ALREADY 17 DAYS; I MADE A FOLLOW-UP AND WAS TOLD THAT THEY HAVEN'T RECEIVED THE TRANSMISSION THAT THEY'VE ORDERED. THE SERVICE CENTER HAVE US RENT A CAR. CALLED CHRYSLER AND WE WERE TOLD THAT THERE IS ONLY SAFETY CONCERN AND OUR VIN NUMBER IS NOT INCLUDED IN THE RECALL. HOW IS THAT POSSIBLE WHEN IN ONE WEB PAGE, WE SAW 18 SIMILAR TRANSMISSION COMPLAINTS ON THE SAME VEHICLE? CHRYSLER WON'T COVER OUR CAR RENTALS AND MOTEL. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10145737December 20, 2005
ELECTRICAL SYSTEM:IGNITION
GRAND CHEROKEE SHUT OFF BY ITSELF (LOST POWER STEERING AND BRAKES). CAR STARTED RIGHT BACK UP. THIS HAPPENED ON A MAJOR HIGHWAY AROUND A SHARP CURVE AND COULD HAVE RESULTED IN A CAR ACCIDENT WITH INJURIES OR EVEN DEATH. BROUGHT THE CAR TO A DEALER AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND SOMETIMES THE INTERNAL COMPUTER NEEDS TO BE REBOOTED. I BOUGHT THE CAR BECAUSE OF ALL THE SAFETY FEATURES. I WILL PROBABLY TRADE THIS CAR IN. IT'S NOT WORTH MY WELL-BEING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145651December 19, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED ON THREE SEPARATE OCCASIONS THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS PRESSED. TO STOP THE VEHICLE HE PUT IT IN NEUTRAL, WAITED FOR THE RPMS TO COME BACK DOWN. HE TOOK THE VEHICLE TO THE DEALERSHIP EACH TIME, AND THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THEREFORE, THE CONTACT SOLD THE VEHICLE BACK TO THE DEALERSHIP. *AK THE CONSUMER STATED HE WAS INJURED. UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10145103December 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS A SAFETY ISSUE REGARDING THE RECENT RECALL OF THE 2005 JEEP WITH TRANSMISSION PROBLEMS. BECAUSE OF THE TRANSMISSION PROBLEMS OUR JEEP STOPPED DEAD WHILE WE WERE GOING 65 MILES AN HOUR ON THE NEW JERSEY TURNPIKE. LUCKILY WE WERE NOT KILLED. WE HAD IT TOWED OVER 100 MILES TO OUR DEALER ON LONG ISLAND (EAST HILLS CHRYSLER JEEP) TO HAVE IT FIXED. THEY SWORE THEY FIXED IT A FEW DAYS LATER, ONLY FOR THIS TO HAPPEN TO US AGAIN A MONTH LATER. WE TOWED IT AGAIN TO OUR JEEP DEALER AND SHORTLY AFTER WE WERE TOLD, THIS TIME IT WAS REALLY FIXED. FOR THE THIRD TIME, A MONTH LATER, IT HAPPENED AGAIN. AFTER AVOIDING BEING KILLED 3 TIMES, WE DO NOT TRUST THEY KNOW HOW TO FIX THIS RECALL. IT IS A LEASED JEEP AND ALL WE WANT IS TO BE LET OUT OF THE LEASE AND THEY REFUSE. THEY SWEAR NOW IT IS REALLY FIXED. DID THEY LIE THE OTHER 2 TIMES? I AM AFRAID TO DRIVE THIS CAR OR LET ANYONE I LOVE IN THE CAR, AS WELL AS POSSIBLY ENDANGER ANYONE DRIVING NEAR US. I THINK THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED FOR THE REST OF THE RECALLED JEEPS, BUT FOR US, WE JUST WANT A DIFFERENT CAR. THIS DEALER'S SERVICE DEPARTMENT OBVIOUSLY DOESN'T KNOW HOW TO FIX IT AND THIS SHOULD BE INVESTIGATED. ALSO, WE CONTACTED DAIMLER CHRYSLER''S CUSTOMER SERVICE DEPARTMENT NUMEROUS TIMES. WE WERE LISTENED TO SYMPATHETICALLY BUT NOTHING WAS EVER DONE ABOUT IT. UPDATE: I DECIDED TO WAIT TO SEE IF OUR JEEP DEALERSHIP WOULD DO THE RIGHT THING BEFORE I SENT THIS IN, BUT THEY REFUSED AND MADE US PICK IT UP AFTER THEY CLAIMED IT WAS YET AGAIN REALLY FIXED FOR THE THIRD TIME. A FEW DAYS LATER, ON DECEMBER 11TH, IT BROKE DOWN AGAIN. THE CAR WAS TOWED BACK TO THEM - THE 4TH TIME IT HAS BROKEN DOWN FROM THIS SAME PROBLEM. NOW THEY ARE SAYING THERE IS NOTHING WRONG WITH THE CAR. THIS SERVICE DEPARTMENT DOES NOT KNOW WHAT IT IS TALKING ABOUT. THEY REFUSE TO DO THE RIGHT THING FOR US BUT MORE IMPORTANTLY, THEY DO NOT KNOW HOW TO FIX A NATIONALLY RECALLED PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144950December 12, 2005
ENGINE AND ENGINE COOLING
MY VEHICLE JUST STALLED WHILE DRIVING - NO REASON FOR STALLING. POWER WINDOWS, LOCKS, AND NAVIGATION STILL WORKED FINE. CAR RESTARTED ONCE I TURNED THE KEY...*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145006December 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONTACT STATED VEHICLE WAS TOWED TO THE DEALERSHIP ON NOVEMBER 12, 2005 FOR NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. HE CONTACTED THE SERVICE DEPARTMENT NUMEROUS TIMES, AND T STATED IT COULD TAKE ANOTHER THREE WEEKS TO REPAIR. HE CONTACTED THE MANUFACTURER, AND THEY PROMISED TO LOOK INTO THE MATTER AND CALL HIM BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145031December 12, 2005
SEAT BELTS
DT: THE CONTACT STATED THE SEAT BELTS WERE SHORT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES. THE SEAT BELTS WERE REPLACED. HOWEVER, THERE WAS NO IMPROVEMENT. THE DEALERSHIP ORDERED FOUR INCH EXTENDER. THE CONTACT FELT THIS WAS A SAFETY RELATED DEFECT. *AK THE CONSUMER HAS SINCE SPOKEN WITH THE CHRYSLER GROUP AND LONGER SEAT BELTS WERE SENT TO THE DEALER AND THEY HAVE BEEN INSTALLED. UPDATED 01/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144728December 8, 2005
SEATS:MID/REAR ASSEMBLY
2005 JEEP GRAND CHEROKEE DOES NOT ALLOW FOR PROPER & SAFE CHILD SEAT INSTALLATION!! THE BACK SEAT HEAD REST TILT FORWARD IMPEDING THE ABILITY FOR CAR SEATS TO LAY FLUSH AGAINST SEAT. REMOVAL OF HEAD REST (WHICH WAS THE ONLY OPTION FROM JEEP) LEAVE 2 LARGE METAL BARS THAT CHILDREN CAN RECEIVE SERIOUS INJURY FROM IN JUST ENTERING THEIR SEATS ON THEIR OWN! THERE IS NO SAFE OPTION FOR CHILD CAR SEAT/BOOSTERS. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED! THIS WAS ALSO NOT MENTIONED TO US UNTIL WE BROUGHT IT TO THE ATTENTION OF THE JEEP DEALERSHIP IN WHICH THEIR REPLY WAS THEY WERE AWARE OF THE ISSUE AND NOTHING COULD BE DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144704December 7, 2005
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
REPEATED ACCIDENT'S OF MY VEHICLE GOING FROM IDLE (1000 RPM) TO 1500-2000 RPM WHILE VEHICLE STOPPED AND IN GEAR. REQUIRES SIGNIFICANT EFFORT TO PREVENT VEHICLE FROM SURGING AHEAD. HAS OCCURRED WHEN VEHICLE IS ENTERING STREET FROM DRIVEWAY, AT A PEDESTRIAN CROSSWALK AND AT A TRAFFIC LIGHT. LOCAL DEALER PLACED MONITOR IN CAR AND IT RECORDED FOUR INSTANCES IN A MONTH. DAMILER-CHRYSLER ENGINEERING CLAIMS NO VEHICLE PROBLEM, DRIVER IS SUPPOSEDLY STEPPING ON BOTH ACCELERATOR AND BRAKE. THIS IS NOT CORRECT, BOTH DRIVER IN OUR FAMILY HAVE EXPERIENCED PROBLEM. CAR IS UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145376December 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINT REGARDING RECALL ON TRANSMISSION FILL TUBE OIL SEAL. *TS THE CONSUMER RECEIVED RECALL 05V-460000 AND CONTACTED THE DEALER ON NOV. 15 TO MAKE AN APPOINTMENT TO HAVE IT REPAIRED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL DEC 23. THE CONSUMER IS CONCERNED ABOUT THE POTENTIAL OF A FIRE BEFORE THE VEHICLE IS REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144396December 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I CONTINUE TO HAVE AN ON-GOING PROBLEM WITH THE TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE 3.7L VEHICLE. IT HAS BEEN IN THE SHOP FOR (4) FOUR SERVICE INSPECTIONS DUE TO A RECURRING TRANSMISSION PROBLEM. THE TRANSMISSION WILL "SHUDDER", "MISS", "JUMP" USUALLY BETWEEN 3RD, 4TH, AND/OR 5TH GEARS BETWEEN SPEEDS OF 30MPH - 40MPH. THE VEHICLE RECEIVED (2) TWO "COMPUTER DOWNLOADS" TO TRY TO CORRECT THE PROBLEM, BUT IT WAS UNSUCCESSFUL. THE THIRD SERVICE TRIP RESULTED IN NO REPAIR BEING MADE, DUE TO THE SERVICE DEPARTMENT BEING UNABLE TO FIND THE TYPE OF PROBLEM THAT EXISTED. THE FOURTH TRIP CONSISTED OF THE "TRANSMISSION RECALL" SERVICE BEING PERFORMED, AGAIN WITH NO CHANGE IN THE PERFORMANCE OF THE VEHICLE. WHILE I CONTINUE TO HAVE THE SAME PROBLEM, I AM "AT A LOSS" AS TO HOW TO HAVE THE VEHICLE REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143946November 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V396000 CONCERNING AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO HAS CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143590November 24, 2005
ELECTRICAL SYSTEM
2005 JEEP GRAND CHEROKEE LAREDO DEATH TRAP. 1) ENGINE SHUT OFF ON DRIVEWAY 2) CHECK ENGINE LIGHT ON AND OFF IN 3 ENGINE CYCLES 3) 70 MPH ON FREEWAY. INSTRUMENT PANEL DIMMED, GAUGES WENT TO ZERO AND THE ENGINE SHUT OFF. VEERED TO RIGHT AND APPLIED LIGHT BRAKE PRESSURE RESULTING IN A BRAKE LOCKUP AND FREEWAY SPIN. CAR CAME TO HALT FACING ONCOMING TRAFFIC. VEHICLE WOULD NOT RESTART. PLACED IN NEUTRAL AND PUSHED OFF FREEWAY. APPROXIMATELY FIVE MINUTES LATER TURNED IGNITION SWITCH AND VEHICLE TURNED ON 1ST SERVICE TRUE CAUSE OF CHECK ENGINE LIGHT REPORTED UNKNOWN. TRUE CAUSE OF DRIVEWAY STALL UNKNOWN. TWO CODES STORED IN MEMORY 01411 FUEL RATIONAL, P2302 IGNITION CIRCUIT. VEHICLE TEST DRIVEN 200 MILES WITH STARSCAN. TRUE CAUSE OF INCIDENT 3 REPORTED AS UNKNOWN TRUE CAUSE OF STORED CODES REPORTED UNKNOWN. CAR WAS RELEASED WITH UNDIAGNOSED PROBLEM 2ND SERVICE CIRCUITRY WAS TESTED AND ALL VALUES APPEARED TO BE WITHIN SERVICE MANUAL SPECS NO REPAIRS WERE MADE AND PROBLEM UNDIAGNOSED DAIMLER CHRYSLER RECOMMENDED CO-PILOT RECORDING DEVICE INSTALLATION RELUCTANTLY WERE FORCED TO BECOME UNPAID CRASH TEST DUMMIES FOR A COMPANY WHO CLEARLY DIDN'T HAVE OUR SAFETY OR WELL BEING IN MIND 4) SPEED 70 MPH ON FREEWAY INSTRUMENT PANEL DIMMED, GAUGES WENT TO ZERO AND THE ENGINE SHUT OFF AS INSTRUCTED, THE BUTTON WAS PRESSED ON THE DEALER-INSTALLED CO-PILOT. WHEN CAR VELOCITY DECREASED APPLICATION OF BRAKES BROUGHT CAR TO HALT ON SIDE OF ROAD 3RD SERVICE UPON DIAGNOSTICS DEALERSHIP FOUND MULTIPLE CODES: P0700, P0562, B210, U0151, B211B, B1BA6, B223D, B210D. SERVICE TECH. CONTACTED STAR AND WAS ADVISED TO PERFORM BATTERY TEST AND TO INSPECT BULKHEAD AND IGNITION CONNECTORS. NO PROBLEMS WERE FOUND IN THESE AREAS. ASSUMPTION IS THAT THE PROBLEM LIES IN A MASSIVE ELECTRICAL FAILURE. FOLLOWING DAIMLER CHRYSLER TECHNICAL REP RECOMMENDATION ENGINE CONTROL MODULE WAS REPLACED AND SERVICE BOOKS WERE CLOSED IS THE CAR SAFE? NO. CONTACT US ([email protected])*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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