Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10162827July 19, 2006
SERVICE BRAKES, HYDRAULIC
I HAVE A 2005 4X4 GRAND CHEROKEE (HEMI) WITH 26,000 MILES AND HAD TO HAVE NEW ROTORS AND BRAKE PADS....1054.00 (MAJORITY OF MY DRIVING IS HIGHWAY MILES). I HAVE HAD MY JEEP IN TO THE DEALERSHIP A FEW TIMES TO ALSO CHECK OUT A VERY LOUD NOISE IN THE REAR END OF THE JEEP ( HAPPENS 2-3 TIMES A DAY) USUALLY WHEN I PUT IT IN REVERSE. THE DEALERSHIP SAID THEY CAN NOT FIND ANYTHING WRONG. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163709July 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP GRAND CHEROKEE TRANSMISSION FAILED. *TS THE CONSUMER WAS STILL HAVING PROBLEMS WITH THE TRANSMISSION AFTER THE RECALL WAS PERFORMED. WHEN THE CONSUMER ATTEMPTED TO PULL OVER, BECAUSE THE TRANSMISSION WOULD JUMPED FROM 4TH TO FIRST AND BACK TO 4TH GEAR. THE CONSUMER SUBSEQUENTLY CRASHED INTO A POLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162576July 17, 2006
ENGINE AND ENGINE COOLING
WHILE DRIVING 2005 JEEP GRAND CHEEROKE LAREDO THERE WAS A FIRE IN THE ENGINE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10162452July 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 JEEP CHEROKEE WITH 3,000 MILES. I TOOK IT IN FOR A TRANSMISSION SEAL RECALL, E13. TWO DAYS AFTER IT WAS SERVICED, I WAS ON THE HIGHWAY AND THE TRANSMISSION BURNED UP, LEAVING ME STRANDED. CAR HAD TO BE TOWED 150 MILES TO DEALER WHO HANDLED RECALL. MY CAR HAS BEEN IN THE SHOP A MONTH. I AM HAVING TO PAY DAILY CAR RENTAL WHICH HAS NOW COST ME OVER $1,200 IN ADDITION TO HAVING TO MAKE A CAR PAYMENT FOR A CAR I DON'T HAVE. I KEEP GETTING DIFFERENT ANSWERS FROM DEALER, SAID TRANSMISSION ORDERED DAYS AGO FROM NEW JERSEY, NOW SAYS IT WAS ORDERED YESTERDAY, JULY 14, HE SAYS HE CAN'T TELL ME ANYTHING, WHEN, IF IT IS NEW OR REBUILT, OR HOW MUCH LONGER I HAVE TO WAIT. I HAVE NEVER BEEN TREATED SO RUDELY BY A DEALERSHIP, MANAGER, AND SERVICE MANAGER. I WILL NEVER PURCHASE A VEHICLE FROM THAT DEALER AGAIN AND I AM INCLINED TO NEVER BUY ANOTHER JEEP PRODUCT. I AM AT THE POINT OF TURNING THE CAR BACK AND SEEKING LEGAL ACTION IF SOMETHING ISN'T DONE ABOUT THIS OUTRAGEOUS SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161928July 9, 2006
AIR BAGS
CAR'S SIDE AIRBAG KEPT SWITCHING ON AND OFF ONE DAY WHILE DRIVING THE JEEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161792July 7, 2006
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AFTER FILLING THE GAS TANK OF MY 2005 JEEP GRAND CHEROKEE 5.7 LITER HEMI I ACCELERATED ONTO THE INTERSTATE AND THE CAR BEGAN TO DECELERATE AND ALL THE INFORMATION LIGHTS CAME ON AND BEGAN TO FLICKER ON AND OFF AS WELL AS THE HEADLIGHTS. VEHICLE THEN PROCEEDED TO DRIVE NORMALLY WITH CHECK ENGINE LIGHT ON BUT NOT PULSATING. DEALER NEXT DAY COULD NOT LOOK AT IT AS I DID NOT HAVE AN APPOINTMENT. AFTER SEVERAL STOPS AND TURNING ENGINE OFF THE CHECK ENGINE LIGHT WENT OUT. SEVERAL DAYS LATE THE INFORMATION GAUGE LIGHTS FLASHED AND RECEIVED A CODE MESSAGE TO SERVICE ELECTRIC BRAKE SYSTEM. THEN THEY RECYCLED AND HAS BEEN CLEAR SINCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161112June 30, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE DRIVING MY 2005 JEEP GRAND CHEROKEE I HAVE EXPERIENCED UNWANTED ACCELERATION WHILE BRAKING ON NUMEROUS OCCASIONS. THIS VEHICLE IS EQUIPPED WITH THE ADJUSTABLE PEDALS. I HAVE OWNED AND DRIVEN JEEPS FOR MANY YEARS, TO INCLUDE 1996 GRAND CHEROKEE AND 2002 GRAND CHEROKEE. I HAVE NEVER EXPERIENCED THIS PROBLEM. IT APPEARS THERE IS INSUFFICIENT SPACE BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL. I WEAR A SIZE 12 SHOE AND I MUST MAKE A VERY CONSCIOUS EFFORT TO GET MY FOOT FURTHER TO THE LEFT THAT IS NORMAL. I ALSO HAVE DRIVEN MY 2004 DODGE RAM PICK UP OVER TWO HUNDRED THOUSAND MILES FROM JUNE 2004 TO OCT 2005 COMMERCIALLY AND NEVER HAD SUCH AN EXPERIENCE. MY WIFE NORMALLY DRIVES THE JEEP AND SHE HAS COMMENTED ON HAVING THE SAME EXPERIENCE. SHE ALMOST REAR ENDED A CAR AS A RESULT OF THESE PEDALS BEING TO CLOSE. WE HAVE ADJUSTED THE PEDALS UP AND DOWN AND GET THE SAME RESULTS. THE SAME DAY SHE MENTIONED HER EXPERIENCE I HAD A REPEAT PERFORMANCE MYSELF. THIS IS A VERY DANGEROUS SITUATION AND I INTEND TO TAKE THIS CAR INTO WACONIA DODGE /JEEP FOR INSPECTION. I WILL ALSO SEND A NOTE TO THE MANUFACTURER. JEEP DRIVERS NEED TO BE AWARE OF THIS HAZARD AND CONFRONT THE MANUFACTURER TO GET A FIX -- I HAVE ONLY EXPERIENCED THIS HAZARD IN THE JEEPS WITH ADJUSTABLE PEDALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160992June 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT NEW A 2005 GRAND CHEROKEE LIMITED 2WD 4.7 AT APPROX. 3K MILES IT SEEMS TO HAVE TRANSMISSION PROBLEMS SHIFTING INTO 3RD GEAR AND A SHUDDERING/ MISSING WHEN CRUISING AT ANY SPEED. SOMETIME WHEN YOU STOP THERE IS A THANK YOU CAN FEEL. THE DEALERSHIP I PURCHASED IT AT DOESN'T WANT TO SERVICE IT BECAUSE I SUBMITTED A BAD SERVICE SURVEY TO CHRYSLER. A DEALERSHIP IN THE NEXT TOWN TOLD ME THEY WOULD NEED TO REPLACE THE TRANSMISSION. I WAITED ONE WEEK FOR PARTS TO COME IN THEN TOOK IT TO THE DEALER WHICH TOLD ME ALL IT NEED WAS A UPDATE TO THE COMPUTER WHICH HAD ALREADY BEEN DONE BY THE SELLING DEALER. I TOOK IT TO THE NEXT BIGGEST DEALERSHIP WHICH HAS WORKED WITH ME ON THE TRANSMISSION PROBLEMS HAVING IT IN THE SHOP A WEEK AT A TIME A LEAST TWICE. THEY REPLACE SEALS IN THE TRANSMISSION BUT IT HASN'T FIXED THE PROBLEM AND IT SEEMS THE MORE MILE I PUT ON IT THE WORSE IT GETS. NOW I SOMETIME HAVE A LOUD ROARING NOISE THE SOUNDS LIKE A BUSTED MUFFLER COMING FROM THE TRANSMISSION AREA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160722June 25, 2006
ELECTRICAL SYSTEM
WHILE DRIVING, ALL OF THE GAUGES WILL SUDDENLY TURN-OFF (INCLUDING GAS GAUGE, SPEEDOMETER, ODOMETER, TEMPERATURE, AND TACHOMETER.) WHEN THIS HAPPENS, THE TURN SIGNALS ALSO STOP WORKING, AS WELL AS THE HEADLIGHTS AND DASHBOARD LIGHTS. THIS HAS HAPPENED MULTIPLE TIMES, AND ONE TIME WHILE DRIVING AT NIGHT. THE CAR HAS BEEN IN THE SHOP FIVE TIMES FOR THE ABOVE STATED PROBLEMS (CURRENTLY STILL IN THE SHOP). SUPPOSEDLY ON THE FOURTH VISIT, THE DEALERSHIP REPLACED THE "CLUSTER PANEL." HOWEVER, THIS OBVIOUSLY DID NOT RESOLVE THE PROBLEM AS WITHIN TWO HOURS AFTER PICKING UP THE PROBLEMS HAPPENED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160566June 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH ON THE HIGHWAY THE VEHICLE STARTED TO DECELERATE. THIS ISSUE WAS INTERMITTENT. THE INDEPENDENT REPAIR SHOP WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM A WEEK PRIOR TO THE FAILURE ALL OF THE SYMBOLS ON THE PANEL STARTED TO BLINK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160049June 16, 2006
VEHICLE SPEED CONTROL
LOCAL CARWASH EMPLOYEE ENTERED INTO A 2005 JEEP GRAND CHEROKEE. WHEN IGNITION WAS TURNED ON, THE VEHICLE REDLINED AND ACCELERATED OFF OF CONVEYOR. EMPLOYEE HIT THE BREAK WITH NO RESPONSE. THE VEHICLE COLLIDED WITH ANOTHER VEHICLE AND WENT THROUGH A TOWEL CABINET AND A BRICK WALL. FOUR EMPLOYEES AND MYSELF WERE NEARLY KILLED. I TOOK THE DRIVER OUT OF THE VEHICLE AND WHILE NO ONE WAS IN IT, IT WAS STILL TRYING TO DRIVE THROUGH THE WALL ON IT'S OWN. (NOTHING WAS TOUCHING THE ACCELERATOR). *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10159956June 15, 2006
VEHICLE SPEED CONTROL
I HAVE A 2005 JEEP GRAND CHEROKEE LAREDO ON 2 DIFFERENT OCCASIONS MY ENGINE SOUNDS LIKE IT IS REVVING AT FULL THROTTLE BUT I HAVE NO POWER. THE RPM DOES NOT REFLECT THIS. BOTH INCIDENTS HAVE BEEN FIRST THING IN THE MORNING AND THERE IS NO WARNING. FORTUNATELY I HAVE HAD ENOUGH POWER TO GET THE VEHICLE OFF THE ROAD. I ESTIMATE MY SPEED TO BE APPROXIMATELY 5-10 MPH. I AM HOPING THAT IF YOU HAVE HAD SIMILAR COMPLAINTS THAT YOU CAN ADVISE ME WHAT WAS DONE TO FIX THE PROBLEM. I HAVE HAD THE JEEP TO THE SHOP ON TWO DIFFERENT OCCASIONS BUT THEY ADVISE ME SINCE THEY CANNOT REPLICATE THE PROBLEM THEY CANNOT FIX IT. THANK YOU FOR ANY ASSISTANCE YOU CAN GIVE ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159786June 14, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), VEHICLE SPEED CONTROL
2005 GRAND CHEROKEE LTD, 4.7 LITRE ENGINE. WHEN STOPPED AT A LIGHT THE CAR SUDDENLY ACCELERATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159715June 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SEATS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STEERING:HYDRAULIC POWER ASSIST:PUMP, AIR BAGS, VISIBILITY:REAR WINDOW WIPER/WASHER
DT*: THE CONTACT STATED WHILE CHANGING THE GEAR FROM DRIVE TO REVERSE THERE WAS A CLICKING NOISE. THIS OCCURRED INTERMITTENTLY. WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE MADE A ROARING NOISE AND THE VEHICLE FAILED TO PICK UP SPEED. THE DEALERSHIP REBUILT THE TRANSMISSION, HOWEVER NO OTHER REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/27/2006 - THE VEHICLE BATTERY WOULD NOT HOLD A CHARGE. THE HEADLINER HAD TO BE REPLACED BECAUSE IT WAS UNRAVELING.. THE SUNROOF MOTOR HAD TO BE REPLACED. THE TRANSMISSION WAS REBUILT ON 2-27-06 WITH ON 90000 MILES. THE MEMORY SEAT DID NOT MOVE BACK AT TIMES WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE TIRE PRESSURE MONITORING SYSTEM WAS INOPERATIVE. THE POWER STEERING PUMP WAS BINDING AND HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED ON THE DASH. THE REAR WINDSHIELD WIPERS WERE NOT FLUSH WITH THE WINDSHIELD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158563May 30, 2006
SERVICE BRAKES, HYDRAULIC
CAR IS PULLING TO RIGHT WHEN BRAKES DEPRESSED. STEERING WHEEL SHUDDERS WHEN BRAKES DEPRESSED. STARTED AT <15K MILES. CAR NOW AT 18.3K AND PROBLEM HAS BECOME SEVERE. GOING TO SHOP FOR BRAKE CHECK- POSSIBLY NEED NEW BRAKES- WITH <20K MILES! THIS AFTER MONTHS OF HASSLE & TOWING BILLS TO FINALLY REPAIR THE TORQUE CONVERTER RECALL THAT WAS SUPPOSEDLY FIXED BEFORE THE FIRST TOWING INCIDENT. HAVE LOST COMPLETE FAITH IN CAR & IF WASN'T IN LEASE WOULD SELL IT IMMEDIATELY. WILL NEVER LEASE/PURCHASE JEEP AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158127May 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP 2005 GRAND CHEROKEE. ON SEVERAL OCCASIONS, ATTEMPTED TO ACCELERATE ONTO HIGHWAY FROM 40 MPH AND ENGINE JUST REVS, TACHS TO 5 OR 6 AND STILL ONLY GOING 40 MPH IN THE MEANTIME NUMEROUS CLOSE CALLS TO GETTING HIT BY ONCOMING CARS AND TRUCKS ON HIGHWAY BECAUSE THE JEEP SIMPLY ISN'T MOVING FAST AND JUST REVVING. TAKEN TO DEALER FOR COMPLAINT AND REPAIR AT LEAST 3-4 TIMES AND DEALER STATES THEY CAN'T "DUPLICATE" THE PROBLEM SO "THEY ARE UNABLE TO FIX IT". I AM TOLD "NOTHING IS WRONG". I FEAR SOMEBODY WILL EVENTUALLY GET SEVERELY INJURED OR KILLED DUE TO THIS PROBLEM. STUCK IN A LEASE OF AN UNSAFE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156953May 7, 2006
SERVICE BRAKES, HYDRAULIC
(1) APPLICATION OF BRAKES (2)VEHICLE DOES NOT STOP AND ENGINE REVS TO OVER 2000 RPMS RAN THROUGH RED LIGHT (3)TAKING TO DEALERSHIP ASAP THIS HAPPENED THREE TIMES IN ONE DAY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156383April 28, 2006
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I HAVE NUMEROUS PROBLEMS WITH THE ENGINE LIGHT COMING ON. THIS HAS BEEN GOING ON FOR SOME MONTHS NOW. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR THIS PROBLEM AT LEAST THREE DIFFERENT TIMES. MY ENGINE COMES ON AND STAYS ON FOR DAYS AT A TIME. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE PROBLEM. THAN FOR LAST FEW MONTHS, WHILE I AM DRIVING ALL THE GEARS ON MY DASHBOARD LIGHT UP AND WONT ALLOW ME TO GIVE THE CAR ANY GAS, AND MAKES A SOUND LIKE THE ENGINE IS REVING UP. THIS CAN HAPPEN TWO TO FIVE TIMES A DAY. NOW, WHEN I PUT THE CAR FROM PARK TO REVERSE IT IS A MAKING A LONG BANGING NOISE AND JERKING THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156396April 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I AM THE OWNER OF A 2005 JEEP GRAND CHEROKEE LAREDO. ON MORE THAN 10 OCCASIONS SINCE I HAVE PURCHASED THE VEHICLE I HAVE INADVERTENTLY SHUT OF THE ENGINE BY HITTING THE KEY WITH MY KNEE WHILE DRIVING AT HIGHWAY SPEEDS. I BELIEVE THIS IS DUE TO THE PLACEMENT OF THE IGNITION DIRECTLY ABOVE THE DRIVER'S KNEE. TO DATE I HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND GET IT RESTARTED BEFORE AN ACCIDENT OCCURRED. HOWEVER, WITHOUT POWER STEERING IF I HAD BEEN ON A CURVE I DOUBT I WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE. I HAVE BEEN IN TOUCH WITH DAIMLER CHRYSLER VIA EMAIL IN AN ATTEMPT TO RESOLVE THIS SITUATION TO NO AVAIL. THIS MAY BE UNIQUE TO ME BUT I CONSIDER IT TO BE A SERIOUS SAFETY CONDITION THAT NEEDS TO BE RECTIFIED. I HAVE ASKED THEM TO ALLOW ME TO TERMINATE MY LEASE WITHOUT SUCCESS. AT THIS POINT THERE IS NO ALTERNATIVE BUT TO ASK THAT AN INVESTIGATION BE INITIATED TO DETERMINE WHETHER MY CONCERN IS AN INDIVIDUAL PROBLEM OR A SERIOUS SAFETY DEFECT. THANK YOU FOR YOU PROMPT ATTENTION TO THIS MATTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156405April 28, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE WARPED AND PULL TO RIGHT. THE PROBLEM STARTED WITH LESS THAN 15K MILES ON THE VEHICLE. IT APPEARS TO BE SIMILAR IN NATURE TO 1999-2004 JEEPS. DEALER SAYS I CAN JUST PAY TO HAVE THEM TURN ROTORS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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