Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#11014931August 13, 2017
STRUCTURE:BODY
INTERIOR DOOR HANDLES .CRACKED PLASTIC CAUSES DOOR HANDLES TO NOT WORK.NORMAL OPERATION OF HANDLE CAUSES BREAKS IN PLASTIC .HAZARD ONLY ABLE TO OPEN DOOR FROM OUTSIDE ,IF ACCIDENT OR FIRE CAN ONLY OPEN DOOR FROM OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014239August 10, 2017
ENGINE
TL* THE CONTACT'S DAUGHTER OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING, SHE HEARD AN ABNORMAL NOISE IN THE ENGINE. THE CONTACT'S DAUGHTER NOTICED SMOKE, SMELLED A BURNING ODOR, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A COVER LEAK AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 32168861. THE FAILURE MILEAGE WAS 125,352.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11013034August 5, 2017
STRUCTURE:BODY
INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE AND IS REPORTING TO JUST RE-BREAK SOON AFTERWORDS, SEVERAL COMPLAINTS WITH ZERO REAL SOLUTIONS, RECALL WARRANTED!'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011676July 31, 2017
UNKNOWN OR OTHER
MULTIPLE TIMES A DAY, THE VEHICLE IS SHUTTING OFF WHILE DRIVING! THE SPEEDOMETER RANDOMLY DROPS TO ZERO AND THE STEERING WHEEL LOCKS UP AND THE CAR SHUTS OFF! FOR THIS REASON, I AM SCARED TO DRIVE ON THE HIGHWAY IN FEAR THAT IT WILL CAUSE A MAJOR ACCIDENT. ALSO, IT WILL NOT TURN BACK ON IMMEDIATELY. I HAVE TO LET IT SIT FOR AROUND 5 MINUTES BEFORE IT WILL TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010784July 26, 2017
UNKNOWN OR OTHER
INDOOR HANDLES ARE ALL BROKEN. SAFETY ISSUE CAN'T GET OUT OF THE CAR FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006002July 17, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
GETTING INDICATIONS THAT ELECT- BRAKE PROBLEM INDICATIONS, SKID CONTROL INDICATIONS, AND AIR CONDITIONER NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004820July 12, 2017
POWER TRAIN
TRANSFER CASE MALFUNCTION PART IS UNAVAILABLE TO BUY. THIS SEEMS TO BE A WIDESPREAD COMPLAINT FOR MY MAKE MODEL VEHICLE. SERVICE 4 WHEEL DRIVE SYSTEM SHOWS UP IN THE COMPUTER SCREEN TO WARN YOU OF THE PROBLEM VEHICLE WILL NOT SHIFT INTO 4 WHEEL DRIVE LOW. APPEARS TO BE A FAULTY GEARING OR ELECTRICAL TRANSFER MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004681July 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ELECTRONIC SHIFTER MODULE HAD GONE OUT. PARK REVERSE NEUTRAL IN AND DRIVE ARE THE ONLY FUNCTIONS AVAILABLE. TO DOWNSHIFT FROM DRIVE FOURTH, THIRD, SECOND, AND FIRST HAVE LOST ALL ABILITY. PRIMARILY THE DRIVING OF THE VEHICLE IS THROUGH THE STREETS OF SAN FRANCISCO AND THE ABILITY TO DOWNSHIFT IS NECESSARY TO AVOID COLLISION AND TO CLIMB THE STEEP HILLS. NOT ONLY FOR MYSELF, BUT FOR ANYBODY ELSE WITH THIS PROBLEM FOR EXAMPLE: DRIVING TO AN EXIT RAMP FROM SPEEDS OF 65 AND NEEDING TO DECELERATE TO 25 WOULD BE VERY DIFFICULT AND MAJOR WHERE ON THE BRAKE SYSTEM. NOW FOR CLIMBING THE HILLS OF SAN FRANCISCO IN A HIGH GEAR PUTS A MAJOR STRESS ON THE TRANSMISSION. PLEASE TAKE INTO CONSIDERATION THAT THE ELECTRONIC SHIFTER MODULE SHOULD BE RECALLED FOR SAFETY . THIS VEHICLE HAS ALREADY BEEN RECALLED FOR AN IGNITION AND HAS BEEN REPLACED BUT I RECEIVED SEVERAL NOTICES FROM JEEP STARTING OUT AS SIMPLE AND IS NICELY PUT HIS PLEASE SEE YOUR SERVICE DEALERSHIP THERE IS A RECALL AND TO THE EXTREME OF RECEIVING NOTICES THAT SAID YOUR VEHICLE HAS A RECALL AND YOU ARE PUTTING OTHER PEOPLES LIVES IN DANGER BY NEGLECTING TO HAVE IT FIXED. I HAVE DONE MY HOMEWORK AND THE IGNITION AND WAS TOLD FROM A DEALERSHIP THAT IT WAS NOT NECESSARY SINCE I ONLY USE THE KEY WITH NO KEYCHAIN. I HAVE ALSO DONE MY HOMEWORK ON THE ELECTRONIC SHIFTER MODULE AND THERE ARE MANY PEOPLE WHO HAVE MADE VIDEOS OR TESTIMONIES ABOUT THEIR JEEPS HAVING THE PROBLEM OF THE ABILITY NOT TO DOWNSHIFT THROUGH THE ELECTRONIC SHIFTER MODULE. IN THE PAST 12 YEARS I PRAY THAT THERE HAS BEEN NO ACCIDENTS IN DIRECT RELATION TO THIS ELECTRONIC SHIFTER MODULE BUT IF YOU'RE A DRIVER YOU KNOW THAT EVERY GEAR ON THE VEHICLE IS THERE FOR A REASON AND RELY ON THE SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003878July 9, 2017
UNKNOWN OR OTHER
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE: IN MY CASE, THE COST OF EIGHT (8) MONTHLY CAR PAYMENTS! MANUFACTURER SAFETY RECALL WARRANTED!'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001680June 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, WESTPORT CHRYSLER DODGE JEEP RAM (2601 HART ST, VINCENNES, IN 47591, (812) 291-5182) MADE NO MENTION OF THE PARTS AND THE REMEDY TO SCHEDULE A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001285June 25, 2017
UNKNOWN OR OTHER
MY INTERIOR HANDLES ON 3 OF THE 4 DOORS HAVE BROKEN AND I CANNOT OPEN MY DOORS FROM THE INSIDE. THE PLASTIC THAT WAS UTILIZED IN THE DESIGN AND MAKING OF THE HANDLE BECAME BRITTLE AND NOW HAS BROKEN. THIS STARTED TO OCCUR YEARS AGO WITH THE PASSENGER FRONT AND BACK INTERIOR HANDLE AND MOST RECENTLY WITH THE DRIVER SIDE FRONT WHICH NOW I HAVE TO WIND THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE WHICH IS A HUGE SAFETY ISSUE IF I SHOULD GET INTO A CAR WRECK OR SOMETHING OF THIS NATURE. THE COST IN GETTING THIS ISSUE FIXED IS UNAFFORDABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000816June 23, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I JUST HAD MY JEEP INSPECTED AND WAS TOLD THAT A MANIFOLD BOLT WAS BROKEN AND WOULD CAUSE OTHER ISSUES IF NOT FIXED. DAMAGE TO MANIFOLD & GASKET, ETC.) THEY ALSO SAID THAT THIS IS A COMMON ISSUE WITH JEEPS CHRYSLERS AND DOGE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000448June 21, 2017
UNKNOWN OR OTHER
FAULTY INSIDE DOOR HANDLES/ CRACKED/ LOSE/ MAJOR SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995041June 14, 2017
STRUCTURE:BODY
THE INTERIOR DOOR HANDLES ARE BREAKING. MY DRIVER'S SIDE DOOR HANDLE HAS COMPLETELY BROKEN OFF WHICH MAKES AN ESCAPE IN CASE OF AN EMERGENCY. THIS AFFECTS ALL INTERIOR HANDLES. AND IS AFFECTING SEVERAL THOUSAND OWNERS OF JEEPS GC AND THE COST OF THE REPAIR IS PROHIBITIVE. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE COMPANY WHO CHOSE TO USE FRAIL PLASTIC THAT BREAKS EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994386June 12, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE SPEED INCREASED TO 80 MPH. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, LEFT ARM, AND LEFT FOOT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200,000. ...UPDATED 07/10/17 *BF ..UPDATED 07/13/17 *BF *CN *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10994233June 9, 2017
STRUCTURE:BODY
ALL FOUR INTERIOR DOOR HANDLES HAVE CRACKED AND CRUMBLED APART. THIS IS A HUGE SAFETY RISK FOR MYSELF AND MY FAMILY. THE COST OF REPLACING THE DOOR PANELS IS QUITE LARGE AS THE JEEP/CHRYSLER COMPANY DOES NOT PROVIDE NOR MAKE DOOR HANDLES ALONE. AS THE CAR IS A 2005 THERE IS NO WARRANTY AND AT THIS POINT I DO NOT LOCATE A RECALL ON THIS OBVIOUSLY DEFECTIVE PART. DUE TO THE FACT THAT JEEP MADE THIS WITH A CHEAP PLASTIC, THE INABILITY TO SAFELY GET OUT OF THE VEHICLE IS AN OBVIOUS ISSUE. JEEP NEEDS TO REPLACE THESE PARTS AND NOT AT THE EXPENSE OF THE OWNERS. THE SAFETY ISSUE IS OBVIOUS AND DUE TO THE SIMPLE FACT THIS IS NOT DUE TO ABUSE OR MISHANDLEING BY MYSELF OR ANY OTHER FAMILY MEMBER IN MY VEHICLE IT NEEDS TO BE ADDRESSED. THE REST OF MY CAR INTERIOR IS FINE AND NOT IN NEED OF REPAIR. I HAVE READ AND NOTICED A LOT OF OTHER INDIVIDUALS WITH THE VERY SAME ISSUE AND HAVE FILED A COMPLAINT. I AM NOT REQUESTING A REPLACEMENT CAR BUT I AM REQUESTING THAT THE INTEGRITY OF THE JEEP BRAND BE CORRECTED FOR THE SAFETY OF MYSELF AND MY FAMILY. I HAVE TO GET OUT OF THE CAR TO OPEN THE CAR DOORS FOR MY FAMILY MEMBERS. IF WE ARE IN A WRECK OR HAVE A FIRE WE COULD ALL BE LOST SIMPLY DUE TO A CHEAPLY MADE DOOR HANDLE THAT THE JEEP COMPANY DOES NOT CHOOSE TO REPLACE. THIS SHOULD BE A CUSTOMER SATISFACTION ISSUE AS WELL. BUT THE SAFETY IS OF UTMOST IMPORTANCE. THERE IS ALSO A LOT OF AFTERMARKET DOOR HANDLES BEING MADE DUE TO THE COST JEEP IS CHARGING ALMOST 400 PER DOOR PANEL. HOWEVER THE SAFETY OF THESE PARTS ARE NOT REALLY KNOWN. JEEP IS INFORMING AS I CALL THAT THEY DO NOT USE AFTER MARKET PARTS ONLY JEEP PARTS. I SAY THAT IF THAT IS THE CASE THEN JEEP NEEDS TO OWN UP TO ITS DESIGN PROBLEM AND SECURE THE SAFETY OF THE PEOPLE THAT ARE DRIVING IN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991232May 23, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS MODEL GRAND CHEROKEE HAS THE SAME PROBLEM AS THE 07-AND UP. THE WIRELESS IGNITION MODULE FAILS. I HAVE BEEN STRANDED 5 TIMES, THAT'S 5 TOWS- THE DEALERSHIP ORIGINALLY THOUGHT I WAS PART OF THAT RECALL, BUT HAD TO BACK TRACK. I WAS TOLD "IT'S NOT BROKEN ENOUGH" IT IS THE SAME EXACT PART AS THE P57 RECALL FOR THE 07, SO WHY NOT FOR THE 05? THERE ARE NUMEROUS COMPLAINTS FROM CUSTOMERS REGARDING THIS ISSUE AND THE DEALERSHIPS TELLING US TO GO AWAY AFTER WE SPEND MONEY ON PARTS THAT ARE CLEARLY NOT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984712May 10, 2017
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DID NOT GO INTO FOUR WHEEL DRIVE WHENEVER THE "SERVICE FOUR WHEEL DRIVE SYSTEM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FINAL DRIVE CONTROL MODULE WAS "FLASHED". THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED THE DEALER TO RECHECK THE REMEDY. THE DEALER WANTED TO PERFORM A DIAGNOSTIC EVALUATION, BUT NOT FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983483May 4, 2017
UNKNOWN OR OTHER
INTERIOR DOOR HANDLES HAVE BROKEN. THEY HAVE BEEN THIS WAY FOR MANY MANY YEARS.... THIS SEEMS TO BE VERY COMMON WITH THIS MODEL JEEP. THE PLASTIC CUP THAT HOUSES THE LEVER BECAME VERY BRITTLE AND DOOR HANDLE BASICALLY BROKE APART IN MANY PIECES. 3 OUT OF THE 4 ARE BROKEN. THE REAR DOORS AREN'T USED MUCH, SO ASSUME THAT'S WHY ONE OF THOSE IS STILL IN ONE PIECE. BECAUSE THE CUP IS PART OF THE DOOR PANEL, THE FIX IS TO REPLACE THE ENTIRE DOOR PANEL! PLEASE REFERENCE THE SITES BELOW. NO ABUSE, JUST STANDARD USE, SEEMS TO BE A MATERIAL ISSUE. FOR REFERENCE: HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/ HTTP://WWW.JEEPFORUM.COM/FORUM/F67/WK-XK-DOOR-HANDLE-RECALL-1404372/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981362April 28, 2017
STRUCTURE:BODY
INTERIOR DOOR HANDLES CRACKING AND BREAKING NOT ABLE TO OPEN THE DOORS FROM INSIDE THEY HAVE BEEN REPLACED BUT STILL BREAK. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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