Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10445197January 25, 2012
SEATS
THE SEAT FRAME ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO WOBBLE PRECARIOUSLY WHILE DRIVING. I HAD IT WELDED, BUT IT SUBSEQUENTLY BROKE IN ANOTHER PLACE. BASED ON INTERNET RESEARCH, I REPAIRED THAT BREAK WITH A BOLT AND NUT. SUBSEQUENTLY, THE FRAME BROKE IN ANOTHER PLACE. I ATTEMPTED ANOTHER REPAIR, WITH POOR RESULTS. IT HAS NOW BROKEN AGAIN, IN A FOURTH PLACE. THE SEAT FRAME IS MADE OF RATHER THIN STEEL, NOT AS THICK AS THAT OF A GOOD COOKING POT. THE SEAT HAS NOT BEEN ABUSED OR MISUSED IN ANY WAY, AND I FIND BY INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM. MY MECHANIC DESCRIBED THE SEAT FRAME AS BEING "MADE FROM A SOUP CAN." THIS IS A VERY DANGEROUS SITUATION, AND I HESITATE TO REPLACE IT WITH A (QUITE EXPENSIVE) USED REPLACEMENT, AS I FEAR IT WILL ONLY BREAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443583January 12, 2012
SEATS
DRIVERS SIDE SEAT BRACKET AT BASE OF SEAT BROKE, THE SEAT IS NO LONGER STABLE, IF INVOLVED IN AN ACCIDENT THE SEAT AND SEATBELT COMBINATION COULD PROVE MORE DANGEROUS THAN THE ACCIDENT ITSELF, IF THE BRACKET BREAKS ALL THE WAY WHILE DRIVING THIS COULD CAUSE A MAJOR ACCIDENT!! I AM JUST LEARNING THAT THIS IS A COMMON PROBLEM. THIS NEEDS A RECALL, VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443214January 9, 2012
SEATS
THE RIGHT FWD SEAT TRACK MOUNT HAS BROKEN ITS WELDS. THE DEMOGRAPHICS OF MY FAMILY ARE ALL NORMAL WEIGHT 195 AND UNDER AND THE VEHICLE IS USED MAINLY FOR ON ROAD TRIPS AND BARELY EVER TRAVELS OFF ROAD. DURING A INTERNET SEARCH FOR A REPLACEMENT SEAT TRACK THAT YIELDED NO RESULTS AND A DEALER VISIT WITH A QUOTE OF 400 DOLLAR FIX. I HAVE LOST ANY RESPECT FOR THE MANUFACTURER THAT SEEMS TO CUT CORNERS WHERE THEY CAN PUT THE GENERAL PUBLIC IN DANGER BY THE USE OF THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442665January 6, 2012
SEATS
THE DRIVER'S SEAT BRACKET OR MOUNT IS BROKEN AND THE SEAT IS SET FACING SLIGHTLY TOWARD THE LEFT PILLAR. IN INVESTIGATING THIS SITUATION WE FOUND THAT BRACKET FAILURE IS A VERY COMMON OCCURRENCE FOR THIS MODEL. THIS IS A HAZARDOUS CONDITION AND WARRANTS A RECALL DUE TO ITS FREQUENCY. THIS IS MY WIFE'S VEHICLE AND SHE IS UNSURE ABOUT WHEN THE FAILURE FIRST OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442529January 5, 2012
SEATS
WHILE DRIVING MY JEEP GRAND CHEROKEE THE DRIVERS FRONT SEAT BEGAN TO ROCK. WHEN I GOT HOME I CHECKED THE SEAT AND FOUND THAT THE METAL FRAME HAD CRACKED IN THREE PLACES. I DID SOME TEMPORARY REPAIRS WHICH DID NOT LAST VERY LONG. I THEN DID SOME RESEARCH AND FOUND THAT MANY OTHER JEEP OWNERS HAD THE SAME PROBLEM. THIS PROBLEM IS A SAFETY HAZARD, AND IS A DANGEROUS. ANY HELP YOU COULD GIVE ME WITH THIS PROBLEM WOULD BE APPRECIATED. I FEEL THAT CHRYSLER SHOULD DO A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442203January 3, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439101December 8, 2011
SEATS
THE BRACKET UNDER THE SEAT SNAPPED IN A FEW DIFFERENT PLACES, IT LOOKS LIKE IT WAS BAD WELDING. I FOUND ONLINE THAT MANY PEOPLE HAD THE SAME PROBLEM. I HAVE TRIED TO WELD IT BACK INTO PLACE, BUT IT ONLY BREAKS AGAIN AND AGAIN. IT MAKES MY SEAT VERY UNCOMFORTABLE AND IT USED TO SQUEAK, BUT I FOUND A WAY TO FIX THE SQUEAK ON MY OWN. THE WHOLE SEAT MOVES FORWARD BECAUSE THE BACK IS NOT ATTACHED AT ALL, VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435070November 9, 2011
SEATS
DRIVER'S SEAT FRAME IS BROKEN, NOT DUE TO ABUSE OR ANY USE OUTSIDE OF NORMAL USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434228November 4, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAN FAILED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS WHERE THE FAN WAS REPLACED. THE FAILURE RECURRED AND THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 95,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434293November 4, 2011
SEATS
THE FRAME ON THE DRIVERS SEAT ON MY 2000 JEEP GRAND CHEROKEE SNAPPED IN HALF WHICH NEEDS REPLACE OR WELDED.. I FEEL IT IS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434099November 3, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WOULD OVERHEAT THE HOUSING AND MELTED THE AREA WHERE THE CIRCUIT BOARD WAS LOCATED. THE FAILURE RECURRED INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDES. THE DEALER ADVISED THE CONTACT THAT THE HOUSING WAS CAUSING THE FAILURE AND DID NOT PROVIDE A REMEDY BESIDES REPLACING THE HOUSING, WHICH THE CONTACT STATED WAS DONE TWICE PRIOR TO THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 198,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10433952November 2, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITH WARNING. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, HE WOULD HAVE TO WAIT FOR THE COMPUTER TO REBOOT IN ORDER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST DID NOT INDICATE ANY PROBLEMS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WAS OUTSIDE OF THE RECALLED YEAR MODELS. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433526October 29, 2011
VISIBILITY
2000 JEEP WJ GRAND CHEROKEE- HEATER/DEFROSTER PROBLEMS DUE TO BLENDER DOOR BREAKAGE.- REPAIR REQUIRES COMPLETE REMOVAL OF DASH TO ACCESS BROKEN UNIT. COSTLY $1500.00 REPAIR FOR A RELATIVELY SMALL PART - 2 DAYS LABOR (AVERAGE)- SAFETY CONCERN NOT BEING ABLE TO DEFROST ON COLD MORNINGS FOR VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432379October 21, 2011
ELECTRICAL SYSTEM
WE HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. WE BOUGHT THIS CAR FROM FLORIDA IN SEPTEMBER OF 2010. WE HAD IT HERE IN NY FOR 2 DAYS BEFORE THE PROBLEMS STARTED. WE LOST ALL OF OUR GAUGES, ALL OF OUR WARNING LIGHTS COME ON, POWER WINDOWS DONT WORK, POWER MIRRORS DONT WORK, COMMAND CENTER GOES DOWN, DOOR LOCKS WORK INTERMITTENTLY. CHRYSLER JEEP IS VERY UNHELPFUL. WE HAVE PUT THOUSANDS OF DOLLARS INTO THIS PROBLEM AND HAVE SEEN ONLINE THAT A LOT OF OTHER PEOPLE ARE HAVING THIS SAME PROBLEM IN THE YEARS 99-2005. IT IS GIVING US A P1686 CODE AND NO ONE SEEMS TO BE ABLE TO FIGURE OUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430894October 19, 2011
SEATS
FRONT BRACKET HOLDING DRIVER'S SEAT BROKE. FRONT DRIVER'S SEAT NOW ROCKS FROM FRONT LEFT CORNER TO REAR RIGHT CORNER. DRIVER'S SEAT IS UNSTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429115October 7, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425593September 15, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND UPON RESTART THE VEHICLE RESUMED AS NORMAL. THE SIMILAR FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425234September 13, 2011
SEATS
THIS VEHICLE DID MUCH LIKE THE PREVIOUS OWNER'S COMPLAINT'S WITH THE DRIVER'S SEAT. I HAD PULLED IN TO A PARKING SPACE AND THE SEAT JUST COLLAPSED. I'M FORTUNATE THAT I WASN'T DRIVING BUT TRYING TO PARK. WHY HAVEN'T NHTSA ENTERED A RECALL ON THIS??? I'M TRYING TO GET THE SEAT WELDED AS I CAN'T AFFORD TO BUY ANOTHER SEAT OR ANOTHER VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. AS LONG AS I'VE OWNED CARS I'VE NEVER EXPERIENCED ANY SEAT JUST BREAKING APART LIKE THIS ONE DID. SOMEONE WILL GET KILLED IF THIS HAPPENS WHILE DRIVING. THE FRAME SHOULDN'T GIVE WAY LIKE THIS. IT MUST BE FAILURE ON THE TYPE OF STEEL THAT IS BEING USED ON THE FRAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425126September 12, 2011
SEATS
THE DRIVERS SIDE SEAT BRACKETS THAT HOLD THE SEAT IN PLACE HAVE GIVEN WAY. THE SEAT NOW ROCKS SIDE TO SIDE & FRONT TO BACK. IT NEEDS SOME SERIOUS REPAIR. THIS IS NOT SOMETHING THAT SHOULD HAPPEN DUE TO NORMAL WEAR AND TEAR, BUT IT DID. I HOPE NOTHING WORSE HAPPENS TO THE SEAT AS I TRY TO FIND SOME WAY TO REPAIR IT. ALMOST 3,000 PEOPLE ON ONE WEBSITE ALONE HAVE REPORTED HAVING PROBLEMS WITH THE DRIVERS SIDE SEAT BRACKETS ON JEEP GRAND CHEROKEES. (HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP) THERE REALLY SHOULD BE A SAFETY RECALL REGARDING THIS FAULTING DESIGN & MANUFACTURING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DRIVING AT HIGH SPEED ONLY TO HIT A BUMP IN THE ROAD & HAVE THEIR SEAT COMPLETELY BREAK APART FROM THE BRACKETS & END UP LOOKING AT THE CEILING OF THE VEHICLE AFTER THE SEAT FALLS BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419810August 17, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, HE LIFTED THE HOOD UP AND THE RADIATOR EXPLODED. THERE WAS ANOTHER PERSON ON THE SCENE WHO WAS BURNED ON HIS CHEST AREA AND WAS TAKEN TO THE HOSPITAL. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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