Jeep Grand Cherokee Complaints (1994)

588 consumer complaints on file.

#564818March 26, 2002
SUSPENSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), STEERING
CONSUMER STATED THE FRONT END MAKES A NOISE AND THE TWO FRONT TIRES WERE REPLACED DUE TO FRONT AXLE ASSEMBLY FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005430March 12, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING AND UPON STOPPING SUDDENLY VEHICLE ACCELARATED OUT OF CONTROL, CAUSING AN ACCIDENT. VEHICLE FLIPPED OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564675March 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, EXTERIOR LIGHTING:BACK UP LIGHTS
PRIOR TO RECALL NOTIFICATION (99V340000) CONSUMER HAD THE ROTORS REPLACED ON THE VEHICLE, HOWEVER WHEN CONSUMER INQUIRED ABOUT A POSSIBLE REIMBURSEMENT, THE DEALER STATED THEY WERE AWARE OF THE RECALL AND THAT IT HAD BEEN IN EFFECT FOR A COUPLE OF YEARS, BUT THE WORK THAT THEY PERFORMED WAS NECESSARY MAINTENANCE AND WOULD NOT BE COVERED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759115March 8, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TOOK CAR IN FOR OIL CHANGE, ATTENDANT NOTIFIED ME THAT EXHAUST MANIFOLD HAD A CRACK IN IT ABOUT 2 INCHES LONG. CONTACTED LOCAL DEALERSHIP RE: CRACK AND CHRYSLER CORP. CHRYSLER STATES THAT THIS IS NOT A COMMON PROBLEM WITH THE GRAND CHEROKEE AND THAT THEY ARE "NO LONGER RESPONSIBLE FOR THE CAR" AND THAT I WILL HAVE TO PAY THE BILL. THE SERVICE PERSON SUGGESTED THAT I TRY A LOCAL GARAGE THAT WOULD GIVE ME A BETTER PRICE THAN THE $852.00 + TAX ESTIMATE THAT THE DEALERSHIP QUOTED TO REPLACE THE MANIFOLD. THIS CAR IS NOT AN OFF-ROAD VEHICLE AND HAS ( WITH THE EXCEPTION OF TWO 1 1/2 HOUR TRIPS TO NYC WHICH INVOLVED HIGHWAY TRAVEL) BEEN DRIVEN EXCLUSIVELY ON LOCAL ROADS/STREETS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004436February 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND KEY WAS TURNED ON IN IGNITION VEHICLE SUDDENLY TOOK OFF IN REVERSE, SMASHING THE DRIVER, WHO WAS BEHIND THE VEHICLE, INTO THE BUILDING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004070February 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS LEFT IN PARK ON A FLAT SURFACE WITH ENGINE RUNNING. DRIVER GOT OUT OF CAR AND WALKED TO THE REAR, AND VEHICLE JUMPED INTO REVERSE, HITTING THE DRIVER. *AK. THE DRIVER WAS TRAPPED BEHINE THE VEHICLE, THERE WAS ONE INJURY.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003884February 11, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD IS CRACKING. VEHICLE CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003173January 30, 2002
VEHICLE SPEED CONTROL
AS SOON AS CONSUMER SHIFTED FROM PARK TO REVERSE, VEHICLE ACCELERATED ON ITS OWN. CONSUMER WAS UNABLE TO STOP VEHICLE AND IT HIT A BRICKWALL. CONSUMER AND PASSENGER WERE INJURED, VEHICLE WAS TOTALED. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#564097January 18, 2002
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE HAS MANY TRANSMISSION PROBLEMS WITH VEHICLE IN PARK, IT WOULD ROLL BACKWARD, AT TIMES THE GEAR SHIFT WOULD NOT MOVE WHEN THE VEHICLE WOULD CONTINUE TO ROLL BACKWARD, DEALER INFORMED CONSUMER THAT THE VEHICLE WAS NOT SAFE UNLESS THE ENTIRE TRANSMISSION WAS REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564011January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WOULD NOT SHIFT OR ACCELERATE IN THIRD GEAR DUE TO TRANSMISSION FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002212January 15, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 65 MPH AND WITHOUT WARNING VEHICLE SHUTDOWN. MECHANIC STATED THAT IT WAS CAUSED BY A MALFUNCTIONED FUEL PUMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001796January 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAD EXPERIENCED PROBLEMS WITH TRANSMISSION WHEN SHIFTING FROM PARK TO REVERSE. COULD FEEL A DELAY AND JERKING. THEN, WILL GO TO REVERSE, AND AT SAME SITUATION SHIFT FROM DRIVE TO PARK. WHILE DRIVING COULD NOTICE THAT GEARS WILL SKIP. DEALER HAD BEEN CONTACTED, AND SEALS REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756281January 1, 2002
VEHICLE SPEED CONTROL
WHEN MY WIFE WAS PUTTING THE VEHICLE IN GEAR TO PULL FORWARD THE THROTTLE SEEMED TO STICK AT FULL FORCE SO WHEN THE SHIFTER WAS PASSING REVERSE TO GO INTO DRIVE IT FLEW OFF WRECKING INTO ANOTHER VEHICLE AND INJURING A PERSON INSIDE OF THE VEHICLE. THE MOTOR WAS REVING TO PROBABLY 5500 RPM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001138December 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN VEHICLE IS IN A GEAR VEHICLE WILL SOMETIMES ACCERLERATE WITH CONSUMER'S FOOT ON BRAKE. THIS IS AN INTERMITTENT PROBLEM. CONTACTED DEALE, AND DEALER FIXED SOME OTHER PARTS ON , VEHICLE BUT PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754745November 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FRAME FUEL FILTER (G7399) SUDDENLY RUPTURED UPON STARTING THE VEHICLE. THIS WAS THE FIRST START AFTER THE VEHICLE HAD SAT IDLE FOR TWO WEEKS IN MY CLOSED GARAGE. THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANY PROBLEM. UNKNOWINGLY, I DROVE VEHICLE, WITH WINDOWS CLOSED, 3 MILES WITH GASOLINE SPRAYING OUT OF A 50 MM LONGITUDINAL SLIT IN THE FILTER BODY. UPON PARKING/EXITING THE VEHICLE THE SMELL OF GASOLINE WAS OVERWHELMING. THE ENTIRE LEFT REAR WHEEL AREA AND PAVEMENT BENEATH VEHICLE WAS DRENCHED IN GASOLINE. I ESTIMATE 8.5 GALLONS (3/8 OF A TANK) OF GASOLINE HAD BEEN SPRAYED OUT IN ONLY TEN MINUTES OF DRIVING. FRAME FUEL FILTER WAS INSTALLED ON 09/28/97 AT 37715 MILES. FILTER FAILED ON 10/14/01 AT 64460 MILES. IN MY OPINION, THE PROBLEM LIES WITH THE FRAME FILTER NOT WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754686November 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION SLIPPED FROM PARK TO REVERSE AND VEHICLE TOOK OFF. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754679November 19, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING THE TRUCK JUST LOSES POWER WITHOUT WARNING AND COMES TO A STOP. I CANT GE T IT STARTED RIGHT AWAY NEITHER. CALLED DEALER TO HAVE IT FIXED WAS TOLD THAT IF IT DONT STOP RUNNING FOR THEM THEY CANT FIX IT. I HAVE SEEN SIMULAR COMPLAINTS ABOUT THE SAME VEHICLE. SOMEONE WHO WORKS FOR THE COMPANY SAYS FOR SOME REASON THIS TRUCK HAS THIS PROBLEM AND TOLD ME TO REPLACE THE BRAIN.I DONT WANT TO SPEND THAT KIND OF MONEY TO FIX IT IF THE CORPORATION KNOWS THIS PROBLEM EXIST WHY DONT THEY FIX IT FOR EVERYONE WHO IS EXPERIENCING THIS PROBLEM. I CAN NOT BE DRIVING ON THE EXPRESSWAY AND THE TRUCK JUST LOOSE ALL POWER TO THE ENGINE AND STEERING WHEEL WITHOUT WARNING .THAT IS TO ME AN UNSAFE VEHICLE. YES I BOUGHT IT USED FROM MY FUTURE IN LAWS WHO BOUGHT IT BRAND NEW SO I KNOW THE MAINTENCE HISTORY. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754655November 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE TRANSMISSION REPEATEDLY, BUT PERIODICALLY, SLIPS OUT OF DRIVE INTO NEUTRAL. ALSO, IT WILL AT TIMES NOT GO INTO GEAR WHEN FIRST SHIFTED FROM PARK OR NEUTRAL INTO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754566November 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AXLE ASSEMBLY
VEHICLE WAS RUNNING WITH ENGINE IDLING AND GEARSHIFT IN PARK, I GOT OUT OF JEEP AND THEN HEARD A LOUD CLUNK. THE JEEP THEN BEGAN ROLLING BACKWARDS DOWNHILL UNTIL IT HIT A FENCE WHICH CAUSED IT TO STOP. I TOOK THE VEHICLE TO MCKEAN'S JEEP EAGLE IN PITTSBURGH, PA WHO TOLD ME THAT THE REAR AXLE HAD FAILED AND NEEDED TO BE REPLACED. MC KEAN'S SUBSEQUENTLY CHARGES ME $2,500 TO REPAIR THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899085November 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER WAS BACKING OUT OF DRIVEWAY AND NOTICED SOMETHING ON THE GROUND. VEHICLE WAS PUT IN PARK, PULLED HAND BRAKE, GOT OUT AND LEFT THE DOOR. CONSUMER WAS OUTSIDE OF VEHICLE WHEN IT STARTED ROLLING BACKWARD TOWARDS CONSUMER. DOOR KNOCKED CONSUMER DOWN. CONSUMER GOT UP, AND JUMPED INTO VEHICLE, STEPPED ON BRAKES, AND TURNED VEHICLE OFF. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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