Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10273056June 7, 2009
PARKING BRAKE, ELECTRICAL SYSTEM
I PARKED MY VEHICLE IN A DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I OPENED THE REAR PASSENGER DOOR AND PUT MY SON IN THE BACKSEAT. THE VEHICLE GEARSHIFT LEVER WAS PUSHED OUT OF PARK AND INTO REVERSE WITH MY 3 YEAR OLD SON IN THE VEHICLE. THE VEHICLE ROLLED BACKWARDS 20 FEET AND CRASHED INTO A TRUCK. IF THE TRUCK WASN'T THERE IT WOULD HAVE ROLLED EVEN FURTHER INTO THE POND. I'M JUST HOPING THIS DOESN'T HAPPEN TO ANYONE ELSE, IT COULD'VE KILLED SOMEONE. I AM CONTACTING MY DEALERSHIP TO TRY TO GET THE ISSUE RESOLVED. ACCORDING TO THE OWNER'S MANUAL THE BRAKE TRANSMISSION INTERLOCK SYSTEM FAILED ON MY VEHICLE. YOU SHOULD NOT BE ABLE TO MOVE THE GEAR SHIFT LEVER IN THE P (PARK) POSITION WHEN THE IGNITION SWITCH IS IN THE LOCK POSITION. TO MOVE THE GEAR SELECTOR LEVER OUT OF THE P (PARK) POSITION, THE IGNITION SWITCH MUST BE TURNED TO THE ON POSITION, AND THE BRAKE PEDAL MUST BE DEPRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10270293May 27, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
2005 JEEP GRAND CHEROKEE. LETTER FORWARDED FROM FTC-FROM CONGRESSWOMAN GINNY BROWN-WAITE ON BEHALF OF CONSTITUENT RE PROBLEMS WITH CHRYSLER CORPORATION. *NJ THE CASINGS BEHIND THE INSIDE DOOR LATCH BEGAN TO GRADUALLY DETERIORATE UNTIL ALL FOUR DOOR CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THE CONSUMER STATED IT WAS APPARENT THE MATERIALS USED FOR THE CASINGS WERE DEFECTIVE. A CASE IN POINT WAS THE TWO BACK DOOR CASINGS WHICH DISINTEGRATED IN SPITE OF THE FACT THAT THOSE DOORS WERE SELDOM USED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269208May 13, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 JEEP GRAND CHEROKEE LETTER FORWARDED FROM FTC - FROM CONGRESSWOMAN GINNY BROWN-WAITE ON BEHALF OF CONSTITUENT RE PROBLEMS WITH CHRYSLER CORPORATION. *NJ THE CONSUMER STATED THE CASINGS BEHIND THE INSIDE DOOR LATCHES BEGAN TO DETERIORATE UNTIL ALL FOUR DOORS CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THE CONSUMER ALSO STATED IT WAS APPARENT THE MATERIALS USED FOR THE CASINGS WERE DEFECTIVE. A CASE IN POINT, THE TWO BACK DOOR CASINGS DISINTEGRATED IN SPITE OF THE FACT THAT THOSE DOORS WERE SELDOM USED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264472April 8, 2009
SERVICE BRAKES, HYDRAULIC
POWER ASSIST BRAKE BOOSTER FAILED; INNER MEMBRANE RUPTURED. USED EMERGENCY BRAKE TO STOP CAR. PART WAS REPLACED - OLD PART IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262939March 24, 2009
SEATS
I HAVE A 2005 JEEP GRAND CHEROKEE WITH CLOTH SEATS. I DON'T KNOW WHAT THE MATERIAL IS MADE OF, AND REALLY DON'T CARE. WATER WILL STAIN THE CLOTH IMMEDIATELY AND IS UNABLE TO BE CLEANED. I HAVE TRIED EVERYTHING, HOWEVER ALL CLEANERS HAVE WATER IN THEM. MAYBE I COULD TAKE IT TO THE DRY CLEANERS. I THINK CHRYSLER SHOULD GO TO THE CLEANERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261853March 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP GRAND CHEROKEE LAREDO WITH 36,000 MILES ON IT, TORQUE CONVERTER WAS REPLACED AT 28,000 MILES DUE TO VEHICLE SHUDDERING AT VARIOUS SPEEDS UPON ACCELERATION, VEHICLE WAS FINE UNTIL NOW, 36000 MILES AND IS DOING THE SAME THING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260623March 3, 2009
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM : STARTER FAILURE REPLACED BY DEALER TWICE. FIRST REPLACED ON 05/20/08. THIS PART FAILED ON 02/16/09 AND WAS REPLACED AGAIN WITH 34447 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259988February 25, 2009
ELECTRICAL SYSTEM, AIR BAGS
AS I DRIVE MY 2005 JEEP GRAND CHEROKEE( HEMI)THE VEHICLE SIMPLY SHUTS OFF. ALL THE LIGHTS ON THE DASHBOARD TURN ON THEN THE CAR TURNS OFF. I END UP WITH NO CONTROL. SOMETIMES THIS HAPPENS AND THEN THE VEHICLE TURNS ON ALL BY ITSELF WHILE IM DRIVING. ABOUT A WEEK AFTER I PURCHASED IT, I HAD THIS PROBLEM BUT THE DEALER SAID IT WAS FINE. AS I TOOK IT TO THE GAS STATION ACROSS THE STREET, IT HAPPENED. THE DEALERSHIP EMPLOYEES WITNESSED IT AND WERE NICE ENOUGH TO RUN OVER AND PUSHED THE VEHICLE BACK TO THE SHOP. THEY SAID THEY COULDN'T FIND ANYTHING BUT REPLACED THE BATTERY JUST IN CASE. SINCE THEN IT HAPPENS AT ONCE EVERY TWO MONTHS. CURRENTLY, I HAVE AN AIRBAG ISSUE. THE DEALER CANNOT SEEM TO REPAIR ANY OF THESE ISSUES. THE AIRBAG LIGHTS TURN ON INDICATED THE AIRBAGS ARE OFF BECAUSE IT DOES NOT SENSE ANYONE ON THE SEATS. IT HAS BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND I AM WAITING FOR A CALL BACK TO RETURN IT SO THEY CAN INSTALL AN ECM. THEY THINK IT MAY BE THE ISSUE. THIS WILL BE THE FOURTH VISIT FOR THE AIRBAGS. SEEMS THE VEHICLE HAS A LOT OF ELECTRICAL PROBLEMS. I HAVE NOT DRIVEN THE VEHICLE SINCE DECEMBER 22ND. IT IS NOW FEB 25. I AM AFRAID OF GOING OVER THE WARRANTY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258911February 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2005 JEEP CHEROKEE HAS SEVERE PROBLEMS RELATED TO THE TRANSMISSION. I BOUGHT THIS VEHICLE USED WITH 10,000 MILES ON. I HAD 5 TRANSMISSION RELATED PROBLEMS WITHIN 12 MONTHS. TWO OF THESE PROBLEMS LEFT THE VEHICLE INOPERABLE; ONE OF WHICH THE VEHICLE ALMOST CAUGHT ON FIRE. THEY REPLACED THE TRANSMISSION AND I WAS STILL NOT HAPPY. I TRADED IN FOR A 2007 BUICK LUCERNE - WHICH HAS BEEN A GREAT CAR. NO MORE CHRYSLER PRODUCTS FOR ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257238February 2, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT NOTICED A MASSIVE HESITATION WITH HIS VEHICLE. THE VEHICLE WOULD NOT START AND THE DEALER WAS NOTIFIED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A NEW STARTER WAS INSTALLED. AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE INDICATOR ILLUMINATED. HE WENT THROUGH A DRIVE-THRU CAR WASH AND NOTICED THAT THE VEHICLE BEGAN TO HESITATE. WHEN HE PLACED EXTRA PRESSURE ON THE ACCELERATOR PEDAL, THE VEHICLE WOULD STUTTER AND THEN FINALLY CATCH AND INCREASE IN SPEED. THE DEALER PERFORMED A TUNE-UP, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT PINPOINT THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 57,802 AND FAILURE MILEAGE WAS APPROXIMATELY 57,400. UPDATED 03-04-09 *BF THE CONSUMER STATED A CODE FOR THE O2 SENSOR HEATER WAS BEING DISPLAYED. THE ENGINE LIGHT IS STILL ON. UPDATED 03/04/09 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255997January 22, 2009
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. THE VEHICLE HAS LESS THAN 60,000 MILES. ON THE ENGINE HOOD COVER, THE ORIGINAL AND EXISTING GAS OPERATED HOOD SUPPORT DOES NOT HOLD. THERE HAVE NOT BEEN VERY MANY OPENING AND CLOSINGS OF THE ENGINE COMPARTMENT. THE HOOD SLAMS DOWN AND COULD CAUSE A PERSONAL INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252508December 22, 2008
VEHICLE SPEED CONTROL
ON DEC. 21, 2008,WHILE DRIVING DOWN IH-35, MY 2005 JEEP GRAND CHEROKEE SUDDENLY AND UNCONTROLLABLY STARTED ACCELERATING. I FELT THE PEDAL LEAVE MY FOOT, AND PIN TO THE FLOOR. I TRIED TAPPING IT A FEW TIMES, THEN APPLIED THE BRAKES WITH NO RESULT. I HAD TO SHIFT INTO NEUTRAL AND PULL OVER ONTO THE SHOULDER, WHERE I WATCHED MY RPM GAUGE PIN AT 6000 RPM FOR APPROX. 30 - 45 SECONDS. IT FINALLY WENT BACK TO NORMAL AS I WAS BRINGING IT TO A STOP IN ORDER TO TURN THE CAR OFF. THIS IS THE 3RD AND MOST SEVERE TIME IN 6 MONTHS THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252461December 21, 2008
ENGINE AND ENGINE COOLING
2005 JEEP GRAND CHEROKEE ENGINE STALLS OUT TWICE ON INTERSTATE WHILE TRAVELING WITH TOTAL LOSS OF POWER, ONCE IN PARKING GARAGE ON TURN , ONCE GOING UP HILL TWICE AT STOP SIGN , ANOTHER TIME TWICE IN ONE 15 MINUTE TRIP DIAGNOSTICS SHOWED NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252053December 17, 2008
POWER TRAIN
I HAVE A 2005 JEEP GRAND CHEROKEE LAREDO AUTOMATIC WITH HEMI ENGINE. SEVERAL TIMES, I HAD THE VEHICLE SUDDENLY ACCELERATE WHEN CHANGING GEAR FROM PARK TO DRIVE OR REVERSE. FORTUNATELY, I ALWAYS HAD MY FOOT FIRM ON THE BRAKE PEDAL AND THAT PREVENTED THE VEHICLE TO LAUNCH AND CAUSE DAMAGE TO SURROUNDINGS. THIS HAPPENED SEVERAL TIMES SINCE 2005 WHEN I PURCHASED THE VEHICLE. I TOOK THIS VEHICLE TO DEALER FOR SERVICE AND REPORTED THIS PROBLEM, THEN I CHECKED THE INTERNET AND FOUND THAT THIS IS NOT A SINGLE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251541December 11, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY JEEP GRAND CHEROKEE STALLS. NO RHYME NO REASON TO IT. USUALLY LOW SPEED BUT NOT EXCLUSIVE. IT HAS THE 4.7 LITER ENGINE, THIS IS DANGEROUS AS THERE IS NO WARNING. DEALER HAS NO SOLUTION TO THIS AS NO CODES ARE SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251063December 8, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONING WAS ONLY WORKING ON THE DRIVER'S SIDE OF THE VEHICLE ONLY. THE PASSENGER SIDE AND THE REAR VENTS BLOW OUT WARM AIR. THE EVENT STARTED OCCURRING ON NOVEMBER 20, 2008 AND IS STILL NOT WORKING PROPERLY. THE VEHICLE IS CURRENTLY BEING REPAIRED AT A JEEP DEALERSHIP AND IS GOING TO COST APPROX. $1,200.00 DOLLARS. APPARENTLY THERE IS A PROBLEM WITH THE VENT DOORS AND THEY NEED TO REPLACE THE ENTIRE UNIT. THE HEAT MOST LIKELY WILL NOT WORK PROPERLY DUE TO THE DOORS NOT SEALING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250985December 7, 2008
POWER TRAIN
UNINTENDED ACCELERATION OF MY JEEP. I HAD IT IN PARK. I PUT MY FOOT ON THE BRAKE SHIFTED TO DRIVE AND THE CAR ACCELERATED WITH MY FOOT STILL ON THE BRAKE I SHIFTED TO NEUTRAL, THE CAR CONTINUED TO RACE FOR A FEW SECONDS. THIS IS THE THIRD TIME IT HAPPENED IN 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250698December 4, 2008
AIR BAGS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE AIR BAG SENSOR AND ORDERED THE PART FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 2/9/09 *CN THE TIRE PRESSURE LIGHT ILLUMINATED AS WELL. UPDATED 02/13/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249784November 25, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING
1. MY 2005 JEEP GRAND CHEROKEE UNEXPECTEDLY CAN STALL, TYPICALLY WHEN THE VEHICLE IS MOVING AT LESS THAN 15-20 MPH. UNFORTUNATELY, NO WARNINGS ARE GIVEN BY THE VEHICLE AS THE ENGINE SIMPLY STALLS AND DIES. NO COMPUTER ERROR CODES ARE DISPLAYED OR REGISTERED. THE STALLING OCCURS BOTH IN FORWARD AND REVERSE. OFTEN THE STALLING OCCURS WHEN THE ENGINE SEEMS TO EITHER DOWN SHIFT OR UP SHIFT IN LOWER GEARS. THE STALLING IS A SAFETY ISSUE AS THE UNEXPECTED AND UNPREDICTABLE STALLING OFTEN OCCURS AT STOP LIGHTS/INTERSECTIONS OR PARKING LOTS. THE PROBLEM APPEARS TO ME TO BE A COUPLING BETWEEN THE COMPUTER CONTROLLER/SOFTWARE, THE RPM SENSOR, AND THE TRANSMISSION GEAR BOX. 2. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE. WHEN THE COMPUTER FAILS TO "CATCH" THE RPMS FALL RAPIDLY AND THE ENGINE STALLS AND DIES. CONSEQUENCE IS THAT THE VEHICLE CAN STOP SUDDENLY IN THE MIDDLE OF AN INTERSECTION OR PARKING LOT. THE FAILURES HAVE OCCURRED MULTIPLE TIMES. 3. DESPITE SEVERAL COMPUTER FLASHES AND MAINTENANCE ON THE "SOLENOID-LINEAR IACV," JEEP HAS FAILED TO RESOLVE THE PROBLEM. CHRYSLER-JEEP GIVES THE RUN-AROUND. THE DEALER SAYS THAT THEY CAN HELP ANYMORE; THE REGIONAL MANAGER DOESN'T RECOGNIZE IT AS A SAFETY ISSUE; CORPORATE CHRYSLER-JEEP DOESN'T SEE IT AS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249694November 24, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER VEHICLE SHUT COMPLETELY OFF WHILE IDLING AT A STOP LIGHT. SHE DRIFTED SLOWLY ACROSS THE MEDIAN AND WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FIVE MINUTES. THE DEALER KEPT THE VEHICLE FOR A FEW DAYS AND STATED THAT THERE WAS ELECTRICAL FAILURE. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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