Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10296883December 24, 2009
FUEL SYSTEM, GASOLINE
ANYTIME I FILL UP MY 2005 JEEP GRAND CHEROKEE WITH GAS IT DOESN'T SHUT OFF AND OVER FLOWS ALL OVER THE PLACE. IT DOESN'T MATTER WHAT GAS STATION I FILL UP AT IT HAPPENS EVERY SINGLE TIME. I HAVE READ MANY FORUMS ABOUT THIS EXACT SAME PROBLEM AND IT DOES SEEM TO BE A RECURRENCE WITH THE JEEP PRODUCT. I HAVE NOT CORRECTED THIS PROBLEM AS OF YET BECAUSE I FEEL IT IS A MAJOR ISSUE WITH JEEPS AND SHOULD BE RECALLED. THIS IS DANGEROUS AND EXTREMELY INCONVENIENT. A TRIP TO THE GAS PUMP COST $45+ THEN CARWASH 5+ IT'S A PAIN JUST TO GET GAS. YOU ALL SHOULD LOOK INTO RECALLING THE PARTS AND MAKING JEEP FORK OVER THE MONEY TO FIX THIS ISSUES THAT IS ALL OVER THE INTERNET SO IT'S CLEARLY A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296866December 23, 2009
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
I OWN A 2005 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. THE TURN SIGNAL SWITCH IS DEFECTIVE AND CONTINUES TO CLICK AND MAKE NOISES EVERYTIME I TURN MY STEERING WHEEL. IF YOU MOVE THE STEERING WHEEL IN ANY DIRECTION THE TURN SIGNAL SWITCH MOVES. I WENT TO MY LOCAL DEALER WHERE I PURCHASED THE VEHICLE AND I AM BEING TOLD THERE ARE 785 OF THESE SWITCHES ON BACKORDER AND NO DATE OF RESOLUTION FOR THIS REPAIR. I AM WORRIED THAT THIS SWITCH WILL FAIL AN CAUSE SOME SERIOUS CONDITION INSIDE THE STEERING COLUMN THAT WON'T ALLOW ME TO SAFELY OPERATE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296227December 17, 2009
EXTERIOR LIGHTING, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT THE INTERIOR AND EXTERIOR LIGHTS WOULD FAIL SIMULTANEOUSLY. HE WOULD HAVE TO USE THE HIGH BEAM HEADLIGHT SWITCH UNTIL THE LIGHTS WOULD COME BACK ON. NO REPAIRS WERE MADE. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09E012000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 40,000. THE CURRENT WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296106December 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 JEEP GRAND CHEROKEE KEEPS STALLING WHILE DRIVING! THE DEALERSHIPS DO NOT SEEM TO KNOW HOW TO FIX IT. IT HAS HAPPENED 5 TIMES IN THE PAST 6 MONTHS. THERE IS NO STEERING WHEN THIS HAPPENS AND CARS BEHIND ME HAD TO SLAM ON BRAKES TO AVOID HITTING ME! IF YOU SEARCH THE JEEP BLOGS, YOU WILL SEE THIS IS HAPPENING TO EVERYONE! PLEASE HELP. THIS IS NOT SAFE AND IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295311December 11, 2009
AIR BAGS:FRONTAL
I WAS DRIVING ON A SNOWY ROAD WHEN MY SUV STARTED TO FISH TAIL AND LOST CONTROL AND HIT A LIGHT POLE DOING ABOUT 25-30 ON THE FRONT RIGHT SIDE OF MY SUV AND MY AIRBAGS DIDN'T DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295006December 8, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
2005 GRAND CHER LIMITED DRIVER'S DOOR HANDLE BROKE,WHEN PULLED TO OPEN DOOR FROM INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294444December 3, 2009
EXTERIOR LIGHTING
HIGH MOUNTED CENTER BRAKE LIGHT, WIRING MALFUNCTION,COMPLETE LIGHT GOES OUT , BUT NO WARNING ON THE DASH BECAUSE THE VEHICLE THINKS ITS STILL WORKING, MOVE THE WIRES IT WORKS BUT THEN STOPS WORKING, I'VE NOTICED IT ON OTHER CHRYSLER TYPE PRODUCTS . EX. DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290926November 4, 2009
ELECTRICAL SYSTEM
MY 2005 JEEP GRAND CHEROKEE WITH 50,000 MILES, HAS HUGE ELECTRICAL ISSUES. IT EITHER WILL NOT START AND LEAVES ME STRANDED AT HOME, MARKET, AT NIGHT AFTER WORK, OR.... IF I CAN GET IT RUNNING AFTER 5 MINUTES OF DRIVING THE TRANSMISSION GOES INTO "LIMP" MODE ON THE FREEWAY OR SURFACE STREETS AND I AM AFRAID I WILL BE STRANDED AGAIN. THE DEALER HAS CHANGED OUT NUMEROUS ELECTRICAL PARTS TO NO AVAIL. I AS A SINGLE WOMAN DO NOT FEEL SAFE IN THIS CAR AND HAVE ASKED THE MFG AND THE DEALER TO REPLACE IT AGAIN WITH NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291008November 4, 2009
VEHICLE SPEED CONTROL
IN MY 2005 JEEP GRAND CHEROKEE, WHILE TRAVELING ON A CONGESTED ROAD, APPROX. 25 MPH, I TOOK MY FOOT OFF THE GAS TO SLOW DOWN. ALL OF A SUDDEN, THE VEHICLE ACCELERATED ON ITS OWN. LUCKILY, FOOT WAS ON THE BRAKE HARD. I ATTEMPTED TO TAP GAS PEDAL WITH OTHER FOOT SEVERAL TIMES WHILE TRYING TO FIGHT THROUGH TRAFFIC WITHOUT CRASHING. I ATTEMPTED TO EASE UP ON BRAKE PEDAL WHILE TRYING TO PULL CAR OVER, TAPPING ON CRUISE CONTROL BUTTON, MAKING SURE THAT WAS OFF. IN A STATE OF SHOCK, I ACTUALLY TURNED THE IGNITION KEY OFF, BUT THE VEHICLE REMAINED GOING. SOON AFTER, I WAS ABLE TO REACH THE SIDE OF THE ROAD WITH THE VEHICLE STILL WANTING TO ACCELERATE AND FOOT STILL ON BRAKE. THIS TERRORIZING EPISODE LASTED FOR UNDER A MINUTE BEFORE IT ENDED AS SUDDENLY AS IT STARTED. DUE TO THE SHOCK, I DIDN'T REALIZE I SHOULD HAVE PUT THE CAR IN NEUTRAL. AFTER A FEW MINUTES, I DROVE THE CAR HOME VERY SLOW AND CAUTIOUSLY, STILL SHAKING. I DID NOT NOTICE GAUGES ON DASHBOARD AT TIME OF THE INCIDENT. THE NEXT MORNING, THE CAR WAS TOWED TO DEALERSHIP. DIAGNOSTIC TESTING, TEST DRIVING. NO CODES, NO INCIDENT REPLICATED. THROTTLE SYSTEM CHECKED AND CLEANED. NO DIAGNOSIS FOUND, SUGGEST TO CHANGE FLOOR MATS. I HAVE DRIVEN VEHICLE FOR FOUR YEARS, NO COMPLAINTS. THIS IS THE FIRST INCIDENT WHICH SCARED THE HECK OUT OF ME. VEHICLE HAS 37,500 MILES ON IT. HAVING TO PAY FOR DIAGNOSTICS AND TOWING, WE STILL DO NOT KNOW IF IT WILL HAPPEN AGAIN. MY WIFE AND I ARE BOTH SCARED! HOPEFULLY, IT WON;T REPEAT ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289798October 26, 2009
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE LAREDO. THE CONTACT OWNS MAXIM ROTORS MODEL# 5115. WHILE DRIVING HER VEHICLE SHE NOTICED A CLINGING SOUND COMING FROM THE FRONT END OF THE VEHICLE. AFTER EXAMINING THE VEHICLE SHE NOTICED THAT THE FRONT PASSENGER SIDE ROTOR HAD SEPARATED INTO TWO PIECES. THE ROTORS HAVE NOT BEEN DIAGNOSED BY A DEALER. NO REPAIRS WERE MADE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289154October 20, 2009
ELECTRICAL SYSTEM
NO EVENTS LEADING UP TO FAILURE- NORMAL DRIVING CONDITIONS AND DID NOT EXPERIENCE ANY SIMILAR PROBLEM BEFORE. HEADLIGHTS TURN OFF WHILE DRIVING OR FLICKER ON AND OFF. OCCURRED FREQUENTLY AFTER CAR RUNNING FOR MORE THAN 10 MINUTES WITH LIGHTS ON. FIXED PROBLEM BY HAVING THE HEADLIGHT SWITCH REPLACED AT A COST OF $335.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289170October 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. HE STATED THAT WHILE DRIVING 45 MPH THE DASHBOARD LIGHTS ILLUMINATED AND THE VEHICLE SHUT OFF AND LOST POWER STEERING , AND BRAKES. HE HAD TIME TO DRIVE INTO THE EMERGENCY LANE; HOWEVER, AFTER A FEW MINUTES, HE ATTEMPTED TO RESTART THE VEHICLE AND WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER AND AFTER 24 HOURS THEY COULD NOT DUPLICATE THE FAILURE. IN TWO MONTHS THIS HAS OCCURRED APPROXIMATELY 3 TIMES. THE DEALER STATED THAT THERE WERE NO RELATED RECALLS. THE CONTACT HAS DONE EXTENSIVE RESEARCH AND FOUND THAT THE FAILURE IS COMMON FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 54000 AND THE CURRENT MILEAGE WAS 55000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286923October 9, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES ARE BROKEN BECAUSE THEY WERE MADE OUT OF PLASTIC. THE DOOR HANDLES DISPLAYED SMALL CRACKS AND EVENTUALLY BEGAN TO BREAK OFF IN PIECES. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND REQUEST THAT THEY TAKE PICTURES OF THE HANDLE AND SEND THEM TO HEADQUARTERS. SHE WAS ALSO ADVISED THAT WHEN THE PHOTOS ARE RECEIVED SOMEONE FROM HEADQUARTERS WOULD CONTACT HER. NO ONE HAS NOTIFIED THE CONTACT WITHIN THREE WEEKS. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282182August 28, 2009
SUSPENSION:FRONT
I WAS DRIVING MY 2005 JEEP GRAND CHEROKEE WITH 46560 MILES ON THE HIGHWAY WHEN I ENCOUNTERED HEAVY TRAFFIC. TRAFFIC SLOWED DOWN TO A CRAWL SO I TURNED RIGHT TO CHANGE LANES. AS I TURNED, THE LEFT FRONT WHEEL FELL OFF MY VEHICLE AND I COULD NOT MOVE. THE UPPER BALL JOINT HAD COMPLETELY SEPARATED FROM THE SOCKET. I HAVE CONTACTED CHRYSLER AND AM AWAITING A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281853August 26, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; THE VEHICLE STALLED WITHOUT WARNING . THE DRIVER WAS ABLE TO COAST INTO THE EMERGENCY LANE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WHICH THERE NO RESOLUTIONS. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279006July 31, 2009
ELECTRICAL SYSTEM
1. WHILE DRIVING AT A STANDARD VELOCITY OF 55 MPH, THE ENGINE LAMP IN THE DASH BOARD TURNS ON AND THE VELOCITY OF THE JEEP GRAND CHEROKEE DECREASES VERY FAST WITH SHAKING MOTIONS. EVEN THOUGHT THE ACCELERATOR IS PUSHED TO INCREASE VELOCITY, IT DID NOT RESPOND. THESE HAS HAPPENED ABOUT 4 TIMES IN 4 YEARS. NOTHING HAS BEEN DONE SINCE THE EVENT IS AN INTERMITTENT ONE. 2. UNDER NORMAL USE THE INTERIOR PANELS IN THE AREA OF THE HANDLES GOT BROKEN. TO CORRECT THIS, THE INTERIOR PANELS (4 PANELS) WERE REORDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277471July 20, 2009
POWER TRAIN
2005 JEEP CHEROKEE WHILE IDLING JUMPED FORM PARK TO REVERSE, HITTING ANOTHER PARKED CAR, ALSO KNOCKED THE OWNER TO THE GROUND WHILE TRYING TO STOP THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10276971July 16, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2005 JEEP GRAND CHEROKEE LIMITED. MY RIGHT FRONT DIRECTIONAL STAYS ON ALL THE TIME. EVEN WHEN KEY IS OFF. I TOOK THE BULBS OUT SO BATTERY WOULD NOT GO DEAD. I AM DRIVING WITHOUT THE FRONT RIGHT DIRECTIONAL. CALLED DEALER, THEY TELL ME THE FRONT CONTROL MODULE IS OUT OF WARRANTY, AND IF I BUY ONE FROM EBAY AT $50 IT MAY NOT WORK AND HAS TO BE PROGRAMMED AT DEALER. THEY ARE GOING TO GIVE ME A DISCOUNT PRICE TO REPAIR OF $603. I TOLD THEM TO ORDER THE PART OVER A WEEK AGO, AND TODAY THEY TOLD ME IT IS ON BACK ORDER AND THEY WILL CALL ME WHEN IT COMES IN. IS THIS A COMMON PROBLEM, AND IF SO SHOULDN'T THEY HAVE A PART SOME WHERE TO REPAIR IT? THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277028July 16, 2009
LATCHES/LOCKS/LINKAGES
2005 JEEP GRAND CHEROKEE LAREDO INTERIOR DOOR HANDLE CASINGS DISINTEGRATED AND NO LONGER OPERABLE, CANNOT EXIT VEHICLE FROM EITHER REAR DOOR, AND DRIVER DOOR ALSO CRACKED AND NEARING COMPLETE FAILURE. DEFECTS APPEARED AT ABOUT THE SAME TIME. VEHICLE IS OUT OF WARRANTY AND MANUFACTURER NOT RESPONSIVE EVEN THOUGH THIS IS A CLEAR SAFETY ISSUE AND APPARENT MANUFACTURING DEFECT. MANUFACTURER QUOTED PRICE IS ABOUT $2,000 TO MAKE 3 DOORS OPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273992June 16, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2005 GRAND JEEP CHEROKEE, THE BRAKES ARE AWFUL. IN FEBRUARY 09 I HAD BRAKE WORK DONE ON THE FRONT AND IN NOVEMBER OF 09 I NEED BRAKE WORK AGAIN BUT THIS TIME I NEEDED ROTORS, THEY FIXED IT FREE OF CHARGE BUT NOW I HAVE STARTED EXPERIENCING THE SAME PROBLEM AND IT HAVE ONLY BEEN 7 MONTHS. THE SHOP SAID THAT THE REASON FOR THIS IS, THEY DON'T MAKE THE BRAKES BIG ENOUGH FOR A SUV BY IT BEING A 6 CYLINDER. SO I GUESS EVERY 6 TO 7 MONTHS I WILL BE GOING FOR BRAKE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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