Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#782050April 4, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL MAKES HUMMING NOISE AT SPEEDS BETWEEN 45 TO 55 MPH. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836067March 24, 1999
STEERING:RACK AND PINION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER PURCHASED VEHICLE IN NOVEMBER 98, AND HAS TAKEN VEHICLE TO DEALERSHIP FOUR TIMES IN FOUR MONTHS FOR STEERING NOISE DUE TO RACK AND PINION STEERING FAILURE. DEALERSHIP REPLACED STEERING PUMP/GEAR BOX, AND RACK AND PINION. VEHICLE HAS BEEN AT DEALERSHIP FOR ONE MONTH FOR REPAIRS. JEEP MANUFACTURER IS AWARE OF THE PROBLEMS, AND SENT A REPRESENTATIVE TO NEW JERSEY TO LOOK AT VEHICLE . REPRESENTATIVE HAS NOT FOUND A REMEDY FOR THIS DEFECT. JEEP-800-334-9200----REFERENCE #5514019. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704480March 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SAG/HESITATE, ATTEMPT TO STALL UPON ACCELERATION,DEALER DUPLICATED PROBLEM ON TEST DRIVE, BUT UNABLE TO FIX. NOTED TRANSMISSION FLUID WAS ALSO 1 QUART LOW, UNUSUAL FOR NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704296March 11, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE STALLS INTERMITTENTLY BOTH IN DRIVE AND REVERSE. JEEP STATED THAT THIS IS A SOFTWARE PROBLEM BUT HAS BEEN UNABLE TO CORRECT IT. ON SEVERAL OCCASIONS THE VEHICLE WAS ALMOST STRUCK BY ANOTHER VEHICLE WHEN IT STALLED. THE MOST DANGEROUS SITUATIONS HAVE OCCURRED IN INTERSECTIONS AND WHEN DRIVING ON A HILL. FOR EXAMPLE, WHEN ENTERING A BUSY ROAD FROM A SIDE ROAD WITH POOR VISIBILITY, THE VEHICLE STALLED WHEN ATTEMPTING TO BACK UP FROM THE INTERSECTION WHEN IT BECAME APPARENT THAT THE VEHICLE WAS ENTERING THE LINE OF TRAFFIC (IT WAS NECESSARY TO ACTUALLY PARTIALLY ENTER THE INTERSECTION TO SEE TRAFFIC COMING FROM THE LEFT. ANOTHER DANGEROUS SITUATION OCCURRED WHEN THE VEHICLE STALLED ON A HILL AND THE DRIVER, WHO WAS INEXPERIENCED, FOUND THE CAR ROLLING BACKWARDS WHEN STEPPING ON THE ACCELERATOR BECAUSE THE VEHICLE HAD STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704323March 11, 1999
VEHICLE SPEED CONTROL, SUSPENSION:REAR, POWER TRAIN:MANUAL TRANSMISSION
IDLE GOES UP AND DOWN AT STOP. IDLE GOES UP AND JEEP WILL GAIN SPEED WITHOUT FOOT ON GAS. IDLE GOES UP AND JEEP WILL GAIN SPEED IN REVERSE. IDLE "BURPS" AT STOP AND JEEP JUMPS LIKE IT WAS HIT FROM BEHIND. REAR END WHINES WHILE TRAVELING AND GET LOUDER TILL 75MPH THEN MOSTLY SUBSIDES. TRANSMISSION WAS REPLACED ( FOR NO REASON WE COULD TELL) TO STOP WHINE. WHINE CONTINUES IN THE REAR END. DEALER STATES "NORMAL". STEERING WHEEL SHAKES ON EXTREME LEFT OR RIGHT TURNS FORWARD OR REVERSE UNTIL TRANSMISSION WAS REPLACED. DEALER STATED SHAKING WAS NORMAL. JEEP HAS 2000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544354March 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
FOUR WHEEL DRIVE (QUADRA-DRIVE) EXPERIENCES EXCESSIVE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782008March 8, 1999
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSMISSION TRANSFER CASE FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703955March 2, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
INVOLVES "QUADRA-DRIVE" SYSTEM-EXTREME NOISE STARTING AT 45MPH-INCREASES IN VOLUME WITH INCREASED SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703905March 1, 1999
STRUCTURE:FRAME AND MEMBERS
DEALER NOT REPAIRING LOUD NOISE OR PAINT DEFECTS ON DELIVERY OF NEW VEHICLE( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703752February 25, 1999
VEHICLE SPEED CONTROL
AS MY HUSBAND SHIFTED FROM PARK TO REVERSE, OUR NEW JEEP LURCHED OR ACCELERATED SO QUICKLY THAT THE TIRES SQUEALED AND SMOKED. WE AREN'T SURE IF IT "JUMPED" OUT OF PARK OR IF AS IT WENT INTO REVERSE IT WAS ACCELERATED OR FLOORED. I WAS THROWN FROM THE VEHICLE, SEVERE CONCUSSION, DISLOCATED JAW, ETC... MANUFACTURER AND DEALER HAVE INSPECTED AND FIND THE VEHICLE "MECHANICALLY SOUND". WE ARE AFRAID TO DRIVE IT EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#702799February 1, 1999
POWER TRAIN:MANUAL TRANSMISSION
4 WHEEL DRIVE QUADRA-DRIVE SYSTEM EXHIBITS GRINDING AND SEVERE SHAKING WHEN TURNING RIGHT OR LEFT. HAS BEEN IN TO DEALER FOR SERVICE 2X SINCE PURCHASE ON 1/11/99. SERVICE MANAGER STATED HE HAS 3 OTHER CARS WITH SAME QUADRA-DRIVE SYSTEM EXHIBITING SIMILAR PROBLEMS. CHRUSLER SERVICE BULLETIN STATES TO REPLACE OIL IN TRANSFER CASE WITH SPECIAL OIL WITH ADDITIVE FROM CHRYSLER. DID THIS 1/29/99, HAD NO EFFECT ON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834167January 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTED OUT OF PARK INTO REVERSE EVEN WITH THE PARK INDICATER POSITIONED IN PARK, RESULTING IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#702470January 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701542December 22, 1998
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE BUCKS AND JUMPS DURING LOW SPEED TURNS IN FORWARD AND REVERSE. MAY BE RELATED TO TRANSFER CASE: DEALER INDICATED WRONG FLUIDS INSTALLED AT FACTORY. WE ARE CONCERNED ABOUT FUTURE GENERAL FAILURE OR POSSIBLE LOCKUP AND CRASH AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543028December 14, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK IS NOT EASILY FILLED, GAS NOT ALLOWED INTO VEHICLE ON SEVERAL OCCASIONS AND SPILLS OUT ONTO CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831566December 2, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 60MPH ON THE HIGHWAY WITHOUT WARRNING THE VEHICLE ENGINE SHUTS DOWN COMPLETLY, CAUSING THE CONSUMER TO COAST THE VEHICLE TO A STOP IN THE MIDDLE OF THE HIGHWAY. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829766October 29, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
THE ENGINE CHECK LIGHT KEPT COMING ON. THE DEALER REPAIRED THE VEHICLE, AND AFTERWARD THE ENGINE STARTED TO STALL. WHEN DRIVING AND MAKING TURNS, THE VEHICLE WILL CUT OFF, AND SOMETME'S CAN HEAR A LITTLE NOISE COMING FROM THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544616March 25, 1995
SEAT BELTS:FRONT:ANCHORAGE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., UNKNOWN OR OTHER
DRIVER IS SHORT, THEREFORE SEAT HAS TO BE MOVED FORWARD, HOWEVER SEAT BELT CAN'T BE LATCHED WHEN DRIVERS SEAT IS IN THE FORWARD POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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