Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10489227December 19, 2012
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT CONNECTION WAS FRACTURED. THE CONTACT DISCOVERED THE FAILURE ONCE HE SAT IN THE SEAT AND DISCOVERED A PORTION OF METAL WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484916November 16, 2012
EXTERIOR LIGHTING
BRAKE LIGHTS FAIL WHEN LIGHTS ARE TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481129October 19, 2012
ENGINE
I HAVE HAD TO HAVE BY JEEP REPAIRED AT LEAST THREE (3) TIMES IN THE PAST SEVERAL YEARS DUE TO STALLING. THE LAST TIME THEY SAID IT WAS A "WIRING" PROBLEM. I AM CONTACTING YOU AS I JUST READ ON MSNBC.COM ABOUT THIS PROBLEM WITH JEEP PATRIOT SUVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480003October 13, 2012
TIRES, TIRES:SIDEWALL
LEFT REAR TIRE FAILED AND BLEW OUT AT 70MPH. THE GOOD THING IS THE TIRE DEFLATED RAPIDLY WITH NO LOSS OF CONTROL OF THE VEHICLE. ON INSPECTION OF TIRE IT WAS FOUND THAT THE INNER SIDE WALL HAD A RECTANGULAR RIP/PATCH FROM THE RIM TO THE TREAD. THERE WAS NO DEBRIS OR OTHER ROAD HAZARDS WHEN THE TIRE FAILED. ALL FOUR TIRES HAVE LESS THAN 25000 MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475907September 19, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A SUDDEN DROPPING NOISE AS THE HEATER FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE HEATER BLEND DOOR ACTUATOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468521July 31, 2012
EXTERIOR LIGHTING
I HAVE HAD ONGOING PROBLEMS WITH MY BRAKE AND TAIL LIGHTS. I HAVE REPLACED THE HOUSING, SOCKETS AND BULBS. THE BULBS OVERHEAT AND MELT THE PLASTIC WHICH CAUSES THE LIGHTS TO MALFUNCTION. THE TAIL LIGHTS WILL WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK WHEN THE TAIL LIGHTS ARE LIT. THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS DON'T WORK AND THE BRAKE LIGHTS DO EVEN THOUGH THEY ARE THE SAME BULB. I HAVE SEEN OTHER JEEPS ON THE ROAD WITH THE SAME PROBLEM AND HAVE SEEN MULTIPLE COMPLAINTS ON INTERNET. I'VE CONTACTED JEEP AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465136July 10, 2012
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE AND FROM FRONT TO BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE SEAT FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464069July 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE PSM MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463097June 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE POWER IN DOORS WINDOWS WORKS OFF AND ON. THERE WILL BE NO POINT TO LOCK YOUR DOOR AND THEN YOU CAN'T UNLOCK THE DOOR. THE WINDOWS SOMETIMES ROLL DOWN AND TIMES THEY DON'T. THE LIGHTING ON THE INSIDE OF THE CAR COMES OFF AND ON WITHOUT BEING TURNED ON. HAPPENED ON ITS OWN ANYTIME THE CAR IS STARTED AND CAN'T BE TURNED OFF AT TIMES. THE DASH LIGHTS DON'T WORK SOMETIMES BLINKERS WORK OFF AND ON ANY ELECTRICAL IN THE INSIDE OF JEEP IS MESSED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462450June 20, 2012
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, A SUBSTANTIAL AMOUNT OF SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT AND OCCUPANTS EXITED THE VEHICLE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462479June 20, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE
THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462213June 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK ON THE PASSENGER SIDE OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE CONTACT SHOULD NOT DRIVE THE VEHICLE BECAUSE IT WAS A FIRE HAZARD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460932June 7, 2012
STEERING
AS I WAS PULLING OUT OF MY DRIVEWAY ON THE MORNING OF TUESDAY, JUNE 5 AND HEARD A LOUD CLICKING SOUND COUPLED WITH A STICKING IN MY STEERING WHEEL AS I TURNED IT TO THE RIGHT. AS I CONTINUED TO MY DRIVE, I NOTICED THE CLICKING AND STICKING ALMOST EVERY TIME I TURNED THE STEERING WHEEL TO THE RIGHT (EVEN ON SLIGHT MOTIONS LIKE WHEN PARALLEL PARKING). I TOOK THE CAR TO THE MECHANIC FOR FEAR THE STEERING WOULD STICK AND I WOULD RAM INTO SOMETHING OR SOMEONE. HE TOLD ME EVERYTHING SEEMED FINE ON THE OUTSIDE (NO SIGNS OF THE TYPICAL WEAR AND TEAR OR ANY OF THE COMMON LEAKAGE PROBLEMS). HOWEVER, HE SAID THIS WAS A SERIOUS PROBLEM AND THE VEHICLE SHOULD NOT BE DRIVEN. AFTER CAREFUL INSPECTION HE FOUND THE INTERIOR OF THE GEARBOX CRACKED. WHEN HE LOOKED UP THE PARTS HE SAW THAT THE 2000 AND 2001 STEERING GEAR HAD BEEN RECALLED AND INSTRUCTED ME TO TALK TO MY LOCAL JEEP DEALER (MY LOCAL DEALER IS THE FIGUEROA LOCATION IN DOWNTOWN LOS ANGELES). WHEN I SPOKE WITH THEM, THEY INFORMED ME MY CAR WAS NOT UNDER THE RECALL PARAMETERS AS IT WAS MANUFACTURED IN DECEMBER 1999. HOWEVER, I WOULD LIKE TO NOTE THAT THIS PROBLEM SEEMS FAR MORE REACHING THAN THE SMALL PARAMETERS OF THE DATES OF THE RECALLS. THE SAME PART (#52088272AD) HAS CAUSED THE SAME HAZARDOUS AND COSTLY PROBLEM (STICKING/BINDING/SEIZING) OVER A SPAN OF TWO YEARS OF JEEPS, 2000 AND 2001. THIS SAME PART WAS USED IN JEEPS IN SUBSEQUENT YEARS AS WELL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460644June 5, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458057May 10, 2012
STRUCTURE:BODY:HOOD
I WAS ON MY WAY TO WORK DRIVING ABOUT 70MPH ON THE FREEWAY. AFTER A COUPLE OF MINUTES MY HOOD OPENED UP ON ITS OWN AND SLAMMED AGAINST MY WINDSHIELD WHICH CAUSED MY WINDSHIELD TO SHATTER. I WAS NEARLY IN MULTIPLE WRECKS WHILE ON THE FREEWAY BECAUSE 90 TO 95% OF MY WINDSHIELD WAS COVERED BY THE HOOD OF MY CAR. THIS WAS BY FAR THE SCARIEST THING THAT I HAVE EVER FACED. I NEARLY LOST MY LIFE ON THE FREEWAY. I AM NOT ABLE TO DRIVE MY JEEP AT THE MOMENT AND HONESTLY PREFER NOT TO DRIVE IT ANYMORE. I STRONGLY FEEL LIKE SOMETHING SHOULD BE DONE ABOUT THIS. NO ONE SHOULD EVER HAVE TO GO THROUGH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448768February 21, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT, RE HIS 2000 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HE SAW A REPORT ON THE NEWS ABOUT GAS TANKS EXPLODING IN REAR END COLLISIONS AND WAS CONCERNED FOR HIS SAFETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448414February 18, 2012
SEATS
THE MOTORS ON THE FRONT SEATS WERE BROKEN WHEN I BOUGHT IT, AND I NOTICED THAT THE DRIVER'S SEAT SEEMED WOBBLY. SHORTLY AFTER PURCHASING THE JEEP THE DRIVER'S SEAT BRACKETS GOT WORSE, SHIFTING WHEN I GOT IN AND RECENTLY BROKE THROUGH. AFTER THE BRACKET BROKE, THE AIRBAG WARNING LIGHT BEGAN GOING OFF WHEN I GO AROUND A CORNER OR CURVE AND THE SEAT SHIFTS. BEGAN RESEARCHING AND FOUND THIS WAS A COMMON PROBLEM WITH MANY THOUSANDS OF COMPLAINTS. I'VE LEFT INSTRUCTIONS WITH MY FAMILY TO SUE JEEP IF I DIE OR GET SERIOUSLY INJURED IN AN ACCIDENT BECAUSE I CAN'T AFFORD TO BUY A DIFFERENT CAR AND CAN'T SELL THIS JEEP WITH A BROKEN FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447376February 10, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, WITHOUT ANY WARNING, THE VEHICLE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND THEN BACK ON IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THEY COULD NOT DETERMINE THE CAUSE OF FAILURE BUT ADVISED HER THAT WAS COMMON IN THAT YEAR, MAKE AND MODEL VEHICLE. THIS FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 108,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447423February 10, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLEND DOOR AND THE RECIRCULATION BLOWER DOOR WERE BOTH DEFECTIVE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447215February 8, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
REAR HATCH DOOR WON'T LOCK BOTH REAR PASSENGER AND DRIVER SIDE WON'T LOCK UNLOCK DOOR READ REVIEWS MANY PEOPLE WITH THIS VEHICLE HAVING SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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