Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#880342February 12, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHILE USING HEADLIGHTS ON LOW BEAM HEADLIGHTS DO NOT EXTEND, GIVE POOR VISIBLITY. *AK CONSUMER STATES THAT ANYTHING IN THE ROAD CAN NOT BE SEEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879869February 6, 2001
TIRES
GOODYEAR, MERITHON ST225/75R15, COACHMAN, CATALINA 5TH WHEEL RV. WHILE TOWING WITH FOUR WHEELS ON GROUND RIGHT FRONT TIRE SHREDDED. THERE WAS A LOT OF DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740539February 6, 2001
VEHICLE SPEED CONTROL
MY HUSBAND WAS BACKING THE JEEP OUT OF THE DRIVEWAY. ONCE THE JEEP WAS PUT IN DRIVE IT ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. IT TOOK MY HUSBAND TO PUT BOTH FEET ON THE BRAKE TO STOP AND PLACE THE JEEP IN PARK. WHEN THE ENGINE STOPPED REVING HE WAS ABLE TO PUT THE JEEP IN DRIVE AND PROCEED DOWN THE DRIVEWAY. HE DROVE ABOUT 15 FEET AND THE JEEP STALLED. NOW I DRIVE THIS JEEP ON AVERAGE ABOUT 800 MILES PER WEEK. I DID TAKE THE JEEP OVER TO CHRYSLER TO HAVE THEM LOOK AT IT. I TOLD THEM WHAT HAPPENED AND LEFT MY JEEP THERE. I RECEIVED A CALL ABOUT 5 HOURS LATER STATING THAT THE JEEP WAS READY TO BE PICKED UP AND WAS ALSO TOLD THAT THEY FOUND NOTHING WRONG WITH THE JEEP. THEY WERE NOT ABLE TO GIVE ME ANY TYPE OF EXPLANANTION OF WHY THIS HAPPENED. I DO NOT WANT THIS TO HAPPEN WHILE I AM DRIVING, I DON'T THINK I WOULD BE ABLE TO STOP THE JEEP LIKE MY HUSBAND DID. I AM AFRAID THAT I WILL RUN OFF THE ROAD OR SMASH INTO SOMETHING. I DID READ ABOUT ANOTHER PERSON ON YOUR SITE WHO HAD A SIMILIAR PROBLEM. THIS IS SERIOUS AND PEOPLE CAN BE KILLED DUE TO THIS PROBLEM. I HOPE THEIR IS SOMETHING THAT CAN BE DONE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879379January 30, 2001
SUSPENSION:FRONT
WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE PULLS DRASTICALLY TO RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739391January 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NOTE: RENTAL CAR. PARKED VEHICLE AFTER BACKING UP MODERATELY INCLINED DRIVEWAY. SET TRANSMISSION IN PARK. DID NOT SET PARKING BRAKE NOR CHOCK WHEELS. VEHICLE WAS STABLE FOR SEVERAL MINUTES (BROUGHT ONE CHILD INTO HOUSE) BUT THEN BEGAN TO ROLL DOWN HILL. WAS NOT SLIPPING ON PAVEMENT; WAS NOT DRIVING ENGINE (AS WITH STANDARD SHIFT.) COULD NOT STOP VEHICLE BY HOLDING BACK. TRANSMISSION WAS STILL IN PARK, NOT DISLODGED (CONFIRMED THIS FACT). PULLED PARKING BRAKE AND VEHICLE STOPPED (NO HARM NO FOUL.) BUT DID NOT EXPECT VEHICLE WITH AUTOMATIC TRANSMISSION SET IN PARK TO BE MOBILE AT ALL. DID REPORT THIS TO RENTAL AGENT WHEN RETURNING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739342January 14, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NOISE AND VIBRATION COMING FROM DIFFERENTIAL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738759January 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738693January 3, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877213January 2, 2001
STRUCTURE:BODY
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558381December 28, 2000
AIR BAGS
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#738316December 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738158December 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876916December 21, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR SEAT BELT LATCH PLATE FAILS TO CINCH OR TIGHTEN BELT TO BE USED WITH A CHILD SEAT. CAN PULL ON STRAP & BELTS WOULD LOOSEN UP. CANNOT INSTALL CHILD SEATS DUE TO CINCH LATCH PLATE KEEP COMING LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737224December 3, 2000
TIRES
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736742November 22, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557753November 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE VEHICLE HAS STALLED 4 TIMES WHILE DRIVING, ON ONE OCCASION AN INJURY WAS SUSTAINED TO THE DRIVER WHO PUSHED THE VEHICLE OUT OF THE DANGEROUS POSITION IT WAS IN. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#875239November 20, 2000
TIRES
WHILE DRIVING ABOUT 70 MPH LEFT REAR GOODYEAR WRANGLER ST (P22575R16) TIRE HAD A BLOWOUT, AND KEPT CONTROL OF VEHICLE. DROVE OFF ROAD WHERE A TECHNICIAN TOLD CONSUMER THAT HE WAS DRIVING ON LOW AIR. 225/75 R16, JEEP, GRAND CHEROKEE, 2000. *AK DOT #M671EKWR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736439November 17, 2000
SUSPENSION
VEHICLE HAS ALWAYS PULLED TO THE RIGHT. CASTER/CAMBER ARE OUT OF FACTORY SPECS, BUT THE DEALER SAYS THERE IS NO WAY TO CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736071November 9, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FEELING MISS/JERK AT APPROXIMATELY 10 SECOND INTERVALS. DEALER ADVISED IT IS THE AIR CONDITIONER CYCLING ON/OFF. CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS NO FIX AVAILABLE AT THIS TIME. SAYS IT IS DUE TO AGGRESSIVE COMPRESSOR ENGAGEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874662November 8, 2000
AIR BAGS:FRONTAL
CONSUMER WAS GOING 25-30 MPH HAD AN ACCIDENT. UPON IMPACT, NEITHER DRIVER OR PASSENGER SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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