Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10461991June 17, 2012
ENGINE AND ENGINE COOLING
THE CAR STALLS RANDOMLY WHILE DRIVING THIS CAN HAPPEN IN HEAVY TRAFFIC IN THE MIDDLE OF THE ROAD OR AT A STOP SIGN WITHOUT WARNING. HAVE SEEN SEVERAL MECHANICS. WHEN SEARCHING THE PROBLEM, FOUND 100'S OF OTHER VEHICLE OWNERS WITH THE SAME COMPLAINT. ENORMOUS SAFETY HAZARD FOR DRIVER AS WELL AS OTHER ON ROAD VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461853June 15, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
REAR AXLE GAS TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461010June 8, 2012
SEATS
WHILE DRIVING, THE DRIVERS SEAT HAD SOMETHING BREAK UNDERNEATH IT CAUSING THE SEAT TO BECOME MORE OF A ROCKING CHAIR, WOBBLING BACK AND FORTH AND TO THE SIDE. MY 19 YEAR OLD SON WAS DRIVING AT THE TIME, AND THANK GOODNESS HE WAS PREPARING TO STOP AT A STOP SIGN AND HE ALMOST WAS THROWN BACKWARDS. NOW THIS VEHICLE IS UNDRIVEABLE. HAVE CALLED AROUND TO JEEP DEALERS AND FOUND OUT THAT IT IS THE POWER SEAT ADJUSTER WHICH NEEDS REPLACING. MOPAR HAS DISCONTINUED THIS PART AND IT IS NOT AVAILABLE. I HAVE SEEN ON OTHER COMPLAINTS THE SAME THING HAS HAPPENED TO MANY OTHERS. WE NEED SOME KIND OF SATISFACTION ON THIS OBVIOUSLY UNSAFE PART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457966May 9, 2012
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 55 MPH, THE VEHICLE LOST ALL POWER, GAUGES ALL DROPPED TO ZERO. THE STEERING WHEEL WAS TIGHT TO TURN AND THE BRAKES HARD TO APPLY, HAD NO ACCELERATION WHILE PUSHING GAS PEDAL DOWN. ALL LIGHTS AND RADIO STILL WAS WORKING AFTER GETTING IT OFF THE ROAD TURNED JEEP OFF WOULD NOT RESTART FOR 3 HOURS. THIS HAS HAPPENED NUMEROUS TIMES MECHANIC CAN NOT DIAGNOSE THE PROBLEM NO CODES COME UP. HAVE ALREADY REPLACED BATTERY ALTERNATOR AND CRANK SENSOR HAVE NO IDEA WHAT IS WRONG, WITH THREE CHILDREN I AM SCARED TO DRIVE THIS IT IS UNSAFE. ALSO HAVING PROBLEMS WITH HEAT THEY SAID HEATER COIL IS BAD AND ALL MOTOR DOORS IN DASH IS BROKE AND DASH WOULD HAVE TO BE TAKEN APART TO BE FIXED THIS IS ALSO AFFECTING THE A/C. THERE NEEDS TO BE A RECALL AS THERE HAS BEEN PLENTY COMPLAINTS ALREADY. THIS IS A DEATH TRAP WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448564February 20, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SKID PLATE COVERING MY 1999 JEEP GRAND CHEROKEE LAREDO HAS ALMOST COMPLETELY RUSTED OFF THE VEHICLE. WITH THE CURRENT INVESTIGATION REQUESTED FOR OLDER MODEL JEEP GRAND CHEROKEES, I FEEL THIS REQUIRES A RECALL AND ALL OLDER JEEPS SHOULD BE RETROFITTED WITH NEW SKID PLATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447288February 9, 2012
SEATS
THE DRIVERS SEAT FRAME HAS BROKEN FROM REGULAR USE. APPARENTLY THE STEEL USED IS NOT THE CORRECT STRENGTH FOR THE NORMAL USE OF THE SEAT. REPAIRS WILL FURTHER WEAKEN THE STRUCTURAL INTEGRITY OF THE SEAT. MANUFACTURER CLAIMS IT IS NOT COVERED UNDER WARRANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446829February 6, 2012
VISIBILITY
THE CLIMATE AUTOMATIC CLIMATE CONTROL SYSTEM HAS FAILED. ONE SIDE BLOWS COLD AIR AND THE OTHER WARM AIR. THE DEFROSTERS ARE INEFFECTIVE, MAKING IT DIFFICULT TO SEE WHEN THE WINDSHIELD FOGS UP NOT TO MENTION KEEPING THE WINDSHIELD DEICED IN BAD DRIVING CONDITIONS. CHRYSLER SAYS THE INSTRUMENT PANEL MUST BE REMOVED IN ORDER TO REMOVE THE HEATER ASSEMBLY AND FIX THE RECIRCULATION DOOR AND OTHER COMPONENTS. THEY WANT $1200 TO FIX THE HEATER! THIS IS UNBELIEVABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445830January 30, 2012
AIR BAGS
THE AIR BAG LIGHT COMES ON AND OFF RANDOMLY AND THE CHIME DINGS. IT SEAMS TO DO IT WHEN THE STERING WHEEL IS TURNED. I SUSPECT IT IS A FAULTY CLOCK SPRING AND I'VE FOUND SEVERAL ISSUES OF THIS ON MANY JEEP FORUMS. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437805November 30, 2011
SEATS
DRIVERS SEAT IS BROKE, CANT FIND A REPLACEMENT, SALVAGE YARD SAID THIS IS A COMMON PROBLEM FOR JEEPS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435195November 10, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SEATS
ON A RECENT DAY-LONG TRIP, THE ELECTRIC SEAT HEATER ON DRIVER'S SIDE OVERHEATED, CAUSING A 4" DIAMETER BADLY BLISTERED BURN ON THE BACK OF MY LEG. A RECALL FOR THIS DEFECT WAS ISSUED ON 4/7/2009 FOR 2001-2004 MODELS (NHTSA CAMPAIGN NUMBER: 09V117000 ), BUT I WAS NOT ABLE TO FIND ONE FOR THE 1999 GRAND CHEROKEE LIMITED. THE LOCAL DEALER (LITHIA IN GRANTS PASS, OR) REQUESTED I SUBMIT THIS SO HE CAN MAKE THE PROPER REPAIRS FREE OF CHARGE AS SPECIFIED FOR THE 2001-2004 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10435003November 9, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
AUTO HAD 40000+ MILES WHEN I BOUGHT IT FROM MY BROTHER. I HAD IT ONLY A FEW MONTHS WHEN IT STALLED ON THE INTERSTATE. IT WOULD NOT START UNTIL I SAT FOR A LITTLE WHILE. I AM CAPABLE OF OVERCOMING AUTO TROUBLE SO I DIDN'T THINK MUCH ABOUT THIS INCIDENT DUE TO THE FACT THAT I HAVE BEEN A MECHANIC FOR MANY YEARS NOW. THEN IT BEGAN TO STALL IN HEAVY TRAFFIC AND SOMETIMES WOULD START AGAIN AND OTHER TIMES AFTER WAITING SEVERAL MINUTES. I REPLACED THE CRANK SENSOR, IN-TANK FUEL PUMP AND FILTER. IT RAN OKAY FOR A WHILE BUT BEGAN TO HARD START AND STALL AGAIN ABOUT 2 MOS. AGO. THEN 2 DAYS AGO IT STALLED SOMETHING LIKE 25 TIMES COMING HOME FROM THE HOSPITAL. SINCE THEN I HAVE BEEN ON THE INTERNET READING THE BLOGS ABOUT THIS PROBLEM AND IF EVERYONE THAT HAS THIS ISSUE WOULD EMAIL YOU, YOUR COMPUTERS WOULD SHUT DOWN. IT IS UNBELIEVABLE THAT THE MANUFACTURER IS JUST REPLACING THE EXPENSIVE PARTS AT RANDOM, TAKING THE MONEY AND NOT FIXING THE PROBLEM. THESE PEOPLE, MYSELF INCLUDED, ARE BEGGING FOR A SOLUTION TO A PROBLEM WITH A VERY NICE AUTOMOBILE MADE IN AMERICA BY SKILLED TOP DOLLAR UNION LABOR. IT IS GETTING CLOSE TO SCAM EPIDEMIC. MY CAR IS SITTING IN MY GARAGE NOT FIXED BECAUSE THERE ARE ABOUT TEN DIFFERENT THINGS IN THE ELECTRICAL AND FUEL SYSTEM THAT CAN CAUSE THESE SYMPTOMS. I AM A DISABLED VETERAN AND CANNOT AFFORD TO GO DOWN THAT ELIMINATING PROCESS. MY DOCTOR DOESN'T DO ME THAT WAY AND I WON'T ALLOW THE MANUFACTURER TO DO IT EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433104October 28, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:ELECTRICAL
I OWN A 1999 JEEP GRAND CHEROKEE LAREDO AND THE FUEL PUMP WENT BAD AND I COULD SMELL SMOKE, LIKE AND ELECTRICAL PROBLEM. THE MECHANIC SAID IT WAS THE FUEL PUMP AND I AUTHORIZED HIM TO REPAIR. I THEN LOOKED ONLINE TO FIND THAT THE FUEL PUMP WHICH MY JEEP HAD WAS A RECALLED AFTERMARKET FUEL PUMP FROM AIRTEX. I CALLED AIRTEX AND THEY GAVE ME THE RUN AROUND ASKED ME ALL SORTS OF QUESTIONS , ARE YOU SURE THIS IS THE RIGHT ONE AND DID I HAVE THE PART TO SHIP BACK TO THEM. I CALLED THE MECHANIC AND HE ALREADY REPLACED IT WITH A NEW AIRTEX FUEL PUMP AND THREW THE OTHER AWAY. I HAVE THE RECEIPT BUT CANNOT SEND THE OLD FUEL PUMP BACK. THEY REFUSE TO REIMBURSE ME FOR THIS RECALLED PRODUCT EVEN WHEN MY MECHANIC WROTE DOWN THE OLD MAKE AND MODEL NUMBER OF THE OLD RECALLED FUEL PUMP. THIS IS WRONG AND UNFAIR. $500 I AM OUT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430355October 16, 2011
VISIBILITY
HVAC DOESN'T CHANGE TEMPERATURE. BLENDER DOORS ARE BROKEN. FOUND OUT IT'S A COMMON PROBLEM IN 99-04 JEEP GRAND CHEROKEES AND THEY'VE UPDATED THE PARTS TO REPLACE. PROBLEM IS, LABOR COSTS AROUND $1500 TO FIX THE HVAC. THERE SHOULD BE A RECALL FOR THIS AS I CAN'T DRIVE IN THE WINTER WITHOUT HEAT, WON'T BE ABLE TO SEE WHILE DRIVING WITHOUT A DEFROSTER!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430114October 13, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 70 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED AND LOST COMPLETE POWER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND UPDATED THE INFORMATION IN THEIR SYSTEM. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE DEFECT, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425812September 16, 2011
SEATS
WHILE PARKED, I LEANED BACK IN MY SEAT AND THE PLATE THAT CONNECTS TO THE FLOOR BROKE. IF I WERE IN AN ACCIDENT AND THE SAME HAD HAPPENED, A LOT OF GOOD A SEAT BELT WOULD HAVE DONE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422899September 1, 2011
EXTERIOR LIGHTING
BRAKE LIGHT FAILURE ON 1999 JEEP GRAND CHEROKEE LAREDO- BRAKE LIGHTS STOP WORKING WHEN LIGHTS ARE TURNED ON. MANY SIMILAR COMPLAINTS FOR THE LAST 10 YEARS ON THE WEB STILL NO RECALL. PROBLEM IS DEFECTIVE CONTACTS IN THE TAIL LIGHT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414687July 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING VARIOUS SPEEDS WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE AND THERE WERE NO REPAIRS. THE FAILURE RECURRED AT LEAST TEN TIMES AND EIGHT OF THOSE TIMES, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411134July 1, 2011
AIR BAGS
AIR BAG LIGHT COMES ON AND OFF. AN INVESTIGATION FOUND IT IS PROBABLY THE CLOCK SPRING LOCATED IN STEERING COLUMN AND IF AN IMPACT OCCURS AIR BAG WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410096June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WITH A SERIOUS KNOCKING SOUND. THOUGH CAR WAS METICULOUSLY MAINTAINED, IT STILL FAILED AFTER 130000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409303June 29, 2011
SEATS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FRONT DRIVER SIDE SEAT PARTIALLY DETACHED FROM THE FRAME, WHICH CAUSED A ROCKING MOTION WHEN DRIVING. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHERE THE SEAT BRACKET WAS WELDED TO THE FRAME. FOUR MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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