Jeep Grand Cherokee Complaints (1996)

893 consumer complaints on file.

#10389710March 10, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
RANDOM STALLING, SUDDEN TRANSMISSION SLAMS AND DROP DOWNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368379November 30, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER, EQUIPMENT:ELECTRICAL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
STALLS IN THE MIDDLE OF TRAFFIC WHILE DRIVING. ALMOST KILLED ME AND MY KIDS TODAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10364152November 5, 2010
AIR BAGS, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10360002October 11, 2010
SUSPENSION:FRONT
1996 JEEP GRAND CHEROKEE HAS THE DEATH WOBBLE WHEN YOU GET UP TO 50 MPH AND HIT A BUMP THE FRONT END STARTS SHAKING SO BAD IT FEELS LIKE YOU ARE ABOUT TO LOOSE CONTROL THE ONLY WAY TO STOP IT IS TO SLOW DOWN TO ABOUT 20 OR 30 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357907September 27, 2010
TIRES, TIRES:TREAD/BELT
ON NOV.2007 I PURCHASED 4 BRIDGESTONE DUELER H/T 684II , P245/70/R16 TIRES FOR MY JEEP CHEROKEE LIMITED. THE CAR HAD 67,000 MILES ON IT. IN SEPT 2010 I TOOK THE CAR INTO STS FOR THE 4TH TIME FOR A BALANCE AND WHEEL ALIGNMENT, AS THE CAR ALWAYS PULLED TO THE LEFT SINCE I PUT THE TIRES ON. THE CAR NOW HAS 97,000 MILES ON IT AND THE TREADS ARE WORN ON THE SIDE OF THE TIRES NOT THE MIDDLE OR INSIDE SIDE. STS IS NOW SAYING I NEED NEW TIRES. WHY DID THEY ONLY WEAR ON THE OUTER SIDE OF THE TIRE AND NOT IN THE MIDDLE OR OTHER SIDE. FOR THE MONEY I PAID, THESE TIRES ARE A PIECE OF JUNK. I HAVE HAD BF GOODRICH AND HAD TIRES MUCH LONGER THAN THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357528September 22, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM COMPLAINT REGARDING A 1996 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HIS WIFE WAS REAR ENDED WHILE DRIVING. UPON IMPACT, THE REAR OF THE JEEP WHERE THE GAS TANK WAS LOCATED IMMEDIATELY BURST INTO FLAMES. THE CONSUMER'S WIFE WAS BURNED TO DEATH. THE CONSUMER STATED THE JEEP WAS DESIGNED WITH AN UNPROTECTED FUEL TANK LOCATED IN THE MOST VULNERABLE POSITION BEHIND THE AXLE AND BELOW THE BUMPER WITH NO TYPE OF PROTECTION.*JB UPDATED 10/06/10*JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10352221August 27, 2010
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY 96 JEEP GRAND CHEROKEE LAREDO AT A GAS STATION I NEED TO PUMP IT IN SLOWLY AND MANUALLY. THE NOZZLE, IF SET ON HIGH OR LOW IMMEDIATELY CLICKS OFF. IF IT DOES NOT SHUT OFF, IT SPEWS FUEL OUT OF THE FILLER. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 2 YEARS. THIS HAPPENS REGARDLESS OF HOW MUCH FUEL IS IN THE TANK BEFORE I START THE FILLING PROCESS. PUMPING THE FUEL MYSELF IS GETTING OLD. I LIVE IN NJ WHERE THE CUSTOMER IS TECHNICALLY NOT ALLOWED TO DO THIS AS OUR STATIONS ARE FULL SERVICE AND THIS MUST BE DONE BY AN ATTENDANT. FORTUNATELY, I GO TO THE SAME STATION AND THEY ARE USED TO ME DOING IT MYSELF. OTHERWISE THE ATTENDANT HAS TO BABYSIT THE NOZZLE AND PUMP IT IN SLOWER THAN THE SLOW SETTING. I HAVE TRIED OTHER BRAND GAS STATIONS AND STILL HAVE THE OVERFLOW PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352289August 27, 2010
SEATS
THE DRIVER'S SEAT OF MY VEHICLE BROKE. THE SEAT IS UNABLE TO SIT FULLY UPRIGHT AS THE BRACKETS HOLDING IT IN PLACE (TO RAIL) ARE BROKEN. THE METAL APPEARS TO BE ACTUALLY TORN. 1996 JEEP GRAND CHEROKEE LAREDO (6 CYL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341965July 8, 2010
SERVICE BRAKES, HYDRAULIC
THIS IS A TEST FROM DOT OIG REGARDING AUDIT 10M3003M000. PLEASE CALL SCOTT AT XXX-XXX-XXXX. FOLLOW-UP BY FB, TM, AND LH ON 7/9/2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340414June 28, 2010
STEERING
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IT "SHIMMIES" ALL OVER THE HIGHWAY. HE STATED THAT THE STEERING BOX IS DEFECTIVE BECAUSE ONE OF THE ATTACHMENT LUGS ON THE BOX IS BROKEN. THE LOWER CONTROL ARMS HAVE BEEN RE TORQUE-D BY THE OWNER APPROXIMATELY ONE WEEK AGO AND SO FAR THE FAILURE HAD NOT RETURNED. THE DEALER WAS UNABLE TO DETECT THE FAILURE. THE FAILURE MILEAGE IS APPROXIMATELY 50,000. THE CURRENT MILEAGE IS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334396June 3, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN DRIVING AT VARIOUS SPEEDS AND WHEN SITTING IDLE. IN ADDITION, THE ELECTRICAL SYSTEM WOULD FAIL WHEN THE VEHICLE WOULD STALL. THE DEALER REPLACED THE SPARK PLUGS, WIRES, ROTOR CAP, THROTTLE BODY, FUEL FILTER, 02 SENSOR, PVC VALVE, UNKNOWN HOSES AND COUPLINGS. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY DIAGNOSTIC CODES. THE APPROXIMATE FAILURE MILEAGE WAS 206,000 AND THE CURRENT MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328247April 30, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MY VEHICLE STALLS WHEN IT IS HOT OUTSIDE. I HAVE HAD THE COIL REPLACED THEN I HAD THE CATALYTIC CONVERTER REPLACED AND O2 SENSOR AND IT STILL STALLED ON START UP. I TOOK IT TO THE DEALERSHIP AND IT STALLED AND THEY TOLD ME IT WAS MY FUEL PUMP. I SPENT 965 ON A FUEL PUMP I DIDN'T NEED BECAUSE IT IS STILL STALLING AND THEY HAVE NO CLUE WHY. I SEEN THIS PROBLEM ON MEAN FORUMS. I THINK THE DEALER SHOULD BE AWARE OF THIS PROBLEM AND SHOULD KNOW HOW TO FIX THEM NOT MAKE SOMEONE SPEND A THOUSAND DOLLARS ON A MIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299531January 12, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE STALLED EVERY TIME SHE DROVE IT BEGINNING IN SEPTEMBER 2009. SOMETIMES, SHE WAS ABLE TO RESTART IT AUTOMATICALLY AND OTHER TIMES, SHE WOULD HAVE TO TOW THE VEHICLE BECAUSE IT WOULD NOT RESTART. THE VEHICLE INTERMITTENTLY SHUT OFF COMPLETELY WITH NO WARNING LIGHTS AND NO SPECIFIC SPEED RANGE. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE CATALYTIC CONVERTER WAS INSPECTED AND PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPROGRAMMING. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 138,380. THE FAILURE MILEAGE WAS APPROXIMATELY 129,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296207December 17, 2009
ELECTRICAL SYSTEM
1996 JEEP GRAND CHEROKEE HAS BEEN STALLING OUT FOR OVER A YEAR. REPLACED COMPUTER LAST SPRING AND WORKED OK FOR A FEW MONTHS. BEGAN INTERMITTENT STALLING AGAIN. MECHANIC REPLACED BAD PRONGS ON PLUG TO COMPUTER. WORKED FOR A COUPLE OF WEEKS BUT STALLED AGAIN ON MY WAY TO WORK TODAY. NO ACCIDENTS (SERIOUS OR NOT) AS YET BUT IS SCARY TO DRIVE. SOMETIMES WILL JUST ACT LIKE IT IS STALLING AND AFTER A FEW SECONDS WILL KICK BACK AND I CAN GO ON MY WAY. HAVE TRIED BACKING OUT THE SCREWS ON THE COMPUTER AS DIRECTED ONLINE BUT THAT ONLY WORKED FOR A COUPLE OF MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291252November 6, 2009
ELECTRICAL SYSTEM
FAILURE: VEHICLE RANDOMLY STALLS OUT AND CUTS OUT. CAN OCCUR AT ANY TIME AND HAS NEARLY CAUSED A COLLISION ON MULTIPLE OCCASIONS AT INTERSECTIONS AND ON FREEWAYS. VEHICLE CAN STALL AT IDLE, OR ANY SPEED. CAUSE OF FAILURE: THE WIRING HARNESSES AT THE PCM BECOME LOOSE CAUSING THE PCM TO LOOSE CONNECTION WITH THE ENGINE, THUS CREATING THE STALL. I BELIEVE THIS IS DUE TO FAULTY LOCKING TABS ON THE HARNESS, WHICH SECURE THE HARNESSES TO THE PCM. CORRECTION: REPLACEMENT PARTS ARE AVAILABLE FROM DEALER ONLY. I HAVE CONFIRMED THIS AS THE CAUSE BY GENTLY TOUCHING THE HARNESS WITH THE ENGINE RUNNING, THE SLIGHTEST MOVEMENT CAUSES THE ENGINE TO CUT OUT AND STALL. I HAVE INCLUDED THE MOST RECENT OCCURRENCE DATE, HOWEVER THE PROBLEM HAPPENS ON A DAILY BASIS AND I WILL NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED DUE TO THE SAFETY RISK FOR ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285826September 30, 2009
ELECTRICAL SYSTEM
I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO. IT TURNS OFF AT EVERY STOP OR WHEN I START TO SLOW DOWN. I'VE PAID OVER $500 TO GET THIS PROBLEM FIXED & NOTHING!! I'VE HAD THE COMPUTER CHANGED, COIL CHANGED, TUNE UP, EVERYTHING YOU CAN IMAGINE! MY MECHANIC HAS NO CLUE WHAT'S WRONG WITH IT & WHEN I GOOGLE IT I'M NOT THE ONLY PERSON WITH THIS EXACT TYPE OF VEHICLE & THIS EXACT KIND OF PROBLEM. IT STARTED OVER A YEAR AGO I HAD THE COMPUTER CHANGED. IT WAS WORKING GREAT FOR ABOUT 4 MONTHS. THEN THE PROBLEMS STARTED ALL OVER AGAIN ONE DAY WHEN I WAS SITTING ON THE FREEWAY IN TRAFFIC. THE VEHICLE STARTS TO SHAKE, THEN IT WILL SHUT OFF. SOMETIMES IT'LL SHAKE FOR ABOUT A MINUTE AS IF IT'S ABOUT TO TURN OFF, YET IT'LL STAY ON. IT HESITATES SO MUCH & I'M TIRED OF THIS PROBLEM. I'M A SINGLE MOTHER OF 2 & HAVE NO MONEY TO BUY A NEW VEHICLE. MY CHILDREN ARE NOT SAFE WHEN THEY ARE WITH ME. I'M AFRAID I WILL STALL IN THE MIDDLE OF NO WHERE & GET HIT FROM BEHIND. I'VE HAD SEVERAL ENCOUNTERS LIKE THIS. WHEN THE VEHICLE SHUTS OFF SOMETIMES IT TAKES LONGER THEN 5-10 MINUTES TO TURN ON AGAIN. THIS IS AN EVERYDAY THING! I LIVE 10 MINUTES AWAY FROM WORK & I HAVE TO LEAVE AT LEAST 40 MINUTES BEFORE I HAVE TO CLOCK IN. MOST OF THE TIME THE VEHICLE STALLS ABOUT 2-3 TIMES ON A GOOD DAY. ON A BAD DAY, IT'LL TAKE ME ALL 40 MINUTES TO GET THERE. ONE DAY I HAD TO LEAVE IT AT MY PLACE OF EMPLOYMENT BECAUSE IT WOULDN'T START AT ALL! THE NEXT DAY WHEN I WAS DROPPED OFF I TRIED STARTING IT & IT STARTED LIKE IT WAS BRAND NEW. I HOPE THIS COMPLAINT HELPS OTHERS OUT THERE THAT ARE STRUGGLING LIKE MYSELF. I THINK IF THIS PROBLEM IS HAPPENING WITH MOST VEHICLES LIKE MINE, JEEP NEEDS TO RECALL THIS PROBLEM & GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267757May 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE STALLS FOR NO REASON. THE FAILURE OCCURS IN TRAFFIC ON OCCASION AND TAKES A COUPLE OF MINUTES BEFORE RESTARTING. THE FAILURE OCCURS WHILE DRIVING AT LOW SPEEDS OR UP TO 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNAWARE OF THE STALLING ISSUE. AFTER THE CONTACT COMPLAINED NUMEROUS TIMES, THE DEALER REPLACED THE COIL AND CHARGED THE CONTACT $300. THE DEALER WILL NOT ALLOW THE CONTACT TO RETURN BECAUSE THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THEY DO NOT GET INVOLVED WITH INDIVIDUAL DEALERS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262626March 21, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ALL JEEP GRAND CHEROKEE LAREDO'S AIR CONDITIONING STOPS WORKING, KNOW DEFECT TO THEM IN 1998. I CAN'T DRIVE MY JEEP IN THE SUMMER DUE TO HEALTH ISSUES FROM NO AIR. IF YOU LOOK IN THE SUMMERTIME AT THE NUMBER OF JEEPS WITH WINDOWS DOWN YOU CAN BET THERE A.C. HAS QUIT. IT IS ABOUT $900 TO FIX IT. KNOWN PROBLEM WITH THE EVAPORATOR CORE, THERE SOLUTION, DRILL A HOLE IN THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257649February 5, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
MY 1996 JEEP GRAND CHEROKEE LIMITED STALLS INTERMITTENTLY FOR NO APPARENT REASON AND WITHOUT WARNING. NORMALLY THE CAR WILL STALL WHILE IDLING EITHER IMMEDIATELY UPON STARTING OR WHILE SITTING AT AN INTERSECTION. I HAVE READ ONLINE WHERE MANY, MANY, MANY PEOPLE ARE HAVING THE SAME PROBLEM WHICH SEEMS TO BE EXTREMELY DIFFICULT FOR A MECHANIC TO DIAGNOSE. I HAVE INSTALLED A NEW STARTER, DISTRIBUTOR CAP AND WIRING WITH NO LUCK. MANY PEOPLE ARE VERY ANNOYED ABOUT HAVING TO SPEND MONEY ON MECHANICS "GUESSES" AND STILL NOT GETTING THE PROBLEM SOLVED. THIS STALLING PROBLEM IS OBVIOUSLY VERY DANGEROUS, ESPECIALLY IF IT OCCURS WHILE THE VEHICLE IS IN MOTION AS IT WOULD BE VERY EASY TO GET REAR-ENDED. FOR THIS REASON, I AM AFRAID TO DRIVE MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251870December 15, 2008
UNKNOWN OR OTHER
I HAD RECEIVED A NOTICE TO CHANGE/FLASH COMPUTER PROM BY CHRYSLER, SO I TOOK IN TO DEALER, IT TOOK ABOUT 5 MINUTES. BUT AFTER THIS THE VEHICLE STARTER TO MISS ONCE IN WHILE, BUT NOT STALL AT THAT TIME. THEN IT STARTED TO GET WORSE, IT STALLED AT LOW SPEEDS, ON THE CITY STREETS, HIGH SPEEDS ON THE FREEWAY, RIGHT AFTER STARTING OR IF IT HAS RUN FOR AWHILE, THEN ACTS UP "THROW CODES" BUT NOTHING TO THE REASON WHY FUEL BANK OR SPEED SENSOR, NO SPARK. I LOOKED UNDER HOOD AND SHOOK WIRES AND IT WILL DIE OR RUN BETTER. NOW IT IS DOING IT TOO MANY TIMES, SOME TIMES IN WILL RESTART RIGHT AWAY, BUT SOME TIMES IT WILL TAKE SOME TIME TO RESTART. I BURNED UP A STARTER, AND TWO NEW FRESH BATTERIES WITH THIS. WIFE CAN NOT DRIVE IT ANY MORE I HAVE REPLACED DISTRIBUTOR, CAM SENSOR, CRANK SENSOR, REMOVAL CONNECTION BLOCKS AND SOLDERED UP THE WIRE CONNECTIONS, WHICH ONLY HELPED TO GET POWER BACK IN THE BATTERY. I CAN STILL SHAKE THE WIRE LOOM, AND IT DIES OR RUNS BETTER TO THIS DATE. SO AS YOU SEE IT HAS NOT ONE WAY OR ANOTHER TO MAKE IT RUN BAD, WE CAN NOT DEPEND ON THIS ONLY VEHICLE NOW. I AM A POST ASE CERT AUTO TECH, W/ COMPUTERS AND I CAN NOT FIGURE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee