Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#561808June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES VEHICLE VIBRATES WHEN BRAKES ARE APPLIED, CONSUMER TOOK VEHICLE TO INDEPENDENT MECANIC AND WAS TOLD THAT THE ROTORS WERE EXTREMELY OUT OF ROUND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891379June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DEPRESSING BRAKES TO SLOW DOWN STEERING WHEEL WOULD SHAKE ROUGHLY. DEALER HAS REPAIRED BRAKE PROBLEM TWO TIMES, AND VEHICLE IS IN NEED OF THIRD REPAIR. ROTORS ARE TOO THIN TO TURN. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891411June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WAS APPLYING BRAKES TO SLOW DOWN VEHICLE STARTED TO VIBRATE. TOOK TO DEALERSHIP. WAS INFORMED BY MECHANIC BRAKE ROTORS WERE WARPED AND WERE SEPARATING. WAS NO RECALL ON VEHICLE. ROTORS CAN BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747425June 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
HIGH PULSATING IN BRAKES, ONLY WARR. 12,000 MILES,SHOULD HAVE RECALL, VERY UNSAFE, HAD ROTORS TURNED AND NEW PADS, SAME PROBLEM STARTING AGAIN, I HAVE NOT FOUND A 2000 GRAND CHREOKEE OWNER THAT HAS OVER 12,000 MILES ON IT THAT HAS NOT HAD THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891192June 26, 2001
SUSPENSION:FRONT
VEHICLE SEVERELY PULLS TO RIGHT WHEN DRIVEN AT HIGHWAY SPEEDS. DEALER CANNOT IDENTIFY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747181June 20, 2001
SUSPENSION:REAR
REAREND MAKES A HOWLING SOUND BETWEEN 55-63 MPH WHEN I AM COASTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890576June 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS AN INTERMITTENT SHIFTING PROBLEMS. WHEN SLOWING DOWN, VEHICLE WILL JERK AS IT SEARCHES FOR GEARS. ALSO, IT SHIFTS DOWN ONE GEAR LOWER THAN IT SHOULD. DEALER HAS INSPECTED VEHICLE 4 TIMES, AND COULD NOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890608June 18, 2001
AIR BAGS:FRONTAL, SEATS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746995June 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN STOPPED WITH BRAKES APPLIED, CHRYSLER SAYS THIS IS NOT A SAFETY PROBLEM AND DOES NOT AFFECT PERFORMANCE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746937June 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890425June 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. DEALER HAS INSPECTED AND DETERMINED THAT FRONT BRAKE ROTORS WERE BAD.CONSUMER STATED THAT DEALER HAS REPLACED FRONT BRAKE ROTORS, BUT NOT FRONT BRAKE PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746786June 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746647June 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE PULSATING PREMATURELY DEL. CLAIMS PROBLEM COMMON NOT WARRANTY SOME FAIL AT 8000 MILES. WHY?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746542June 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR WITH ABOUT 10K MILES HAS BRAKING PROBLEM. AT OVER 50 MPH, STEERING SHIMMIES AND SHAKES. DIFFICULT TO BRAKE. DEALER SAYS ROTORS NEED TO BE REPLACED. ROTORS ARE NOT AVAILABLE, ON BACKORDER. OTHER JEEPS HAVING SAME PROBLEM? DEALER EXPECTS ME TO PICK UP COST OF OVER $400. SEEMS LIKE A MFG. DEFECT ON A RELATIVELY NEW CAR. MUST DRIVE IN CURRENT CONDITION UNTIL BRAKE ROTORS ARE DELIVER. DANGEROUS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889871June 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE TURNED THREE TIMES AFTER EVERY 7000 - 7500 MILES DUE TO HEAT BUILD UP IN ROTORS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THIS HEAT BUILD UP WAS CAUSING ROTORS TO WARP, AND VIBRATION IN VEHICLE. DEALERSHIP AT FIRST REPLACED BRAKE PADS IN AN EFFORT TO REDUCE HEAT BUILD UP. HOWEVER, SINCE THEN, HAD ONLY TURNED ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746382June 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT END AND STEERING WHEEL SHAKE BADLY WHEN BRAKING AT 40-50+ MPH. BRAKES SEEM TO "GRAB." DEALER SAYS ROTORS ARE BAD; ONLY HAS 13,300 MILES ON VEHICLE; DEALER SAYS NOT COVERED BY WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785016June 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES STEERING WHEEL VIBRATES VIOLENTLY WHILE BRAKING AT VARIOUS SPEEDS, FRONT ROTORS WERE REPLACED TWICE AND TURNED TWICE, DEALERSHIP STATES THEY WILL NOT FIX PROBLEM AGAIN, CONSUMER WAS TOLD BY DEALER THAT THEY SEE THIS PROBLEM WITH THIS TYPE OF VEHICLE EVERYDAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889565June 1, 2001
STEERING: STEERING WHEEL/HANDLE BAR, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING WHEEL/COLUMN IS MAKING A CLICKING NOISE WHEN WHEEL IS TURNED, AND STEERING WHEEL FEELS AS IF IT IS LOOSE. ALSO, WHEN WHEEL IS TURNED A BEEPING NOISE IS EMITTED ON A RANDOM OCCURRENCE. DEALERSHIP HAS EXAMINED VEHICLE, AND CHANGED GEAR BOX THREE (3) TIMES. HOWEVER , PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888592May 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
STEERING COLUMN HAD VIBRATION THAT HAS BEEN GETTING PROGRESSIVELY WORSE. TOOK VEHICLE TO A DEALERSHIP THAT EXAMINED VEHICLE. DEALERSHIP DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE RESURFACED. ALSO, PADS HAD TO BE REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745221May 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I WAS TRAVELING AT 65 MPH WHEN I APPLIED MY BRAKES TO NEGOTIATE A CURVE. THE FRONT END OF THE JEEP BEGAN TO SHAKE VIOLENTLY AND I WAS NOT ABLE TO STOP IN TIME. I WENT OFF OF THE ROAD MOMENTARILY AND I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. UPON MECHANICAL INSPECTION IT WAS FOUND THAT THE ROTORS NEEDED RE-SURFACING. THE ROTORS WERE RESURFACED AND THE PROBLEM WAS ELIMINATED. THE CERTIFIED JEEP MECHANIC WHO FIZED MY VEHICLE STATED THAT HE HAS NOTICED AN UNUSUALL AMOUNT OF JEEP VEHICLES THAT NEED THEIR ROTORS RE-SURFACED WHEN HAVING LOW MILEAGE. I SEE THAT AS A DEFECT SINCE I HAVE OWNED MANY NEW CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN WHERE ROTORS HAVE TO BE RE-SSURFACED SO SOON. MY JEEP IS OWNED BY MY WIFE AND IT IS OUR FAMILY VEHICLE WHICH IS DRIVEN WITHIN IN NORMAL LIMITS. EVEN MY POLICE CAR THAT I DRIVE AT WORK (WHICH IS DRIVEN HARD) DOES NOT NEED IT'S ROTORS RE-SURFACED YET. I HAVE ALSO RE-SEARCHED AND FOUND THAT OTHER JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEMS WITH ROTORS. I HOPE THAT YOU WILL LOOK INTO THIS MATTER. IN ALL MY DRIVING, I HAD NEVER EXPERIENCED SUCH A TENSE MOMENT WHEN I TRIED TO BRAKE TO NEGOTITATE THAT CURVE. I WAS DOIND 65 MPH, HOWEVER I HAD BEGAN TO SLOW DOWN FOR THE CURVE AND I COULD NOT DUE TO, IN MY OPINION, DEFECTIVE ROTORS. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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