Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#892528July 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY. VEHICLE WAS RUNNING, AND IT WAS IN PARK. CONSUMER WAS WALKING AWAY FROM VEHICLE, AND VEHICLE CAME BACKWARD AND PINNED HIM BETWEEN FRAME OF GARAGE AND REAR FENDER OF VEHICLE. HE SAID THAT A NEIGBHOR CAME, AND GOT INSIDE OF VEHICLE TO RELEASE HIM. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892540July 11, 2001
WHEELS:RIM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
RIGHT FRONT ALUMINUM WHEEL RIMS GETS TOO HOT TO TOUCH. RIMS SEEM TO GET HOT ACCORDING TO TEMPERATURE OUTSIDE. DEALER CAN'T DUPLICATE PROBLEM.*AK THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE HEATING THE ROTOR AND CAUSING VIBRATION, THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892338July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING VEHICLE CAME OUT OF PARK, AND WENT INTO REVERSE, HITTING A POLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892385July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE CONSUMER WAS PARKED AT A GAS STATION PREPARING TO FUEL UP VEHICLE, VEHICLE JUMPED FROM PARK TO REVERSE, ROLLING BACK TOWARD DRIVER. VEHICLE ROLLED APPROXIMATELY 15 FEET BEFORE COMING TO A COMPLETE STOP. VEHICLE WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTATCED.*AK CONSUMER GOT KNOCKED DOWN BY THE DRIVERS DOOR AND GOT DRAGGED ABOUT 15 FEET. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748232July 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES AND THE WHOLE TRUCK SHIMMIES. MY ROTORS AND BRAKE PADS HAVE BEEN REPLACED 4 TIMES WITH ONLY 20,000+ MILES ON THE TRUCK AND IT IS OCCURING FOR THE 5TH TIME NOW. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE A SERIOUS ACCIDENT. IT IS VERY DISTURBING TO BE DRIVING AROUND IN AN UNSAFE VEHICLE THAT HAS A MAJOR PROBLEM WITH ITS BRAKING SYSTEM. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748233July 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748177July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP WAS PLACED INTO PARK. WHILE IT WAS IDLING MY WIFE STEPED OUT OF THE CAR TO TALK TO A FRIEND. WITH MY TWO CHILDREN IN THE BACK SEAT THE CAR BEGAN ROLLING BACKWARDS DOWN A HILL. BY THE GRACE OF G-D THE CAR TURNED AND CRASHED INTO ANOTHER CAR AND THEN INTO A FENCE. NO ONE WAS HURT BUT THE CAR WAS BADLY DAMAGED. PLEASE CONTACT ME IF ANYONE CAN SUGGEST WHAT MY LEGAL RIGHTS ARE IN THIS MATTER. SINCERELY [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892208July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748101July 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
LETTER SENT TO DEALER AND MANUFACTURER AFTER SECOND REPAIR COMPLETED INDICATING MY CONCERN ABOUT HAVING TWO FRONT BRAKE WARP PROBLEMS IN LESS THAN 18000 MILES. I INDICATED I WAS GOING TO SUBMIT A LETTER OF CONCERN TO NHTSA. CURRENTLY HAVE A GOOD CUSTOMER RELATIONSHIP WITH THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747980July 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SPECIFIC PROBLEM PERTAINS TO FRONT ROTORS. FRONT ROTORS WEAR OUT EVERY 4000 TO 6000 MILES OR WHENEVER THEY GET HOT, WHICH CAUSES SERVERE PULSATION WHEN BRAKING AT SPEED OVER 45 MPH. WE ARE NOW LOOKING AT REPLACING ROTORS FOR THE 3RD TIME IN 18 MONTHS AND LESS THAN 21,000 MILES. DEALER HAS EXTENDED WARRANTY TO 36,000 MILES, HOWEVER WE WANT A LONG TERM SOLUTION TO THIS PROBLEM. WE HAVE TWO FRIENDS WHO OWN THE SAME CAR AND THEY HAVE THE EXACT SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747983July 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE WARPING. ALL MY FRIENDS WITH JEEPS HAVE HAD ROTORS FAIL WITHIN 20K MILES. MUST BE DEFECTIVE PARTS FROM MANUFACTURER. VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. MYSELF AND THREE OTHERS HAVE ALMOST HAD ACCIDENTS BECAUSE OF THIS. WE GOT LUCKY, BUT THERE MUST BE OTHERS WHO WERE NOT LUCKY. DEALERSHIP CLAIMS THERE IS NO PROBLEM. SEARCH THE INTERNET, THERE ARE HUNDREDS OF POSTINGS ABOUT THIS PROBLEM! DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892133July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND INTO A SIGN POST. CONSUMER JUMPED IN, AND SHUT OFF ENGINE. DAMAGE TO VEHICLE WAS $ 1200.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892054July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: VEHICLE WAS PARKED. CONSUMER HEARD A CLICKING SOUND JUST BEFORE VEHICLE ROLLED OUT OF DRIVEWAY INTO A PARKED CAR;. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747784July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SHIFTED INTO REVERSE FROM PARK, CAUSING IT TO HIT A PIER AND ROLL INTO A LAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747807July 4, 2001
SEATS
WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891888July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747685July 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED PREMATURELY - CAUSE UNSAFE SHAKING WHEN APPLY BRAKES OVER 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891684June 29, 2001
STEERING
VEHICLE WAS MAKING POPPY NOISE COMING FROM STEERING, AND PASSENGER'S LOCK WOULDN'T LOCK AT TIME. VEHICLE PULLED OVER,, BRAKES HAD TO BE REPLACED. THE DEALERSHIP IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891526June 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED AND APPLYING BRAKES VEHICLE WILL EXPERIENCE A "BOUNCE" IN FRONT WHEELS, AND STOPPING DISTANCE INCREASED DUE TO POOR PERFORMANCE OF THE BRAKING SYSTEM. DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES FOR THIS PROBLEM ,AND REPLACED THE BRAKE PADS AND ROTORS. THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747507June 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
IF I WAS TRAVELING AT A CERTAIN SPEED AND I APPLIED MY BRAKES, MY STEERING WHEEL BEGAN TO VIBRATE. I DIDN'T THINK ANYTHING OF IT. MY JEEP WAS LESS THAN SIX MONTHS OLD AND THERE COULDN'T BE ANY PROBLEMS WITH IT....YET. I BLEMED THE ROAD CONDITIONS AND DIDN'T THINK MUCH ABOUT IT. THE VIBRATIONS GOT WORSE BUT THE ROADS WHERE THE SAME. I TOOK IT IN THE DIRECT AUTO PLAZA, IN EL CENTRO CA. AND THEY SAID IT WAS MY ROTORS, THEY WERE WARPED. THEY SAID THAT IT WAS "NORMAL" WEAR AND TEAR AND THAT WARRANTY WOULD NOT COVER THE FIXING OF THE ROTORA. THEY WHERE GOING TO CHARGE ME 350.00. I AM FRUSTRATED BECAUSE IF THIS IS NORMAL WEAR AND TEAR I DON'T KNOW IF I COULD AFFORD TO BE PUTTING 350.00 ADDITIONAL MONEY IN TO "NEW" VEHICLE EVERY 12-15 THOUSAND MILE. I FEEL THAT THE ROTORS ARE DEFECTIVE AND SHOULD BE REPLACED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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