Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#749828August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED TRANSMISSION JUMPED OUT OF PARK AND WENT INTO DRIVE. VEHICLE TOOK OFF, ALMOST RAN OVER DRIVER,BUT WAS PULLED OUT BY A FRIEND. NONETHELESS DRIVER SUFFERED A BROKE ANKLE AND WAS TREATED AT HOSPITAL. THERE WAS A LOT OF DAMAGE TO VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#749839August 4, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING SQUEAK OR MOAN WHEN TURNING, EVIDENT SINCE DAY OF PURCHASE, VEHICLE IS NOW ONE YEAR OLD. REPAIRED NUMEROUS TIMES BUT STILL NOT FIXED. OTHER VEHICLE PROBLEMS INCLUDES WARPED ROTORS AT 14000MILES, DEALERSHIP REPLACED FRONT ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893387August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS LEFT RUNNING AND IN PARK ON A VERY STEEP DRIVEWAY. AFTER GETTING COMPLETELY OUT OF CAR CONSUMER REACHED IN TO GRAB SOMETHING WHEN VEHICLE STARTED TO ROLL BACKWARDS. WHILE TRYING TO GET INTO VEHICLE, IT WAS MOVING SO FAST CONSUMER SUFFERED TO NOSE, BRUISES ON SHOULDERS AND RIGHT LEG, INJURIES. UNTIL IT HIT A LARGE TREE AND AN OFFICER ARRIVED SHUT THE VEHICLE OFF. *AK *ET
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893390August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VIBRATION WHILE APPLYING BRAKES AT SPEEDS AT OR ABOVE 35 MPH. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749787August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749616August 2, 2001
VISIBILITY:GLASS, SIDE/REAR
I WAS TRAVELLING APPROXIMATELY 55 MPH WITH THE SUNROOF OPEN AND ALL THE OTHER WINDOWS CLOSED WHEN THE REAR WINDOW IMPLODED INWARD. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THERE WERE NO OTHER CARS OR PEOPLE IN THE NEAR VICINITY. I AM WONDERING IF SOME KIND OF PRESSURE COULD HAVE BEEN CREATED THAT CAUSED THE WINDOW TO IMPLODE. IT WAS QUITE VIOLENT WHEN IT HAPPENED AND COULD HAVE EASILY CAUSED AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749291July 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC BRAKE ROTORS FAIL AFTER 4,000-6,000 MILES ON MY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISOLATED PROBLEM; CHRYSLER KNOWS OF IT, DEALERS LIKE MINE REPLACE THEM REGULARLY, AND AS LONG AS THE NEW ONES FAIL WITHIN THE 12,000 MILE WARRANTY WILL CONTINUE TO DO SO. BUT CHRYSLER HAS NO APPARENT INTENTION OF DEALING WITH THIS PROBLEM IN ANY OTHER FASHION. MY CAR IS UNSAFE DUE TO BRAKE PULSATION ONCE THE ROTORS HAVE FAILED; I TOW A 2-HORSE TRAILER WITH IT REGULARLY, AND THE DANGER FROM THE BRAKES IS HEIGHTENED WITH THE ADDED WEIGHT. I DO NOT UNDERSTAND THE FAILURE OF CHRYSLER TO DEAL WITH THIS AS A SAFETY ISSUE. GIVEN THE HISTORY OF BRAKE PROBLEMS ON PREVIOUS YEARS, THIS SHOULD ALSO BE OF GREATER CONCERN TO NHTSA THAN IT SEEMS TO BE. THE "FIX" FOR PREVIOUS BRAKE PROBLEMS (LARGE RECALLS FOR EARLIER MODELS) IN NEWER MODELS HAS INTRODUCED NEW PROBLEMS. MY JEEP IS UNSAFE TO HANDLE AT SPEEDS OVER 30 MPH DUE TO BRAKE PULSATION, FRONT END WOBBLING, ETC., WHENEVER THE PROBLEM HAS RECURRED. IT IS CURRENTLY IN THE SHOP AGAIN FOR THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749331July 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748929July 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE PROBLEM I'VE BEEN HAVING WITH MY JEEP IS THAT THE BRAKES SHAKE VIOLENTLY WHEN SLOWING FROM SPEEDS IN EXCESS OF 40 MPH. THE ROTORS HAVE BEEN REPLACED ONCE BEFORE, AND WILL PROBABLY HAVE TO BE REPLACED AGAIN (WHEN I CAN GET THE CAR TO THE DEALER TO GET IT DONE). AFTER READING THROUGH THE LIST OF COMPLAINTS AND SEEING THIS ONE ON THERE 20+ TIMES, I KIND OF FEEL LIKE THERE SHOULD BE SOME SORT OF RECALL ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748723July 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE ROTORS AND PADS WERE DAMAGED FROM OVER HEATING. THIS SOUNDS LIKE A PROBLEM THAT A LOT OF OTHERS HAS HAD. I FEEL THIS IS A VERY BIG SAFETY PROBLEM AND SHOULD BE LOOKED INTO. I DO NOT FEEL BRAKES SHOULD FAIL IN THIS SHORT OF TIME. THANK YOU FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562103July 17, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS IDLING, CONSUMER GOT INTO VEHICLE TO RELEASE PARKING BRAKE, AND ALL OF A SUDDEN VEHICLE LURCHED BACKWARDS AT A HIGH RATE OF SPEED, RESULTING IN AN INJURY AND VEHICLE CRASHING INTO A HOUSE.(ON BEHALF OF SISTER-IN-LAW)*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893021July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
VEHICLE WAS PLACED IN THE PARK POSITION. THEN, CONSUMER SHIFTED GEAR FROM PARK TO REVERSE, BACKED UP ABOUT A FEW INCHES, AND VEHICLE SUDDENLY ACCELERATED MORE THAN HALF A BLOCK IN REVERSE, CRASHING INTO AN APARTMENT BUILDING. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748589July 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD THE VEHICLE IN TO THE SHOP ONCE AT 12,000 MILES BECAUSE EVERY TIME I PUT ON THE BRAKES ABOVE 45 MPH THE TRUCK WOULD SHUDDER DRASTICALLY. THEY TURNED THE ROTORS AND IT WAS FINE FOR 3OOO OR 4OOO MORE BUT IT HAS CONTINUED AGAIN. I ACTUALLY GOT A NOTE LEFT ON MY WINDSHIELD GIVING ME YOU WEB ADDRESS FROM ANOTHER JEEP OWNER REGARDING THEIR SAME COMPLAINT. IT SEEMS TO BE A DEFECT IN THE METAL USED FOR THE BRAKING SYSTEM IF I HAVE TO TAKE IT IN EVERY 4K MILES. GOD FORBID THAT THEY SHOULD EVER COMPLETELY FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892910July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED ON INCLINE OF DRIVEWAY. CONSUMER STARTED IT UP, GOT OUT WHILE WARMNG UP. WHEN GETTING BACK IN VEHICLE, IT ROLLED DOWN HILL INTO GARAGE DOOR. DEALER COULDN'T FIND AN EXPLANATION.*AK THE KEY WOUL NOT COME OUT OF THE IGNITION ALTHOUGH THE VEHICLE WAS IN PARK, ROADSIDE ASSISTANCE PUT THE LEVER IN PARK AGAIN AND THE KEY COULD BE REMOVED. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892892July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748446July 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 19,000 MILES... NUMEROUS COMPLAINTS ON-LINE FOR REPEAT ROTOR REPLACEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748332July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS, VERY UNSAFE, CHRONIC PROBLEM WITH THESE JEEPS, IS NHTSA INVESTIGATING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892587July 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES AT ANY SPEED VEHICLE VIBRATES AND IS VERY NOISY. DEALER INFORMED CONSUMER THEAT COMPUTER WAS MALFUNCTIONING, AND TO DRIVE SLOWLY UNTIL HE COULD GET THE PART. CONSUMER HAS BEEN BACK TO DEALER 3 TIMES. DEALER SAID HE WAS STILL WAITING FOR PARTS, DID NOT SPECIFY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892630July 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING ABS BRAKES TO SLOW DOWN OR TO STOP WHILE ON A ROUGH ROAD, BRAKES WOULD LOCK UP , AND ROTORS WOULD SHIMMY. TOOK VEHICLE TO MECHANIC, AND INFORMED CONSUMER ROTORS NEEDED TO BE TURNED. IF ROTORS BECOME HOT, AND GO THROUGH WATER, THEY WOULD BECOME WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748287July 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WERE TURNED DOWN ABOUT 1 AND A HALF MONTHS AGO AND THEY ARE WARPED AGAIN. I FEEL THESE ROTORS ARE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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