Jeep Grand Cherokee Complaints (2006)

1,280 consumer complaints on file.

#10190451May 10, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PURCHASED NEW JEEP GRAND CHEROKEE IN MAY 2006. THE PROBLEM STARTED ALMOST IMMEDIATELY AND CONTINUE. , DEALERSHIP COULD NOT FIND OR FIX THE PROBLEM. THE VEHICLE LOST ENGINE POWER WHILE DRIVING, RESULTING IN NO STEERING OR BRAKES. THIS HAPPENED EVERY FEW DAYS, WITHOUT WARNING, MOST RECENTLY AT SPEED OF 50 MPH, CAUSING ME TO HAVE TO MANUALLY, WITH MUCH DIFFICULTY, STEERED OFF ROAD INTO FIELD TO AVOID A COLLISION WITH OTHER VEHICLES. THIS WAS EXTREMELY DANGEROUS, I COULD ONLY IMAGINE IF IT HAPPENED ON AN EXPRESSWAY DURING HEAVY TRAFFIC HOW MANY PEOPLE WOULD BE KILLED. THE LOCAL DEALERSHIP ALWAYS STATED THEY COULD NOT DUPLICATE PROBLEM, AND ASKED ME TO KEEP DRIVING UNTIL IT HAPPENED AGAIN, THEN BRING THE CAR BACK IN. THIS COULD NOT GO ON! SOMEONE OR MANY PEOPLE WERE GOING TO BE KILLED BECAUSE OF THIS DANGEROUS VEHICLE, BUT I HAVE TO HAVE SOMETHING TO DRIVE. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190296May 9, 2007
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT SUSPECTS FAILURE IN HER VEHICLE'S UNIVERSAL JOINTS. WHEN SHE DRIVES THE VEHICLE, IT MAKES A LOUD NOISE AND SHAKES. WHEN SHE SHIFTS FROM REVERSE TO DRIVE, THE NOISE STOPS. THE MECHANIC CONFIRMED THAT THE FAILURE WAS THE UNIVERSAL JOINTS. THE PART FOR THE REPAIR IS UNAVAILABLE BECAUSE IT IS A NEWER MODEL VEHICLE AND THE DRIVESHAFT WOULD HAVE TO BE REPLACED. THE CURRENT MILEAGE IS 42,963 AND FAILURE MILEAGE WAS 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189557May 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CURRENT AND FAILURE MILEAGE WERE 16,739. WHILE DRIVING 35 MPH UP A HILL THE CONTACT WAS COMING TO A STOP LIGHT AND THE VEHICLE SLOWED DOWN BUT WOULD NOT STOP. THE CONTACT HAD TO PUMP THE BRAKES VERY HARD. THE BRAKE PEDAL WENT DOWN PARTIALLY. THE VEHICLE HAD TO BE PULLED OVER TO THE SIDE OF THE ROAD, AND THEN TOWED TO A DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. *AK . SPOKE WITH CONSUMER 10/16/07, RESENDING 2ND FORM . *LJ THE CONSUMER STATED THE REPAIRS WERE THE SUM OF $1,868.61 TO REPLACE ALL ELECTRONIC COMPONENTS OF THE BRAKE SYSTEM. UPDATED 11/16/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189139April 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A GRAND CHEROKEE LAREDO 2006 INVOICE NO. 392118) ON MARCH 26, 2007 IN TAMIAMI CHRYSLER-JEEP, 8250 SW 8 STREET, MIAMI FL 33144. A FEW DAYS AFTER ITS PURCHASE I NOTICED A LITTLE JUMP WHEN I ACCELERATED, THEN I CARRIED THE CAR TO TAMIAMI CHRYSLER SERVICE ON APRIL 2, 2007. THEY INFORMED ME THAT IT HAS TRANSMISSION PROBLEM SO MY CAR MUST REMAIN THERE FOR A TRANSMISSION REPLACEMENT. OF COURSE I AM USING A RENT CAR BUT I WANT MY CAR BACK. IT IS TOO MUCH TIME (25 DAYS) AND THEIR ANSWER: TRANSMISSION IS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188287April 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
WHILE I WAS SITTING AT A RED LIGHT TODAY I WAS COMPLETELY STOPPED WITH MY RIGHT FOOT ON THE BRAKE. I FELT THE JEEP GRAND CHEROKEE SURGE. I LOOKED AT THE TACHOMETER AND THE NEEDLE SHOT UPWARDS AND I HAD TO REALLY STAND ON THE BRAKE TO KEEP THE SUV FROM MOVING. I SLIPPED THE TRANSMISSION INTO NEUTRAL TO ELIMINATE THE SURGE ON THE BRAKES AND THE ENGINE WHINNIED AND THEN IDLED DOWN. I IMMEDIATELY MADE AN APPOINTMENT AT MY DEALERSHIP FOR FRIDAY APRIL 20, 2007. THIRD INCIDENT. I AM WELL AWARE OF SUDDEN ACCELERATION SYNDROME WHERE IT IS BELIEVED DRIVERS ARE STEPPING ON THE BRAKE BUT REALLY APPLYING THE GAS. I WAS ALREADY SITTING STILL AND MY FOOT NEVER MOVED FROM ANY PEDAL SO THIS THEORY IS ELIMINATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188160April 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY THE DEALER, AND THE COMPUTER STATED THAT THE COMPONENT ETAX WAS FAILING. THE DEALER STATED THAT THE REPAIR PART WAS ON BACK ORDER. THE CURRENT MILEAGE WAS 36,690, AND FAILURE MILEAGE WAS 35,800.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185790March 21, 2007
ELECTRICAL SYSTEM
WHILE SITTING AT A TRAFFIC LIGHT OR IDLING THE VEHICLE RPMS WILL DROP AND THE VEHICLE STARTS TO IDLE ROUGH AND SKIP AND HAS ON OCCASION SHUT OFF. THE JEEP HAS BEEN TO THE DEALER ABOUT 15 OR 20 TIMES WITH 7 ATTEMPTS TO REPAIR THE ISSUE, THE FINAL ATTEMP I WAS TOLD THAT IT WAS AN COMPUTER PROGRAMMING ISSUE AND THEY WERE NOT ABLE TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184135March 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ENGINE, POWERTRAIN, DOOR, DASH, GAS MILEAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183521February 26, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH THE VEHICLE ACCELERATED UNCONTROLLABLY AND WITHOUT WARNING ACCELERATED 30-40 MPH. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE FOR A QUARTER OF A MILE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN INTO THE SNOW LOCATED ON THE SHOULDER, WHICH ALLOWED THE CONTACT TO STOP THE VEHICLE. THE ROAD CONDITIONS WERE WET. THE VEHICLE SMELLED AS IF IT WAS ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND IS CURRENTLY BEING DIAGNOSED. AN ELECTRONIC DIAGNOSTIC TEST ON FEB 22, 2007 INDICATED DUE TO THE PERFORMANCE LIILLUMINATING THE VEHICLE NEEDED A NEW IGNITION SWITCH. THE VEHICLE'S CURRENT AND FAILURE MILEAGE WAS 18,300. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10178559January 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, UNKNOWN OR OTHER
WHILE DRIVING A RENTED 2006 JEEP GRAND CHEROKEE ON AN INTERSTATE HIGHWAY, THE ENGINE STOPPED RUNNING. I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER AND RESTART THE ENGINE. I DROVE CAUTIOUSLY WITHOUT FURTHER INCIDENTS. ON THE RETURN TRIP ON A STATE HIGHWAY, THE ENGINE UNEXPECTEDLY STOPPED. AGAIN, I SAFELY STEERED THE VEHICLE TO THE SHOULDER AND RESTARTED THE ENGINE. THIS TIME, I REALIZED THAT MOVING MY RIGHT LEG WHILE DRIVING, MY RIGHT KNEE HAD HIT THE KEY AND MOVED IT TO THE "OFF" POSITION. BOTH INCIDENTS DID NOT RESULT IN AN ACCIDENT SINCE THE ROADWAY WAS EMPTY OF OTHER VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177285December 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED IN OCT. 2006,A 2006 JEEP GRAND CHEROKEE 4X4, V6 WITH 5 SPEED AUTO TRANSMISSION, VIN [XXX]. THERE IS A SAFETY PROBLEM RELATED TO THIS VEHICLE AND TRANSMISSION. PROBLEM: THE VEHICLE HAS NO HILL HOLDING CAPABILITIES. IN OTHER WORDS, WHEN STOPPED ON A HILL, THE BRAKE MUST BE HELD ON WITH YOUR LEFT FOOT AND YOUR RIGHT FOOT ON THE GAS PEDAL IN ORDER TO MOVE FORWARD WITH OUT THE VEHICLE DRIFTING BACKWARD. IN ALL THE AUTOMATIC VEHICLES THAT I HAVE OWNED SINCE 1958, INCLUDING 1993 AND 1996 JEEP GRAND CHEROKEES, NONE PF THEM WERE WITHOUT HILL HOLDING CAPABILITIES. THE FIRST TIME I STOPPED ON A HILL WITH THIS VEHICLE, I DRIFTED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME BEFORE I REALIZED WHAT WAS HAPPENING. THIS TO ME IS A VERY UNSAFE CONDITION AND SOMETHING DAMILER CHRYSLER SHOULD BE ADDRESSING. IN EXPRESSING MY PROBLEM TO D.C. CUSTOMER SERVICE, I JUST GOT LIP SERVICE. THIS IS WHY I'M EXPRESSING MY PROBLEM TO YOU IN HOPE THAT A SOLUTION CAN BE FOUND. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176304December 16, 2006
TIRES
I RECEIVED A LETTER IN THE MAIL FROM GOODYEAR TIRE & RUBBER COMPANY CALLED A "CUSTOMER SATISFACTION PROGRAM". IT CONCERNS THE EAGLE RSA EMT (RUN FLAT) TIRES THAT WERE INSTALLED ON MY 2006 JEEP. I CALLED THE CONSUMER RELATIONS NUMBER LISTED ON THE LETTER AND THEY DIRECTED ME TO A LOCAL DEALER. THE DEALER TOLD ME THE TIRES CAN SEPARATE INSIDE AND BASICALLY COME APART! THE DEALER HAS TO TAKE THEM OFF THE RIMS AND INSPECT THE INSIDE OF THE TIRE AND THEN DETERMINE IF IT'S GOOD OR BAD. IF IT'S BAD THEY WILL REPLACE THAT TIRE, BUT ONLY IF THEY "THINK" IT'S BAD? WHAT HAPPENS IF THEY THINK IT ISN'T BAD AND IT COMES APART LATER ON? EITHER THIS IS A RECALL OR IT ISN'T? IF IT IS THEN ALL THE TIRES SHOULD BE REPLACED! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176090December 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ATTEMPTING TO ACCELERATE AFTER A STOP, VEHICLE WILL ONLY COAST AFTER ATTEMPTING TO ACCELERATE. THIS ALSO HAPPENS AFTER MAKING A TURN; THE VEHICLE WILL INITIALLY ATTEMPT TO BEGIN TO MOVE THEN WILL ONLY COAST WHILE GAS PEDAL IS PRESSED. I HAVE ALMOST BEEN IN A COUPLE OF ACCIDENTS BECAUSE PEOPLE THINK I AM ACCELERATING AND THEY ALMOST RUN INTO THE BACK OF ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175765December 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SLOWING DOWN TO TURN AT INTERSECTION ,AND REAPPLYING GAS ENGINE RPM GOES UP BUT CAR DOESN'T MOVE ,THEN ALL OF A SUDDEN IT LUNGES FORWARD. THIS HAS ALSO HAPPENED AT COMPLETE STOP. THEN TRIES TO GO BUT THEN JUMPS FORWARD. WHICH AT TIMES IT THROWS YOU BACK IN YOUR SEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175053December 4, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL ON MY 2006 JEEP GRAND CHEROKEE IS 3.25 INCHES HIGHER THAN THE ACCELERATOR PEDAL (ALMOST 2 INCHES HIGHER THAN MY OTHER CHRYSLER VEHICLE). I HAVE CAUGHT MY FOOT UNDER THE BRAKE PEDAL WHEN TRYING TO BRAKE, ESPECIALLY AT HIGHWAY SPEEDS WHEN THE ACCELERATOR IS DEPRESSED. THIS HAS NEARLY CAUSED SEVERAL ACCIDENTS. THE BRAKE PEDAL IS ALSO FARTHER TOWARD THE CENTER OF THE VEHICLE WITH A WIDER SPACE BETWEEN IT AND THE ACCELERATOR FURTHER EXAGGERATING THIS PROBLEM. CHRYSLER WILL NOT RECOGNIZE THIS AS A FLAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172951November 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT
PURCHASED BRAND NEW 06 JEEP GRAND CHEROKEE 4X4. RIGHT FROM THE GET GO, ONCOMING CARS WOULD FLASH US AT NIGHT. I LEARNED LATER THAT THE 06 LOW BEAMS ARE 60% BRIGHTER THAN THE 05 MODEL. I HAVE COMPLAINED TO SOURG DODGE IN GOSHEN IN. THEY ARE COMPLETELY WORTHLESS. SINCE THEN I'VE BEEN PULLED OVER TWICE AND LAST NIGHT WAS RAN COMPLETELY OFF THE ROAD. I TURNED MY LIGHTS ON AND HAD A FRIEND DRIVE PAST ME. HE VERIFIED. THE LIGHTS ARE BLINDING. I TOOK MY TICKET TO SORG DODGE. NO HELP, I'M ON MY OWN. UNLESS OF COURSE I WANT TO PURCHASE NEW LIGHTS. NO COSTUMER SERVICE WHAT SO EVER. DON'T WASTE YOUR MONEY FOR POOR QUALITY AND POOR SERVICE. THIS IS THE LOWEST PRICED SUV FOR A REASON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171932October 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION UPSHIFTS AND DOWN SHIFTS WHILE YOU ARE DRIVING WITHOUT WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171562October 23, 2006
POWER TRAIN
SOME TYPE OF METAL RUBBING TOGETHER NOISE COMING FROM REAR OF VEHICLE AT SLOW TAKE OFF FROM COMPLETE STOP. STOPS AFTER YOU REACH JUST A FEW MPH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169920October 4, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE STALLING. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169777October 2, 2006
VEHICLE SPEED CONTROL
AN EMPLOYEE OF MINE AT MY FULL SERVICE CARWASH GOT INTO A JEEP GRAND CHEROKEE AND AFTER SHE STARTED IT AND PUT IT IN GEAR THE VEHICLE TOOK OFF AND COLLIDED WITH ANOTHER CUSTOMER VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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