Jeep Grand Cherokee Complaints (2006)

1,280 consumer complaints on file.

#10224471April 14, 2008
ENGINE AND ENGINE COOLING
I WAS TRAVELING DOWN THE ROAD AT 55 MPH WHEN SUDDENLY MY VEHICLE SHUT OFF FOR NO REASON.. THIS SCARED THE DAYLIGHTS OUT OF ME AND I COULD HAVE BEEN KILLED- NO LIGHTS, ABILITY TO BRAKE OR STEER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE FIND A SOLUTION TO THIS PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223732April 8, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DECELERATING TO 30 MPH IN THE RAIN, THE CONTACT APPROACHED A STOP AND THE VEHICLE SUDDENLY SURGED FORWARD FULL THROTTLE. HE DEPRESSED THE BRAKE PEDAL WITH MAXIMUM PRESSURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT MERGED INTO AN INTERSECTION, BARELY MISSED ANOTHER VEHICLE, AND SWERVED INTO A DRIVEWAY. HE PLACED THE VEHICLE INTO NEUTRAL AND SUCCESSFULLY APPLIED THE BRAKES. THE DEALER STATED THAT THEY HAD NEVER HEARD OF THIS FAILURE, BUT CURRENTLY ARE KEEPING THE VEHICLE FOR A DIAGNOSIS. AFTER ONLINE RESEARCH, THE CONTACT DISCOVERED NUMEROUS CONSUMER COMPLAINTS ON UNINTENDED ACCELERATION OF HIS MODEL VEHICLE. THE CURRENT MILEAGE WAS 20,325 AND FAILURE MILEAGE WAS 19,382. UPDATED 5/30/08 *CN UPDATED 05/30/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222990April 1, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW BREAKS CONSTANTLY;. 400$ TO REPAIR. THE PLASTIC PIECE WHERE THE CABLE IS ATTACHED CRACKS AND THE WHOLE MECHANISM NEEDS TO BE REPLACED BECAUSE OF A .50$ PIECE THAT COULD BE MADE OF METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221898March 20, 2008
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE TRYING TO REPAIR A TIRE ON THE VEHICLE, THE CONTACT REALIZED THAT THE TIRE JACK WAS INSUFFICIENT TO JACK UP THE VEHICLE. THE DEALER STATED THAT THEY WOULD GET HIM THE PROPER JACK. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221586March 18, 2008
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE IDLING AT A RED LIGHT, THE VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED EIGHT STITCHES TO HER LIP. ONE TOOTH WAS KNOCKED OUT AND FIVE OTHERS WERE DAMAGED. SHE ALSO HAS BACK AND NECK INJURIES AND IS CURRENTLY UNDER THE CARE OF A DENTIST AND DOCTOR. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V295000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 04-09-08 *BF THE CONSUMER STATED HER SEAT BLET DID NOT RESTRAIN HER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221516March 17, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS AND DASH LIGHTS ARE TURNING OFF WHEN WE TAKE A RIGHT TURN AND USE THE BLINKER. THIS DOES NOT HAPPEN ON EVERY RIGHT TURN ONLY OCCASIONALLY. WE HAVE TURNED THE VEHICLE INTO JEEP 5 TIMES TO BE FIXED AND THE ISSUE CONTINUES TO HAPPEN. JEEP HAS BEEN UNABLE TO MAKE CAR DO THIS WHEN THEY HAVE THE VEHICLE IN FOR REPAIRS BUT HAVE REPLACED SEVERAL PARTS ON THE VEHICLE. EACH TIME THEY RETURN THE VEHICLE TO US, WITHIN TWO WEEKS THE PROBLEM STARTS AGAIN. EACH TIME, THE HEADLIGHTS GO OUT LONGER AND LONGER AND ARE HARDER TO GET TO TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221664March 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2006 JEEP GRAND CHEROKEE LAREDO DASHBOARD LIGHTS KEEP ILLUMINATING. CONSUMER STATES THAT THE INDICATOR LIGHTS WERE FOR THE BRAKE SYSTEM. SHE STATED THAT SHE LOST ALL POWER BRAKES. REPAIR SHOP RECEIVED THE TENSIONER AND REPAIRED THE VEHICLE. *KB THE CONSUMER STATED SHE RECEIVED A RECALL IN THE MAIL AFTER SHE HAD EXPERIENCED THE PROBLEM. THE SERPENTINE BELT TENSIONER WAS REPLACED AND THE REAR DEFROSTER LINE WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221116March 13, 2008
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM:SOFTWARE
I BOUGHT MY 2006 JEEP GRAND CHEROKEE LAREDO 4X4 USED AT 40,000 A YEAR AGO THIS MONTH. SHORTLY AFTER OWNING IT IT STARTED STALLING WHILE IN MOTION OR STOPPED IN GEAR SUCH AS A TRAFFIC LIGHT. WHEN SITTING STILL, COASTING AND SLOWING DOWN, THE VEHICLE WOULD DIE. THE INSTRUMENT PANEL DID NOT LIGHT UP AND EVERYTHING SEEMED NORMAL UNTIL I TOOK MY FOOT OFF THE BRAKE TO ACCELERATE OR JUST ACCELERATED FROM A COAST (SUCH AS A SCHOOL ZONE SLOWLY MOVING TRAFFIC), THEN I WOULD REALIZE THE CAR HAD STALLED. IF I WAS ON A HILL GOING UP THE CAR WOULD TAKE OFF BACKWARDS. DIES TURNING INTO PARKING LOTS, ETC. I LOOSE POWER STEERING. THE BRAKES STOPPED ME IF I APPLIED THEM. HOWEVER, IF I WAS IN THE FORWARD MOVING POSITION, I WOULD JUST THROW IT IN NEUTRAL AND RE-START THE ENGINE WITHOUT PROBLEM. THIS CONCERNED ME, BECAUSE I BUY MY VEHICLES USED, I DID NOT KNOW IF DIRTY INJECTORS AND THROTTLE BODY WAS CAUSING CARBON RESIDUE TO CLOG THE INJECTORS SO I HAD IT ALL CLEANED. THAT DID NOT FIX THE PROBLEM. I STARTED RESEARCHING ON THIS SITE AND SPOKE TO THE GUYS THAT DO MY SERVICE. THE RESEARCHED AND FOUND A NOTICE ABOUT SAFETY. I WENT TO JEEP WEBSITE AND FOUND THAT THERE WAS SUCH A NOTICE ABOUT THE BRAKE SYSTEM FAILURE BUT NO RECALL. SEVERAL WEEKS LATER I RECEIVED A RECALL NOTICE AND 2 COMPUTER FLASH UPDATES WERE NEEDED. THIS FIXED MY PROBLEM, AT LEAST SINCE LATE NOVEMBER 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219678February 29, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 15-45 MPH, THE VEHICLE INTERMITTENTLY STALLS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 31,496 AND FAILURE MILEAGE WAS 30,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219145February 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOES NOT SHIFT DOWN WHEN STEPPING ON GAS. MOST OFTEN IN THE 1200-1500 RPM RANGE. VEHICLE TRIES TO STAY ON SAME GEAR AND IS NOT SHIFTING E.G. FROM 5TH GEAR TO 4TH. IF GAS PEDAL IS STEPPED ON ALL THE WAY, VEHICLE SHIFTS DOWN 2 GEARS, E.G. FROM 5TH TO 3RD, AND SPIKES UP TO 6000 RPM. THIS TAKES ABOUT 1.5. SECONDS, LEADING TO DANGEROUS SITUATIONS WHEN CHANGING LANES, ENTERING A HIGHWAY, OR SPEEDING AWAY FROM CRITICAL SITUATIONS. ALREADY EXPERIENCED SEVERAL SEVERE CLOSE ENCOUNTERS. THE SPIKE IN RPM WILL LEAD TO PROPERTY DAMAGE SINCE THE TRANSMISSION WILL BLOW SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217699February 11, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DUE TO AN INFORMATION ON A WWW PAGE OF CHRYSLER MY TWO CARS JEEP CHEROKEE GRAND HAVE BRAKES SYSTEM DEFECTS AND ONE OF THEM PROBLEM WITH TRANSMISSION OIL COOLER SUPPLY LINE. ACCORDING TO THIS INFORMATION DEALER SHOULD REPAIR THIS FREE CHARGE. UNFORTUNATELY THE POLISH DEALER I SPOKE TO DENY TO DO THIS. WHAT COULD I DO WITH THIS SITUATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215670January 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED WHILE DRIVING 20 MPH. HE BELIEVED THAT THE ABS WOULD ENGAGE WHEN THE STEERING WHEEL WAS TURNED, CAUSING THE VEHICLE TO COMPLETELY STOP. THE CONTACT TOOK THE VEHICLE TO THREE DEALERS APPROXIMATELY FOUR OR FIVE TIMES. THE CIRCUIT BOARD WAS REPLACED MOST RECENTLY, BUT THIS MAY NOT HAVE CORRECTED THE FAILURE. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 15,000. UPDATED 02-25-08 *BF THE FAILURE ALSO CAUSED A MALFUNCTION OF THE HEATED SEATS, FAN MOTOR AND BRAKING SYSTEM. UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215280January 17, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
I BOUGHT A 2006 JEEP GRAND CHEROKEE LIMITED WITH 40,00 MILES. THE REAR DOOR SUPPORT STRUTS ARE NOT STRONG ENOUGH TO HOLD UP THE DOOR IN COLD WEATHER. THE DOOR CLOSES AND HAS STRUCK MY SPOUSE AND ME IN THE HEAD. IT WILL NOT STAY OPEN. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10214713January 14, 2008
ELECTRICAL SYSTEM:SOFTWARE
DEALER CARL BURGER DODGE AND CHRYSLER IS AWARE OF A DEFECTIVE 4WD WARNING LIGHT (CHRYSLER SERVICE BULLETIN NO. 21-014-06 REV A DATED NOV. 2, 2006), THAT WHEN I BROUGHT MY VEHICLE IN TO SERVICE ON DECEMBER 12, 2007, THEY DEMANDED TO CHARGE ME $75.00 (WHICH I ACTUALLY PAID). I OBJECTED AND RAISED THE ISSUE WITH BOTH THE SERVICE ADVISOR AND THE SERVICE MANAGER. THEY CLAIMED BECAUSE MY MILEAGE WAS SLIGHTLY BEYOND 36,000 MILES (37,912 MILES TO BE EXACT), THEY HAD NO OBLIGATION TO DIAGNOSE AND CORRECT A KNOWN MANUFACTURER'S DEFECT. THIS IS WRONG AS A MATTER OF LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213548January 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION WILL SPORADICALLY CHOOSE NOT TO ENGAGE ALLOWING THE VEHICLE TO FREE WHEEL. PROBLEM NOTED MAINLY AFTER INITIAL START WHEN LEFT OVERNIGHT AND WILL GO AWAY AFTER ALLOWING THE VEHICLE TO WARM UP SUFFICIENTLY (3-5 MINUTES). *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213318December 31, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE UNIT WILL CUT OFF FOR NO REASON WHILE SITTING STOPPED. IT HAS HAPPENED SEVERAL TIMES. I TOOK THE UNIT INTO THE C/D/J DEALER AND WAS TOLD THAT THEY COULD NOT FIND A FAULT CODE. SAID THAT I NEEDED TO PAY FOR THE 30K SERVICE. I REFUSED, UNLESS THEY PUT IN WRITING THAT THE SUCH SAID SERVICE WOULD STOP THE ENGINE FAILURE. THEY REFUSED AND I ADVISED THAT THIS ISSUE IS NOT THE ONLY ONE THAT THEY HEARD ABOUT. NEEDLESS TO SAY, THEY CALLED THE POLICE ON ME! JEEP....THE NEW NAME NEEDS TO BE "JOKE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212006December 15, 2007
ENGINE AND ENGINE COOLING
DRIVE-BY-WIRE SYSTEM ON HEMI POWERED 2006 JEEP GRAND CHEROKEE HAS HAIR TRIGGER RESPONSE, DOES NOT ALLOW FOR ENGINE BREAKING WHEN THE ACCELERATOR IS RELEASED AND CONTINUES TO ACCELERATE EVEN AFTER FOOT IS LIFTED OFF THE GAS PEDAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10210884December 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE DEPRESSED THIS CAUSED HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (SPORTS CHRYSLER JEEP) HOWEVER THEY REFUSED TO REPAIR THE RECALL FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE (NHTSA CAMPAIGN ID #07V434000). THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AND HE STATED THAT THE RECALL WAS NOT THE CAUSE OF THE FAILURE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10210358November 30, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 45-50 MPH, THE STEERING AND BRAKES LOCKED AND THEN THE VEHICLE SHUT OFF. THE EBS LIGHT FLASHES ON THE INSTRUMENT PANEL AND THE VEHICLE HAS TO BE RESTARTED. THE CONTACT HAS BEEN TO THREE DIFFERENT DEALERS AND WAS INFORMED THAT THEY COULD NOT DUPLICATE THE FAILURE. SHE WAS GIVEN A BLACK BOX FOR A WEEK TO RECORD THE FAILURES, BUT NO FAILURES OCCURRED DURING THAT WEEK. ON ONE OCCASION, SHE WAS INFORMED THAT THE EBS SYSTEM WAS NOT REGISTERING AND THE CODE WAS EXSP-BAS. THE SYSTEM FAILURE WAS WITNESSED BY FAMILY MEMBERS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT MILEAGE WAS 8,666 AND FAILURE MILEAGE WAS 3059. UPDATED 03/14/08. *LJ THE CONSUMER STATED THE VEHICLE LOST POWER ON SEVERAL OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208973November 14, 2007
POWER TRAIN:AXLE ASSEMBLY
FRONT AND REAR DIFFERENTIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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