Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10442142January 3, 2012
SEATS
THE FRONT DRIVERS SIDE AND REAR PASSENGERS SIDE BOLTS ON THE FRAME OF THE DRIVER'S SEAT HAVE PULLED THROUGH THE FRAME, CAUSING A CONSTANT ROCKING AND CAUSING THE SEAT TO LEAN VERY FAR BACK. THIS IS VERY UNSAFE. AFTER SEARCHING FOR A REPLACEMENT SEAT, I FOUND THAT THIS IS A VERY COMMON PROBLEM ON THE 2001 JEEP GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442258January 3, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER DOORS FOR THE AIR AND HEATING VENTS WERE FRACTURED AND CAUSED A FAILURE WITH THE AIR CONDITIONING AND HEATED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT A REMEDY WAS NOT AVAILABLE FOR THE TYPE OF FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440900December 21, 2011
SEATS
THE DRIVERS SEAT IS BROKEN. THE BREAK APPEARS TO BE SOMEWHERE BETWEEN THE SEAT AND THE FRAME, PROBABLY AT THE BRACKETS. THIS IS BOTH A SAFETY ISSUE (SEAT COULD BREAK OFF IN A COLLISION) AND A COMFORT ISSUE (THE SEAT IS CROOKED, CAUSING BACK ISSUES AND DISCOMFORT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438715December 6, 2011
SEATS, VISIBILITY
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10435200November 10, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000 AND THE CURRENT MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434064November 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN RELAY MODULE FAILED AND CAUSED THE RADIATOR TO STOP AND THE VEHICLE TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT HE FAN RELAY MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 128,970 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430703October 18, 2011
SEATS
THE DRIVER SEAT OF MY 2001 JEEP GRAND CHEROKEE HAS BROKEN NUMEROUS TIMES AND THEY ALL BROKE FROM THE SAME EXACT PLACE. BOTTOM FRAME OF THE DRIVER SEAT IS NOT STRONG ENOUGH. WHEN THE SINGLE NUT POKES THROUGH THE FRAME AND CRACKS THE SEAT FRAME OVERTIME THE WHOLE SEATS FRAME IS BENT AND THE SEAT BECOMES UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426595September 21, 2011
ELECTRICAL SYSTEM
THE PLUG AND WIRING TO THE BLOWER MOTOR ON MANY JEEP VEHICLES IS BURNING UP. I DO NOT BELIEVE THE PLUG OR THE WIRES, INCLUDING THE TABS THE PLUG CONNECTS TO, ARE HEAVY ENOUGH TO CARRY THE LOAD OF THE BLOWER. IT IS FUSED AT 40AMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426320September 19, 2011
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVERS SEAT HAD HOT SPOTS AND BURNED HIM WHILE DRIVING. THE FRONT SEAT ELECTRIC HEATER ELEMENTS OVERHEATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 09V117000, SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THEY MANUFACTURER OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10424107September 7, 2011
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE SEATED IN THE FRONT DRIVERS SIDE SEAT THE HEATED SEAT OVERHEATED AND STOPPED FUNCTIONING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422380August 29, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, SEATS
2001 JEEP CHEROKEE OVER HEATED SEAT DRIVER SIDE BURN OUT .......REPLACED , UNDER WARRANTY, WITH DEFECTIVE PART, SAME ISSUE RECURRING BURNING COIL.....ALSO, BACK UP LITES DON T WORK ........REPLACED UNDER WARRANTY, WITH ....DEFECTIVE ...SAME RECURRING ...TOLD NO LONGER UNDER WARRANTY AND MY PROBLEM...$500 PLUS $1300...FOR IDENTICAL REPAIR AS WARRANTY WORK ALREADY DONE AND REPLACED WITH SAME DEFECTIVE PARTS... ...DATES AND MILEAGE WHEN AUTHORIZED JEEP DEALERS DID WORK OR DENIED WARRANTY ON SAME ISSUES IS RECORDED AND ON FILE, AND ESTIMATED BY ME AT THIS TIME...BUT RECORDED....BY DEALERS, AND IN MY FILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419879August 17, 2011
SEATS
DRIVERS SEAT BRACKET FAILURE FOR JEEP GRAND CHEROKEE 1999-2004. DUE TO POOR DESIGN THE BRACKETS WHICH HOLD THE SEAT TO THE FLOOR BOARD WILL BREAK FREE AND CAN CAUSE SEAT TO BREAK FREE WHILE DRIVING. THIS IS A COMMON ISSUE WHICH THE MANUFACTURER IS AWARE OF AND CHOOSES TO DO NOTHING. WHEN THE BRACKET FAILS THE WHOLE SEAT MUST BE REMOVED AND THE BRACKET REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416894August 3, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THREE OF HIS FOUR WINDOW REGULATORS WERE DAMAGED, CAUSING THE WINDOWS TO FALL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED EACH WINDOW REGULATOR AT THE OWNERS EXPENSE FOR $400. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 9/13/11 *CN UPDATED 09/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416324July 30, 2011
SEATS
THE DRIVER'S SIDE SEAT IS NOT SECURELY ANCHORED TO THE VEHICLE. UPON INSPECTION IT IS OBVIOUS THE MANUFACTURER USED POOR WELDING OR HAS INSTITUTED A POOR DESIGN TO ANCHOR THE SEAT PROPERLY. THE SEAT ITSELF IS STILL IN GOOD CONDITION, HOWEVER, IT ROCKS UNSAFELY AND WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF AN ACCIDENT. APPARENTLY THIS FAULT IS WELL DOCUMENTED BY OTHER JEEP OWNERS AS EVIDENCED BY THE TESTIMONIALS FOUND AT HTTP://VLANE.COM/POLL/30. THE SEAT INTEGRITY WAS COMPROMISED BY EMPLOYEES AT JIM CLICK JEEP IN TUCSON, AZ, AFTER I HAD THE VEHICLE SERVICED FOR A TRANSMISSION FLUID CHANGE. I NOTICED IT ROCKED UNSTABLY AFTER THEY RETURNED THE VEHICLE TO ME AND RATHER THEN ADDRESS IT WITH THEM IMMEDIATELY, I DROVE THE VEHICLE OFF THE LOT SINCE THEY HAD TAKEN LONGER THAN PROMISED TO SERVICE MY JEEP AND I WAS LATE FOR AN APPOINTMENT. WHEN I CALLED THE SERVICE DEPARTMENT LATER, THEY SAID IT HAPPENS ALL THE TIME TO VEHICLES LIKE MINE, CONFIRMED THERE WAS NO RECALL TO FIX THEM, AND THEY WEREN'T LIABLE FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411795July 11, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE SHOULDER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410368July 3, 2011
SEATS
DRIVER SIDE SEAT FRAME BROKE WHILE I WAS DRIVING TO CORRECT THE PROBLEM I TOOK IT TO WELD BUT ITS BROKEN AGAIN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409147June 28, 2011
SEATS
DRIVERS SEAT FRAME HAS BROKEN ON 2001 JEEP GRAND CHEROKEE LAREDO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408784June 24, 2011
ENGINE AND ENGINE COOLING
CAR STARTED TO RUN REALLY BAD THEN WHEN I TRIED TO CRANK IT BACKUP IT RAN FOR A FEW MINUTES AND DIED. I NOTICED GAS THEN FLAMES COMING FROM EXHAUST PIPE. IT WILL RUN FOR FEW MINUTES BUT REALLY BAD , THEN IT WILL DIE. IT WANT CRANK IMMEDIATELY AFTER IT DIES YOU HAVE TO WAIT A WHILE BEFORE IT WILL CRANK AGAIN. I HAVEN'T BEEN ABLE TO FIND OUT WHAT THE PROBLEMS ARE TO CORRECT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404262June 2, 2011
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER FOR 2001 JEEP GRAND CHEROKEE LIMITED. DUAL CLIMATE CONTROLS ARE INOPERABLE AND COLD AIR IS CONSTANTLY BLOWING ON MY WINDSHIELD INTERIOR, CAUSING IT TO FOG UP, LIMITING MY VISIBILITY CONSIDERABLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402647May 25, 2011
SEATS
DRIVER SIDE SEAT BROKE , METAL USED IS VERY THIN ,IF IT IS WELD , IT PROBABLY WILL BREAK AGAIN , VERY POOR DESIGN , THE SEAT NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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