Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#10587714May 12, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
THE FUEL LEVEL SENSOR INSIDE THE FUEL TANK IS FAULTY AND FREQUENTLY SHORTS OUT CAUSING THE FUEL LEVEL TO READ ZERO UNTIL A BUMP IN THE ROAD CAUSES THE SENSOR TO START OPERATING AGAIN. THIS INTERMITTENT ELECTRICAL CONDITION MAY CAUSE A TOTAL ELECTRICAL FAILURE WITH THE SENSOR. THIS TYPE FAILURE MAY CAUSE AN ELECTRICAL FIRE WITH THE SENSOR AND IGNITE THE FUEL IN THE TANK. THE SENSOR NEEDS TO BE RECALLED AND THE SENSOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587305May 8, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AUGUST OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586557May 5, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585863May 1, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585345April 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED, BUT NOT ACTION FROM THEM. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584736April 24, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584396April 23, 2014
FUEL SYSTEM, GASOLINE
WHAT IS THE HOLD UP ON RECALL CHRYSLER CORPORATION WON,T RECALL AFTER SITTING DOWN WITH YOU PEOPLE AND AGREEING TO RECALL AND REPAIR GOING ON 2 YRS NOW?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584227April 22, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584007April 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURE STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583183April 16, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578655April 9, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576765April 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574404March 24, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568664March 12, 2014
SUSPENSION, STEERING, WHEELS
I BOUGHT THE CAR FROM A PRIVATE SELLER WHO CAUTIONED ME ABOUT A SUPPOSED 'DEATH WOBBLE' AS I NOW KNOW IT WHEN THE CAR GOES OVER A BUMP AT HIGHWAY SPEEDS. ON MY FIRST TAKE ON THE HIGHWAY, I HIT A SMALL BUMP GOING 65 AND THE CAR BEGAN TO SHAKE SO VIOLENTLY I THOUGHT IT WAS GOING TO BREAK UP INTO PIECES. TRAFFIC SWERVED AROUND ME AS I VEERED MY CAR TO MY LEFT INTO THE GRASSY MEDIAN. LUCKILY THERE WAS NO ACCIDENT. I HAVE HAD SEVERAL EXPERTS OBSERVE THE FRONT END AND REPLACE PARTS AND SUGGEST OTHER PARTS TO REPLACE IN ORDER TO REMEDY THE SITUATION BUT NO FIX HAS RESOLVED THE 'DEATH WOBBLE.' MANY OF THESE EXPERTS HAVE SEEN THIS PROBLEM BEFORE AND EVEN TOLD ME NOT TO BOTHER SPENDING ANY MORE MONEY TRYING TO FIX IT BECAUSE I WOULD BE, 'THROWING MONEY INTO A BOTTOMLESS PIT.' PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FOR ALMOST 20 YEARS NOW AND NOT A THING HAS BEEN DONE ABOUT IT! THIS IS EXTREMELY DANGEROUS AND CHRYSLER SHOULD BE SLAMMED FOR THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568795March 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND DECLINED TO PROVIDE AN ESTIMATED TIME WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 05/28/14*LJ THE CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, ON 03/12/2014, THE VEHICLE SUDDENLY DECREASED ACCELERATION. THE CONSUMER WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD IN ORDER TO AVOID A COLLISION. UPDATED 05/29/2014 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568349March 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWN A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000(FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/21/14*LJ UPDATED 04/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567580March 6, 2014
STRUCTURE:BODY
TL - THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HEADLINER WAS FALLING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THERE WAS NO RECALLS RELATED TO THIS ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000. PM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563276February 6, 2014
FUEL SYSTEM, GASOLINE
THIS IS A COMPLAINT REGARDING CHRYSLER RECALL CAMPAIGN N45 IN CONNECTION WITH A SAFETY ISSUE RELATED TO THE FUEL TANK IN JEEP GRAND CHEROKEE VEHICLES. CHRYSLER HAS COMMUNICATED WITH ME TWICE SINCE JULY 2013 INDICATING THAT MY 1998 JEEP GRAND CHEROKEE IS SUBJECT TO A SAFETY RECALL. THE MOST RECENT COMMUNICATION IS AN OFFICIAL SAFETY RECALL NOTICE. THE CHRYSLER DEALER HAS NO INFORMATION ABOUT THIS RECALL AND THEREFORE WILL NOT SCHEDULE ANY REMEDIAL ACTION TO COMPLY WITH THE RECALL NOTICE. THE CHRYSLER GROUP RECALL ASSISTANCE CENTER PLACES THE BLAME ON NHTSA HOLDING UP APPROVAL ON A PROBLEM MITIGATION PLAN. NO DATE FOR RESOLUTION COULD BE PROVIDED. MY COMPLAINT IS THAT CHRYSLER HAS TAKEN AN INORDINATE AND UNREASONABLE AMOUNT OF TIME TO PROVIDE A MITIGATION PLAN FOR A PROBLEM THAT THEY CHARACTERIZE AS "SINCERELY CONCERNED ABOUT YOUR SAFETY". CHRYSLER AND NHTSA CAME TO AN ARRANGEMENT IN JUNE 2013 THAT A RECALL WAS REQUIRED. IT IS UNACCEPTABLE THAT OVER 8 MONTH LATER, THERE IS STILL NO RESOLUTION. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563140February 5, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562830February 4, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 10 MPH, SHE BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD. AFTER THE CONTACT EXIT THE VEHICLE IT EXPLODED. THERE WAS A POLICE AND FIRE REPORT FILE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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