Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#758314February 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
STEERING WHEEL AND BRAKE PEDAL WHEN BRAKES WAS APPLIED. I TOOK VEHICLE TO DEALER FOR INSPECTION AND THEY DETERMINED THAT THE BRAKE PADS WERE WORN DOWN AND THE ROTORS NEEDED RESURFACING. THEY SAID THAT THE PARTS HAD A WARRANTY FOR 12,000 MILES. I FEEL THAT THE BRAKE PADS AND ROTOR WERE WORN DOWN PREMATURELY DUE TO DEFECT IN DESIGN OF BRAKE SYSTEM. CHRYSLER SHOULD REDESIGN THEIR ROTORS AND RECALL THE DEFECTIVE ONES.PLEASE INVESTIGATE THIS AS IT COST ME $229.47 TO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004136February 15, 2002
VEHICLE SPEED CONTROL
VEHICLE LURCHES FORWARD INTERMITTENTLY FROM A STOP POSITION. VEHICLE BEEN TO DEALER ON SEVERAL OCCASIONS, BUT PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758295February 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ARE A SAFETY HAZARD WHEN BRAKING AT HIGHWAY SPEED VIBRATES AND SHAKES WITH NO CONTROL BETWEEN 57 TO 50 MILES PER HOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758236February 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758256February 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONTINUAL PROBLEM WITH BRAKES. WARPED ROTORS,NUMEROUS PAD REPLACEMENT, PROBLEM CAUSES SEVERE VIBRATION WHEN BRAKING, AND CAUSES VEHICLE TO JERK. ALSO NOW IS SHIFTING AFTER COMING TO A STOP WHILE IN DRIVE, FEELS LIKE VEHICLE HAS BEEN HIT IN REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757912February 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE BEEN REPAIRED 2 TIMES WITHIN THE FIRST 35 TO 38 THOUSAND MILES AND ARE SHUDDERING VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS - SEEMS TO BE A DEFECT FOR THIS TO HAPPEN THREE TIMES WITH JUST 45 THOUSAND MILES ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757944February 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE BOX I HEAR D A NOISE; I TURN AROUND AND MY JEEP IS MOVING BACKWARDS; I INSTINCTIVELY LUNGE AT THE CAR; HIT MY HEAD ON THE OUTER EDGE OF THE OPEN DOOR CAUSING A MAJOR CUT REQUIRING SUTURES; THEN THE OPEN DOOR AND MOVING CAR PIN ME AGAINST A POST; I MANAGE TO PUSH MY WAY FREE CAUSING MORE INJURIES TO MYSELF; SPIN AROUND THE OUTSIDE OF THE POLE; MANAGE TO GET INTO THEJEEP;---- IT JUMPED OUT OF PARK INTO REVERSE; THE OPEN DOOR WAS CRUSHED BACKWARDS BY THE POLE CAUSING THE PROPERTY DAMAGE AND I WAS INJURED IN THE INCIDENT AS WELL. NOW I FIND OUT THAT GRAND CHEROKEES AND LAREDOS HAVE THESE REPORTED INCIDENTS OF JUMPING INTO REVERSE AND I THINK THESE PROBLEM AUTOS SHOULD BE TAKEN OFF THE ROAD; THIS COULD HAVE BEEN A TRAGIC SCENE BECAUSE THIS MAIL CENTER IS USUALLY BUSY AND IF THERE WAS A CHILD OR SOMEONE BEHIND MY CAR OR ANOTHER AUTO BEHIND ME WHEN THIS HAPPENED IT COULD HAVE BEEN FATAL; FOR ME AS WELL--I'M LUCKY I WASN;T KNOCKED OUT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757853February 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE SHAKES UPON APPLYING BRAKES, PROBLEM IS WITH DEFECTIVE ROTORS, STARTED AT 8000 MILES, JEEP REFUSES TO REPLACE. NUMEROUS COMPLAINTS FROM OTHERS WITH SAME PROBLEM. WHY IS NHTSA WAITING UNTIL A FATALITY OCCURS ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757855February 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT START MOVING UNTIL SHE WAS 20-30 FEET FROM THE JEEP. I REPORTED THIS TO JEEP, THAY SENT OUT AN INSPECTOR WHO AGREED WITH ME THAT THE JEEP HAD TO BE IN GEAR TO BE ABLE TO HAVE ENOUGH MOMENTEUM TO JUMP THE CURB AND RUN OVER THE SHRUBS AND HIT THE LAMP POST. JEEP DENIED THAT THE VEHICLE WAS AT FAULT, REFUSED TO REPAIR SMALL DAMAGE, THANK GOD THIS DID NOT HAPPEN IN MY DRIVE WAY WITH MY 28 MONTH OLD GIRL ANYWHERE NEAR THE JEEP. THIS IS A SAFTEY PROBLEM AND I NEED HELP. THANK YOU. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003652February 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES VEHICLE VIBRATES. MECHANIC HAS REPLACED ROTORS TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003323January 31, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL VIBRATED VIOLENTLY WHEN APPLIED. THE DEALER HAS BEEN CONTACTED. *AK SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003182January 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT ANY SPEED, THERE WOULD BE VIBRATION IN VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION WOULD INCREASE IN SEVERITY AT HIGHER SPEEDS. DEALERSHIP EXAMINED VEHICLE AND REPLACED BRAKE ROTORS UNDER WARRANTY BECAUSE ROTORS WERE WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002773January 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT WORE OUT AND TENSIONER HAS DISENGAGED. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757300January 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE WARPED 3 TIMES IN 16615 MILES. PRESENTS SAFETY ISSUE WHEN BRAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002554January 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS VIBRATION COMING FROM FRONT OF THE VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION INCREASES IN SEVERITY WHEN SPEED OF VEHICLE INCREASES. THE DEALERSHIP EXAMINED VEHICLE AT 10,000 MILES, AND REPLACED THE FRONT BRAKE ROTORS WHICH FAILED TO EFFECTIVELY REMEDY THE PROBLEM. *AKTHE DEALER REFUSED TO DO ANYTHING TO CORRECT THE WARPED ROTORS, THE DEALER ACKNOWLEDGED THAT FAULTY PARTS WERE USED BUT CLAIM THAT THE MANUFACTURER WILL NOT STAND BEHIND THE PARTS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002596January 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY TOOK OFF IN REVERSE, HITTING A PERSON AND THEN A BUILDING. PERSON WAS SERIOUSLY INJURED, DAMAGE TO VEHICLE WAS $1700.00. *AK CONSUMER STATES THAT HIS FOOT WAS ON THE BRAKES WHILE VEHICLE WAS IN MOTION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757145January 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SLIPS OUT OF PARK INTO GEAR, AND ACCELERATES FORWARD AND OR IN REVERSE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757162January 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS AT 9K MILES - DEALER TURNED ROTORS AT NO COST. WARPED ROTORS AT 16K MILES - DEALER REPLACED ROTORS AT NO COST. WARPED ROTORS AT 20K MILES - DEALER SAYS I HAVE POOR DRIVING HABITS AND THEY WILL NOT COVER THE ROTORS ANY MORE. WE WILL SEE ABOUT THAT! NEXT IS THE POWER STEERING GROAN MADE WHEN MAKING SLOW RIGHT HAND TURNS - DEALER REPLACED GEAR BOX ONCE. NOW THE NOISE IS HAPPENING INTERMITTENTLY - DEALER CAN'T FIX BECAUSE THEY ARE NOT ABLE TO DUPLICATE NOISE. AFTER READING THESE COMPLAINTS ON THIS WEB SITE SOMETHING NEEDS TO BE DONE FOR A LONG TERM FIX. I CAN GET DEALER TO REPAIR AGAIN AT NO COST THIS TIME BUT I DO NOT WANT TO GO THROUGH THIS AGAIN 4 K MILES FROM NOW. NT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002450January 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND IDLING, THE VEHICLE SLIPPED INTO REVERSE, AND CRASHED INTO A BUILDING BEFORE STOPPING,CONTACTED DEALER.*AK CONSUMER STATED PRIOR TO THE ACCIDENT HE WAS HAVING PROBLEMS THE THE KEY/ SHIFTER LOCK MECHANISM TRYING TO TAKE THE KEY OUT OF THE IGNITION AFTER TURNING OFF ENGINE, DEALER REPLACED A FAULTY BRACKET.*SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002497January 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED WITH VEHICLE RUNNING ON AN INCLINE AND WITHOUT ANY INDICATION VEHICLE STARTED ROLLING BACKWARDS. CONSUMER HAD TO DEPRESS BRAKE PEDAL TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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