Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#8006809April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE WAS PULSATION WHEN APPLYING THE BRAKES AT HIGH AND LOW SPEEDS. DEALER REPLACED FRONT PADS AND MATCHED MOUNTED ROTORS. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006844April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING TEMPERATURE GETS HOT, CAUSING BRAKES TO PULSATE .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759906March 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
IT IS OBVIOUS THIS PROBLEM WITH SEVERELY DEFECTIVE BRAKE ROTORS IS A MAJOR SAFETY DEFECT. I FEEL THAT IF THE PROPER SAFETY ORGANIZATION WERE TO INVESTIGATE THIS THOROUGHLY BY TESTING BRAKING DISTANCE, BRAKE HANDLING,AND HOW ABS BRAKE SYSTEM IS AFFECTED IT WOULD BE FOUND TO BE A SIGNIFICANT SAFETY HAZARD IN ALL THE VEHICLES INVOLVED. I WOULD NOT BE SURPRISED IF SOME ACCIDENTS COULD HAVE ALL READY BEEN AVOIDED IF THIS ISSUE WAS RESOLVED. THIS IS A MUCH MORE WIDE SPREAD PROBLEM THAN MAY BE REALIZED AS MY BROTHER-INLAW HAD THE SAME PROBLEM WITH HIS 1999 JEEP GRAND CHEROKEE LAREDO, BUT HE JUST HAD THEM REPLACE BOTH FRONT ROTORS, AT HIS COST. I'M SURE JEEP IS NOT WRITING TO THE NHTSA EVERY TIME THEY REPLACE THESE DEFECTIVE ROTORS, DO THEY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006490March 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AND UPON STOPPING, THE VEHICLE SHAKES AND SHIMMERS ERRATICALLY. TOOK TO THE DEALER FOR REPAIR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759866March 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON VACATION TRAVELING THROUGH NEW MEXICO AT THE POSTED SPEED LIMIT OF 75 MPH ON IH40, WHEN THE BRAKES WERE APPLIED A VIOLENT SHIMMY OR PULSATION IN THE FRONT END OCCURED WHICH WAS TRANSLATED TO THE STEERING WHEEL MAKING CONTROL OF THE VEHICLE QUESTIONABLE. CHRYSLER ROAD ASSISTANCE WAS CONTACTED AND THEY RECOMMENDED HATCH MOTOR CO. IN SHOW LOW, ARIZONA WHICH WAS OUR DESTINATION. HATCH REMOVED AND TURNED THE FRONT ROTORS WHICH WAS NOT COVERED BY EITHER THE ORIGINAL WARANTY OR THE EXTENDED WARANTY. THE PROBLEM WAS IMPROVED BUT NOT COMPLETELY ELIMINATED. ON THE RETURN TRIP TO CARROLLTON, TEXAS, THE PROBLEM CONTINUED TO WORSEN. UPON OUR RETURN HOME, THE VEHICLE WAS TAKEN TO THE DEALER, HUFFINES, WHO TURNED THE ROTORS A SECOND TIME STATING THAT THIS WAS NORMAL AND THAT ALL ROTORS NEEDED TURNING AT 30,000 MILES. AGAIN, THIS WORK WAS NOT COVERED BY EITHER OF THE WARANTYS. MY PREVIOUS VEHICLE WAS A 1995 LAND ROVER DISCOVERY AND AFTER MORE THAN 90,000 MILES, THE ROTORS HAD NEVER BEEN TURNED AND THE BRAKES WERE PERFECT. SOMETHING IS BASICALLY WRONG WITH THE ORIGINAL INSTALLATION, DESIGN OR QUALITY OF THESE ROTORS. THEY SHOULD NOT FAIL AT SUCH LOW MILAGE AND IN SUCH A DANGEROUS FASHION. PLEASE INSIST THAT CHRYSLER DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759827March 26, 2002
AIR BAGS
MY SON WAS DRIVING OUR 2000 JEEP CHEROKEE LAREADO WHEN HE WAS HIT ON THE PASSENGER SIDE FROM ANOTHER VEHICLE ON MARCH 25, 2002 AT APPROX. 1:30 PM. THE FORCE OF THIS COLLISION PUSH THE CAR TOWARDS THE LEFT AND THE JEEP WENT DIRECTLY INTO A CEMENT WALL HEAD ON. FORTUNATELY BOTH THE DRIVER AND PASSENGER HAD SEAT BELTS ON, BUT NEITHER AIRBAGS DEPLOYED WHEN THE VEHICLE HIT THE WALL. AT THE TIME OF IMPACT, MY SON DID HIT THE WINDSHEILD, WHICH CAUSE SEVERAL FACIAL CUTS AND COULD OF BEEN AVOIDED HAD THE AIRBAGS DEPLOYED. THIS MALFUNCTION ON MY VEHICLE CONCERNS ME NOT ONLY BECAUSE HE COULD OF BEEN MORE SERIOUSLY INJURED, BUT OTHERS IN SAME SITUATIONS COULD SUBSTAIN VERY SERIOUS INJURIES. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#759775March 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE SHUDDERED WHEN BRAKES WERE APPLIED. DEALER TURNED ROTORS AT 11500 MILES. VEHICLE NOW HAS 19000 MILES AND PROBLEM IS HAPPENING AGAIN. THE DEALER IS TRYING TO BLAME THE PROBLEM ON MY DRIVING STYLE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759778March 25, 2002
STEERING:LINKAGES
BOLT THAT HOLDS PITMAN ARM TO STEERING LINKAGE WAS LOOSE AND COTTER PIN WAS MISSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759682March 22, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S POWER WINDOW HAS STOPPED WORKING 3 TIMES SINCE THE VEHICLE WAS PURCHASED. TWO DIFFERENT DEALERS HAVE ONLY TEMPORARILY REPAIRED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759604March 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON THIS VEHICLE NEED TO BE RESURFACED AT 20,000 MILES. DEALER WILL NOT DO SO UNDER WARRANTY, EVEN THOUGH MANY JEEP OWERS HAVE HAD THIS PROBLEM WITH THEIR VEHICLES. MECHANICS ALL BUT ADMITTED IT WAS A CHRONIC PROBLEM WITH THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE AND A RIP OFF TO CONSUMERS. THIS IS MY 2ND JEEP PURCHASE, BUT WILL BE MY LAST IF RESTITUTION IS NOT MADE. VEHICLE IS TOO NEW TO NEED THIS KIND OF MAJOR WORK DONE TO IT FOR IT'S MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005807March 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
UPON TURNING IGNITION TO START THE POSITION. GEAR AUTOMATICALLY SHIFTED INTO REVERSE. ALSO, OIL IN TRANSFER CASE WAS BURNED VERY BADLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759494March 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT MY 2000 JEEP CHEROKEE NEW IN 2000, CURRENTLY HAVE 27,000 MILES ON IT AND ABOUT TO HAVE THE ROTORS REPLACED FOR THE 4TH TIME. ROTORS WARP EVERY 5000 TO 6000 MILES TO A POINT WHERE THE CAR IS UNDRIVEABLE. THE DEALER CONTINUES TO DENY THAT THERE IS AN ISSUE WITH THE JEEP AND THE ROTOR WARPING IS DUE TO STOP AND GO DRIVING, WHICH IS IDIOTIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005722March 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING 50MPH, WITHOUT WARNING, WHILE APPLYING BRAKES VEHICLE WILL VIBRATE VIOLENTLY. ALSO, STEERING WHEEL BEGAN TO SHAKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759353March 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED BRAKE ROTORS BUT THEY SAY NOT COVERED UNDER WARRANTY. THEY CLAIM THE ROTORS ARE NOT MADE DURABLE ENOUGH (THICK ENOUGH) FOR THE VEHICLE. WHEN THE ROTORS WARP THE VEHICLE VIBRATES WHEN THE BRAKES ARE APPLIED. IN MY OPINION IT WOULD APPEAR THE MFG IS USING DEFECTIVE ROTORS SINCE THE BRAKE PADS ARE OUTLASTING THE ROTORS. ROTORS SHOULD NOT NEED TO BE REPLACED OR TURNED AT 15,000 MILE INTERVALS.TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759340March 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER CONTACTED BECAUSE BRAKES PULSATING AND UNEVEN STOPPING. DEALER REPLACED ROTORS WERE WARPED.DEALER SAID ROTORS WERE WARPED DUE TO HEAT GENERATION . THIS IS BEEN GOING ON FROM THE TIME I HAD THIS CAR TILL TODAY WITHOUT RESOLUTION. CHRYSLER KNOWS ANOUT IT AND DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE ROTORS WITH THE SAME ROTORS AND THE SAME THING KEEPS HAPPENING EVERY 3-4 MONTHS SINCE I OWNED THIS VEHICLE. I HAVE REPLACED THE ROTORS 4 TIMES KNOW AND MY CAR STILL HAS WARPED ROTORS AND CHRYSLER DOES NOT KNOW WHAT TO DO. WHEN I BRAKE IN HUGH SPEEDS ABRUPTLY THE SHATTERING IS SO INTENSE THAT I MIGHT LOOSE CONTROL OF THE VEHICLE. I DO NOT KNOW TO WHOM TO TALK TO FIX THE PROBLEM. OTHER PEOPLE I HAVE TALKED TO HAVE THE SAME PROBLEM WITH THE SAME CAR. WE ARE GOING TO CREATE THE WARPED ROTOR CLUB. IT IS SAD FOR CHRYSLER REPRESENTATIVE TO NOT KNOW WHAT TO DO ON A SAFETY MATTER LIKE THIS. I WOULD APPRECIATE AN ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005572March 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON SEVERAL OCCASIONS, STEERING WHEEL VIBRATES WHEN BRAKING AT 40 MPH, VEHICLE ALSO PULSATES WHEN BRAKING, DEALER FOUND ROTORS WARPED, FRONT BRAKE ROTORS WERE RESURFACED.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005573March 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING AT SPEEDS OVER 60 MPH, STEERING WHEEL VIBRATES, DEALER IS REPLACING WORN OUT FRONT ROTORS EVERY 4-5 MONTHS. ROTORS HAVE BEEN REPLACED 3 TIMES.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005468March 12, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING VEHICLE HIT A PATCH OF ICE AND ROLLED OVER CAUSING DAMAGE TO VEHICLE. AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT LOCK, CAUSING SOME INJURY TO CONSUMER. DEALER WAS CONTACTED. *AK *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005470March 12, 2002
SEAT BELTS
CONSUMER HIT EMBANKMENT HARD ENOUGH THAT VEHICLE ROLLED OVER. SEAT BELT DID NOT LOCK UP, ALLOWING CONSUMER TO GET INJURED. DEALER WAS CONTACTED. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005498March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
LAST YEAR VEHICLE WAS TAKEN IN FOR A SHIMMY. WHEN TRAVELING OVER 50 MPH THE VEHICLE SHAKES VERY BADLY. TOOK TO A MECHANIC AND THEY REPLACED ROTORS AND BRAKE PADS. SIX THOUSAND MILES LATE, VEHICLE STARTED TO SHAKE JUST A LITTLE. TOOK BACK TO DEALER AND THEY COULDN'T DUPLICATE THE PROBLEM. EVERY 15 TO 20 MILES ROTOR NEED CHANGING. CONSUMER FEELS ITS VERY UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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