Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10180734January 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1) WHEN PURCHASED PASSENGER SIDE VENT ALWAYS MADE NOISE AFTER SHUTDOWN 2) PASSENGER SIDE HEAT STOPPED WORKING COMPLETELY..BLOWS COLD AIR IN WINTER 3)NOT YET FIXED DUE TO HIGH COSTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180666January 24, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATING/DEFROSTING MALFUNCTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179348January 22, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE#06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE CONTACT HAS RECEIVED A BURN FROM THE CAR SEAT. THE DEALER INFORMED HIM THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. *AK UPDATED 2/16/2007 - *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10179163January 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
FAILURE OF THE HVAC SYSTEM IN A 2004 JEEP GRAND CHEROKEE OVERLAND. SYSTEM FAILS TO OPERATE CORRECTLY WITH THE EFFECT OF THE DE-MISTING NOT CLEARING THE SCREEN AND BLOWING HOT AND COLD AIR SIMULTANEOUSLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178925January 17, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* - THE CONTACT STATED THAT SHE RECEIVED A RECALL LETTER CAMPAIGN # 06V197000 FOR HER 2004 JEEP GRAND CHEROKEE IN AUGUST 2006. THE RECALL IS FOR THE VEHICLE'S HEATED SEAT ELEMENT. THE CONTACT STATED THAT SHE HAS TRIED CONTACTING THE DEALERSHIP ON NUMEROUS OCCASIONS AND STILL HASN'T GOTTEN THE RECALL RESOLVED. THE CONTACT STATED THAT SHE CAN'T USE THE THERMOSTAT FOR THE SEATS, THE SEATS BECOME TOO HOT AT ANY SETTING. *JB THE CONSUMER STATED IT TOOK 6 MONTHS TO GET THE VEHICLE FIXED. UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178739January 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HVAC FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178276January 10, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 JEEP GRAND CHEROKEE BLEND AND MODE DOORS FAILED. CAR HAS NO HEAT. JEEP WANTS $1236 TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178277January 10, 2007
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
PURCHASED NEW 2004 JEEP FROM DEALER. WITHIN THE FIRST MONTH OF OWNERSHIP, I BEGAN EXPERIENCING OCCASIONAL, INTERMITTENT ENGINE PROBLEMS AT START-UP-- THE ENGINE WOULD RUN VERY ROUGH, SHAKING THE VEHICLE. THE SERVICE LIGHT IN THE DASH WOULD FLASH. IF DRIVEN, THE ENGINE WOULD STALL UNLESS THE ACCELERATOR WAS CONTINUALLY PRESSED. AFTER A FEW OF THESE EVENTS, WE DISCOVERED THAT, IF TURNED OFF, AFTER ABOUT 5 MINUTES, THE ENGINE WOULD RUN NORMALLY. THE SERVICE LIGHT WOULD REMAIN ON FOR A FEW MINUTES (SOMETIMES A HALF HOUR) AND THEN TURN OFF. THIS PROBLEM RE-OCCURRED INTERMITTENTLY, SOMETIMES EVERY MONTH, & SOMETIMES EVERY COUPLE MONTHS, USUALLY IN THE MORNING AT FIRST STARTUP, BUT SOMETIMES WHEN I LEFT WORK IN THE EVENING TO DRIVE HOME. MY SALESMAN AND THE SERVICE MANAGER KNEW OF THE PROBLEM. JEEP DEALER LATER SAID THAT THE VEHICLE WAS SIMPLY IN NEED OF A COMPLETE TUNE-UP. THEY DID THE TUNE UP 6 MONTHS AGO - MAY 2006. THE PROBLEM HAS RECURRED AGAIN. I TOOK THE JEEP IN AGAIN. DEALER REPORTS THAT CAR IS "RUNNING ROUGH" BUT THEY CAN NOT FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178222January 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* - THE CONTACT STATED THAT WHILE PARKING THE VEHICLE THE FUEL LINE DISCONNECTED AND LEAKED GAS. THE VEHICLE WAS TOWED, AND THE DEALER WHO REPLACED THE FUEL LINE. A FEW WEEKS LATER THE VEHICLE WAS DIAGNOSED AS HAVING A CRACKED FUEL LINE. THE DEALER STATED THAT THE VEHICLE HAS BEEN REPAIRED. THE CONTACT IWASCONCERNED WITH THE SAFETY OF THIS VEHICLE. THE CONTACT HAS NOT PICKED UP THE VEHICLE FROM THE DEALER, AND STATED THAT THE DEALER REFUSED TO SPEAK TO HER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177904January 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOORS ON MY JEEP ARE NOT FUNCTIONING PROPERLY. THE HEATER AND DEFROSTER BLOW COLD AIR. I HAVE HEARD THAT THIS IS HAPPENING SO FREQUENTLY THAT THE PARTS NEEDED TO FIX IT ARE ON NATIONAL BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177725January 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN DRIVING MY 2004 JEEP GRAND CHEROKEE IN COLD WEATHER WITH RAIN OR ANY MOISTURE ON THE WINDSHIELD THE HVAC DUCTS WILL BLOW COLD AIR ON THE WINDSHIELD CAUSING THE WINDSHIELD TO FREEZE QUICKER WHILE DECREASING MY VISIBILITY WHILE DRIVING. THE VEHICLE TENDS TO HAVE THIS PROBLEM 7 OUT OF 10 STARTS AND SOME TIMES RESETS IT SELF ONLY WHEN THE JEEP HAS BEEN SITTING FOR AT LEAST 3 TO 5 HOURS. THE DEALER CLAIMED IT WAS IN WORKING ORDER BUT I TOLD THEM THERE IS A SERIOUS PROBLEM THAT CAUSED ME TO NEARLY HIT THE CAR IN FRONT OF ME WHILE DRIVING WHEN THE WINDSHIELD INSTANTLY STARTED TO FREEZE UP. LUCKILY I KEPT SPRAYING WASHER FLUID TO CLEAR THE WINDOW IN TIME BEFORE I GOT INTO A MAJOR ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177795January 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HVAC UNIT DOES NOT WORK PROPERLY IN THE SENSE THAT THE HEAT DOES NOT WORK IN THE WINTER AND THE A/C DOES NOT WORK IN THE SUMMER. THROUGH SOME RESEARCH ONLINE, THIS SEEMS TO BE A BIG PROBLEM AND NEEDS FIXING AT THE MANUFACTURERS EXPENSE. THE COST TO FIX THIS PROBLEM IS AROUND $1000 AND IS ONE THAT SHOULD NOT HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177410December 30, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENT CONTROLS DO NOT WORK. WHEN DEFROSTER IS ON AND CHANGE TO VENTS OR FLOOR VENTS DEFROSTER STAYS ON AND WILL NOT CHANGE FOR SEVERAL HOURS. WAS TOLD BY THE DEALER SHIP IT WAS THE BLEND DOOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176941December 26, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I RECEIVED NOTICE OF A RECALL ON MY JEEP CHEROKEE IN AUGUST OF 2006 FOR POSSIBLE OVER HEATING OF THE SEATS TO DATE I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED . I AM BEING TOLD THE PARTS ARE NOT AVAILABLE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176942December 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL* - THE CONTACTED STATED THAT THE STEERING FELT STIFF WHEN ATTEMPTING TO TURN TO THE RIGHT OR LEFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD HE NEEDED TO REPLACE THE STEERING GEAR BOX. THE ODOMETER READING WAS 30000 AT THE TIME OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CONTINUED TO HAVE THE PROBLEM WITH THE STEERING STIFFNESS, AND HE TOOK THE VEHICLE BACK. T THE STEERING WHEEL VIBRATES DUE TO WARPED BRAKE ROTORS. HE HAD THEM REPAIRED, HOWEVER, HE CONTINUED TO HAVE PROBLEMS WITH THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176822December 22, 2006
ENGINE AND ENGINE COOLING:ENGINE
SINCE PURCHASED IN 3/06, 2004 GC V8 WHILE IDLING, REPEATEDLY DIES, OR NEARLY DIES BUT RECOVERS ONLY TO CAUSE A LURCHING FORWARD IF IN GEAR. WILL DIE IN GEAR OR IN PARK AND I AM ABLE TO START IT AGAIN RIGHT AWAY. DEALER, AFTER THREE TRIES CANNOT FIND ANYTHING WRONG. MAY GO TWO WEEKS WITHOUT HAPPENING, MAY HAPPEN TWICE IN ONE DAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176322December 17, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER FAILURE TO WORK AND ONLY BLOWS COLD AIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176351December 17, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
ENTIRE CLIMATE CONTROL SYSTEM DIED. INCLUDES HEAT AND DEFROST SYSTEM. WE HAD A HIGH OF 38 DEGREES THIS WEEKEND WITH SNOW AND ICE AND WAS UNABLE TO DEFROST MY WINDOWS WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176140December 14, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE MOTOR TO THE ADJUSTABLE PEDALS BECAME INOPERABLE CAUSING THE ACCELERATOR AND BRAKE PEDALS TO BE OUT OF ALIGNMENT. THE ACCELERATOR PEDAL MOVED DOWN AND THE BRAKE PEDAL MOVED UP. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE MOTOR NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176141December 14, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
THE HEATER IN MY VEHICLE IS NO LONGER PROVIDING HEAT IN ORDER TO KEEP WINDSHIELD FROST FREE CAUSING POOR VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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