Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10578366April 8, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574244March 23, 2014
FUEL SYSTEM, GASOLINE, ENGINE, STEERING
WITHIN THE LAST 6 MONTHS MY JEEP'S ENGINE HAS SHUT OFF" WHILE DRIVING" AT VARIOUS SPEEDS 5 DIFFERENT TIMES BUT NOT EXCEEDING 60MPH. FOUR OF THE SIX TIMES I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE, TWO TIMES I HAD TO WAIT APPROXIMATELY 5 MINUTES BEFORE IT WOULD RESTART. THE INCIDENT AT 60MPH HAPPENED ON A 4 LANE HIGHWAY AND LUCKILY I WAS CLOSE TO THE SHOULDER WHEN IT SHUT OFF AND I WAS ABLE TO GET IT OFF THE ROAD BEFORE THE STEERING LOCKED UP AND NO ONE WAS HURT. THE COMPUTER NEVER REGISTERS ANY PROBLEM AND MY MECHANIC HAS STATED THAT IT COULD BE NUMEROUS ISSUES BUT NOTHING FOR SURE. TO THE BEST OF MY KNOWLEDGE JEEP HAS NEVER ISSUED A WARNING OR RECALL FOR THIS ISSUE. THIS IS EXTREMELY DANGEROUS AND AN ACCIDENT JUST WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574099March 21, 2014
STRUCTURE:BODY, SUSPENSION, FUEL SYSTEM, GASOLINE
I HAD A MINOR HIT IN REAR ..AND FUEL SKID PLATE GOT PUSHED IN AND ALMOST RUPTURED GAS TANK..THIS HAPPENED OVER A YEAR AGO ..NOW THE SKID PLATE IS STARTING TO ROT/RUST OUT AND IT WOULD COST OVER $600.00 TO REPAIR ..DUE TO THE JUNE 2013 RECALL OF THIS ITEM I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR THIS REPAIR ..I CONTACTED THEM AND THEY SAID I WOULD NOT BE COVERED BECAUSE I DID NOT HAVE A HITCH ATTACHED TO MY CAR ..THIS IS WRONG ...WHAT GOES HERE ..CAN ANYTHING BE DONE ABOUT THIS ..I FEAR NOW DRIVING MY JEEP BECAUSE I HAVE NO GAS TANK SKID PLATE LEFT .. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10569291March 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT WARNING LIGHT HAD BEEN CONTINUOUSLY ILLUMINATED SINCE DECEMBER 2013. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562653February 3, 2014
FUEL/PROPULSION SYSTEM, AIR BAGS, SERVICE BRAKES
FUEL/PROPULSION: THE VEHICLE WILL RUN AFTER STARTING FOR 5-8 MINUTES THEN THE RPM'S DROP TO 300 AND ACTS LIKE ITS GOING TO STALL; THEN.THE CAR BEGINS BUCKING, JERKING, AND REVVING UP. THERE ARE LOUD CLUNKS FROM THE ENGINE COMPARTMENTS. I HAVE REPLACED THE CAM & CRANKSHAFT SENSORS, THROTTLE POSITION SENSOR AND NO CHANGE YET. NEXT I AM GOING TO REPLACE THE FUEL PUMP, FILTER, THE FUEL LINE BETWEEN THEM. AIR BAGS: THE AIRBAG LIGHT GOES ON AND OFF. THE ONLY FIX I HAVE READ ABOUT IS THE CLOCK SPRING...TALK ABOUT MONEY PIT!! BRAKES: YES. FRONT BRAKES HAVE LOCKED UP AND CAUSED ISSUES. DISCS AND CALIPERS HAVE BEEN REPLACED. ALSO, DRIVER'S SIDE BREAK LIGHT IS NOT FUNCTIONAL. THE TAIL LIGHTS WORK, BUT ONCE THE BRAKE IS DEPRESSED, THE RIGHT AND TOP LIGHTS WORK, BUT THE DRIVER'S LIGHT IS OFF. AND JUST FOR FUN...I'VE HAD TO REPLACE BOTH SIDE MIRRORS DUE TO INTERNAL SPRINGS FAILING AS WELL AS BOTH FRONT WINDOW REGULATORS AND MOTORS. WHEN I WENT TO AUTOZONE TO GET PARTS, THEY CORRECT WINDOW REGULATOR WAS UNDER THE 2000 MODEL YEAR; 1999 DID NOT FIT. WE ARE GONNA GET RID OF THIS JEEP...CHRYSLER NEEDS A LESSON IN TAKING RESPONSIBILITY. WE'LL BUY A TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561333January 24, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE FRONT DOOR WOULD NOT UNLOCK. ALL DOORS AUTOMATICALLY LOCK WHEN VEHICLE SPEED INCREASES ABOVE APPROXIMATELY 15 MPH. VEHICLE WAS PARKED AND PASSENGER WAS NOT ABLE TO OPEN DOOR USING DOOR HANDLE. AFTER SEVERAL MINUTES WE WERE ABLE TO GET THE DOOR TO UNLOCK AND PASSENGER WAS ABLE TO EGRESS THE VEHICLE. THIS COULD POSE A SERIOUS THREAT TO OCCUPANTS THAT COULD LEAD TO SERIOUS INJURY OR DEATH BY DELAYING OR PREVENTING THEIR EXITING FROM THE VEHICLE IN AN EMERGENCY OR AFTER AN ACCIDENT. THIS LOCKING SYSTEM FAILURE ALSO DISABLES THE EXTERNAL DOOR OPERATING MECHANISM MAKING IT IMPOSSIBLE FOR SOMEONE OUTSIDE THE VEHICLE TO OPEN THE AFFECTED DOOR THEREBY MAKING IT MORE DIFFICULT FOR THEM TO ASSIST THOSE INSIDE THE VEHICLE. THIS MAKE, MODEL AND YEAR VEHICLE HAS A RECALL THAT ADDRESSES LOSS OF FUEL TANK INTEGRITY FOLLOWING A REAR END COLLISION. IF THE LOSS OF FUEL TANK INTEGRITY RESULTED IN A FIRE THE FAILURE OF THE DOOR LOCK SYSTEM TO PREVENT OCCUPANTS EXITING THE VEHICLE COULD RESULT IN SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560793January 21, 2014
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE SUB FRAME BECAME FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558497January 4, 2014
SEATS, AIR BAGS, SERVICE BRAKES, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE HAVE OWNED OUR 1999 GRAND CHEROKEE SINCE 1999 - ITS BEEN A GREAT CAR BUT EVERY SINGLE ISSUE LISTED ON THIS WEBSITE HAS BEFALLEN US. CURRENTLY @ 149K MILES WE HAVE NO HEAT ON THE DRIVER SIDE DUE TO BLEND DOOR ASSEMBLY, THE AIRBAG LIGHT GOES OFF ALL THE TIME AND THERE IS NO HEAT IN THE DRIVERS SIDE SEAT. I AM SHOCKED THAT SO MANY PEOPLE HAVE THE EXACT SAME ISSUES AND THAT TO ME SAYS THERE IS TRULY SOMETHING WRONG. WE ALSO TOOK PART IN A CLASS ACTION SUIT THAT COVERED SOME OF THE EXPENSES WE HAD IN CONTINUALLY REPLACING THE BRAKES - ESPECIALLY THE ROTORS WHICH WARP WITH OUT NOTICE AND CAN DO THAT IF YOU JUST STEP ON THE BRAKES TO HARD! EVEN IF YOU HAVE JUST HAD THEM REPLACED. CHEAP PARTS? I AM A DIE HARD JEEP OWNER BUT AFTER READING ALL OF THESE POSTINGS I AM WONDERING IF MY ALLIANCE SHOULD BE ELSEWHERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556838December 20, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK SHIELD AND BRACKET FAILED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE RECALL. THE FAILURE MILEAGE WAS 178,000 AND THE CURRENT MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555833December 12, 2013
POWER TRAIN
WE ARE A USED CAR DEALER, BOUGHT THIS VEHICLE FOR RESALE, TRYING TO DO THE RIGHT THING BY GETTING THE FACTORY RECALL COMPLETED PRIOR TO RESALE. HAVE BEEN WAITING FOR 145 DAYS FOR CHRYSLER/ JEEP TO GET THE PARTS TO COMPLETE THE RECALL. WE NOW HAVE 5 OF THESE UNITS WAITING ON CHRYSLER DEALERSHIPS TO COMPLETE THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555876December 12, 2013
ELECTRICAL SYSTEM
ONE DAY I WAS ON MY WAY TO WORK AND THE HEATER ON THE PASSENGER SIDE WAS BLOWING COLD AIR. THE DRIVERS SIDE WAS WARM AIR BLOWING. I TOOK IT TO THE SHOP TO BE FIXED AND IT COST ME $796.00. ONCE I STARTED TELLING PEOPLE WHAT HAD HAPPENED IT SEEMED LIKE ANY ONE THAT HAD A JEEP HAD BEEN THROUGH THIS EXPENSIVE PROBLEM JUST TO HAVE HEAT IN YOUR VEHICLE IN THE MIDDLE OF WINTER AND NO EXTRA MONEY TO FIX IT RIGHT AWAY. I THINK THIS SHOULD BE A RECALL ON JEEPS FOR THE ACTUATOR AND BLEND DOORS. I THINK I SHOULD BE REFUNDED FOR THE COST OF THIS BAD/POOR DESIGN ON JEEP'S. ALSO THE ELECTRIC DOOR LOCKS. I WAS LEAVING WORK ONE DAY AND WENT TO UNLOCK MY DOOR AND IT WOULD NOT UNLOCK. I HAD TO CALL A LOCK SMITH TO GET IT UNLOCKED, ONLY TO FIND OUT THE ELECTRIC DOOR SWITCH WENT BAD IN IT. THAT COST ANOTHER$185.00. I ALSO HEAR THIS PROBLEM HAPPENS TO ALOT OF JEEP'S. NOW MY HEATED MIRROR ON THE DRIVERS SIDE IS ALL MESSED UP AND YOU CAN NOT SEE OUT OF IT CLEARLY AND IT WILL NOT DEFROST. SO NOW IT LOOKS LIKE ABOUT ANOTHER $100 OR SO TO GET THAT FIXED. WHEN I FIRST BOUGHT THIS JEEP ABOUT 1 1/2 YEARS AGO THE FAN THAT COOLS THE MOTOR WENT BAD AND WAS CAUSING THE MOTOR TO OVERHEAT. THAT COST ANOTHER $200 TO HAVE THAT FIXED. I THINK SOME OF THESE ITEMS NEED RECALLED AND GIVE THESE PEOPLE WITH JEEPS SOME OF THERE MONEY BACK BECAUSE OF ALL OF THE PROBLEMS THAT WE HAVE HAD WITH THEM AND ALL THESE THINGS SEEM TO START AROUND 100,000 MILES. SOMETHING NEEDS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549300October 23, 2013
FUEL SYSTEM, GASOLINE, ENGINE, ELECTRICAL SYSTEM
I OWN A 1999 JEEP GRAND CHEROKEE LAREDO AND IN THE PAST I GUESS AROUND 6 MONTHS IT HAS BEEN PARKED BECAUSE NOONE CAN FIGURE OUT WHAT THE PROBLEM IS.THE VEHICLE USED TO BE SO DEPENDABLE AND THEN ONE DAY IT WOULDN'T START AFTER I DROVE IT ABOUT 15 MINUTES AND SHUT IT OFF,BUT I COULD LET IT SIT FOR ABOUT 20 TO 30 MINUTES AND IT WOULD START RIGHT UP.AFTER A FEW WEEKS I COULDN'T DRIVE IT ANYMORE BECAUSE IT WAS STALLING MORE OFTEN AND I NEVER KNEW WHEN IT WAS GONNA START OR NOT.I HAD IT PUT ON THE COMPUTER AT ADVANCE AND THEY MENTION THE NUMBER 3 NOT FIRING BUT NOONE CAN FIGURE OUT WHY MY VERY DEPENDABLE VEHICLE ALL OF A SUDDEN WAS VERY DANGEROUS.PLEASE HELP ME IF U CAN,I AM A SINGLE MOTHER WITH NO TRANSPORTATION.I HAVE BEEN READING ENTRIES BY OTHER JEEP OWNERS AND I HAVE A LITTLE HOPE SINCE ALOT OF THEM ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548939October 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545370September 25, 2013
ELECTRICAL SYSTEM
HI, MY NAME IS [XXX] I HAVE DONE WORK FOR A COMPANY CALL [XXX] BASED OUT OF INDIANA. THIS GUY [XXX] BUYS JEEP GRAND CHEROKEES AND SELLS THEM HERE IN MN. I KNOW THIS VEHICLE LIC # [XXX] HE SOLD TO A GUY IN IOWA IT HAS OVER 300,000 MILES ON IT WHEN I REBUILT THE MOTOR. THEN HE CHANGED THE ODOMETER TO READ AT ABOUT 120,000 THAT HE BUYS FROM JOHNS AUTO PARTS IN BLAINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537957August 29, 2013
ENGINE, UNKNOWN OR OTHER
THE JEEP WILL START AND RUN FINE FIRST THING IN THE MORNING, AFTER SHUTTING OFF THE VEHICLE AND COMING BACK IT WILL START INITIALLY, BUT THEN STALL AND WILL NOT START AGAIN FOR A FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537201August 26, 2013
CHILD SEAT:LATCH CONNECTOR/CLIP
TL* THE CONTACT OWNS A CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT OWNS A BABY TREND CHILD RESTRAINT SEAT, MODEL NUMBER TS25751 (NA), MANUFACTURED NOVEMBER 21, 2012. THE CONTACT STATED THAT THE PLASTIC LOCKING CLIP WOULD NOT LATCH SECURELY INTO THE BASE AND CAUSED THE CHILD SEAT TO SHIFT OUT OF POSITION WHEN DRIVING AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED AND THEY MAILED A REPLACEMENT PART; HOWEVER, THE FAILURE RECURRED TWO WEEKS AFTER THE REPLACEMENT PART WAS INSTALLED. THE CONTACT PLANNED TO HAVE THE PART OR CHILD SEAT REPLACED. (RELATED VEHICLE INFORMATION: MODEL YEAR=1999, MAKE=GRAND CHEROKEE, MODEL=JEEP)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534589August 15, 2013
POWER TRAIN, ELECTRICAL SYSTEM
1999 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL NOTICED STATED, THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525695July 19, 2013
FUEL SYSTEM, GASOLINE
THE FUEL TANK SKID FRAME SUPPORTING THE FUEL TANK HAS RUSTED THROUGH. THIS PART IS DESIGNED TO HOLD THE FUEL TANK WITH NO OTHER MEANS OF SUPPORT. ONCE THIS FAILS THE FUEL TANK DISLODGES AND HAS THE POTENTIAL TO SEPARATE FROM THE VEHICLE. THIS VEHICLE IS BEING INVESTIGATED BY NHTSA AND CHRYSLER HAS RECENTLY STATED THAT THE SKID FRAME PROVIDES PROTECTION FOR THE PLASTIC FUEL TANK MOUNTED BEHIND THE REAR AXLE. IT FAILS PREMATURELY DUE TO ITS INADEQUATE THICKNESS AND WATER/SALT CATCHING DESIGN. THERE IS NO WAY TO PREVENT THE CORROSION AND PERFORM MAINTENANCE WITHOUT REMOVING THE SKID FRAME/FUEL TANK . A RECALL TO INSTALL A THICKER GAGE METAL CORROSION RESISTANT SKID FRAMES IS NEEDED. MANY 1999-2004 GRAND CHEROKEE JEEPS ARE VULNERABLE AS THEIR SKID FRAME SUPPORTING FUEL TANK DECAY. MANY REPORTS OF PEOPLE WHO HAVE THE WJ JEEPS ARE HAVING THIS PROBLEM PER THE INTERNET/JEEP FORUMS.*TR ..UPDATED 02/14/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525529July 18, 2013
STRUCTURE
I'M UNCERTAIN OF TIME OF INCIDENT. THE DRIVER THAT HIT ME BLEW A STOP SIGN AND CRASHED INTO MY REAR DRIVER SIDE WHICH CAUSED MY TRUCK TO DO A COMPLETE 360 HITTING 3 CARS WHILE I WAS SPINNING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10522292June 28, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I AM COMING HOME DRIVING MY JEEP GRAND CHEROKEE 1999 FROM MY MECHANIC IN QUEENS VILLAGE AFTER HE CHANGE THE MAP SENSOR AND RELAY TO FIX THE STALLING PROBLEM ON THE JEEP. DRIVING ON GRAND CENTRAL PARKWAY AT THE SPEED OF 55MPH, I WAS LUCKY TO HAVE DRIVEN MY CAR AND BE ABLE TO COME TO INNER ROADS WHEN MY CAR DIED(STALLS) AGAIN IN THE MIDDLE OF THE TRAFFIC. AFTER 30MIN, THE CAR STARTS AGAIN AFTER A NUMEROUS TRIES THEN STOPS AFTER 500FT AND IT DIDN'T START UNTIL AFTER 15MIN OF STANDING BY IN THE MIDDLE OF TRAFFIC AGAIN. IT'S JUST SO FRUSTRATING WHEN THIS HAPPENS BECAUSE MY CAR IS IN VERY GOOD SHAPE AND IT'S STALLING MY ENGINE, UNBEARABLE PROBLEM BECAUSE I AM AFRAID TO DRIVE MY CAR ON A HIGHWAY OR EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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