Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#10200153August 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
THE EVAPORATOR LEAKES INTO THE PASSENGER COMPARTMENT WHEN THE AC WORKS, HAVE BEEN TOLD THAT THE ACCUMULATOR IS BAD SO IT WILL NOT HOLD A CHARGE. THE SPEEDOMETER WILL WORK SPORADICALLY, SOMETIMES IT WORKS FINE, OTHER TIMES IT DOESN'T WORK AT ALL, AND THE SOMETIMES IT BOUNCES AROUND, THOUGH THE SPEED CONTROL STILL WORKS EVEN WHEN SPEEDOMETER DOES NOT. THE SPEED SENSOR HAS BEEN REPLACED AND THAT HAS NOT MADE ANY DIFFERENCE. THE CLOCK ON THE RADIO AS WELL AS OTHER DISPLAY ITEMS WILL SOMETIMES LIGHT UP AND OTHER TIMES NOT, LIKE THE WIRES ARE COMING LOOSE OR SOMETHING. THE REAR AXLE HOUSING IS BENT EVEN THOUGH IT HASN'T PULLED ANYTHING HEAVY AND HAS ONLY BEEN DRIVEN ON PAVED ROADS FOR THE 3 YEARS BEFORE. ENGINE LEAKS OIL FROM THE INTAKE MANIFOLD GASKET AND OTHER AREAS. HAVE HAD TO HAVE THE INPUT AND OUTPUT SEALS REPLACED ON THE TRANSMISSION TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194475June 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FAMILY JEEP OF CHADDS FORD-1995 JEEP GRAND CHEROKEE- SAFETY RECALL CUSTOMER STATES THAT DEALERSHIP NOT ONLY DENIED THE VALIDITY OF THE SAFETY RECALL BUT DOUBLED THE PAYMENT TO FIX THE RECALL**CC THE CONSUMER STATED THAT THE DEALERSHIP REFUSED PAYMENT FROM DAIMLER CHRYSLER WHEN MANUFACTURER OFFERED TO PAY. THE CONSUMER PROVIDED A COPY OF REPAIR INVOICE AND COPY OF SAFETY RECALL FOR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173098November 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, EQUIPMENT:MECHANICAL
I OWN A 1995 JEEP GRAND CHEROKEE LIMITED. NHTSA ISSUED A SAFETY RECALL: "SECONDARY DETENT SYSTEM TO FLOOR SHIFTER." THERE WAS NO PROBLEM W/ SHIFTER OF ANY KIND BEFORE TAKEN INTO FACTORY AUTHORIZED DEALERSHIP. IMMEDIATELY AFTER RECALL WORK WAS COMPLETED MY CAR WAS RETURNED TO ME IN UNSAFE & DANGEROUS CONDITION. SHIFTER NOW BARELY STAYS IN GEAR POSITIONS, & WITHOUT DEPRESSING RELEASE BUTTON ON THE SHIFTER, & WHILE DRIVING, USING GENTLEST OF TOUCHES, ***THE SHIFTER CAN BE MOVED FROM REVERSE TO NEUTRAL AND BACK, FROM DRIVE TO NEUTRAL & BACK, & OCCASIONALLY BTWN ALL 3 GEARS. TWO TUCSON FACT. AUTH. DEALERSHIPS REFUSE TO EVEN ACKNOWLEDGE THIS EASILY DEMONSTRATIONS PHYSICAL PROBLEM EXISTS, & DAIMLER-CHRYSLER HEADQUARTERS ONLY 'ACCEPTS' 'THE TRUTH' BEING WHAT THEIR REPS SAY. THEREFORE, NO PROBLEM OR 'INCIDENT' REPORT WILL BE FILED. I'VE TAKEN ALL 'PROPER' COMPLAINT STEPS W/ DEALERSHIPS & D-C HEADQUARTERS, BUT THEY REFUSE TO ACKNOWLEDGE ANY TYPE OF PROBLEM, EVEN THOUGH I HAVE PERSONALLY DEMONSTRATED IT TO THEM. THOUGHT THIS PATTERN OF DENIAL WAS JUST BECAUSE THEY DIDN'T WANT TO 'PAY' TO CORRECT THEIR DAMAGE TO MY CAR, BUT AFTER READING COMPLAINTS ON THIS SIGHT, THEY DON'T WANT THE GOV. OR PUBLIC TO KNOW THERE IS A PROBLEM W/THEIR SAFETY RECALL 'FIX,' OR THEIR FACTORY MECHANICS ARE INCOMPETENT &/OR CARELESS, OR PROBABLY BOTH. THEY KEEP SAYING MY SHIFTERS BEHAVIOR IS "NORMAL, OR "HAS NO PROBLEM," OR "THEY CAN'T MAKE IT HAPPEN WHEN THEY TRY." SUSPICIOUS THEY ARE DOING THIS TO OTHERS FOR THEY ARE EXTREMELY WELL PRACTICED AT THIS TRICKERY & LIES. SITUATION HAS BEEN GOING ON AWHILE DUE TO MY SERIOUS HEALTH CONDITIONS. SINCE THIS WAS REGARDING SAFETY RECALL WORK, D-C CORP. DID SAY THERE WAS NO TIME LIMIT ON PURSUING THIS ISSUE. LITTLE DID I KNOW THEY ARE EXPERTS AT DECEPTION & BURYING THE TRUTH. THE DEALERSHIPS & DAIMLER CHRYSLER ARE INTENTIONALLY PREVENTING PROBLEMS FROM BEING PROPERLY REPORTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172949November 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THAT THE HEADLIGHT LENSES BECAME DULL AND TURNED A YELLOW COLOR. THIS REDUCED VISIBILITY DRASTICALLY WHILE TRAVELING AT NIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THAT THERE WAS AN ONGOING PROBLEM WITH THE HEADLIGHTS, BUT DID NOT PROVIDE A RESOLUTION. ON 11/08/06 THE MANUFACTURER WAS CONTACTED, WHO EXPRESSED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS AN OLDER MODEL. UPDATED 12/1/20006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167625September 8, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, EQUIPMENT
MY 1995 JEEP GRAND CHEROKEE LIMITED 4X4 KEEPS STALLING ALL THE TIME. ROUGH IDLE WHEN STARTED AND CHECK ENGINE LIGHT COMES ON ALL THE TIME. ALSO, ALARM IS DEFECTIVE AND FLASHES THE EXTERIOR LIGHTS AND HONKS THE HORN ANYTIME ANY OF THE DOORS ARE OPENED OR CLOSED AND THE POWER LOCK BUTTON IS PUSHED TO LOCK OR UNLOCK. THE ENGINE TEMPERATURE GAUGE DOESN'T EVEN SHOW A READING AND THE FACTORY INFINITY GOLD CD RADIO TURNS ON BUT NO SOUND. MY JEEP HAS A WARRANTY ON IT RIGHT NOW AND THESE PROBLEMS HAVE BEEN ONGOING SINCE 2/25/06. I'VE HAD MY JEEP TO THE ORIGINAL DEALER WHERE I GOT IT, WHICH HAS ASE CERTIFIED TECHS, AND ALSO TO TWO AUTHORIZED JEEP DEALERSHIPS WITH NO RESOLUTION TO ANY OF THESE PROBLEMS AND TO DATE HAVE BEEN CHARGED OVER $450.00 BETWEEN THE THREE DEALERSHIPS. I HAVE SENT NOW TWO E-MAILS TO THE CHRYSLER GROUP CUSTOMER ASSISTANCE CENTER AND THE FIRST E-MAIL I RECEIVED BACK BROUGHT UP TWO RECALLS: #747 DISC BRAKE ROTORS #B02 FLOOR SHIFTER SECONDARY SYSTEM AND THE SECOND E-MAIL I GOT BACK FROM CHRYSLER STILL HAD NO INFORMATION ABOUT THE STALLING AND/OR ROUGH IDLE. THIS IS ENTIRELY UNACCEPTABLE AS I HAVE NOT BEEN ABLE TO USE THE VEHICLE FOR QUITE SOME TIME NOW BECAUSE OF DANGER TO ME OR OTHERS IF IT WOULD STALL WHILE DRIVING, THE FINANCIAL DRAIN AND THE SHEER UNRELIABILITY. I WOULD LIKE A RESOLUTION TO THIS AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166410August 24, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE EXHAUST HEADER CRACKED ON MY 1995 JEEP GRAND CHEROKEE 6 CYLINDER > > ENGINE DUE TO A DESIGN FLAW. THE DEALER REPLACED THE PART WITH A REPAIR KIT. THE DEALER SAID A LOT OF THESE PARTS ARE > > CRACKING. IT COULD CAUSE CARBON MONOXIDE TO ENTER THE PASSENGER > > COMPARTMENT. IT COST ME $600 TO FIX WHEN JEEP SHOULD RECALL THIS PART > > AND PAY ME THE $600 I PAID TO FIX IT. THE DESIGN ENGINEER PUT TOO MUCH > > STRESS ON THE PART IN THE DESIGN. I AM A LICENSED MECHANICAL ENGINEER > > WITH OVER 40 YEARS OF EXPERIENCE SO I KNOW WHAT I AM TALKING ABOUT. I > > CAN EMAIL YOU A PICTURE OF IT. I E-MAILED DAIMLER CHRYSLER CUSTOMER ASSISTANCE ON THE PROBLEM AND THEY SAID SINCE THE JEEP WAS OUT OF WARRANTY THEY WOULD NOT PAY FOR IT. MY BROTHER HAS THE SAME PROBLEM. THE CRACKED PART IS AVAILABLE AND I CAN E-MAIL A PICTURE OF IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159913June 15, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW TO A STOP OR WHILE STOPPED, THE VEHICLE SURGED FORWARD. THIS OCCURRED INTERMITTENTLY. IT WAS DRIVEN TO THE DEALER WHO DETERMINED A SWITCH ON THE AIR CONDITIONER CAUSED THE VEHICLE TO IDLE IMPROPERLY. THE SWITCH WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126904June 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: CONSUMER COMPLAINED ABOUT A SAFETY RECALL CONCERNING AUTOMATIC TRANSMISSION: LEVER AND LINKAGES: FLOOR SHIFT. THE REPLACEMENT PART, ACCORDING TO THE DEALERSHIP, WAS DESIGNED TO WORK THIS WAY. IT MADE CAR UNSAFE. THE GEAR SHIFT LINE DIDN'T MATCH THE GEAR. WILL NOT LOCK INTO POSITION. WITH THE SMALLEST OF NUDGES IT WILL COME OUT OF DRIVE OR REVERSE WITHOUT PRESSING THE RELEASE, AND IT WILL GO BETWEEN ALL THREE GEARS. THE CAR WAS WORKING PERFECTLY BEFORE RECALL REPAIRS WERE DONE. CURRENTLY, THE CAR IS UNSAFE TO DRIVE. BRECK DODGE DEALERSHIP CLAIMED THE CAR WAS SUPPOSE TO WORK LIKE THIS, BURT REFUSED TO SAY THE CAR WAS UNSAFE. CONTACTED MANUFACTURER'S REGIONAL MANAGER, AND DID NOT CALL ME BACK. DEALERSHIP CLAIMED THAT CONSUMER REFUSED TO BRING CAR IN. CONSUMER CALL ANOTHER DEALERSHIP AND THEIR REMEDY WAS THE SAME AS THE LAST DEALERSHIP. THE SECOND DEALERSHIP STATED THAT THIS WAS A COMMON THING ,AND THEY HAVE RECEIVED SIMILAR COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126952June 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 1995 JEEP GRAND CHEROKEE, CONSUMER FEELS THAT THE VEHICLE WAS UNSAFE AND DEALER REFUSED TO ACKNOWLEDGE CONSUMER'S SAFETY CONCERN. DEALERSHIP WILL NOT WRITE DOWN THE SAFETY CONCERNS SUBSTITUTED TERMS LIKE IT FELT DIFFERENTLY INSTEAD OF CONSUMER'S SAFETY CONCERNS , THE VEHICLE HAS ALREADY HAD THE SECONDARY DETENT SYSTEM OF FLOOR SHIFTER IN A RECALL, THE ITEM THAT WAS USED TO REPLACE THE RECALLED PART WAS UNSAFE, DEALER TOLD THE CONSUMER THAT THE GEAR SHIFT SHOULD FEEL DIFFERENT. GEAR SHIFT WILL NOT STAY IN GEAR. CONSUMER FOUND THAT THE AUTOMATIC STICK SHIFT WILL STILL MOVE EVEN WHEN THE RELEASE BUTTON HAS NOT BEEN PUSHED, THE GEAR SHIFTER DOES NOT LINE UP WITH THE LETTERS (P, N, R, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009009June 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STRUCK IN SNOW WAS ACCELERATING AND ROCKING VEHICLE OUT OF HOLE CONSUMER SMELLED SMOKE. STOPPED VEHICLE GOT OUT LOOKED UNERHOOD AND SAW FLAMES COMNING FROM BEHIND ENGINE. VEHICLE BURNED COMPLETELY.*JB *SB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126316June 23, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
DT: THE CONSUMER SAYS THE CARGO DOOR HYDRAULIC HINGE IS DEFECTIVE AND THE DOOR FALLS DOWN. THE CONSUMER'S CHILD CLOSED THE DOOR AND THE CONSUMER CAME BACK OUT TO GET SOMETHING OUT OF VEHICLE AND THE DOOR WOULD NOT STAY OPEN. THE DOOR IS VERY HEAVY AND THE CONSUMER IS CONCERNED ABOUT SOMEONE GETTING HIT WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117197April 28, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCH IS RIPPING OUT OF THE DOOR FRAME. AS A RESULT, THE DOOR STAYS AJAR WHILE IN MOTION. THE CAUSE HAS YET TO BE DETERMINED. *AK THE STEEL DOOR FRAME TORE WHERE HOLES WERE DRILLED TO MOUNT THE DOOR LATCH. NO RUST WAS PRESENT. AS OF 4-07-05, THE DOOR LATCH COMPLETELY TORE OUT OF THE DOOR FRAME AND MADE THE LATCH MECHANISM INOPERABLE AND THE DRIVERS DOOR UNLATCHABLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114117March 15, 2005
VEHICLE SPEED CONTROL
IN THE LAST COUPLE OF MONTHS, ON A NUMBER OF OCCASIONS I WILL BE SITTING AT A COMPLETE STOP AT A STOP LIGHT WHEN MY 1995 JEEP GRAND CHEROKEE SIMPLY ACCELERATES AS IF THE THROTTLE HAS SUDDENLY OPENED. THE CAR ACTUALLY LURCHES FORWARD WITH MY FOOT ON THE BRAKE. I HAVE BEEN ABLE TO STOP IT FROM ENTERING ONCOMING TRAFFIC ONLY BY APPLYING EXTREME PRESSURE TO THE BRAKE PEDAL. I HAVE TAKEN IT IN TO TWO DIFFERENT GARAGES, BUT THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE CAUSE. THE PROBLEM SEEMS TO OCCUR MOST OFTEN IN COLD DAMP WEATHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112811February 22, 2005
SUSPENSION:FRONT
THE PASSENGER SIDE STABILIZER BAR INSIDE THE VEHICLE BROKE UNEXPECTEDLY, CAUSING INJURY TO THE WRIST OF THE PASSENGER. CONSUMER WILL CONTACT MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10106445January 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
REAR BRAKE LINES FAILED CAUSING GREATLY REDUCED BRAKE PERFORMANCE. REPLACED REAR BRAKE LINES. OLD PARTS AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103639December 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 60 MPH VEHICLE STALLED. AS A RESULT, POWER STEERING AND POWER BRAKES FAILED. CONSUMER WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098273November 4, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER HOUSING LEAKS TO THE INTERIOR, UNDER THE CARPET. THE DEALERSHIP SUGGESTED A QUICK THAT DIDN'T WORK THE BODY SHOP SAYS THIS IS A COMMON PROBLEM THAT WOULD BE EXPENSIVE. THE DEALERSHIP THEN SAID IF THE QUICKFIX DIDN'T WORK, THEY WOULD NEED TO REPLACE THE HOUSING, WHICH WOULD REQUIRE REMOVING THE ENTIRE DASH: OVER $600 TO COMPLETE THE JOB. IF THIS IS A COMMON PROBLEM, JEEP SHOULD HAVE RECALLED IT A LONG TIME AGO AND FIXED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097784October 26, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR LOWER HINGE WORE OUT AND BECAME LOOSE, CAUSING THE DOOR TO SAG. THE LATCH MECHANISM WAS MISALIGNED, AND THE DOOR BECAME DETACHED FROM THE MOUNT POSITION.*AK THE VEHICLE DOOR WOULD NOT CLOSE DUE TO THE LATCH MECHANISM FAILING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097723October 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALER FAILED TO CORRECT CONDITIONS OF RECALL BRAKE PROBLEMS. *BF CONSUMER PAID FOR SERVICE NOW WANTS TO BE PAID BACK DUE TO RECALL. CAMPAIGN ID NUMBER : 99V340000 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095817October 15, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
EVAPORATOR LEAKS INTO CAR. MECHANIC SAYS ITS A BAD DESIGN AND I NEED TO BRING IT IN EVERY 6 MONTHS OR SO WHICH IS WHAT I HAVE DONE THE PAST TWO YEARS I'VE OWNED THIS CAR. DESPITE REPALCING EVAPORATOR CORE THREE TIMES, MECHANIC SAYS DESIGN OF DRAIN INTO THE VEHICLE FRAME CAUSE IT TO CONTINUOUSLY BLOCK UP. THERE IS NOTHING THAT CAN BE DONE TO PERMANENTLY FIX THIS ISSUE. THE SMELL FROM THE WATER THAT LEAKS INTO THE CAR, PASSENGER REAR SEAT FLOOR BOARD, IS HORRENDOUS. MY DAUGHTER SITS HERE, AND IS HAVING ALLERGIC REACTIONS TO IT. I USE THIS CAR FOR BUSINESS AND CANNOT SEAT MY PASSENGERS IN IT WHEN IT IS LEAKING. IT IS EXTREMELY EXPESIVE AND TIME-CONSUMING TO HAVE THE DASH TAKEN APART EVERY 6 MONTHS TO CLEAN THE EVAPORATOR CASE OR REPLACE THE CORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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