Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#608084February 1, 1999
TIRES
TIRE BLEWOUT PREMATURELY WHILE DRIVING. (GOODYEAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607532February 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES EXPERIENCED PREMATURE WEAR. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607544February 1, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
SIDE VIEW MIRROR FELL OFF ON FREEWAY. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607699February 1, 1999
POWER TRAIN:DRIVELINE
FRONT/REAR DIFFERENTIAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834322February 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ABS BRAKE PROBLEMS; WHEN APPLYING BRAKES ON REGULAR ROAD CONDITIONS,BRAKES PULSATE AND THE TRUCK PULLS TO THE RIGHT. THE BRAKE PADS AND ROTORS HAVE BEEN REPLACED 5 TIMES BY THE DEALERSHIP. WITHIN A THOUSAND MILES AFTER BEING REPLACED THE PROBLEM STARTED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702476January 22, 1999
SUSPENSION:FRONT
PROBLEM IS A VIBRATION THAT COMES IN AT 62-67 MPH, LOCAL DEALERSHIP AGREE'S,BUT CHRYSLER DENIES PROBLEM. I AM WORRIED ABOUT THE POSSIBILITY OF THE WHEELS LOCKING UP AT 60 OR 70MPH. CHRYSLER REFUSES TO ADDRESS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702302January 17, 1999
POWER TRAIN
LOUD NOISE COMING FROM 4WHEEL DRIVE SHAFT,TOOK TO DEALER AND WAS INFORMED WE NEEDED TO REPLACE THE TRANSITION CASE. DEALER THEN TOLD US THAT IT WAS DEFECTED FROM THE START AND TRIED TO ORDER A REPLACEMENT. WAS INFORMED CAR WASN'T SAFE TO BE DRIVING AND THE PART IS ON "BACKORDER". IT HAS BEEN 3 WEEKS THAT WE HAVE BEEN DRIVING AN UNSAFE CAR AND THEY REFUSE TO GIVE US A LOANER OR TELL US ANYTHING MORE ABOUT WHY AND WHEN THE NEW PART IS COMING IN. GIVING US THE RUN AROUND. IT'S OBVIOUS THEY DON'T WANT TO FIX IT AND ARE IN NO HURRY. THE PART COSTS$1300. IF OUR YEAR AND MODEL CAME THIS WAY, HOW MANY OTHERS? IS THERE REALLY A "BACKORDER" ON THIS PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543347January 12, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION INTERMITTANTLY SELF SHIFTS INTO REVERSE FROM THE PARKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833169January 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), UNKNOWN OR OTHER
WHILE GETTING OUT OF THE VEHICLE AND WALKING TO THE TRASH CAN,CONSUMER HAD THE VEHICLE IN PARK AND THE VEHICLE POPPED OUT OF PARK INTO REVERSE AND HIT ANOTHER VEHICLE. OCCURRED TWICE, FIRST TIME DRIVER WAS ABLE TO STOP VEHICLE. THE CONSUMER IS HAVING PROBLEM'S WITH THE TRANMISSION, WHICH IS NOT SHIFTING INTO GEARS. AND THE CHECK ENGINE LIGHT KEEP COMING ON . *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#701865January 4, 1999
AIR BAGS:FRONTAL
OUR 1998 GRAND CHEROKEE WAS INVOLVED IN A HEAD-ON CRASH INTO A TELEPHONE POLE ON 11/15/98. THE VEHICLE WAS TRAVELING AT A SPEED OF 35-40 MPH. THE DAMAGE WAS EXTENSIVE, RESULTING IN THE CAR BEING TOTALED BY THE INSURANCE COMPANY. BOTH DRIVER'S AND PASSENGER'S AIR BAGS FAILED TO DEPLOY. CHRYSLER WAS CONTACTED CONCERNING THE CRASH, AND WOULD APPEAR TO HAVE CONDUCTED AN INVESTIGATION. THE ONLY CONTACT RECEIVED WAS A SHORT LETTER STATING THAT THE VEHICLE'S AIR BAGS FUNCTIONED PROPERLY AND THAT THE "..THRESHOLD FOR AIR BAG DEPLOYMENT WAS NOT MET." CHRYSLER WOULD NOT PROVIDE CLARIFICATION AS TO EXACTLY WHAT THE THRESHOLD FOR AIR BAG DEPLOYMENT IS. IT SHOULD BE NOTED THAT POLICE OFFICERS, INSURANCE ADJUSTER, AND A MR. PERRY MOORE RESEARCHER FOR THE USDOT, ALL INSPECTED THE VEHICLE AND WERE COMPLETELY AMAZED THAT THE AIR BAGS FAILED TO DEPLOY. PICTURES CAN BE PROVIDED AT YOUR REQUEST. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#701635December 28, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE TWO FRONT ROTORS HAVE BEEN REPLACED DUE TO THEM BEING WARPED. THEY WERE REPLACED AT 7500 MILES APPROXIMATELY. TODAY, 12-28-98, THE TWO REAR ROTORS ARE BEING REPLACED DUE TO THEM BEING WARPED. THIS SEEMS TO BE AN ACCEPTABLE THING CHRYSLER, SINCE THEY WON'T COVER THE ROTORS AFTER 12000 MILES OR TWELVE MONTHS. THE DISC BREAK SYSTEM NEEDS TO BE FIXED IF THE ROTORS KEEP WARPING IN MY OPINION. I DO NO TOWING OR SERIOUS HEAVY CITY TRAVELING. THE CAR HAS BEEN MAINLY USED ON INTERSTATE FREEWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701577December 24, 1998
SUSPENSION:FRONT
VEHICULE PULL TO RIGHT OR LEFT WHEN DRIVING, DEALER CHANGE 2 FRONT TIRES, REPAIR TERMINALS AND ALIGN WITHOUT IMPROVEMENT. YG( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832634December 23, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN CONSUMER PUTS VEHICLE IN PARK IT MAY SHIFT BY ITSELF INTO REVERSE. THE PROBLEM IS EASILY DUPLICATED. CONSUMER WILL ADD VIN# AT LATER DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701547December 23, 1998
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE VEHICLE WAS PURCHASED ON 3/6/98. I BEGAN EXPERIENCING ELECTRICAL FAILURE ON 3/14/98. THE VEHICLE WAS RETURNED FOR NON-OPERATIVE HORN AND ELECTRICAL SHOCK ON 3/20/98 TO BENKE CHRYSLER-PLYMOUTH JEEP EAGLE. THE TECHNICIAN WORKED ON THE VEHICLE FOR 1 1/2 HOURS BUT WAS UNABLE TO FIND THE PROBLEM. I WAS ADVISED TO BRING THE VEHICLE BACK OR TAKE IT TO ANOTHER SERVICE CENTER CLOSER TO ME. I TOOK THE VEHICLE TO NOLF CHRYSLER DODGE INC. ON 3/30/98. THE TECHNICIAN ADVISED BOTH HORNS TO BE FAULTY WITH INTERNAL SHORTS. THE HORNS WERE ORDERED AND REPLACED A WEEK LATER. I CONTINUED TO HAVE SEVERE SHOCKS WHICH I WAS ADVISED BY JEEP DEALERS WERE STATIC DISCHARGE. ON DECEMBER 15TH I WAS AWOKE BY THE CONSTANT SOUND OF THE HORN BLOWING ON MY VEHICLE. THE POLICE ARRIVED A SHORT TIME LATER. I DISCONNECTED THE BATTERY TO STOP THE HORN FROM BLOWING AND THEN CONTACTED BENKE CHRYSLER-PLYMOUTH JEEP. I WAS ADVISED TO DISCONNECT THE HORN RELAY. THE VEHICLE WAS THEN DRIVEN TO GIBSONIA (WITHOUT A HORN, ONCE AGAIN). THE TECHNICIAN WORKED ON THE VEHICLE FOR 2 HOURS AND I WAS ADVISED THE HORN RELAY WAS DEFECTIVE. I WAS AWAKEN AGAIN AT 11PM BY THE SOUND OF HORN GOING OFF AT MY HOME AND ONCE AGAIN THE POLICE ARRIVED. THERE SEEMS TO BE NO KNOWN CAUSE TO DATE FOR THIS DEFECT. THE HORN BLOWS FOR NO APPARENT REASON WHILE SETTING IDLE AND DOES NOT SHUT OFF TILL HORN RELAY IS PULLED OR BATTERY IS DISCONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832481December 18, 1998
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WOULD DIM BY THEMSELVES WHENEVER ENGINE COOLING FAN WAS TURNED ON, CAUSING POOR VISIBILITY. DEALER NOTIFIED AND INFORMED COONSUMER THAT WAS NORMAL FOR THAT VEHICLE, AND THE MANUFACTURER REFUSED TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701412December 16, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
OFTEN THE VEHICLE DOES NOT START IN PARK. MUST SHIFT TO NEUTRAL AND THEN START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543011December 14, 1998
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CASTING OF THE STEERING BOX FAILED RESULTING IN LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832102December 10, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DRIVING AT APPROXIMATLY 20 MPH ,GOING DOWN HILL , WHEN BRAKES FAILED, BECAME INOPERATIVE ,CAUSING AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#832002December 8, 1998
AIR BAGS:FRONTAL
CONSUMER'S SON WAS DRIVING THE VEHICLE WHICH WAS INVOVLED IN AN ACCIDENT, IMPACT WAS APPROX 40 MPH. DRIVER'S AIR BAG DID NOT DEPOLY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#831582December 2, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE DRIVING IN LOW SPEED THE ABS BRAKING SYSTEM WILL ACTIVATE AND CAUSE EXTENDED STOPPING DISTANCE WHEN IT SHOULDNT HAVE BEEN ACTIVATED. DEALER REPLACED THE ABS BRAKING HYDRAULIC CONTROL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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