Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#759253March 12, 2002
SEAT BELTS:FRONT:ANCHORAGE
I AM CONCERNED THAT THE GEN-3 SEAT BELTS IN MY VEHICLE ARE NOT SAFE, DUE TO THE FACT THAT THE RELEASE BUTTON ON THE BELT, SITS HIGH IN THE HOUSING OF THE DEVICE, AND THE RELEASE COULD BE STRUCK DURING AN ACCIDENT, AND THE BUCKLE WILL RELEASE THE BELT. I WOULD LIKE TO KNOW WHAT RIGHTS DO I HAVE TO REQUEST THE MANUFACTURER TO REPLACE THESE SEAT BELTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759117March 8, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DURING SLOW SPEED TURNS IN REVERSE OR FORWARD, STRANGE GRINDING AND HONKING NOISES COME FROM FRONT OF VEHICLE IN AXLE AND STEERING AREA. CAN ALSO FEEL THE GRINDING SENSATION. HAVE CONTACTED DEALER SERVICE DEPARTMENT SEVERAL TIMES AND AM TOLD THERE IS A PENDING RECALL FOR THIS PROBLEM, BUT THAT THEY HAVEN'T RECEIVED IT NOR HAVE THEY RECEIVED THE REPLACEMENT PARTS NECESSARY TO FIX THE PROBLEM. APPEARS TO BE VERY SIMILAR TO NHTSA TSB SERVICE BULLETIN NUMBERS 0300101A & 1900401 (NHTSA ITEM NUMBERS SB625612 & SB621896). WERE ASSURED BY SERVICE MANAGER THAT PROBLEM WILL NOT HARM VEHICLE IN LONG-RUN, AND THAT WE CAN DRIVE IT NORMALLY UNTIL RECALL ITEMS ARE RECEIVED AT SERVICE DEPARTMENT. WE'RE CONCERNED HOWEVER ABOUT SAFETY FACTORS AND POSSIBLE LONG-TERM DAMAGE, ESPECIALLY AS WE'VE BEEN GIVEN NO ETA ON WHEN WE CAN HAVE THE VEHICLE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004861March 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRAVELING 50-55 MPH, VEHICLE VIBRATED WHEN APPLYING BRAKES. CONSUMER NOTICED A BURNING SMELL COMING FROM REAR TIRES. *AK THE REAR ROTORS WERE RESURFACED TWICE, THE FRONT ROTORS AND BRAKE PADS WERE REPLACED, THERE ARE STILL OCCURENCES OF STEERING WHEEL VIBRATIONS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004903March 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATED THAT VEHICLE WAS PARKED AND IDLING. TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. THEN VEHICLE JACK KNIFED A TRAILER, WHICH WAS HOOKED UP TO JEEP. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004802February 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AND UPON APPLYING BRAKES FRONT WHEELS BECAME ERRATIC. ALSO, HAD A JERKING SENSATION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758752February 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I SUFFERED SERIOUS INJURIES AS A RESULT OF THIS FAILURE AND HAVE INCURRED LARGE MEDICAL BILLS. I AM AWARE THAT OTHER YEARS OF THIS MODEL HAVE BEEN RECALLED, BUT NOT THE 2001. THIS DEFECT CONTINUES IN THE 2001 VEHICLES. MY VEHICLE SUFFERED NO DAMAGE AND THERE WAS NO PROPERTY DAMAGE. MY MEDICAL BILLS ARE CONTINUING AS I AM STILL BEING TREATED FOR MY INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#758762February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DISC BRAKES SURGE WHILE STOPPING. WITH LESS THAN 15000 MILES THIS IS NOT NORMAL AND SHOULD BE REPAIRED AT THE MANUFACTURERS EXPENSE. IT IS OBVIOUSLY THE ROTOR AND NOT JUST PADS THAT ARE DEFECTIVE. THIS IS A SAFETY CONCERN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004590February 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. TOOK TO DEALER, AND DEALER INDICATED BRAKE ROTORS WERE WARPED. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004440February 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PUTTING VEHICLE IN PARK POSITION, VEHICLE ROLLED BACKWARDS, ACROSS CITY STREET INTO PARKED VEHICLE. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004413February 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER LEAVING VEHICLE IN IDLE IT STARTED OT ROLL BACK AND RAN INTO TRAFFIC, HITTING TWO OTHER VEHICLES. CONTACTED DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004163February 19, 2002
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT END SHIMMY OCCURS WHEN DECELERATING FROM HIGHWAY SPEEDS OR SLOWING DOWN. TOOK TO DEALER, AND THEY'VE REPLACED BRAKES AND ROTORS 5 TIMES AT 9000 MILES. PROBLEM IS STILL OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758195February 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
COMING TO A STOP, FOOT ON BRAKE. FELT POWER SURGE. SLAMED ON BRAKES , PUT JEEP IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003774February 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING 45MPH AND APPLYING BRAKES, THE VEHICLE VIBRATES, CONSUMER TOOK VEHICLE TO DEALER, AND DEALER INDICATED THAT ROTORS HAD TO BE CUT TO STOP VIBRATION. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757835February 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WENT FROM PARK TO ROLLING FORWARD. I JUMPED IN TO BRAKE BUT VEHICLE DID NOT RESPOND. ROLLED FORWARD HITTING MY HOUSE AND KEPT GOING ACROSS LAWN AND HIT NEIGHBOR'S HOUSE. AIRBAGS DID NOT DEPLOY. COPS DID NOT REPORT WHAT I TOLD THEM HAPPENED INSTEAD THEY WROTE WHAT THEY THOUGHT HAPPENED BUT THE FACT IS THAT THE VEHICLE MOVED WHEN IT SHOULDN'T HAVE, BRAKES DIDN'T RESPOND, AND THIS SHOULDN'T HAVE HAPPENED. HOW CAN I PUT MY FAMILY IN THIS CAR EVEN AFTER THEY FIX IT?*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003344January 31, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WITH 9,000 MILES ON THE VEHICLE THERE WOULD BE A VIBRATION DURING APPLICATION OF BRAKES WHILE DRIVING AT ANY SPEED. DEALERSHIP TURNED ROTORS AT 12,000 MILES WHICH TEMPORARILY REMEDIED THE PROBLEM. WITH 26,000 MILES ON VEHICLE, VIBRATION HAS STARTED TO REOCCUR WHEN THE BRAKES WERE ACTIVATED. DEALERSHIP STATED THAT BRAKE ROTORS/PADFS HAD TO BE REPLACED DUE TO WARPING. ALSO, DEALER REQUIRED CONSUMER TO COVER COST OF BRAKE PADS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003220January 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN PARK GEAR, AND EMERGENCY BRAKE WAS ACTIVATED. WHEN DRIVER WALKED IN FRONT OF VEHICLE TO ADJUST A REAL-ESTATE SIGN VEHICLE STARTED MOVING FORWARD AND PINNED DRIVER BETWEEN SIGN AND VEHICLE. DRIVER WAS BRUISED FROM BEING PUSHED INTO A POST, AND WAS FORCED TO THE GROUND WHEN DRIVER'S LEFT FOOT WAS RAN OVER BY THE WHEELS. DRIVER WAS ABLE TO CHASE DOWN VEHICLE, MOVING APPROXIMATELY 4 TO 6 MP, ON A BROKEN FOOT AND BRING VEHICLE TO A STOP. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE OF PROBLEM. REFERENCE INVESTIGATION: EA 01-017. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757398January 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON MY JEEP GRAND CHEROKEE LIMITED HAVE WARPED WHILE DRIVING UNDER LIGHT CONDITIONS (NO TOWING). I PREVIOUSLY HAD A 98 JEEP GRAND CHEROKEE WHICH HAD THE SAME PROBLEM. DURING NOVEMBER OF 2001, I FIRST ENCOUNTERED THE VIOLENT SHAKING OF MY VEHICLE WHILE STOPPING ON THE 405 FREEWAY IN LOS ANGLES. THE SHUTTERING AFFECTED MY BRAKING DISTANCE AND I NEARLY AVOIDED REAR-ENDING ANOTHER VEHICLE. THE ROTORS HAVE WARPED SO SEVERLY THAT IT HAS IMPARED THE STOPPING ABILITY OF THE VEHICLE AND IS A HAZARD. THIS IS NOT A ISOLATED INCIDENT WITH JEEP ROTORS (NHTSA HAS 120 ROTOR COMPLAINTS FOR THE 2000 JEEP GRAND CHEROKEE...THE 2001 IS APPARENTLY FOLLOWING SUIT WITH THE FAULTY WORKMANSHIP) AND IT IS EXTREMELY HAZARDOUS FOR DAIMLER-CHRYSLER TO KEEP INSTALLING THE DEFECTIVE ROTORS ON OUR VEHICLES. I AM CURRENTLY FIGHTING THE DEALER TO REPLACE MY ROTORS AND HAVE SUGGESTED THEY DO SO WITH AN AFTERMARKET BRAND. THE DEALERS FEEL THEIR HANDS ARE TIED FROM THE MANUFACTURER. PLEASE LOOK INTO THIS PROBLEM. IT IS ONLY A MATTER OF TIME BEFORE A WARPED ROTOR CRACKS AND SENDS A VEHICLE INTO A SEVERE ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757268January 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AT 8300 MILES. INDICATED BY SLIGHT JERKING MOTION WHEN STOPPING. DEALER FIXED UNDER WARRANTY. NO CHARGE, NO TROUBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002708January 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED AND WAS IDLING IT SHIFTED INTO REVERSE AND STARTED GOING DOWNHILL, HITTING ANOTHER VEHICLE. CONTACTED DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756882January 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VIOLENT SHUTTERING OF VEHICLE ON ALL BRAKING MANUEVERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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